250 comments found

arjun787 Purchased

Hi,

I bought this template and integrated it with my site: http://apieceofparis.in/ On the homepage, the contact form is not sending emails to me? I need support to fix this issue? What could be the possible reasons for this problem and where to fix the issue?

Arjun

CRIK0VA

Hi,

First of all check if you added a valid email in General WordPress Settings. The form is using the email from general settings. If the emil is ok but the form doesn’t work, contact your hosting support. The host is blocking the mail function to work. Some hostings have that issue, doesn’t support mail options. You need to contact them and ask.

peargate Purchased

Hi, I just purchased this and am running it on Wordpress 4.0. I am unable to create a slider using the Appearance > Sliders Options settings page. It’s just not saving anything. Please advise!

CRIK0VA

Hi, Reinstall the theme, may be some files are corrupted. Then Press Add new Sldier and create a slider. Add images and save. Should work. Contact me if you have problems.

Hi,

I would like to find out the following pre-sales question.

Are you able to supply me with all the required dummy data for the demo of the template you have running? I am basically wanting to make my site look just like the demo, with some changes etc.

Regards Ryan

Default-user

Is it possible to remove the address section & change the telephone nr (description) in the contacts page? and how can I remove the team from the about us page, as I do not require a “team”

CRIK0VA

Hi, the demo content file comes with theme files. You can upload it and use demo data.

Hi,

Is it possible to remove the address section & change the telephone nr (description) in the contacts page?

CRIK0VA

Hi, this is possible.

Hi, quick question. Is there a way to make the slider responsive for mobile or the images?

Thanks.

CRIK0VA

Hi, the sldier is responsive. Simple it is used as background sldier, that’s why the hieght is static.

Hi, can you tell me what the exact size the picture behind the slider on the home page should be? That one doesn’t have the dimensions written in the background.

Thanks

CRIK0VA

Hi

the support center is moving to – http://alethemes.com/docs/forums/ Please, all your issues publish here. Only on Support Forum you will get responses. Thank you.

meliso Purchased

Hi, Thanks for this beautiful theme. Can you explain how you built your page MENUS in the demo site please ?

I don’t obtain the same look as yours…

In fact I would like to present the prices by your very good looking MENUS ITEM. I created my menus, with photos, prices and so on… But I am not able to expose them in a unique page. I selected APPARENCES/MENU/ADVANCED NAVIGATION/MENUS but i’m just having a archive page. Can you please help me. Thanks in advance.

Sophie

CRIK0VA

Hi, the support center is moving to – http://alethemes.com/docs/forums/ Please, all your issues publish here. Only on Support Forum you will get responses. Thank you.

Default-user
meliso Purchased

tks

CRIK0VA

Have a good day

How can I change the heigt of the gallery image? Now it ist just 410px. At costum css i already set the outline:

.gallery-open .gallery-slider .outlines { height: 150%; }

Thanks

CRIK0VA

Hi, the support center is moving to – http://alethemes.com/docs/forums/ Please, all your issues publish here. Only on Support Forum you will get responses. Thank you.

I wonder if it’s possible I click on a menu item, and slide the page to the section to which it belongs. Currently when you click the menu it goes to another page. Thank you.

CRIK0VA

Hi, the support center is moving to – http://alethemes.com/docs/forums/ Please, all your issues publish here. Only on Support Forum you will get responses. Thank you.

resoursa Purchased

Hi I have add a page with Home template, after disabling all blocks on page in “Display or Hide Boxes on Home”, they are still shown. And after adding shortcodes they are not displays on page.

CRIK0VA

Hi, the support center is moving to – http://alethemes.com/docs/forums/ Please, all your issues publish here. Only on Support Forum you will get responses. Thank you.

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