1069 comments found

Hi there, I am looking for a feature that will help me creating an eshop for both wholesale and retail. By log in the site ,the wholesale customer will be able to see the wholesale prices. Is that a feature that you provide?

etheme

Hello City069,

Our theme based on Magento eCommerce software. By default Magento doesn’t have such feature. You can find extension with needed feature here – http://www.magentocommerce.com/magento-connect/

This theme may not be compatible with some third-party extensions. It’s impossible for theme authors to make the theme compatible by default with all existing extensions because there are thousands of available Magento extensions. Only the “default” Magento theme is compatible with all third-party extensions, because all extensions are designed to work with it. But authors of the extension should provide detailed instruction about how to integrate the extension with custom themes, since nobody really uses “default” theme, everybody uses custom themes. Generally all extensions can work with all themes but they sometimes have to be integrated manually. That’s because sometimes the extension and the theme override the same Magento template file so there can be a conflict. In such cases you need to customize the theme and merge two conflicting template files into one template file. This isn’t something specific to our themes, this is general rule for all Magento themes and extensions.

Best regards, support team

etheme

Hello City069,

You can try solution recommended by sk8conz

sk8conz PURCHASED 9 hours ago Flag on BUYSHOP – Premium Responsive Retina Magento theme Hi City069,

Checkout customer group prices from webtexsoftware.com It lets you have any number of pricing tiers. It works fine with buyshop. I am running it on my website at www.darkstar.co.nz. End user sees retail prices. Wholesale customers, once logged in see wholesale prices.

Best regards, support team

Hi City069,

Checkout customer group prices from webtexsoftware.com It lets you have any number of pricing tiers. It works fine with buyshop. I am running it on my website at www.darkstar.co.nz. End user sees retail prices. Wholesale customers, once logged in see wholesale prices.

etheme

Thank you again, sk8conz!

We are appreciate your help.

Best regards, support team

teddi3 Purchased

could you please teach me how to use revolution slide? i read the documents and did everything i can but still don’t get it. i mean i think i installed it correctly but revolution slides and parallax slides don’t show. please help.

etheme

Hello, Teddi3.

Please, review previous comment/reply from sk8conz. Please, submit ticket – http://etheme.ticksy.com/ if you have any questions.

Best regards, support team

Hi teddi3,

1) See the revolution slider documents in the documentation/revolution-slider-docs folder. It has all the different commands and options.

2) See the sample data in the patch folder. It is in the revolution-slider-sample-slides.xml file.

Just copy the parts enclosed in <li> </li> to the slide html code field in the slider options:-

For example :-


<li data-transition="fade" data-slotamount="10" data-masterspeed="300" data-link="http://www.google.de" data-target="_blank" data-slideindex="back" data-thumb="images/thumbs/thumb1.jpg">
                <!-- THE MAIN IMAGE IN THE SLIDE -->
                <img src="{{BASE}}media/etheme/buyshop/buyshoprevolution/slider_1.jpg" />
                <!-- THE CAPTIONS OF THE FIRST SLIDE -->
                <div class="caption  sft" data-x="147" data-y="31" data-speed="300" data-start="800" data-captionhidden="on" data-easing="easeOutExpo"><img src="{{BASE}}media/etheme/buyshop/buyshoprevolution/slider1_text1.png" /></div>
                <div class="caption  sft" data-x="147" data-y="64" data-speed="300" data-start="1100" data-captionhidden="on" data-easing="easeOutExpo"><img src="{{BASE}}media/etheme/buyshop/buyshoprevolution/slider1_text3.png" /></div>
                <div class="caption  randomrotate" data-x="264" data-y="64" data-speed="300" data-start="1500" data-captionhidden="on" data-easing="easeOutExpo"><img src="{{BASE}}media/etheme/buyshop/buyshoprevolution/slider1_text2.png" /></div>
                <div class="caption randomrotate" data-x="335" data-y="292" data-speed="600" data-start="1100" data-easing="easeOutExpo"><img src="{{BASE}}media/etheme/buyshop/buyshoprevolution/p1.png" /></div>
                <div class="caption randomrotate" data-x="296" data-y="316" data-speed="600" data-start="1200" data-easing="easeOutExpo"><img src="{{BASE}}media/etheme/buyshop/buyshoprevolution/p2.png" /></div>
                <div class="caption randomrotate" data-x="143" data-y="250" data-speed="600" data-start="1300" data-easing="easeOutExpo"><img src="{{BASE}}media/etheme/buyshop/buyshoprevolution/p3.png" /></div>
                <div class="caption randomrotate" data-x="224" data-y="200" data-speed="300" data-start="1400" data-easing="easeOutExpo"><img src="{{BASE}}media/etheme/buyshop/buyshoprevolution/p4.png" /></div>
                <div class="caption randomrotate" data-x="195" data-y="300" data-speed="600" data-start="1500" data-easing="easeOutExpo"><img src="{{BASE}}media/etheme/buyshop/buyshoprevolution/p5.png" /></div>
                <div class="caption randomrotate" data-x="264" data-y="153" data-speed="300" data-start="1600" data-easing="easeOutExpo"><img src="{{BASE}}media/etheme/buyshop/buyshoprevolution/p6.png" /></div>
                <div class="caption randomrotate" data-x="370" data-y="190" data-speed="300" data-start="1700" data-easing="easeOutExpo"><img src="{{BASE}}media/etheme/buyshop/buyshoprevolution/p7.png" /></div>
                <div class="caption randomrotate" data-x="413" data-y="245" data-speed="300" data-start="1800" data-easing="easeOutExpo"><img src="{{BASE}}media/etheme/buyshop/buyshoprevolution/p8.png" /></div>
                <div class="caption randomrotate" data-x="435" data-y="165" data-speed="300" data-start="1900" data-easing="easeOutExpo"><img src="{{BASE}}media/etheme/buyshop/buyshoprevolution/p9.png" /></div>
                <div class="caption randomrotate" data-x="382" data-y="245" data-speed="300" data-start="2000" data-easing="easeOutExpo"><img src="{{BASE}}media/etheme/buyshop/buyshoprevolution/p10.png" /></div>
                <div class="caption randomrotate" data-x="280" data-y="230" data-speed="300" data-start="2100" data-easing="easeOutExpo"><img src="{{BASE}}media/etheme/buyshop/buyshoprevolution/p11.png" /></div>
              </li>


It’s actually pretty easy once you get the hang of it and you can make really nice looking slides with little effort.

The following code produces the opening slide (LED lights) on my website at www.darkstar.co.nz


<li data-transition="slideleft" data-slotamount="1" data-masterspeed="300" data-link="led.html"> 
                <img src="{{BASE}}media/wysiwyg/slides/white.jpg" />
                <div class="caption lfl" data-x="0" data-y="0" data-speed="1000" data-start="200" data-easing="easeOutBack"><img src="{{BASE}}media/wysiwyg/slides/eve_1.png" alt="Image 0" /></div>
                <div class="caption lfr" data-x="0" data-y="0" data-speed="1000" data-start="600" data-easing="easeOutBack"><img src="{{BASE}}media/wysiwyg/slides/eve_2.png" alt="Image 0" /></div>
                <div class="caption lft" data-x="0" data-y="0" data-speed="1000" data-start="1000" data-easing="easeOutBack"><img src="{{BASE}}media/wysiwyg/slides/eve_3.png" alt="Image 0" /></div>
                <div class="caption lft large_ac_blue" data-x="70" data-y="40" data-speed="300" data-start="1500" data-easing="easeOutBack">EVE LED</div>
                <div class="caption sft big_white" data-x="70" data-y="120" data-speed="700" data-start="1800" data-easing="easeOutBack">9 Watts Power</div>
                <div class="caption randomrotate big_orange" data-x="70" data-y="155" data-speed="500" data-start="2100" data-easing="easeOutBack">50,000 Hour Life Span</div>
                <div class="caption lfr medium_ac_blue_grey" data-x="70" data-y="210" data-speed="300" data-start="2400">Dimmable / ICF Rated </div>
                <div class="caption randomrotate medium_ac_blue" data-x="70" data-y="250" data-speed="300" data-start="2700">Direct replacement for 100w downlight </div>
              </li>

Hope this helps you.

Stupid editor doesn’t keep the code format nice sorry :( But if you cut and paste back to an editor you will see how it works.

etheme

Where are you from? You are the best of our customers. Sometimes you know our theme better than our support stuff :) What is your business?

Default-user

I am in New Zealand. I have an eye for detail and like to know how things work :) I work for AV products company, but used to work in computer industry

etheme

i wish our support stuff to be so experienced as you :) Thank you very much for your help again :)

I am interested in this theme. Can you integrate videos onto a page? I will also be looking at some modifications, can it be modified? I am also interested in using a this extension Multi Vendor DropShipping / Multi Warehouse Shipping. Will it integrate and work? Thank you. This theme is by far the best i have seen so far.

etheme

Hello, hayrog.

Thank you.

1. All product pages have already integrated video option. If you want to have video on some other page, it will require some manual coding update.

2.We didn’t test our theme with this extension. Can you give the link to this extension? I should look on it.

Best regards, support team

mayelle Purchased

Hi, Thanks for your work. Just a question : there is no newsletter validation message. How to fix it ? Best regards,

etheme

Hello, mayelle.

Please, submit ticket – http://etheme.ticksy.com/ Our developer will send you neccessary instructions.

Best regards, support team

Hi there, I’m not aware of Magento … is there a Wordpress version of this theme ? Looks like not so if it’s the case, what prevent you from doing it ?

etheme

Hello, muonghoa.

Wordpress version is almost completely ready. We need 2-3 weeks for its releasing.

Best regards, support team

Default-user

that’s great news, can’t wait to see this !!

etheme

We will let you know when it will be done.

Best regards, support team

I have left message an all the details about the purchased and install but I have not had a reply in 3 days saying anything? have I done it in the right place?

etheme

Hello wayneyshaw,

Our support is available 10.00 – 20.00 GMT + 2 (Monday – Friday). What is your ticket id / forum topic? I will set highest priority for it.

Best regards, support team

Default-user

oh thanks its for a client we are a website company and the client loves your theme so thanks you very much x Ticket #163457 I didnt realise it was monday to friday

etheme

Hello wayneyshaw,

Replied in ticket.

Best regards, support team

teddi3 Purchased

thanks for the teachings about revolution slider etheme however it doesn’t work. I put the correct code but the only image i see is the base main image which is for the background. i put the code for captions too but it doesn’t show…please visit the website www.igotrhythmstudio.com and check what is the problem….im using version 2.1.4

etheme

Hello teddi3,

What is your ticket id? I will add this info to it.

Best regards, support team

Default-user
teddi3 Purchased

Ticket #164630 and its private. if you can see, theres info for admin please check

etheme

Hello Teddi3,

I set highest priority for your ticket. Our developer will start next day from your ticket.

Best regards, support team

Hi I am thinking to purchase the theme. could you please let me know couple of points 1) is the height of slider adjustable from control panel? 2) can you permanently show the full footer?

Thanks

Default-user

does the promotion on products (not special price) show as “Sale” and shows % discount.

etheme

Hello dvarsani,

1) Sure. Our developer will give you a clue what file you should edit. 3) No.”Sale” and ”% discount” labels show for products with “Special Price”

Best regards, support team

etheme

Hello dvarsani,

Please review sk8conz’s comment. It may help you.

Best regards, support team

Is there a way to HIDE DISCOUNT % symbol in the product page which does not have special price ? Some of the products has special price, so the discount is showing on the product page, but the items which does not have discount, it is showing 0% in the list page, it is ugly. So i hope there will be a fix for this issue in the individual product page, instead for the overall system. Thank you.

Default-user

Its okay, already fix it.. the setting is under the “Special Price From Date” and “Special Price To Date”, after proper setting, the discount logo disappear.

etheme

Welcome :)

sk8conz Purchased

Hi Dvarsani,

If you want show a percentage discount for sale products it is easily done.

You need to edit app\code\local\Etheme\Buyshopconfig\Helper\Data.php

Around line 720 look for

$discount=round((($price_new-$price_old)*100)/$price_old); replace it with

  /* $discount=round((($price_new-$price_old)*100)/$price_old); */
           $discount=round((($price_old-$price_new)/$price_old)*100);
        /* a positive % for save x%  - dg Jan 2014 */
       return '<div class="sale_discount img-rounded">'.save.' '.$discount.'%</div>';
        } else return '';

This display “save xx%”.

See http://www.darkstar.co.nz/on-sale.html

Hope this helps

etheme

Thank you, sk8conz!

Very appreciate your help.

sk8conz Purchased

Hi Teddi3,

You have errors in your code for the slider. Take a careful look at the examples again and make sure you copy the style and layout exactly. Also make sure your links are http://www. and not http://

etheme

Thank you, sk8conz!

Very appreciate your help.

teddi3 Purchased

Hi there sk8conz Thank you for your help always however there can’t be any errors in my code for the slider because that is the code that you posted here and i used it exactly the same you told me to. I tested it on version 1.7 and it was working fine until i updated to 2.1.4 because of twitter feed issue. now twitter feed got fixed but somehow revolution slider and the main manu when you minimize to mobile version got stopped working. it doesn’t show list of menus when you click in pc but works fine in mobile.

etheme

Hello teddi3, sk8conz,

We launch support forum http://support.ethemeuk.com/ It is in testing mode now. I think forum will be more convenient.

Best regards, support team

I installed the theme on a fresh Magento Installation (1.8.0), but I am having problems with the one page checkout, I mean it is showing the screen but the layout is not like the one shown on your demo, am i missing something? should I activate something else?

etheme

Hello jvazquez2004,

Submit your question with your store details to http://etheme.ticksy.com Our developer will reply asap.

Best regards, support team

sk8conz Purchased

Teddi3, Try going to 2.2 buyshop. From memory there was some problems with the menu in 2.1.4, specifically they did not show on some devices. It was fixed in 2.2.

Just found the support ticket.

Running Mage 1.8.1. If you use the app/design/frontend/default/buyshop/template/page/html/topmenu.phtml included in the 2.1.4 update then there is NO topmenu displayed for viewport widths of 640px-767px. The 2.1.1 topmenu file works as expected for all viewport widths.

write in the end of file \skin\frontend\default\buyshop\css\style.css next code


@media (min-width: 640px) and (max-width: 767px) {
    nav{display:block}
    #megamenu{display: none}
}
 

I think there was also some problems with the revolution slider. I did not upgrade mine, am still running the 2.1.1 version, so maybe the new version doesn’t work.

etheme

Hello sk8conz,

Thanks again.

Best regards, support team

Hi Does this theme have Ajax infinite scroll?

Default-user

Hi Are there any plans to bring it in new upgrade?

Default-user

Hi Can I reduce the width of the page?

etheme

Hello dvarsani,

>>> Hi Are there any plans to bring it in new upgrade? No. We don’t have plans for such feature. We will think about it in future updates.

>>> Hi Can I reduce the width of the page? Theme doesn’t have width feature in admin panel. You have to edit html/css files. Theme has responsive feature, you can test it on mobile devices.

Best regards, support team

teddi3 Purchased

OMG you guys are just amazing! I submitted a ticket two days ago and a response i get today was incredible. “We give you example of code like in demo! But i cannot learn your code. This is out of our support.” an answer which i didn’t even ask. All I wanted to see was working revolution slider and working slider from New Product and Sale Product. Just like in your demo! An average of 9hrs waiting time to get a response from a technician…wow. What is the point of asking people to submit a ticket anyways? BTW sk8conz you’re much more helpful than the people who create this! Thanks to you man

etheme

Hello teddi3,

We have a lot off tickets in our queue and work hard to reply asap on each ticket.

I review your ticket. Average response time 7 hours. We loose some time by collecting your server details information.

I’m sorry for support team, that we don’t pay attention for theme version, we assume that you use latest theme version.

Best regards, support team

teddi3 Purchased

oh my god Thanks sk8conz you’re the one who saved my life. 2.2 worked perfectly fine. the problem was the version 2.1.4!!! god i was so pissed off waiting almost three days…just to get a response of “This is out of our support.” from support team. If they really look into and care about their customers…they could’ve just told me to UPDATE to version 2.2! thanks to you sk8conz once again. BTW etheme, sorry about my comments…I was little upset :T

etheme

Hello teddi3,

We have a lot off tickets in our queue and work hard to reply asap on each ticket.

I review your ticket. Average response time 7 hours. We loose some time by collecting your server details information.

I’m sorry for support team, that we don’t pay attention for theme version, we assume that you use latest theme version.

We decide to change our support system. From private ticket system, open / community friendly support forum – http://support.ethemeuk.com/

Best regards, support team

sk8conz Purchased

Hey Guys, The support forum is a MUCH better idea than the ticket system. Now everyone can see other problems and maybe offer a solution since they already know the problem.
I know if the 20+ tickets I opened for bugs had been posted on the forums, then many of the last comments on here would not have been needed !!! I would suggest letting people read ALL forum topics before purchasing.
Only make the purchase code a requirement to post messages on all topics (except the pre purchase questions).

etheme

Hello sk8conz,

I saw many authors require purchase code for item support forum. I think it’s because of “pirates” who distribute theme breaking license.

Thank you for your recommendation, we will think about it.

Best regards, support team

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