Discussion on BuyShop - Responsive Retina ready PrestaShop theme

199 comments found

  • Has been a member for 0-1 years

Hello,

Rich snippets is ok ? ^^

And, little question : I’d like this module social (facebook) slide (to right in the sreen), it’s possible to new version ? (juste dream lol) http://themeforest.net/item/sellya-responsive-prestashop-theme/5264666?WT.ac=category_thumb&WT.seg_1=category_thumb&WT.z_author=smartdatasoft

Thanks

etheme

Hello Dave_34,

We plan to release rich snippet feature in next release. It will be available in 1-2 weeks.

We don’t plan right slide for Facebook.

Best regards, support team

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Slovakia

Hi, I looking for options for tabbed product slider as shown in main page features. How can I set it ?

etheme

Hello ivanmart07,

This is mistake in description (I fix it). Theme doesn’t have tabbed product slider now.

I will think about this feature in future updates.

Best regards, support team

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Slovakia

There was differt in checkout, In standart 5 step is Categories not showing and that is OK. But in one page checkou is Categories and Tag cloud showing and order sumary is shifted to left side of page. This affect that right column is not aligned. Ca you look for this. Thanks

etheme

Hello ivanmart07,

Sure.

Please submit ticket with your example URL and server details to http://etheme.ticksy.com/ Our developer will reply ASAP

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Allesin Purchased

Hello, i’m new here, how can i update this theme to 1.3 ?

etheme

Hello Allesin,

Download latest theme package from your themeforest profile. Follow instructions in documentation.

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Hello, i’m very interested in your them and i try yesterday your backoffice demo. http://buyshop.ethemeuk.com/prestashop/sandbox/admin3055

Problem : the theme does not support “Catalogue mode” !

Is it a problem from the demo or from the theme ?

etheme

Hello, igloocommunication.

Thank you for your notice. We have fixed this issue on our demo. Please, check.

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
makarrr Purchased

Hello,

I have bought this theme but I can’t find how to enable “dark” view of this theme. Please, help.

etheme

Hello, makarrr.

Please, submit ticket – http://etheme.ticksy.com/ Our developer will forward you necessary instructions.

Best regards, support team

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I opened a ticket 2 days ago and it’s been assigned to Vlad. I haven’t heard anything. Do you guys actively check your ticket system?

etheme

Hello, beanfan78.

Our support is available 10.00 – 20.00 GMT + 2 (Monday – Friday). We usually get back to you within 24 hours (except holiday seasons which might take longer). I think you will be replied today.

Best regards, support team

Default-user

Thanks for letting me know. I couldn’t find that information on the ticket site.

etheme

Hello beanfan78,

I add working our info to http://etheme.ticksy.com home page.

Best regards, support team

  • Has been a member for 0-1 years

Hi,

I´m interested in this theme but I want to make a question, can I use this with multistore option with another store?

Regards Luis

etheme

Hello lobobranco,

Please submit ticket at http://etheme.ticksy.com/ to Pre-Sale section.

Our developer will reply ASAP.

Best regards, support team

etheme

Hello lobobranco,

Yes. You can use BuyShop theme with multistore option.

Best regards, support team

Default-user

Ok, thanks for the information

etheme

Welcome

  • Has been a member for 0-1 years

Hi, I want to buy your theme but i need to ask if a feature can be added to your future updates, please see the filters on the left on this website https://www.jumia.com.eg/womens-clothing/ Also, are you planing to release a layout with a smaller slider and category column on the left in the homepage? Can we add more items on the homepage other than those 4 categories (New/Sale/Bestseller/Popular), in addition to that I want to add featured products from each category for ex. Women-Dresses, Women-Shoes, Men Shirts, etc.. Can we add an advertising banner that separates the displayed categories on the body of the homepage? Thank you, Ehab Hatem

etheme

Hello ehabhatem,

>>>Q<<< please see the filters on the left on this website https://www.jumia.com.eg/womens-clothing/

>>>A<<< No. It’s not theme related feature. For filter options we fully relay on PrestaShop software features.

>>>Q<<< Also, are you planing to release a layout with a smaller slider and category column on the left in the homepage?

>>>A<<< No. We don’t have such plans for now. But we will think about such layout.

>>>Q<<< Can we add more items on the homepage other than those 4 categories

>>>A<<< Yes. But it needs some custom work. We can do it for additional extra fee.

>>>Q<<< Can we add an advertising banner that separates the displayed categories on the body of the homepage?

>>>A<<< Yes. But it needs some custom work. We can do it for additional extra fee.

Best regards, support team

Default-user

Thanks for the information. Kindly advise on the cost of each request.

Thank you, Ehab Hatem

etheme

Hello ehabhatem,

Drop email to etheme2@gmail.com I will reply with estimates.

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United Kingdom

Hi, sent a ticket yesterday really hoping you can sort me out quickly so I can carry on

signed desperate

Default-user

had a go myself, cannot seem to get it loaded how you did

Default-user

HELLO, ANYBODY

etheme

Hello bronking,

Our support is available 10.00 – 20.00 GMT + 2 (Monday – Friday). We usually get back to you within 24 hours (except holiday seasons which might take longer).

Best regards, support team

Default-user

thanks for reply, hopefully I will be seen to tomorrow

etheme

what is the number of the ticket? I will check its status.

Best regards, support team

Default-user

[PRIVATE] Ticket #123279 thankyou

Default-user

you can get rid of any/all the other attempts(templates) so its clean thanks

etheme

It would be better to send us access to your control panel for the webserver (not only ftp). Also you should send admin credentials for the installed prestashop software (login, password). Please, add them to the ticket.

Best regards, support team

Default-user

thought I had given you all the details,please check ticket

etheme

yes, i see. but there is some problem with the default prestashop. please, check the ticket.

Best regards, support team

Default-user

I’ve reinstalled prestashop see ticket details

etheme

you will be replied in the ticket.

Best regards, support team

Default-user

Thankyou for sorting me out

etheme

You are welcome.

Best regards, support team

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi! nice theme. Just Some pre- questions: are the colors easy to change? (speaking of both, backgrounds and “secondary” color” IE: the Orange on dark skin How rhe Megamenu reacts to sub sub cat, and/or how many level of subs is it possible to have. And Last would be possible to stop the cart chasing user in its scrolling?

Thanks in advance

etheme

Hello lorenzocoffee,

I need developer advice. I will reply ASAP.

Best regards, support team

etheme

Hello lorenzocoffee,

1. You can edit theme colors via admin panel. You can try admin panel on sandbox.

2. Megamenu shows 4 level of subcategories.

3. Yes. You can disable it in admin panel

Best regards, support team

lorenzocoffee

Hi

Thanks for replies and updates. This infos were vital for me.

lorenzocoffee

tonythemesettings rock’s

etheme

You are welcome :)

  • Bought between 100 and 499 items
  • Has been a member for 7-8 years
  • United States

Hi, I am very interested in this site treatment. I have just one question at this point: Is it possible for the administrator to approve the membership or accounts before the user can make a purchase? I need to be able to approve or activate each account before it useable.

etheme

Hello, Caryntary.

Thank you for your interest. But this question isn’t related to our theme. As far as i know there is no such stadard option in the default prestashop software. Let me know if you have any questions about our theme.

Best regards, support team

Caryntary

I Am Referring To This “BuyShop – Responsive Retina ready PrestaShop theme.” The Template Has A “Log-In and Register Link On The Very Top Menu Bar. It Allows A User To Create An Account, Or Log-In If One Has Already Been Established. Automatic Approval Is Granted Once The Registration Process Is Completed. Is There A Way That, That Approval Can Be Left To The Discretion Of The Administrator – As Opposed To Being Automatic? I Would Like The Account’s Activation, To Require Approval. Ideally, I Would Like To verify Information Before A Person Is Allowed To Shop.

etheme

I understood your requirements, but as i said before, this question isn’t related to our theme. We didn’t create prestashop software. We are using dafault prestashop functionality (including top navigation buttons). We have created only theme (css, js etc). You should forward your question to prestashop developers – http://www.prestashop.com/

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United Kingdom

Just Like to add, the support is excellent, and hopefully through your comprehensive video I will not have to continiously ask for help.

thankyou again

etheme

Hello, bronking.

Thank you very much. Can you rate our theme?

Best regards, support team

Default-user

I thought I had, 5 STARS…... have i not ?

etheme

Thank you very much!

Best regards, support team

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Is this template ready for 1.5.6.1?

Default-user

I upgraded this to 1.5.6.1 and got this error

Notice: Undefined index: tony_cfg in /home/xxxxxxx/public_html/cache/smarty/compile/a9/be/cf/a9becf68308fc41034cfa6e93ba090ef7a2d5064.file.blockcms.tpl.cache.php on line 89

I added the ticket, but something tells me I won’t get a response until Tuesday my time so I am going to post here and perhaps someone could lend me a hand. Can anyone tell me how to resolve this issue? TIA!

Default-user

I rolled back to the previous version, until I can either get a different template or find the time to upgrade during your support hours. Thanks anyways.

etheme

Hello, beanfan78.

Our theme is fully compatible with the latest prestashop 1.5.6.1. What is the number of your ticket? I will check its status. Our support is available 10.00 – 20.00 GMT + 2 (Monday – Friday). We usually get back to you within 24 hours (except holiday seasons which might take longer).

Why i don’t see “purchased” label with your nickname? Did you already buy the theme?

Best regards, support team

Default-user

You don’t see it because my co-owner purchased it with his account instead of mine. Either way, our company purchased it. I rolled back the version so the ticket is dead anyways. I won’t attempt to upgrade unless I can find time to do it within your support hours. We do most of our upgrades on weekends.

etheme

Hello beanfan78,

You have to submit ticket to get help on your issue. Our developer will reply asap.

What is your ticket id?

You can test upgrade procedure on test copy of your store.

Best regards, support team

Default-user

The ticket is Ticket #126603. Looks like it’s closed now. There was never a reply but in this case I don’t need one. I seem to get faster answers here :)

etheme

Hello beanfan78,

I see it now. It’s very strange and looks like ticket system software bug.

I forward your ticket to developer, he will reply asap.

Best regards, support team

etheme

Hello beanfan78,

Welcome. Replied in ticket.

Best regards, support team

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • France

Hello,

I’ve got some questions. I have a lingerie site using prestashop with 3500 items and I’ve got 20 categories for women, and 1 with 6 sub categories. is it a way to this work on your mega menu or do/can i use an external module for that. Let me tell you that your theme is very usefull. thanks

etheme

Hello SDNETWORLD,

20 categories will work fine with MegaMenu.

Best regards, support team

Default-user

You mean your megamenu? and for the 6 sub categories?

etheme

Hello SDNETWORLD,

Yes. Our megamenu can simply manage 20 categories and 6 subcategories.

Refer to our demo – http://buyshop.ethemeuk.com/prestashop/demo-light/index.php for more details.

Best regards, support team

Default-user

Super! Last question i ‘ve bought plugin that allow user to login with facebook, twitter, paypal etc..; can i use it instead of your connection module? that my last question…Thanks again

etheme

Hello SDNETWORLD,

Yes. You may use 3-rd party extensions, however it may need some custom work to be compatible with theme.

Best regards, support team

Default-user

All is perfect. I’ll buy your template very soon

etheme

Thank you :)

Default-user

Done ! I can’t wait to play with

etheme

Thank you :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Is there any documentation on how to add a youtube video to a product page? It’s one of the main touted features but there is almost no reference to it anywhere else except a graphic saying you can do it. I see the link in the product page that I can add a link, but it doesn’t do anything when I add the youtube link to it. Has anyone been successful with this?

etheme

Hello beanfan78,

Yes. It’s described in documentation. Refer to “Configure Theme > Product custom data” section in documentation.

Best regards, support team

Default-user

Ok I see it now. I did those and it doesn’t show. I just added the video link. I don’t want other products so I didn’t add that part. Is there another setting? Just curious. I ended up embedding it into the product description so it’s a bit more “here watch this”. I think it will help sell the product better. I appreciate the answer.

etheme

Hello beanfan78,

Did you read manual carefully? You have to use “embeded” video link version.

If above doesn’t help you. Please submit ticket. Our developer will check it.

Best regards, support team

Default-user

Will check it. I am going to embed them in the description instead though. I feel the video gets lost with the pictures and it’s a great chance for us to bring the customer in for that purchase they might be on the fence with. Thank you for the reply!

etheme

Welcome.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United Kingdom

Hi, quick question having been working on the theme with my site, changing colors etc if I upgrade (and I’m not fully sure how to do that) will I have to reorganize everything

etheme

Hello bronking,

Upgrade procedure is uploading new files to your server. If you don’t change theme files all your settings will leave unchanged (as they stored at DB).

If you apply custom changes to theme files you should reapply it after theme upgrade.

Best regards, support team

Default-user

thanks for info, one other question (sorry) what size piccys do you upload for products I know it says 235×250 but when i do it that size it looks too small in some boxes so is it me or is there an optimum size for uploading product piccys

etheme

Hello bronking,

774×735 original image size on our demo.

Best regards, support team

Default-user

thanks mate and for being quick, that explains alot, wish Ide have asked before

etheme

Welcome :)

Default-user
http://buyshop.ethemeuk.com/prestashop/demo-dark/index.php?id_product=21&controller=product&id_lang=1&cid=6# (sorry mate last one I promise,well for a bit anyway) the product custom block at the side…is all the info (ie discounts,join our club etc etc written in the HTML block
etheme

Hello bronking,

Yes. It’s custom HTML block, you can replace it with “Related products”. Refer to “Configure Theme > Product custom data” section in theme documentation for more details.

Best regards, support team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there Bought this theme, nice, Got some problem tring to install.

I d understand i’ts possibly not theme related but just in case I’m asking you.

I’m tring to change skin / theme to a shop previusly themed , which cannot be upgraded because the actual theme ( bought here on themeforest) is not updated. I do follow all the given instructions but whe I go to activate the theme it’a s mess huge, big, enormous this may be due to previous theme block/modules, but at this stage of despair I cannot say whose module have to be kept and whose not.

may you just give some advice?

thanks

etheme

Hello godofspeed,

Please submit ticket to http://etheme.ticksy.com/

Best regards, support team

Default-user

thanks

etheme

Welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Romania
zedu Purchased

Hello, I bought this template http://themeforest.net/item/buyshop-responsive-retina-ready-prestashop-theme/5426878?WT.ac=category_thumb&WT.seg_1=category_thumb&WT.z_author=etheme

I installed prestashop 1.5.6 version, i have followed the given instructions. I accessed the module, then the import/export a theme module and i pressed configure. Then when i pressed import from your computer and i choose the archive Buyshop-PrestaShopTheme-eTheme-v1.3.0.zip and pressed next. I have waited and nothing happened, even if information about the theme should have appeared. Even the button next and the module configuration didn´t work either. What is the problem? What do i have to do to instal the theme for this import/export a theme modul? I need to say that i tried even other versions och prestashop like the 1.5.4 and 1.5.5 version, but thoose didn´t work either. I don´t know what to do.

etheme

Hello zedu,

Please submit ticket at http://etheme.ticksy.com/

Best regards, support team

Default-user
zedu Purchased

thanks!

etheme

Welcome

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Bought this theme with brand new account set in my Client name.

Got 1st class assistance .

5 stars only are those available on Themeforest

If you look for Professionals look no Further, Ethemes is the team!

etheme

Thank you very much! :)

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