Discussion on BUYSHOP - Premium Responsive Retina Magento theme

958 comments found

You guys are the BEST, I am very happy to have bought the system for you. I know that I negotiated with professionals, who are always improving and optimizing the platform.

But I feel like something is going wrong, I’ve been updating as communicated by you and am having a huge problem with the updates.

I have lost customers who were trading because of the mistakes in our website, please help me.

Grateful.

etheme

Hello, ciromarcos.

Thank you. Of course we will help you. Please, submit ticket – http://etheme.ticksy.com/ Our developer will check your issue.

Best regards, support team

hi, i dont see featured product for home listing under theme configuration> General> option? i used to see it now its gone can you please help thank you

etheme

Hello, joco2560.

Please, submit ticket – http://etheme.ticksy.com/ Our developer will check your issue.

Best regards, support team

Dear staff of this program have made a mistake in the custom block forgot to put the 1st and there’s no way you turn. This happening a strange error, something happened with the company?

etheme

Hello, ciromarcos.

Please, submit ticket – http://etheme.ticksy.com/ Our developer will check your issue.

Best regards, support team

rwhppy Purchased

after updated to 2.0.1, the whole site crashed: Fatal error: Class ‘Zend_Log’ not found in /home/content/74/11002174/html/includes/src/Etheme_Buyshopconfig_Block_Navigation.php on line 344, Any idea?

etheme

Hello, rwhppy.

Please, submit ticket – http://etheme.ticksy.com/ Our developer will check your issue.

Best regards, support team

Default-user
rwhppy Purchased

after disable Compilation, the store come back, so strange.

etheme

You can submit ticket – http://etheme.ticksy.com/ if you need additional support.

Best regards, support team

!!! ATTENTION !!!

Dear customers,

The purpose of our last general update to buyshop 2.0 was essentially to improve perfomance (speed) of buyshop theme. We completely reworked almost the whole template. We understand and expected dificulties during upgrade from 1.7.1 to 2.0. Please, don’t be very fastidious. We can garantee 100% correct upgrade only for our default theme’s files but it is dificult to upgrade your customized stores. We advice you to leave 1.7.1 version and not to upgrade it to 2.0. New version will be better for the new stores and installations. Of course you can try to update current installations. We have carefully described upgrade process in our documentation. But you should be ready for applying your personal customization/changes (css updates) on new buyshop theme 2.0. Don’t forget to make a backup!

Good luck!

Hope for you understanding. Thank you.

Best regards, support team

On 2.0.1 update I had to modify stile.css on line 379 ”/display: block;/” becouse appear 2 menus ;)

etheme

thank you :))

Default-user

Your developer has fixed me, great support!! :)

etheme

Thank you :)

Guys, I returned to version 1.71 and am awaiting version 2.0? working properly.

I believe in the work and you know it’s efforts and mistakes happen and in the end will see a much better system.

Big hug to everyone.

etheme

Hello, ciromarcos.

Version 2.0.1 is working properly. Please, submit ticket – http://etheme.ticksy.com/ if you have any problems.

Best regards, support team

Great job making and updating this theme. I have a few pre-sale questions.

1. It this theme compatible with Magento 1.80 stable release that just came out?

2. Is it possible to remove or customize the frames or background in Featured Products and New Products blocks?

Cheers, Xmaster

etheme

Why there is no “purchased” label on your profile? It would be better to submit ticket with your question here – http://etheme.ticksy.com/

Best regards, support team

Default-user

Are you talking to me? I can see teh Purchased label. Don’t you?

etheme

I see it now. Did you submit ticket?

Best regards, support team

why i cant download the last update ?

etheme

Hello, SA-Designs.

Did you buy our theme? I don’t see “purchase” label on your profile.

Best regards, support team

Hi We updated Magento from 1.7.0.2 to Magento 1.8.0.0 and we encounter 2 problems : - 1st, the template seems to conflict with the main template. It doesn’t load. - 2nd, when using Buyshop, the checkout works but the last step doesn’t validate and the order is not placed.

Any solutions / update planned yet ?

Thx !

etheme

Hello tonio034,

We plan to release Magento 1.8 compatibility update today.

Best regards, support team

Hi, congratulations on the 2.0.1 update, much improved site speed! I installed the 1.8 version of magento and working perfect. Only I have 2 problems: - Not appear in configuration / buyshop / layaout / disable first custom menu, I fix it leaving blank the url cell. - Another major problem, can not choose the number of columns in simple menu.

Thanks.

etheme

Hello xminguito,

Thank you for your feedback.

1) We fix this issue. It will be released in today’s update (2.0.2) 2) Since 2.0 we remove this option for simple menu. Number of columns feature is available in MegaMenu. Simple menu now works like default Magento menu.

Best regards, support team

Default-user

Ok, could you help me to create 2 columns option as 1.7.0.1 version in simple menu? mega menu is not well in the kinds of categories that I use

thank you very much again :)

etheme

Hello xminguito,

Simple menu in 1.7.1 caused performance issue. Our developer fully reworked it and it’s not available now.

You can set number of columns on MegaMenu or as part of customization work. You can request quote at etheme2@gmail.com

Best regards, support team

I have copied all the files for a manual theme install and cleared cache and i do not see etheme menu in admin and theme is not working

Default-user

i do see the modules in system>advanced though

etheme

Hello dunpealx,

Please check troubleshooting section in documentation. (log off/login in admin panel, check file permissions, etc).

If it doesn’t help you submit a ticket at http://etheme.ticksy.com/

Best regards, support team

radusl Purchased

I gave it a try to version 2 on a test website. Please inform your developer that “Featured Products for home listing” options has diapered from “Admin panel -> eTheme – BuyShop -> Theme Configuration -> General. “

Also the featured products on the home page have a wrong alignment to the right instead of the left.

Please correct that

etheme

Hello radusl,

Since 2.0 this feature reworked with short code. Please check “BuyShop 2.0 release notes.pdf” document for details.

Best regards, support team

magchd Purchased

Hi,

How to take the store offline, i don’t see the maintenance mode option at Configuration > General.

Best Regards.

etheme

Hello magchd,

Magento CE doesn’t have such feature.

Here is the manual how to enable maintenance mode for Magento CE – http://www.templatemonster.com/help/magento-how-to-put-the-website-in-maintenance-mode.html.

Best regards, support team

Hi, product image does not redirect to shopping cart. Could you help me?

etheme

Hello joesangalli,

Please describe your questions in more details (what image, example url, etc) and submit it to our support system http://etheme.ticksy.com/

Best regards, support team.

Default-user

When I click on the product image he does not go to the shopping cart.

Note: only in mobile version

http://lidermotos.com.br/loja/
etheme

Hello joesangalli,

Did you purchase our theme? Did you submit ticket? It looks like your custom changes break theme functionality.

Best regards, support team

  • Hi, updated magento 1.8 and version 2.0.2 of buyshop, just one thing:
  • if I disable “ajax add to cart” did not add the product to cart in list mode, it appears empty.
  • Congrats on the topic and its constant updates again, a pleasure to have made ??the purchase of this template.
etheme

Hello xminguito,

Please submit ticket at http://etheme.ticksy.com/ Our developer will reply ASAP.

Best regards, support team

Default-user

Ok, thanks! :)

Hello,

I have built my site and am very happy with the results. There was modifications made to the site by a freelancer who I cannot contact any longer and I cannot update the theme without assistance from someone who can keep my modifications yet still update it. Can you please recommend a author or freelancer that would be able to do this for me. I don’t trust an unknown or unrecommended person to touch the site. Thankyou

etheme

Hello jimbojones5678,

The best person is the author of your custom changes. It will take some time to study custom changes applied to your store.

Drop email to etheme2@gmail.com from more details.

Best regards, support team

jimbojones5678

Thankyou, I have sent a email to that address.

etheme

Welcome :) Replied in email

Hi, I submitted a ticket, please answer me ASAP. Thank you. My ticket number is #104743

etheme

Already replied (49 min ago).

Best regards, support team

Default-user

Thank you for solutions. There is a point that you misunderstood me. I asked you again and sent you screenshot. Please check it.

Thank you for your great support.

etheme

Already replied.

Best regards, support team

radusl Purchased

Thank you guys for all the support, you are awesome :)

One quick question: We have three categories and each category has about 5-8 products. Is it possible to display the products name in the menu categories?

etheme

Hello radusl,

Thank you :)

Yes. But it needs some custom work. You can request a quote at etheme2@gmail.com

Best regards, support team

This theme is horrible in it’s bloat, it forces all the buyshop branding on you and takes hours to just configure it to be free of all the preset bloat. I also want to control my own css, I am going to be asking for a refund.

Next time you should allow people to see documentation and admin before purchase.

etheme

Hello dunpealx,

Thank you for your feed back. We continuously improve our theme and would like to know what theme’s features make you unhappy.

Can you please email more details to etheme2@gmail.com.

Best regards, support team

Default-user

you have all your branding everywhere, i want a theme that is actually clean of buyshop branding and will work out of the box.

etheme

Hello dunpealx,

Do you mean front-end or back-end? Please send me screen short examples to etheme2@gmail.com of “branding everywhere”.

Best regards, support team

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