239 comments found

capk1 Purchased

Hello!

We haven’t updated our theme since v1.3 do we need to upload and update with all of the in-between versions or can we just update directly to V 1.9?

etheme

Hello, capk1.

Yes, should make update consistently from 1.3 to 1.9. You can’t update directly to 1.9. In any case you can submit ticket to our forum – http://support.ethemeuk.com/ Our support stuff will help you.

Best regards, support team

THE BEST THEME FOR PRESTASHOP Thanks

etheme

Thank you. Did you rate our theme?

Default-user

yes , five stars for this theme

etheme

Thank you very much!

Hello

I’m ready to purchase your theme but I have 2 questions:

1. Can I install the dark theme on 1.6.9?
2. Do I need to make the dark theme myself..or is it pre-configured in your back office? I mean…do I need to edit the css or can I have it with one click?
3. Can I list 4 products per row (4 columns) instead of 3? Is this thing configurable in the back office?

Thank you

etheme

Thank you for your feedback. We will also recheck this issue.

Best regards, support team

Default-user

ok. I think you should showcase your theme installed on the latest prestashop version 1.6.9 so that us (the customers) to try before we buy :) I can’t but something I can’t see on demo. Just let me know when you installed the theme on prestashop 1.6.9 and I’ll place my order. Just wanting to make sure everything is working fine.

etheme

We will update our demo soon.

Best regards, support team

hello how to update the 1.8.4 version 1.9

thank you

etheme

Hello, djmatt62.

Please, submit your request on our support forum – support.ethemeuk.com

Our support stuff will give necessary instructions.

http://support.ethemeuk.com/viewtopic.php?f=5&t=4

Best regards, support team

hello I have a problem with (2 images with 3d effect) on internet explorer

www.mattelmode.fr

etheme

Hello, djmatt62.

Please, submit your request on our support forum – support.ethemeuk.com

Our support stuff will check your issue.

http://support.ethemeuk.com/viewtopic.php?f=5&t=4

Best regards, support team

VAKU please look your private mesage in forum. Thanks

Default-user

I test now 2.0 vs 1.9 – for me 1.9 is fast

Default-user

I rate with five stars :)

etheme

Thank you :)

edurico Purchased

I have a problem with the module in your template, twitter section is very long and shows many messages, how could I change this option? screenshot:

http://brusisports.com/tmp/tw.jpg

Thanks

etheme

Hello, edurico.

Please, submit your request on our support forum – http://support.ethemeuk.com/

Our developer will check your issue.

http://support.ethemeuk.com/viewtopic.php?f=5&t=4

Best regards, support team

Hi, interested in your theme but have a few questions 1. Is this theme compatible with multistore setup. 2. Is crosselling on cart available as on default prestashop theme. 3. Can product pages be displayed without tabbed content. 4. Do you have a demo running on the latest version of prestashop. Many thanks

etheme

Hello giallofanatic,

3. No. Theme doesn’t have such feature. However you can change tabs with minor code changes in files.

Best regards, support team

Default-user

Thank you for your answers :)

etheme

Welcome :)

Which ecommerce cms is best according to you ?

A. MAGENTO
B. PRESTASHOP
C. WOOCOMMERCE

etheme

MAGENTO

etheme

Hello BeingExpert,

My choise is A.

I recommed you to create features list needed for your store and choose ecommerce software according to it.

Cause Magento may have too many featutes which you don’t need.

Best regards, support team

artamax Purchased

Hi!, how can i set default view for the listing of products as LIST, not GRID? Thx.

etheme

Hello, please submit your request on our support forum. Best regards

viswin Purchased

Hi, I have installed the theme, but facing problem in regenerating thumbnails. I have used default theme before. could you help me in this.. Thanks

etheme

Hello, viswin.

Please, resubmit your request on our support forum – http://support.ethemeuk.com/ Our support stuff will check your issue.

Best regards, support team

Hello. I apologize for my English. Have a question about the product carousel, if you add more than five photos, you will see whether the carousel? Sample http://clip2net.com/s/jo4wcV

etheme

Hello, Gudridge.

Thank you for your interest. Yes, you will have carousel with 5> images. Let me know if you have any questions.

Best regards, support team

imran88 Purchased

Hi,

I have posted my problem in your support forum with title: ‘discount code box not working in cart page’

waiting for reply

Thanks

etheme

Hello, imran88.

Our support is available 10.00 – 20.00 GMT + 2 (Monday – Friday). We usually get back to you within 24 hours (except holiday seasons which might take longer).

As far as i see you are already replied.

Best regards, support team

allspy Purchased

Hi, can you inform if ther’s any delay with support? Since the 5th of December that I«m waiting for a soluction to my problem. My user on forum is the same, and the ticket I’m waiting reply is “Problems with the “High slider” module”. Thanks

etheme

Hello, allspy.

There are no any delays in support.

I have reviewed your topic – http://support.ethemeuk.com/viewtopic.php?f=10&t=75909

The last reply from our developer was on December 9th.

Best regards, support team

Hi,

I really need your support to install this theme. Allot of the theme is missing in the instalation I have more themes from you and actually more buyshop, also have a support account but cant find where to write direct to you so I can send you FTP and backend details

etheme

Hello Firmaconnect,

We provide support via forum. Forum – is widely used software in Internet. It’s easy to find out how forums works.

In short words: 1) Register at support forum 2) Add your theme purchase code 3) Use forum to resolve your issue (create / read topics)

Check FAQ for more details – http://support.ethemeuk.com/viewtopic.php?f=5&t=16

Best regards, support team

Default-user

Yes you have a post in there written a replay tuesday. No answer so guess 24-48 hours is not correct.

Again have been figthing with this a week and no one answer. CAN I PLEASE GET SUPPORT? THE THEME DO NOT WORK. I AM A DEVELOPER AND DO KONW HOW TO INSTALL A THEME WHAT DO I HAVE TO DO TO GET SUPPORT?

etheme

Hello Firmaconnect,

What is your topic’s URL on support forum? Where do you request free installation service? Did you check FAQ – http://support.ethemeuk.com/viewtopic.php?f=31&t=16 ? Did you PM to “support” user your admin login details.

Theme include installation and customization manual. It’s easy enough to install theme using included docs.

If you find bug or error in theme report it at our support forum.

Best regards, support team

pwizzard Purchased

The long awaited fix for Prestashop and upgrade to 1.6.0.11 is now available, before I install the upgrade have you had chance to see if this theme is compatible?

etheme

What are the links to your topics? I will check its status.

Best regards, support team

etheme

Replied

I want to do an update of some modules to the latest version. Will this affect your theme? I use Prestashop 1.6.0.9 and buyshop 2.0. These are modules: Advertising block v0.9.1; Bank wire v0.7.2; Cart block v1.5.1; Categories block v2.8.1; CMS block v1.9; Cron tasks manager v1.1.8; Customer loyalty and rewards v1.2.3; Layered navigation block v1.11; Newsletter block v2.0; Product Comments v3.3.8; Simple HTML table display v1.2.1; Viewed products block v1.2; Watermark v1.0.0; Wishlist block v1.1.5. Thanks for fast reply!

etheme

Hello tiaragaliano,

I recommend to: 1) Make fresh backup of your website (files, database) 2) Clone your website for testing 3) Apply your changes on test website 4) Check testing website. 5) If everything looks OK, apply changes to live website.

Best regards, support team

Slowest theme I have ever used

etheme

Hello taurasmark,

1) Did you purchase theme? 2) Our theme has lots of features which may cause minor performance degradation on cheap hosting.

Best regards, support team

Please provide instructions on how to add this font BEBAS NEUE BOLD to the theme settings module choise. This is the only variyant for Cyrillic as OSWALD

etheme

Hello, tiaragaliano.

Please, submit your request on our support forum – http://support.ethemeuk.com/ Our support stuff will give you necessary instructions.

Best regards, support team

by
by
by
by
by
by