Discussion on BUYSHOP - Premium Responsive Retina Magento theme

951 comments found

Please, I need the attention of the developer to answer any questions / clarifications that matter to all customers about upgrading from 3.x Theme:

http://support.ethemeuk.com/viewtopic.php?f=6&t=73551 http://support.ethemeuk.com/viewtopic.php?f=6&t=73553 http://support.ethemeuk.com/viewtopic.php?f=6&t=73399 http://support.ethemeuk.com/viewtopic.php?f=6&t=72952

Thanks

etheme

Hello, MaxPowerPC.

Thank you for your feedback. You will be replied soon.

Best regards, support team

Hello, I am looking for the place where i can find the translation of the checkout page.

Could you please help me out

Kind Regards Tom

etheme

Hello, tdvholding.

Please, submit your request on our support forum – http://support.ethemeuk.com/ Our developer will give you necessary instructions.

http://support.ethemeuk.com/viewtopic.php?f=5&t=4

Best regards, support team

Good afternoon,

I need some clarification on the topic 3.0.2, are missing some information in the documentation:

http://support.ethemeuk.com/viewtopic.php?f=6&t=73553 http://support.ethemeuk.com/viewtopic.php?f=6&t=73551

I created two threads but is taking a long time to answer the developer, are extremely important information before you perform the upgrade from 2.3.1 to 3.x.
etheme

Hello, MaxPowerPC.

Sory for the delay. Already replied.

Best regards, support team

Arreg Purchased

I have installed the theme after following the instructions but now when i try to Load Preset configuration amazing example i cannot because it’s totally empty ? i dont have any preset config list at all.

etheme

Hello, Arreg.

Please, submit your request to our support forum – http://support.ethemeuk.com/ Our developer will check your issue.

http://support.ethemeuk.com/viewtopic.php?f=5&t=4

Best regards, support team

Default-user
Arreg Purchased

I have taken upp this matter on the support forum, a couple of more people seem to have the same issue is there any solution on this problem ?

etheme

Hello Arreg,

We don’t include xml config files in 3.0 version. We will include it in next update. It will be released soon. Our developer will provide quick solution on forum.

Best regards, support team

I can not use the main site Banner with Zoom effect, equal to the 3.0.3 demo.

Where can I find an updated manual or how to use? I want to use the same demonstration effect.

http://support.ethemeuk.com/viewtopic.php?f=6&t=73740

etheme

Hello MaxPowerPC,

It’s Parallax slider. (Admin Panel -> BuyShop -> Slider configuration -> Manage Slides. “scaleout : 1.2;” option.

Our developer will reply asap on forum topic.

Best regards, support team

I have created some topics and unresponsive to several days, could you please ask to be answered?

http://support.ethemeuk.com/viewtopic.php?f=6&t=73740 http://support.ethemeuk.com/viewtopic.php?f=6&t=73553

Thanks
etheme
etheme Author

Hello MaxPowerPC,

Replied on forum.

Best regards, support team

Anyone planning to upgrade their existing project that has a theme version prior to 3.0.x SHOULD NOT DO SO!

It is baffling why this Author would announce features that does not exists and issue an updated theme that is extremely buggy, missing all sorts of previous admin configurations, rendering any existing theme prior to v3.0.x useless!

Sending users with problems to the Support Forum is the worst experience ever. The volume of complaints and topics created on this v3.0.x should provide a clear indication that this product should be pulled from the Marketplace until a stable version can be released.

etheme
etheme Author

Hello TropicalWebShop,

We test update from 2.x to 3.x. It works for us without issues. Give me the link for you forum topic, I need to review it.

Best regards, support team

kfazon Purchased

I have a MAJOR problem! My shop is now useless!

I installed ver 3 upgrade like it says in instructions, and then frontend did not work anymore. There is a error: “Cannot send headers; headers already sent in /home/loppix14/public_html/lib/Varien/Io/File.php, line 474” I looked in file.php and it says that there is a folder permission problem.

Where should I set presmissions?

http://support.ethemeuk.com/viewtopic.php?f=6&t=73846
etheme
etheme Author

Hello kfazon,

Replied on forum.

Best regards, support team

I just to download the theme package to perform the update to version 3.0.4

The download is version 3.0.3.

etheme

Hello MaxPowerPC,

Update was waiting for review. Now it is approved.

Best regards, support team

That’s right, download link leads to 3.0.3 …

etheme

Hello kam1katze,

Update was waiting for review. Now it is approved.

Best regards, support team

What happened to the blog? How to use the new blog available in version 3.x Theme? There are several threads created on aid in support but no complete answer to how to use.

etheme

Hello MaxPowerPC,

Since 3.0 we use FishPig Wordpress integration extension for blog. It use Wordpress backend, Wordpress database and integrate Frontend to Magento.

You can read more about it here – http://fishpig.co.uk/magento/wordpress-integration/

Our developer will reply asap on forum.

Please note, our developers don’t work on weekends. Monday is public holiday at our location. Developer will reply on Aug 26.

Best regards, support team

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