325 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Just installed this theme. Thanks to the page builder, the home page was able to be built out with ease and within 30 minutes is looking pretty nice. There’s just one problem we’re running into – the color of the accordion-style tabs remain the default shade of blue. I’ve searched around the admin panel and am not able to find the area this can be changed. Am I missing something?

Met_Creative

Hello,

Thank you for valuable feedback, we will fix it asap. For temporary solution please use this Custom CSS code on Live Customizer.

/*For active accordion element*/
.met_accordion .accordion-toggle {
    background-color : #YOUR_HEX_CODE !important;
    color            : #YOUR_HEX_CODE !important;
}

/*For inactive accordion element*/
.met_accordion .collapsed.accordion-toggle {
background-color: #YOUR_HEX_CODE !important;
}

Sorry for this situation, thank you for purchase. Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
araleo Purchased

In his statement (http://metcreative.com/demo_viewer/index.php?theme=cacoonwp)

there is an option “RECENT WORKS”, adding on my page?

Met_Creative

Hello,

You can use “Portfolio Block” element on Page Builder.

Thank you for purchase. Kind Regards

  • Bought between 1 and 9 items
  • Czech Republic
  • Has been a member for 0-1 years

Hello, I have problem with the slider width (SLIDER C1 type), the navigation arrows shows up on the right side but even if I disable them, the slider fits not the site (its not enough wide to the right side). Is there any solution? Thanks for support!

http://i40.tinypic.com/13yfc7c.jpg

Default-user

Nevermind, problem solved, there must be some text to get the right size..

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How do I disable the themes responsive function for cell phones and pads? I submitted a ticket about this some time ago but have not received a response yet. I need the theme to display exactly the same on all devices, regardless of size. Thank you.

Met_Creative

Hi,

Your ticket has been answered.

Thanks.

Default-user

This issue has not yet been resolved. I deleted the code you gave me from header.php but the responsiveness is still active. This is a very urgent situation… please reply asap!

Met_Creative

You can also delete code blocks starting with @media in custom.css and dl-menu.css files.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

is possible to create a menu structure with 4 levels in your Cacoon Theme? We have tried it, but the last level is not shown. There is a limit?

Regards, David

Met_Creative

Hello,

Sorry max 3 level.

Regards

  • Bought between 1 and 9 items
  • Czech Republic
  • Has been a member for 0-1 years

Hello, I have the same problem with color like by the accordion element, but for the “Message Box” element. Can you please post custom CSS for changing the color in there? Default color is also set to light blue. Thanks!

Met_Creative

Hi,

Here are Custom CSS codes for colors:

.met_message_error{background-color: ERROR_BACKGROUND_COLOR;}
.met_message_error:after{background-color: ERROR_BACKGROUND_COLOR;}

.met_message_success{background-color: SUCCESS_BACKGROUND_COLOR;}
.met_message_success:after{background-color: SUCCESS_BACKGROUND_COLOR;}

.met_message_info{background-color: INFO_BACKGROUND_COLOR;}
.met_message_info:after{background-color: INFO_BACKGROUND_COLOR;}

.met_message_warning{background-color: WARNING_BACKGROUND_COLOR;}
.met_message_warning:after{background-color: WARNING_BACKGROUND_COLOR;}

.met_accordion .collapsed.accordion-toggle{background-color: INACTIVE_ACCORDION_BACKGROUND;}
.met_accordion .accordion-toggle{background-color: ACTIVE_ACCORDION_BACKGROUND;}
Default-user

Thanks!! One more little thing :) The little arrow (under the message box) stays the same color, can I change that one too? Ty

Met_Creative

Hi,

:after codes are for those arrows like .met_message_error:after.

Regards.

Default-user

Thanks for fast answer! I have exactly this code:

.met_message_info{background-color: #2D2556;} .met_message_info:after{background-color: #2D2556;}

But this it what it does: Image and video hosting by TinyPic

Met_Creative

Ups, wrong code. It should be border-right-color instead of background-color.

Default-user

Great, works :) One really last question, is there any option in div class=”met_contact_form”, to make the Text area higher or have the options within this field to expand it (like this: Image and video hosting by TinyPic)? Thanks! :)

Default-user

Because one line in contact form looks really nice, but writing in it is a bit uncomfortable

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

ola gostei e quero comprar, uma pergunta quanto ao mp3 eu posso colocar em outros lugares e mudar a musica conforme queira?

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi,

Does this theme support WPML plugin?

THanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi Team, Thanks for great theme. I have had issues with the responsive menu and would like to know best solution for following:

1. Reduce width at which the main menu swaps to responsive menu.

2. Disable Responsive function completely

Thanks so much for your support,

Chris

Met_Creative

Hi,

If we disable responsive function completely you can’t use responsive menu :) Please let me know what you want exactly.

Thanks.

Default-user

Hi Guys, I just need advice for Disabling function entirely. Thanks.

Met_Creative

Hi,

Please open css/custom.css file and delete code blocks starting with these:

@media all and (max-width: 1170px) {
@media all and (max-width: 1169px) {
@media all and (max-width: 767px) {
@media all and (max-width: 440px) {
And open header.php and delete this line:
<meta name="viewport" content="user-scalable=no, width=device-width, initial-scale=1.0, maximum-scale=1.0" />

This should disable responsiveness.

Regards.

Default-user

Great, Thanks guys

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I cant figure out how to put content in the footer. I want to put contact information in the footer section and maybe a subscribe to newsletter form. Contact info on the left and subscribe button on the right can you tell me how to do this please???

Default-user

I have places 2 support tickets on your website but I haven’t got a reply yet.

Met_Creative

Hello,

All tickets has been responded.

Regards

Default-user

One more ticket added please help me out..!!!

Met_Creative

Ticket responded. Kind Regards

  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

Can we upgrade to wordpress 3.7?

thanks

Default-user

Well, i upgraded for security and the slider on the homepage no longer works, the whole area has vanished…. help

Met_Creative

Hello,

We check with WordPress 3.7 and everythink looks fine.Please create a ticket with your website url, we will check.

Regards

Default-user

have done … and everything works fine except the slider

Met_Creative

Hi,

RE: Please create a ticket with your website url, we will check.

Kind Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
pixelpr Purchased

Is it possible to crop Featured Image more precisely ? I’ve tried to do it but it doesn’t look good: http://goo.gl/VMVbw8

Met_Creative

Hello,

Crop procedure is standart, crop your image from center if image size greater than 870×320. If you want precisely image size you need to resize your image first with 870×320 then upload.

Kind Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
aqiyl Purchased

On my laptop, the site snaps to responsive menu too soon. So, I have the same question as Chris who said: “I would like to know best solution for following:

1. Reduce width at which the main menu swaps to responsive menu.”

Met_Creative

Hi,

You can manipulate custom.css file to do this. Change @media values in custom.css with your best fit.

Regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Ysis Purchased

Hi there. I’m using the page builder twitter feed, my test twitter page has 3 tweets, but there is only one showing up in the feed on the page. How did you guys get yours to show 2? or even more. Great job on the template btw, but you need to add advanced formatting options to the accordian/tabs text section. Some of my clients like to do things themselves and don’t know html.

Met_Creative

Hello,

Please create a ticket with your website url, we will check your issue.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello. I have the same question as bradymainmix. Can you explain me how to disable the responsiveness of the website on ipad and iphone. It’s about www.gambakker.com. I have tried to remove the max and min width in the style css but nothing happend. This is a bit urgent so im looking forward for your response. Thanks!

Met_Creative

Hi,

Please open css/custom.css file and delete code blocks starting with these:

@media all and (max-width: 1170px) {
@media all and (max-width: 1169px) {
@media all and (max-width: 767px) {
@media all and (max-width: 440px) {
And open header.php and delete this line:
<meta name="viewport" content="user-scalable=no, width=device-width, initial-scale=1.0, maximum-scale=1.0" />

This should disable responsiveness.

Regards.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

What a nice theme! Just one quick question before I purchase.

Does the theme support unlimited sidebars? :)

Thanks!

Met_Creative

Hello,

Page Builder support to using Custom Sidebars on the theme, so you can create a custom sidebards with free plugin like: http://wordpress.org/plugins/sidebar-manager-light/ and you can use on Page Builder.

Kind Regards

Default-user

Thank you so much!

I just bought the theme and it looks very nice in the backend. One little question – how do I remove the “Leave a Reply” on the homepage?

Default-user

Thank you for the link. But I don’t have those options in my wordpress installation (3.7.1). If I want to remove it from the homepage completely from the page – in which file do I do it?

Met_Creative

Hello,

This option is same on WordPress 3.7.1, please make sure. Its completely remove comment form on your page.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

3rd level menu is not supported in responsive.

Met_Creative

Hello,

Thank you for report, we will fix with next update.

Thank you for purchase, Kind Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Please, urgent! Twitter account does not added! Error. May be with twitter api 1 or 1.1 how to resolve?

Met_Creative

Hello,

Sorry, we dont understand your problem. Please follow;

  • Go https://dev.twitter.com/apps and sign in with your twitter account.
  • Click on the “Create A New Application” button.
  • Fill out the required fields. The name and description can be anything, it does not have to be a certain name. You can leave the Callback URL field empty.
  • After creating the app, click Create My Access Token button to generate the necessary codes.
  • Then you will see all 4 items you need; consumer key, consumer secret, access token, access token secret.
Default-user

yes, this is done, but doesnt work

Default-user

I got the message: Bad authentification request…

Default-user

I use WP ENG 3.6.1

Met_Creative

Hello again,

Please create a ticket with your WordPress login information, we will check.

Default-user

Thanks, already resolved

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

How to change “Show Socials On Sidebar” with my list of “socials” I want in portfolio pages?

Met_Creative

Hello,

There is no option for changing or adding new socials on portfolio pages, you need to edit code.

Regards

Default-user

ok

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Love the theme, but having problems customizing it.

Cannot find short codes for UI elements you show as features? Where are they?

Default-user

How do I create the items on the UI Elements Page?

Default-user

Still do not have my answer yet, sent in screenshot and no response.

Met_Creative

Hello thudson89,

You can create all elements via Appearance -> Page Builder.

Regards

Default-user

I am going to say this one more time…please do not take this the wring way, but there are no elements in my UI Elements in Pagebuilder. I have gone there 100 times and there is nothing there that gives me anything that I can use to create a button or any of the features I see on the UI Elements page of the demo.

Is there anyone out there who can show me what they have in their UI Elements section of the page builder or what is supposed to be there?

Thanks

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