3 months without response, sad
It appears that this theme is not compatible with the latest version of WordPress … what was a working website, now that it is updated isn’t… as the whole admin area just hangs and doesn’t load … because of an incompatibility error with the theme …
No updates = my server was hacked. Support your product or take it off here.
I reported this theme to support about 2 weeks ago and have yet to hear a response. Not from the author but to the marketplace. Many people are complaining about lack of support and this theme is the reason my website was hacked due to lack of updates… BEWARE if you are running this theme on your website. If you are looking to purchase this theme, don’t. I am disappointed that they would allow this theme to stay on here. I am filing a new report today and would urge anyone else that has this theme to do the same.
Update: I did receive and email from Envato yesterday that I did not notice. I responded to them to let them know what was going on.
Boxed layout doesn’t work responsively and no reply to the support thread I commented on hadn’t received a reply in 3 weeks so I’m not expecting mine to be replied to. Refund!
Themeforest really should take this theme off the site. Can’t be bothered replying to support tickets, let alone fix the bugs which reflects poorly on themeforest also.
where is your support? ...seems we should not buy your themes in future…
hello I am gettting error Class ‘TGM_Bulk_Installer’ not found in /home/content/p3pnexwpnas10_data02/65/2793465/html/wp-content/themes/cacoon/inc/class-tgm-plugin-activation.php on line 1586
I’ve been tryng to allow comments on my cacoon theme blog. Unfortynately I am not able to do that.
Can you help me out please?
The C1-Slider does not work, and this is just one problem out of many. Could you please fix that? I am a bit concerned when reading through those comments….I hope for a reply!
Ive had an issue outstanding for quite a while in the support section- your customer support is nothing short of a disgrace.
Would you mind logging on at some point and providing a solution?
Any chance of getting some support… have raised a ticket
The above website has worked great for ages, however all of a sudden it has stopped loading the slider on the home page… and menu items aren’t showing… and some elements don’t appear to be loading properly.
Any ideas on how to fix this … so that everything loads and the website works.
Any chance of getting some support? have raised tickets, posted here… nothing
where income from google code Analitycs?
A lot of problems with this theme. Page builder sucks big time! Every time I save a certain page in the page builder, it doesn’t remember what was in all the “visual editor” elements, they just go blank. Do not buy this theme!
Today you relase the update v3.0.3. Any advice to update in the right way ?
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