1350 comments found

Hello,

At the moment we have the Business Finder theme running with ~1100 entities. Unfortunately, the website takes a lot of time to load/search. We have researched the search procedure, and tried optimalizing it. However, we hit the wall since the longitude / latitude of the entities are stored (JSON) serialized in the database. Basically, what we were trying to do is to check whether the entities are in the radius while fetching the entities from the MySQL database (using a filter to set custom where/join clauses). This prevents fetching all ~1100 entities + making unneccesary database lookups.

It would be extremely helpful if you could optimalize your search procedure (this requires saving longitude/latitude in a seperate meta row).

Thank you,

Jaco Ruit, Sowmedia.nl

ait
ait Author

Hi,

Please post more details to our support forum, our customers are running websites with over 40k items no problem.

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Hi, we’re having an problem adding thumbnails to our items. In the cms I’ve added the images, but in the map, no thumbnails appear after clicking on an item… How can we solve this?

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

jcolome Purchased

I am considering buying today – asap – i noticed in demo that links to listings do not open in new window – can this be modified ? if so how ?

thank you

ait
ait Author

We can point you the right direction, but unfortunately we don’t do any custom design or development work. Thanks for understanding.

jcolome
jcolome Purchased

sure – that’s all i ask thanks

jcolome
jcolome Purchased

any way to restrict amount of categories that listing owners can check off for a basic (free) account ?

Hi there, I was wondering what file I can edit to change the easy admin menu and the content on the easy admin backend? I can access through FTP if neccessary

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Hi, pre-buy question. it is possible to have news box on homepage?

ait
ait Author

Yes it’s possible. Thanks.

abcsrl

may i have see how they look pls? thank you

abcsrl

any info on this pls?

Hey , I’m want to buy this theme but I have few questions:

Im from israel and i need this theme to fit for hebrew lanfuage with two things: 1.the language. 2.the RTL . i need that the theme be in the riight to the left and not LTR

Can you help me with that?

thank you waiting for answer

ait
ait Author

Thanks for your message. Theme does not support RTL we don’t have experience with that. You can hire a local web developer to help you with that.

Hi, I want to buy this theme now. However there is one major issue that i am not sure this theme offers or not. I have checked your Directory theme also for the same feature.

I needmore systematic options for location field in search options. Like if I am going to add 20 major cities and each city has around 20-30 localities, I am sure it won’t be user friendly if they are appear in dropdown.

What I want is to give option to select city first and then show its localities. Or may be STATE > CITY > LOCALITY.

Also is there a way to tell people when they enter on the website for the first time to select their city and then personalize the site or show listings from that city only unless they select any other location or all from some top menu.

A quick reply will be very helpful.

Thankyou.

ait-support

Hi, sorry theme doesn’t include requested functionality. You can use theme as a good base for website and extend with functionality necessary for your website.

Thanks.

This would have been a great theme if it was truly responsive. I guess I will keep looking…SMH

brilho Purchased

How do I create a sidebar on the home? I’ve tried via widgets / sidebar home and not it work. My idea is to put more ads on Google’s Home. How can I do this? Another thing: You can have both systems (Finder Directory and business portal) at the same location. How do I? I have two systems. Att

ait-support

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

jcolome Purchased

any way to restrict amount of categories that listing owners can check off for a basic (free) account ? as of now they can select multiple categories and that’s no bueno :)

ait-support

Hi, by default registered users have access to all categories in which may be assigned their Items, theme doesn’t allow you to limit access in category selection or limit number of categories to which Item might be assigned.

Thanks.

Just bought this theme (already have “directory theme” from you) configured everything (took me 3 hours). I was about to go live but before I did last few tests for responsive layout with “http://responsivetest.net/”, my own samsung note 10.1 and latest ipad….... It is not responsive!!!!!

ait-support

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Hello,

Really amazing theme. Just a couple of pre-sale questions: - How do I integrate a 3-level pricing table? - Is there a demo for the back-end?

Thanks,

Huzza

ait-support

Hi Huzza, theme doesn’t include any prepared solution like shortcode for pricing tables. You can build pricing tables with some third party plugin.

Thanks.

sorry, geolocal button not work on iphone and ipad

ait-support

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Afternooon,

I am only going to use the theme as a free subscription to post your business.

I have setup the user type but when i test the website and complete the registration form it states that it has email me the password etc. But i receive nothing.

Please let me know.

Kind Regards Neil Pretorius

ait-support

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Vladi75 Purchased

Hello there! do that the client can only upload a business nothing else in Easy Admin? I want that I can not upload multiple businesses, a business pack per customer. thanks and sorry for my English

ait-support

Hi, yes, registered user is able working just with Items so he has not access to other parts of website.

Users are registered in accounts and for account you can specify maximum count of items which user may add. So you can limit users to add just 1 item too.

Thanks.

Pre-sales question:

Can maps support multiple locations for a single listing? Say I wanted to use this as a store locator for a particular item. If so, are there limits to how many locations can be populated?

For clarification from the user’s perspective (non-administrator), say I make shirts and pants (among other products) sold in retail locations.

Can I create a map that shows where customers can buy the shirts, a map where they can buy pants, and a map that shows locations where I can buy both?

Thanks, look forward to hearing back.

ait-support

Hi, locations and categories for items are created in the same way like blog posts categories – so you can create own hierarchy of categories and locations too and assign Items to any location or locations you want. Theme do not limit number of created locations and categories in any way.

Map can display items from specific location or category on special taxonomy pages which will display items assigned to currently opened category, so if you will have created categories like “shirts”, “pants” you can then display pages with all items under shirts category and pants category separately.

Thanks.

For future upgrades will the Google map provided into this theme have driving directions enabled? That would be a really neat feature.

ait-support

Hi, we are working on plugin to use google directions with theme. We are still working on that beside other themes, so plugin is not ready yet and can’t tell you any time estimate for release.

Thanks.

naval0n Purchased

Hi! I try to setup Paypal system, I create a new API and selected credentials which Paypal has offered me, but when I try to buy a package the site displays:

ERROR: Bad paypal API settings! Check paypal api credentials in admin settings!

I checked and removed the API and try with new credentials but the issue persist. Any suggestions?

http://bit.ly/1trMRjH
ait-support

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

jcolome Purchased

One very important last question and then I will purchase this theme – is it compatible with premium built plugins such as simplevideopro and thrivecontentbuilder by shane mellaugh of Imimpact ? both of these products are very well done and i highly use them.

if there is conflict – will you help me resolve the issue ?

jcolome
jcolome Purchased

i’ve noticed that too many good plugins don’t work well with your theme – my cousin has your theme and i tested with him. i will move on to something else.

j0schi Purchased

do you currently plan / would you considder it to add a booking callender to the business page as an option for paying users? also is the form for contact on the busness detail page editable? i want to add fields for telephone, date time and so on…

regards patrick

ait-support

Hi, sorry we have no plans to add that, contact form on Items pages is fixed and isn’t customizable from admin side. Thanks.

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