1105 comments found

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
loconte Purchased

Hi there, We bought the template and updated to v.1.29, our configuration is: WordPress 3.9.1 + MySQL 5.4.17 + PHP 5 + Apache 2 + APC 3.1.15

We have a problem with the zoom sel map location of the items, trenemos the zoom set to 17 in the list of item (“Set zoom number (0-21) if only one item Appear on map”) sometimes inexplicably do not realize correctly as in this trade:

[::] Http://www.lillagava.com/item/farmacia-teresa-sinol

What esser solution to this problem?... Regards

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

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  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years
  • Lebanon
  • Sold between 100 and 1 000 dollars
wztechno Purchased

PreSales Question:

Can Customers register their Businesses using Paypal or 2Checkout in specific predefined plans ? I searched your demo I found no place for customers to sign up. Waiting your kind reply.

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Does this theme have insights for business owners to check how many people seen their listing, how many people clicked on the phone number and so on?

ait
ait Author

Sorry this feature is not supported by default. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Italy

hello! I can’t decide to buy business finder or directory portal, because I like both! but I am sure you can help me! My idea is to have a website where local business like shop, can publish their offers or special events, in their pages using dedicated accounts to login. Is one of this two themes able to let the business publish their offers or events by themselves, on their pages? Or is this a feature only for the admin of the portal? Another info please: is it possible on business finder to have the box search orizontally under the map instead of having it vertically on the map? Thanks a lot!!! lori

ait
ait Author

Thanks for your message. Business finder already have offers available, but you can extend items fields if you like. You can extend item fields pretty easily, please check the following link for more details: http://www.ait-themes.com/doc/how-to-edit-custom-type/?theme=businessfinder-wordpress-theme

We’re also developed an extension plugin that will allow you to extend items fields via admin panel. This plugin should be available on codecanyon this week.

Default-user

great! thanks guys! :D

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Italy

sorry, last question: is it possible on business finder to have the box search orizontally under or above the map instead of having it vertically on the map,like the linked image? thank you!!

ait
ait Author

There are no settings for that, but it’s a fairly simple change in the html.

Default-user

thanks a lot, I think I will do that using a child theme! have a nice day! ;)

ait
ait Author

You too. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Spain

Ey! three questions.

How do manage roles in this theme? How many gateways you support? I see you integrate woocommerce, how does it work with woocommecer subscriptions?

ait
ait Author

Thanks for your message. Please check my answers below:

You can manage up to 5 roles via admin panel.

Theme supports Paypal payments only.

You can run WooCommerce plugin in this theme, but plugin is not directly connected with directory items.

Default-user

thanks for replying.

I have been told thereĀ“s a way to increase gateways, using woocommerce. I know how to handle that.

But would it be hard to sync new roles, associated to woocommerce subscribtions, with the ones in the theme?.

Let me explain what if a create a new role, i.e.supplier, and try to be exactly the same thing as the theme role 1.

Am I clear?

ait
ait Author

Sorry this is not possible by default.

Default-user

Yeah, I supposed not possible by default. But If you tell what code to edit, would it be achievable?

ait
ait Author

We can point you the right direction on our support forum.

Default-user

great! these are good news!

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Pre-sale question. The order of presentation of the results can be random? For example, there are 10 companies in the same category . A user does a search and “Company A” appears in the 1st place. Another user does a search and found it but “Company A” appears in 3rd place.

ait
ait Author

Sorry this is not possible by default.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Uruguay

supports the latest version of WooCommerce 2.1.12?

ait
ait Author

Yes theme supports the latest WooCommerce version. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Philippines

Hi, Its kinda hard to find a topic from the all the comments so I’ll just ask directly. I’ve just installed the Facebook plugin, and somehow the comment box doesn’t appear for FB plugin. I’m guessing the theme doesn’t load the core function for loading the comments? I could be wrong.. If so, what do you suggest I do so I can link the FB comment box? Thank you.

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
flaow Purchased

hello, theme look great

the little cross to close the item window on the map no longer appears. http://www.bnbshelter.fr/

thank you, Antoine

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
engineit Purchased

Hi does this include options to change fonts and colours?

ait
ait Author

You can change colors in the admin panel, fonts only via custom css. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Why is your customer suppport so bad i left a message using a support ticket with my logins asking for help to setup 3 days later i have had no reply to my ticket needless to say i wont be buying anymore themes from you as clearly you dont care about your customers

ait
ait Author

Sorry I can see your question was answered yesterday afternoon – http://support.ait-themes.com/support/topic/87845

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

This might sound ignorant so forgive me :(

I purchased an older version and I got a notification to update to 2.0. So I redownloaded it from themeforest and tried to re-upload to my WP but it failed because it already exists. Do I need to delete the older version theme then upload the 2.0 version theme?

Thanks!

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Thank you creating the theme. I’ve read through several comments and I want to confirm a few things plus ask a few new questions.

1. For mega menus and changing the category display order (taxonomy order), that requires a separate plugin, right? 2. Does the theme have an above header and below header navigation area – i.e. top and main? 3. I see that we can create custom fields. Are those custom fields searchable and do we have a choice where they display? 4. Can we restrict fields, text length, and number of images or anything else on fee plans? 5. When you say that you have 5 roles, does that mean we can only offer 5 different fee plans? 6. Can the single listing (item) pages have a customized sidebar (private sidebar)? 7. I love your new extension. Is it possible to use the shortcode for a category and tag? If not, do you offer custom work? Thank you!

ait
ait Author

Thanks for your message, please check my comments below:

1. Megamenu is not included in the theme. Item order is supported by default

2. There’s only one header available – the one one that’s presented on our demo site

3. These custom fields are not searchable, you can amend where they are displayed in the html code if you like

4. Yes you can select which fields will be available in which package.

5. Yes, you can only have up to 5 packages/roles

6. Sorry this is not possible by default

7. You can use shortcode for category, tags are not supported.

Many thanks for your message, unfortunately we don’t do any custom design or development work. Please contact a local web developer with this enquiry.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, Can you please confirm if this theme is compatible with bbpress or buddypress?

Thank You

ait
ait Author

You can run bbpress, buddypress is not supported.

Default-user

Thank you for the prompt response.

Can you please tell me if you plan to support it ?

Default-user

Or how easy or difficult will it be to get it working?

ait
ait Author

Hi,

Sorry there’s no close plan to support buddypress.

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
mfierro Purchased

I have purchased the theme and uploaded demo content. I can see no way of having category boxes on the homepage. I have created categories etc but they dont show on homepage. I want it to look something like your demo site with category title and an image or possibly a box with image and text. There is absolutely no option anywhere on admin to do this. Where and how can i do this. Also in the demo content pages my home page is just blank, is this suppose to be, perhaps this is why i see no category boxes? Everything else seems to be functioning ok, just no category boxes.

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Spain
ibloon Purchased

Hello, in the account of the user, the menu is in vertical. Where can I open a support ticket to help me fix it?

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
djshady Purchased

Ok i have purchased the theme many months ago, and for months has been telling the developer the theme is not 100% responsive, they kept saying it was.

They have now admitted it is NOT responsive on devices 320px and below.

There reply on the support forum was that “Hi, it supports but on some older devices like iPhone 3g will not work correctly. Today most of smartphones display is larger than 320 px.”

So the theme is not responsive

ait
ait Author

Theme is styled for desktop, tablet and mobile. It’s not 100% responsive. The smallest resolution is 480px, if you have smaller screen, mobile should zoom the site out. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

PRE SALES QUESTION I would like to use either your Directory Portal OR Business Finder Ver 2 theme for my new American Therapists Directory. These are my requirements:

Pre populated with American Therapists (psychologists,psychiatrists, doctors, marriage counselors etc) entries that they can claim and edit.

Admin is able to add custom fields

Show page of American cities that visitors can click on to see all directory entries in that city

Stats showing number of visits and inquiries per directory entry

Can you please tell me which of these requriements can be met with Directory Portal and Business Finder Ver 2.0.

Thank you.

ait
ait Author

Hi, Thanks for your message. Please see my comments below:

We’ve developed CSV to WP import script that will allow you to bulk import your data. Please check the following url for more details: http://codecanyon.net/item/csv-to-wordpress-import-plugin/4829224?ref=ait

We’ve developed Directory Extension Plugin that will allow you to extend item fields easily right from the admin panel. Please check the following url for more details: http://codecanyon.net/item/directory-business-finder-extension-plugin/8193600?ref=ait

You have full control over categories and locations via admin panel.

There are no stats by default.

Business Finder theme is based on Directory theme. It includes all features from Directory theme and additional new features. You can find a list on Business Finder description page here on themeforest.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Netherlands

Hey,

I had a question regarding the different payment plans. Since many companies just want to add there link to there website for seo reasons I was wondering If there is a option for like

plan 1: free >but no link to website.

plan 2: payed > link to website

ait
ait Author

Yes it’s no problem to do it, you can configure what will each individual package include via admin panel.

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