do you have the demo on the latest prestashop? or at least v184.108.40.206
Thank you for your interest to our theme. Here is latest 1.6.1 – http://buyshop.ethemeuk.com/prestashop/demo-creative/index.php
and the back office please?
This is our live demo. We can’t give it to you. You can view our customization video tutorial – http://youtu.be/vVJGFm938YQ
how come you provided the back office demo in the older prestashop versions!! just need to make sure all modules working properly in the new prestashop version not only the look on the front office. Thanks
none of the above credentials working!!
Please, recheck this link again – http://buyshop.ethemeuk.com/prestashop/sandbox/admin3055/
whenever I login to the back office I get a blank white page with message saying: BuyShop Demo server
try this link -
now worked but after deleting the token from the address!
Hi, i wanna make some questions: 1) Is PS 220.127.116.11 compatible ? 2) Is it posible make bigger a font size of a product description in a home page 3) Is it posible change a color or opacity of clockdown to avoid cover the image ? Thank you.
Thank you for your interest to our theme.
1) Yes of course. It is fully compatible with the latest 18.104.22.168
2) This is quite easy update through correspondent css files.
3) I think this is possible update through correspondent css files.
Hello, after update themes my discount price not showing, visitor just see normal price,iam use prestashop 1.6.1 how to fix this ? Thanks
Hello, kebunbibit .
Please, submit your request on our support forum – http://etheme.tonytemplates.com/forum/viewtopic.php?f=5&t=16 Our support stuff will be glad to answer your questions.
An awesome theme! Congratulations. How can I activate the contact page? thanks!
Thank you. Please, submit your request on our support forum – http://etheme.tonytemplates.com/forum/viewtopic.php?f=5&t=16 Our support stuff will answer your questions.
The support is really bad… The theme is very good but at the same time it has got many bugs and the support is awfull… Nobody helps. Just wait for the next version and the time is passing without any help. The support doesn’t exist! Or someone helps me or I will request back the payment. It’s not serious…
Item support includes:
Availability of the author to answer questions
Answering technical questions about item’s features
Assistance with reported bugs and issues
Help with included 3rd party assets
ARE YOU KIDDY??
I hope some boss could help me because THE SUPPORT IS NOT WORKING… I don’t recommend it right now….
Or you give me a solution of a list of many bugs or give me back the money… If the support is not included, I’m not interested…
I’m really cofused. We have dedicated support team. What is the link to your topic on our support forum? I will check its status.
I have many of them but the things just are added to the new version and nobody fix the bugs till the new version. Hope you can help me…
I have carefully reviewed your tickets. I didn’t find there bugs. I found some questions related to the editing but not the bugs of our theme. Can you show the bugs on our demo webserver?
How Upgrade and problem with 1.6.12
I have received an email that there is an upgrade to the theme.
How can I install this upgrade?
I have tried to upgrade my prestashop from 22.214.171.124 to 126.96.36.199
But the theme is all scrambled afterwards, what am I doing wrong?
Please, submit ticket on our support forum – http://etheme.tonytemplates.com/forum/viewtopic.php?f=5&t=16
Our support stuff will answer your questions.
Best regards, support team
Its possible to desactivate jqZoom? And use FancyBox
Thank you for the interest to our theme.
I think this is quite easy update through correspondent css files.
I don’t really understand, Prestashop default theme let me choose between jqZoom or FancyBox.Needs BuyShop theme a customization for this?. Really apreciatte for your answers
I have rechecked. We have option for chosing cloudzoom/fancybox on the product page in the admin panel. You don’t need to do any customization.
Is it posibel to have the left Catogories on all pages?? So also with the products??
And by the products you can have on the right side custom HTML code. Is it posibel to have all the same HTML code one time and have it on all products??
i mean can you change the HTML code on right side from the product in one time? Or have to dod every product one by one!!
Thank you for the interest to our theme.
1) It is possible to have left Category menu on all pages (besides product page).
2) It is possible to have the same HTML code on all products. You should edit it only one time.
Thanks for you answer.
1) will it be in the future, with a update??
20 I try to find how in the demo shop, but can not find how to change the HTML for all products in one. Can you explaine??
1) We didn’t plan to make update for this feature.
2) I gave you wrong inforation. You can have different custom html block for each product and you should fill it separately – http://pixs.ru/showimage/unnamedpng_2152734_20107909.png
I also like this theme as long as Prime and Welldone(not yet available for prestashop).
Could please upload your latest theme files and modules (I suppose v2.2.3) to sandbox and activate them all so I can be sure that none of them have some incompatibilities issues with version 1.6.3? If you could do that I would be more confident to buy this theme.
Why there is no Mega Menu module installed?
Thanks in advance.
Thank you for the interest to our theme. Unfortunately our developer is busy and we are unable to process your request now. I can asure you that our theme is compatible with the latest Prestashop software.
I have rechecked our demo – http://buyshop.ethemeuk.com/prestashop/demo-creative/index.php We have mega menu module.
Is possbile for you to change the tony homepage carousel or to create a new module based on this one to display products by selected category?
Yes, it is possible.
Could you change the module tony homepage carousel to display products by selected category, upload it to your buyshop sandbox so I can try it?
Please, submit your request on our support forum – http://etheme.tonytemplates.com/forum/viewtopic.php?f=5&t=16 Our support stuff will answer your questions.
i send , thx
Hello etheme. I bought the theme but when I have installed it and I configure de modules, the slider keeps dissapearing and I can’t get it back on. I can see it in the modules live position (backend) but not in the frontend. Please any advice on how to fix that up?
thanks in advance for hellping
Thank you for your purchase.
Hello again, thanks for your kind response, I tried to login in the support forum but I forgot my password, so I asked for resending the email but it seems it didnt work since I didn’t receiove the email with my password
Hello, pease try again. There were temporarily problem with our server. May be your isuue will be resolved.
Best theme … look my shop: http://www.tiarashop.eu
nice theme! Is there a version which is compliant to german/european law? Or is it possible to activate the european law compliance module without breaking something?
Thank you for the interest to our theme. Prestashop is French sofware, so i think it is compliant with european laws. I don’t know about what module are you asking about and can’t give you any garantees. In any case i hope it will be compatible.
How can I update the template in version 2.2.3 to the latest version?
Do you need to buy support?
Do you need to buy a new license?
I will be grateful for your help
As fas as i know you can download the latest version of our theme without buying new license. But if you need help from our developer (if you have some questions) you should buy/renew your support license.
dzi?kuje za odpowied?
Nie dopatrzy?em widzia?em wersj? 3.0 lecz on ajest na Magneto
Czy b?dzie nowa wersja na prestashop ?
Thank you for your answer? I do not watched I saw of version? 3.0 but on a is on Magneto Is going to a new version of prestashop?
Not sure that understand your questions correctly. Our current version is fully compatible with the latest actual prestashop software.
Can i please have a version like this : http://www.voonik.com/home
Thank you for the interest to our theme. It will require much customization.
i would like to ask how to create megamenu as shown in demo. I watched youtube videos but have no idea how to do it.
Could you give me support?
How to add video in product pictures?
Thank you for your purchase. Please, submit your request on support forum – http://etheme.tonytemplates.com/forum/viewtopic.php?f=5&t=16 Our support stuff will be glad to answer your questions.
You need to add your purchase code. Please, read this topic – http://etheme.tonytemplates.com/forum/viewtopic.php?f=5&t=16
seems like my code “read only”... it is sad =(
may be your support was already expired
Just tried to upgrade my version of Prestashop to 188.8.131.52 from 184.108.40.206 and afterwards the template (Version 2.2.3) was totally screwed up, has anyone successfully managed to update to the latest Prestashop.
Is this template compatible with the latest version of Prestashop?
Thank you for your purchase. Our theme is fully compatible with the latest 220.127.116.11. You can submit ticket with your technical problems on our support forum – http://etheme.tonytemplates.com/forum/viewtopic.php?f=5&t=16 But as far as i see your support license was already expired. Please, renew it and our develoepr will be glad to answer your questions on our support forum.
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