49 comments found

I don’t think it’s fair that I had to spend an inordinate amount of time trying to show you how your theme is broken. The same formatting errors displayed on Windows 7 & 8 using Firefox, Chrome & IE 10. I have screenshots of all the errors. I had testers from Washington, Minnesota and California with all different setups showing the same errors. I had to eat the fee to replace your theme with one that functions correctly.

DesignerThemes

We love you too. :)

Hello there, how do i make the witter followers count show, I believe you had an issue with twitter feeds not updating. Can you give me an option to show my twitter followers on the homepage. http://usableinsight.com/

DesignerThemes

Hmm, sorry you’re having trouble. Please post your issue in our support forum with a link and our developer will look into it for you. http://support.designerthemes.com/

Hello DesignerThemes,

just bought the theme and was wondering if there was a sample XML file to load the current theme like the example on themeforest. Is there anything like that?

DesignerThemes

Sure thing. Post a request in our support forum and we’ll send you a link to download the file. Cheers!

http://support.designerthemes.com/

I’m interested in maybe using this theme for a Wordpress.com VIP site, but need to know if it is GPL compatible. Is it?

DesignerThemes

It is GPL indeed but I’m not sure you can use outside WP themes on wp.com. Check first. :)

I’m french developper and I’m interested in maybe using this theme for a esport web site, but i would like to have a psd file to test, is it possible ? Sorry for my bad english

DesignerThemes

Email me through our profile page and I’ll send you the psd files. http://themeforest.net/user/DesignerThemes

Hi, we’re using this theme on our website. The homepage shows recent blog posts in the slider, some of which have videos. When you click to play a video from the slider, the slider still slides meaning the video is unwatchable and the audio still plays in the background.

Is this supposed to happen? Can it be fixed at all?

DesignerThemes

You’d need to turn off the auto rotate option for the slider.

Default-user

we’d really like it to rotate automatically, is there no way to tell the rotation to freeze if a video is playing? Seeing as video is so heavily integrated in to the theme we’d hope this would be a feature…

DesignerThemes

Sorry. The slider script we are using doesn’t have that option. My suggestion would be to turn off the auto rotate or remove the video posts from the slider and instead feature them somewhere in the homepage content area.

Hi Designer Themes,

I tried your support email a few times, but haven’t heard from anyone.

We are having trouble getting the tags to wrap: http://sandiegoradio.com/radio-campaign-yields-customers-kudos-for-mission-federal-credit-union/

How do I fix that?

Thanks,

Windee

DesignerThemes

Hi Windee. I don’t see your tickets in our system. You might be using our old support forum here http://designerthemes.ticksy.com/

That forum has been archived and set to read-only. Any new tickets or comments will not be seen so please use the new support page at http://designerthemes.com/support/

Anyway, add this to your Custom CSS box in the theme options panel to make sure the tags wrap:

.entry-meta span, .entry-meta time {
    white-space: normal;
}
Default-user

Thank you! It worked great. My clients love this theme. Another note: It is also having an issue with putting a comma first then the tag, then about 3 spaces, then another comma immediately followed by the next tag. I removed the commas all together to solve it. Just a heads up – I tried contacting you again here: http://designerthemes.com/support/ I don’t think it went through again.

Hi Thanks for the theme :) How can I disable the post featured image hover zoom effect?

Thanks

DesignerThemes

Just add this to your Custom CSS box in the theme options panel:

.featured-image a:hover {
    -webkit-transform: none;
    -moz-transform: none;
    -ms-transform: none;
    -o-transform: none;
    transform: none;
}

Hi there,

I’ve just purchased this theme but whenever I try to install it on wordpress I keep getting the error

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

Any help would be appreciated!

edit: it is now working :-)

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