Discussion on BUYSHOP - Premium Responsive Retina Magento theme

827 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ydima44 Purchased

Hello! At the theme configuration it can’t open anything.All of them is error 404-page is not found. General colors, backgrounds, fonts Layout Buyshop-flexslider Static image Site facebook and twitter login What to do?

etheme

Hello ydima44,

Did you read documentation? Troubleshooting section?

Try to log off / log in.

Best regards, support team.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
nne Purchased

Hi,

I encounter a problem whereby when i want to update my quantity, using ‘edit’ link, from there it will direct me to checkout/cart/configure/id/xx. When i tried tu update cart, i get a loading ajax and no response after that.

etheme

Hello nne,

Thank you for your report. Please submit this issue to http://etheme.ticksy.com/.

Our developer will fix it when come back from vacation.

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi. I purchased your BUYSHOP theme. It’s great template but It doesn’t work to login with both facebook & twitter. I already sent you Ticket #74643 but nobody answer that issue.

I found detailed error msg for facebook as below.

SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘gachee_draftdb.belvg_facebook_customer’ doesn’t exist

I didn’t check what is the error msg of twitter.

plz reply me asap.

thanks Michael.

etheme

Hello michaelroh,

Our developer on vacation now. He will be back in 2 weeks. He will reply on your ticket ASAP.

Sorry for the inconvenience. Hope for your understanding.

Best regards, support team

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi there,

Client is purchaser btw – you forgot to filter for ‘Include in Navigation Menu ’ on the catalog/category collection in your custom navigation block.

app/code/local/Etheme/Buyshopconifg/Block/Navigationcustom.php

Lines 51-56

$collection = Mage::getModel('catalog/category')->getCollection()
    ->addAttributeToSelect('name')
    ->addAttributeToSelect('store_id')
    ->addAttributeToSelect('is_active')
    ->addAttributeToFilter('is_active', 1)
    ->addAttributeToFilter('include_in_menu', 1);

Cheers,

Robbie

etheme

Hello Robbie,

Thank you for your report. Our developer will check this.

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
nne Purchased

Hi,

Im doing updates and after i finished upload all the file, i get a blank page. And when i go to backend the, theme configuration, i get an error message.

Parse error: syntax error, unexpected T_FUNCTION, expecting ')' in /home/dtravels/public_html/app/code/local/Etheme/Buyshopconfig/Helper/Data.php on line 344
etheme

Hello nne,

How are you doing update? Did you make custom changes to theme? Did you install additional extension?

Please email answers to etheme2@gmail.com

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have a fresh install no data followed your instructions and redid the install 3 times and get the helper.php data file syntax error the same line the same conflict nne. No plug ins no additions not custom changes fresh. Yes I did go to my cpanel and removed and files and hidden ones also verified database was cleared out.

etheme

Hello dvestore,

It’s PHP version related issue. It happens on php 5.2 and lower. For quick fix replace app/code/local/Etheme/Buyshopconfig/Helper/Data.php file from archive below http://buyshop.ethemeuk.com/magento/media/buyshop-helper-data-quickfix.zip

Best regards, support team

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

Im doing updates and after i finished upload all the file, i get a blank page. And when i go to backend the, theme configuration, i get an error message.

Parse error: syntax error, unexpected T_FUNCTION, expecting ‘)’ in /home/dtravels/public_html/app/code/local/Etheme/Buyshopconfig/Helper/Data.php on line 344

etheme

Hello rodrigoflyer,

It’s PHP version related issue. It happens on php 5.2 and lower. For quick fix replace app/code/local/Etheme/Buyshopconfig/Helper/Data.php file from archive below http://buyshop.ethemeuk.com/magento/media/buyshop-helper-data-quickfix.zip

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have the sabe prob in the backend !!! After login im getting this error Its a clean install

app/code/local/Etheme/Buyshopconfig/Helper/Data.php on line 344

etheme

Hello TakumiDk,

It’s PHP version related issue. It happens on php 5.2 and lower. For quick fix replace app/code/local/Etheme/Buyshopconfig/Helper/Data.php file from archive below http://buyshop.ethemeuk.com/magento/media/buyshop-helper-data-quickfix.zip

Best regards, support team

Default-user

etheme :

I just purchased the theme…. It sais on the item detail that on the UPDATES FOR JUNE 16, version 1.5

Added features: - added MegaMenu - theme adapted to 12 languages English,German, Italian, French, Dutch, Greek, Danish, Poland, Russian, Swedish, Spain, Portuguese. Included into package. - added instruction how easy create your own translation via translate.csv file - added js cloud zoom (flash cloud zoom badly works with android)

How do i install the Portuguese Language ? Only Eng, fra and Ger comes on the list

etheme

Hello TakumiDk,

This is Magento feature. Check “languages/!Readme.txt” file in theme package.

For more information about Store views / Locale options configuration refer to Magento’s documentation / forum.

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
tech6 Purchased

Hi,

I have categories in 2 levels like
  • Category A
  • —-Category B
  • —Product A

By adding Category A under Default Category what I see under “Shop by Category” manu is Category B. Surprisingly when I resize the page to see the responsive navigation menu I see it correctly and Category B is shown under Category A. Would you help please?

etheme

Hello tech6,

Please submit your issue and example URL to http://etheme.ticksy.com/ Our developer will reply ASAP

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I got trouble when click theme maintenance – install/deinstall, the page is not work, can you help please

etheme

Hello bayjenggala,

Try log off / log in.

Best regards, support team

Default-user

I try log off and log in but still dsn’t work,, What can I do?

etheme

Hello bayjenggala,

Please check “CHAPTER 8 — TROUBLESHOOTING” in documentation. If it doesn’t help. Send me your installation steps and server detail to etheme2@gmail.com.

Best regards, support team

Default-user

I already email send email and server detail but no respond,,have the support team install buyshop for me,,,please I really need buyshop theme

etheme

You were already replied by mail. Please, provide access to the magento backend.

Best regards, support team

Default-user

www.7redcamel.com/admin,,,,,user: admin,,,,pass: halil091389 please install theme buyshop for me I really need buyshop theme

Default-user

Please tell me you can or not?

etheme

Please, reply me in email. I don’t remember your problem. It is easier to handle issues via mail or ticket system – not general dashboard.

Best regards, support team

Default-user

why not easy way in theme forest????

etheme

I have reread your comments on TF and don’t see your website. www.7redcamel.com – i don’t see installed basic magento software here. In any case – i willn’t handle your problem, because i’m not a developer. Developer can help you only via email or in the ticket that will be assigned to him? Did you understand me?

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

How to update to the latest version of theme?

etheme

Hello josephneo77,

Check FAQ on theme support tab at themeforest. Check theme documentation.

Best regards, support team

Default-user

i’m confused with your FAQ if that is the link.

Just download new version and copy it over old files. That’s it. ????

or

We provide .diff files in “patch” folder. Just compare your files with changed ones after new version will be realeased. You can also apply patches using you favorite SVN tool.????

Please explain..

Upload patch files (svn-diff-file-from-v1.0-to-v1.1.diff, svn-diff-file-from-v1.1-to-v1.2.diff, etc) to your web server’s root folder.
Login to your server via SSH
Change directory to your webserver root folder.
cd /u01/www/support.ethemeuk.com/svntest
– in my case
Run patch command to apply first patch.
patch -p7 < svn-diff-file-from-v1.0-to-v1.1.diff
Run patch command to apply second patch.
patch -p7 < svn-diff-file-from-v1.1-to-v1.2.diff
Check patch log.
Clear Magento cache, clear browser cache.

Please note that patches should be applied version by version. I.e. if you have v1.0 and download v1.5 – you should first apply patches from v1.0-to-v1.1, after that from v1.1-to-v1.2 and so on

What is SSH????

etheme

Hello josephneo77,

>>>How to update if I DON’T change theme’s files? >>>Just download new version and copy it over old files. That’s it.

1. Download latest theme package from Download section in your themeforest account. 2. Unzip package. 3. Upload theme files (overwrite if needed)

Best regards, support team

Default-user

i copy all the files in “upload” folder to replace the old files. The homepage show blank page. It is white page. How to fix it???

etheme

Hello josephneo77,

Send me your URL to etheme2@gmail.com. I will check it.

Best regards, support team

Default-user

Hi, sent the email to you. Please check it. Thanks. the website is www.e…...com

etheme

Hello josephneo77,

Replied in email.

Best regards, support team

Default-user

checked.. how can i prevent the banner of the site change when i update the theme?

etheme

please, submit ticket with your problem here – http://etheme.ticksy.com/ Our developer will help you.

Best regards, support team

  • Has been a member for 0-1 years

Are the listed versions on the theme set in stone or are they just options if you like them?

Can the logo header be made smaller?

etheme

Hello keapj,

We create 7 store views and apply different theme options to each view on our demo.

Yes. It may need some custom work.

Best regards, support team

Default-user

Sorry Im not sure if I got an answer or I just didn’t understand….. am I not able to select those same options to edit the theme EASILY? for example I would like for the products in Grid view to be frame less as they are in the clean view but the plain layout as in the basic view

I plan to replace the BUYSHOP logo with my own is that not easily accomplished in the admin panel without having to do custom work? And will the large amount of space currently taken up by the logo be reduced or is easily reduced?

etheme

1) You are able to select any options in one view.

2) You wil be able to replace logo via admin panel.

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

When you click the link “email to a friend” a jquery popup opens and when you send the message to a friend then in the same jquery popup window I receive a message from the website that the email has been sent to your friend etc. This message stays in the window and does not disappear and it shows a full website in the jquery popup and I can go to other pages as well in this jquery window and in the background is a full size window containing the website so at the same time I can see two websites.

I will not post this in the forum to resolve it in my current website, in fact it will be good to have solved this issue in the new update. Check image: http://intelstyle.com/wp-content/uploads/2013/07/duplicatewebsite.png

Thanks

etheme

Hello intelstyle,

Please submit this issue to etheme.ticksy.com. It will help our developer to track this issue.

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

icon graphics disappear after changing text

etheme

Hello ezimerman,

Please describe your issue in more details. Add your editing steps, example URL and submit it to http://etheme.ticksy.com/

Best regards, support team

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi,

I like the look of the theme but before I buy it can you answer the following.

In your demo for the VSecret there is no top level navigation. Can that be added easily ?

etheme

Hello, Attractum.

Yes of course. This is possible option.

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

The response rate on your support form is very slow:

Check the following thread as it is not answered for more than a month and the other threads are also not answered for week(s) http://etheme.ticksy.com/ticket/66004

Thanks

etheme

Hello, intelstyle.

Sory for the delay and inconvinience. You will be replied soon.

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

how to solve the problem of the “proceed to checkout” missing in this theme? I don’t know why the “proceed to checkout” button is missing. I have checked the “checkout” configuration which is “Yes” for one page checkout option. I use default theme, it is still the same. What happen to theme?

etheme

Hello, josephneo77.

Please, submit ticket with your problem here – http://etheme.ticksy.com/ Our developer will help you.

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I have a problem with the vsecret theme ! After i change the Colors, backgrounds, fonts, I lose the Font… Its no longer the Default font.

http://freeform.com.es/

Even after refresh all the cache in the Cache Storage Management, i cant get the font back on ….

Another thing … how can i add more google fonts and where ?!

Best regards Tak

etheme

Hello, TakumiDk.

Please, submit ticket – http://etheme.ticksy.com/ Our developer will help you.

Best regards, support team

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Great theme. I have never used Magento or any shopping cart software before, I am finding your documentation clean and simple to follow. Great work, thank you for your attention to the details.

etheme

Greetings, DrWhatVideo.

thank you very much!

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi; How to change the image dimensions. I would like to 300×450 px product images;

etheme

Hello, buramedya.

Our theme is responsive and based on the bootstrap framwork. There is no possibility to set any dimensions because we are working in the measures of bootstrap grids. You can set any height of the product image or chose between small/big previews in the listing but no to set exact width. In this case you will harm responsiveness.

Best regards, support team

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