Discussion on BuyShop - Responsive Retina ready PrestaShop theme

216 comments found

mcten Purchased

Hi, can be added to the settings an option to use google fotns with latin,latin-ext subset? BR, Marcin

etheme

Hello mcten,

If you need help to change source files to add latin,latin-ext subset submit a ticket with your server details to http://etheme.ticksy.com/

Best regards, support team

Default-user
mcten Purchased

It’s not so important. I have opened ticket for a more important issue. Best Regards, Marcin

etheme

Welcome :)

hello, I’m planning to buy your theme, but i see difference in Prestashop and Magento! The quick view in Prestashop holds all the image thumbs, but not in Magento … Also the quantity for Prestashop is made with + and – , for Magento you have too type in the quantity. Are those things not possible with Magento ? Or is this just because it is a demo ? Or are you planning to change that ?

Kind regards, Peter

etheme

Hello Peter,

We don’t have a goal to crate 100% equal themes. For some details we relay on ecommerce software features. It’s possible to change Magento version, but you have to edit source files.

Best regards, support team

Hi, I am planning to buy your theme but i only have one confusion, can we change the color purple to any other color.

Regards, Zohair

etheme

Hello ZohairAli,

Yes. You can change it via theme admin panel.

Please check this theme with other options in admin panel http://buyshop.ethemeuk.com/prestashop/demo-dark/ http://buyshop.ethemeuk.com/prestashop/demo-vsecret/

Best regards, support team

Thanks for the immediate response, i saw these demo’s, but can with the same white background can the color of the theme be green or blue?

etheme

Hello ZohairAli,

Yes, sure.

Best regards, support team

Default-user

thanks, will buy soon

etheme

Thank you!!!

Any idea why my products STOPPED displaying??? Just our of nowhere…

etheme

Hello, virtual1.

Please, submit ticket – http://etheme.ticksy.com/ Our developer will check your issue.

Best regards, support team

Default-user

Yep thanx. Already done.

etheme

thank you. You are welcome!

Hey guys… I’ve recently bought this theme and as you can probably imagine, it works and looks outstanding. But even more important is the customer service they offer – prompt and professional. It took me a while to set it up for my needs, but the guys helped me a lot. Buy with confidence – You won’t regret it

etheme

costelumbu, thank you very much! L) Did you rate our theme?

Best regards, support team

I really would like to buy this theme but I find the checkout procedure too lengthy. Is there an option for a simple one page checkout or any plans in the future for one?

Thanks, Tim

etheme

Hello, Tim.

We are using default prestashop functionality for the checkout page. You can use our theme + try to find necessary plugin/module for the checkout page here – http://addons.prestashop.com/en/2-modules-prestashop

Best regards, support team

Hi there.

I Bought thios theme and I am absolutely delight about theme and support.

I am here to ask etheme if they know any way round to be compliant to UE laws regarding cookies, we’ve tried out a mod (free I guess) but it wasn’t suitable for mobile devices so actually we need to implement something to “warn” prospects and visitors we are using…cookyes

:Thanks in advance

etheme

Hello, godofspeed.

Thank you very much! Can you rate our theme?

Referring you question, to my mind it isn’t related to our theme. It is more related to basic prestashop software. Our theme is using default prestashop functionality and you are asking about extra features for the cart. I think it would be better to forward your request/question to prestashop official developers – http://prestashop.com/ Did you test default prestashop software? Does it suit you?

Best regards, support team

This theme will break existing installations of Prestashop, it’s only designed for fresh installations of Prestashop. They even had the cheek to ask for money to fix the issues that their theme created. They should state that the theme WILL NOT install smoothly on existing installation, I feel mislead. :mad::mad::mad:

etheme

Hello, jerryrouy.

I’m realy sory for the inconvinience. But i must say that our theme is fully compatible only with default prestashop software. This theme may not be compatible with some third-party extensions that are installed on your website. It’s impossible for theme authors to make the theme compatible by default with all existing extensions because there are thousands of available prestashop extensions.

Our theme created using best Prestashop practices: doesn’t change core files, separate design package, no hard-codes.

Hope for your understanding.

Best regards, support team

Default-user

Installation of PS is standard.

etheme

I was told by my developer that your problem is caused not by our theme. Your website http://www.discountrophies.co.uk/ has more than 1500 products in its database, and images regeneration was broken. But this is problem of your webhosting (not our theme). You wrote in your notes:

**Please note that I am currently in discussion with the Hosting company because the Thumbnail regeneration process times out and leads to a 404 page.

Did you contact your webhosting provider?

Best regards, support team

Hello i puchased your theme, i have prestashop 1.5.2.0 but i can not install it.

when i acced to the module import/export a theme, i import “buyshop-prestashoptheme-eTheme-v1.5.0” from folder “theme source” i clic next, nothing appears

plesae help me

etheme

Hello abderrezak,

What is your ticket id?

Best regards, support team

Default-user

Hello etheme

my ticket id : Ticket #149486

Best regards

etheme

Hello abderrezak,

I set high priority for your ticket. Our developer will reply asap.

Best regards, support team

Dear etheme,

Can we use this template source code in codeigniter? If yes then how can we migrate the same into codeigniter ??

Please guide me.

Best regards, Niheel

etheme

Hello, niheelthakkar89.

It would be better to submit ticket with this question to our developer – http://etheme.ticksy.com/ He will answer you and give necessary instructions.

Best regards, support team

Default-user

Dear etheme,

I have created a Ticket as mentioned bu you. Please let me know what is the response time and how I will be notified.

Best Regards, Niheel

etheme

Hello, Niheel

Our support is available 10.00 – 20.00 GMT + 2 (Monday – Friday). We usually get back to you within 24 hours (except holiday seasons which might take longer).

You will get email notice.

Best regards, support team

hi, sorry to be a nuisance i’ve put a ticket in about updating

137580

thanks for any help

etheme

Hello bronking,

I set high priority for your ticket. Our developer will reply asap.

Best regards, support team

Default-user

many thanks, nick has contacted me. i’ve sent reply

etheme

Welcome

hello congratulations for your work I wanted to know if I can adapt for auto parts? many thanks

etheme

Hello maxracing,

Yes. I don’t see any stoppers / blockers to use our theme for auto parts store.

Best regards, support team

Hi,

I’m interesting of your work. I want to ask several questions before order. 1. As you konw ps1.6 is different with ps1.5. Will this theme be compatibility with PS1.6 easily? 2. The speed problem. I bought a theme from another company in themeforest, but its theme is really slow… Your theme also includes lots of JS and new modules, will this make the site run slow?

etheme

Hello myhip,

1) Our theme is compatible with PrestaShop 1.5.6.1 / 1.5.6.2. 2) You can check website speed on our demo http://buyshop.ethemeuk.com/prestashop/demo-light/index.php. If speed is very important, you can disable some visual features it in admin panel.

Best regards, support team

myhip

Thanks for your reply. I saw you have 2 kinds of theme buyshop, one is magento and the other is prestashop. Which one do you think is better? Which is faster ?

etheme

Hello myhip,

Theme has same number of features / scripts and has same performance. I recommend you to compare eCommerce software. Magento is more powerful, has more features and it’s slower than PrestaShop.

Best regards, support team

hi There, my designer has bought this theme. I’m verry happy with it but have some quistions. Because my designer bought the the theme for me i don’t have the key for the theme, so i can not open a ticket. Where can i find the key so i can open a ticket for my questions??

etheme

Hi hetschoenmakertje,

Ask your designer to send you theme purchase code.

Best regards, support team

Default-user

Can i not find it in one off the files from the teme than??

etheme

Hello hetschoenmakertje,

Nope. It’s in themeforest account. In download section. http://demo.ethemeuk.com/buyshop/magento-presentation/2.png

Best regards, support team

Hi! I see demo but Cart Slide not work with resolution 1024×768 like demo

Default-user

Thanks for reply :)

Default-user

How to enable it in demo?

etheme

Hello nguyengiang4n,

It needs custom work (edit css file).

Best regards, support team

hello, I want to buy your theme I need for the main menu to have different colors by categories mouseover Example: mouseover category “women” in blue, mouseover category “men” in red etc … Is this possible? Thank you for your reply Best regards

etheme

Hello Grandloup,

Your links doesn’t work. I don’t see this issue on Opera desktop - http://demo.ethemeuk.com/buyshop/prestashop/opera.png

I can’t reproduce your issue on my PC / mobile. I ask my friends to test it. Same result, he can’t reproduce this issue on his PC / mobile.

As solution I recommend to check your antivirus / firewall solution. Ask your ISP why you can see correctly http://fontawesome.io/icons/

Best regards, support team

Default-user
Thank you for the answer sorry for the links, you can see it now: http://photo-wine.com/m-commerce/capture.jpg http://photo-wine.com/m-commerce/capture-2.jpg It now works on the latest version of opera desktop, I just did an update opera browser! On my mobile device (2.3.3 Gingerbread) it does not always work despite updating all my browsers. I do tests on differents mobile devices with latest android versions , and I give you the result Best regards
etheme

Hello Grandloup,

OK.

Best regards, support team

Hi added response to ticket 137580

etheme

Hello bronking,

Thank you for your feedback. Please rate our theme.

Best regards, support team

Default-user

I think I did before, if I could give it 10 stars I would

etheme

Thank you!

hello not be able to load this thema (installed others in the past) you have something to suggest? may be a problem of my hosting? avere prestashop 1.5.6.2 many thanks

Default-user

Many Thanks you reply excuse me, where is the number of the ticket? thanks

Default-user

....sorry, found !

etheme

Welcome

Hi,

I submitted a ticket #152014, which is about installation of the theme.

when I attached the theme source zip file, it didn’t response anything to me.

Please help.

Thanks.

etheme

Hello alanlee9898,

Replied in ticket.

Best regards, support team

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