257 comments found

Hi,

I bought this template and integrated it with my site: http://apieceofparis.in/ On the homepage, the contact form is not sending emails to me? I need support to fix this issue? What could be the possible reasons for this problem and where to fix the issue?

Arjun

CRIK0VA

Hi,

First of all check if you added a valid email in General WordPress Settings. The form is using the email from general settings. If the emil is ok but the form doesn’t work, contact your hosting support. The host is blocking the mail function to work. Some hostings have that issue, doesn’t support mail options. You need to contact them and ask.

Hi, I just purchased this and am running it on Wordpress 4.0. I am unable to create a slider using the Appearance > Sliders Options settings page. It’s just not saving anything. Please advise!

CRIK0VA

Hi, Reinstall the theme, may be some files are corrupted. Then Press Add new Sldier and create a slider. Add images and save. Should work. Contact me if you have problems.

Hi,

I would like to find out the following pre-sales question.

Are you able to supply me with all the required dummy data for the demo of the template you have running? I am basically wanting to make my site look just like the demo, with some changes etc.

Regards Ryan

Default-user

Is it possible to remove the address section & change the telephone nr (description) in the contacts page? and how can I remove the team from the about us page, as I do not require a “team”

CRIK0VA

Hi, the demo content file comes with theme files. You can upload it and use demo data.

Hi,

Is it possible to remove the address section & change the telephone nr (description) in the contacts page?

CRIK0VA

Hi, this is possible.

Hi, quick question. Is there a way to make the slider responsive for mobile or the images?

Thanks.

CRIK0VA

Hi, the sldier is responsive. Simple it is used as background sldier, that’s why the hieght is static.

Hi, can you tell me what the exact size the picture behind the slider on the home page should be? That one doesn’t have the dimensions written in the background.

Thanks

CRIK0VA

Hi

the support center is moving to – http://alethemes.com/docs/forums/ Please, all your issues publish here. Only on Support Forum you will get responses. Thank you.

meliso Purchased

Hi, Thanks for this beautiful theme. Can you explain how you built your page MENUS in the demo site please ?

I don’t obtain the same look as yours…

In fact I would like to present the prices by your very good looking MENUS ITEM. I created my menus, with photos, prices and so on… But I am not able to expose them in a unique page. I selected APPARENCES/MENU/ADVANCED NAVIGATION/MENUS but i’m just having a archive page. Can you please help me. Thanks in advance.

Sophie

CRIK0VA

Hi, the support center is moving to – http://alethemes.com/docs/forums/ Please, all your issues publish here. Only on Support Forum you will get responses. Thank you.

Default-user
meliso Purchased

tks

CRIK0VA

Have a good day

How can I change the heigt of the gallery image? Now it ist just 410px. At costum css i already set the outline:

.gallery-open .gallery-slider .outlines { height: 150%; }

Thanks

CRIK0VA

Hi, the support center is moving to – http://alethemes.com/docs/forums/ Please, all your issues publish here. Only on Support Forum you will get responses. Thank you.

I wonder if it’s possible I click on a menu item, and slide the page to the section to which it belongs. Currently when you click the menu it goes to another page. Thank you.

CRIK0VA

Hi, the support center is moving to – http://alethemes.com/docs/forums/ Please, all your issues publish here. Only on Support Forum you will get responses. Thank you.

Hi I have add a page with Home template, after disabling all blocks on page in “Display or Hide Boxes on Home”, they are still shown. And after adding shortcodes they are not displays on page.

Default-user

You are not answer to me on your support forum! Please do it here! Or find my question on forum!

CRIK0VA

Hi, the support center is moving to – http://alethemes.com/docs/forums/ Please, all your issues publish here. Only on Support Forum you will get responses. Thank you.

Default-user

This is http://alethemes.com/docs/forums/topic/home-boxes-hide/ my issue! On your forum! But no answer!!!

Hi, in your demo, the shop cart / checkout page is not responsive, is it fixable? how? Thanks

CRIK0VA

Hi, the support center is moving to – http://alethemes.com/docs/forums/ Please, all your issues publish here. Only on Support Forum you will get responses. Thank you.

Many of the support questions on your forum have gone unanswered so i am posting here and there.

How/where do i edit the slider? I want to adjust speed and styling.

CRIK0VA

Hi, the support center is moving to – http://alethemes.com/docs/forums/ Please, all your issues publish here. Only on Support Forum you will get responses. Thank you.

Hi I am about to purchase your template and wanted to know if there is a plug in that I can add to the site that will give shipping options and cost.

CRIK0VA

Hi, the theme is woocommerce plugin ready. You can use it as a shop with all options (shipping and etc.. )

Hi there, i’ve bought cafeteria for one of our clients. I have problems with the contact box form. I’ve inserted my email in the admin panel, I’ve tried the contact form but I’ve not received any email. Could you please help me? Thanks

CRIK0VA

Hi, the support center is moving to – http://alethemes.com/docs/forums/ Please, all your issues publish here. Only on Support Forum you will get responses. Thank you.

coolcatt Purchased

When creating a gallery the images do not display in full. They are sized down to fit in your slider and the portrait photos (vertical) are over sized and scale down the page making it impossible to see the entire photo without scrolling down.

I’m sure I could resize all the hundreds of photos and make them fit in a box that fits your slider but I still won’t be able to see the full image. I’m guessing that your slider isn’t “auto size” friendly since all of your examples fit in your slider BUT you still cannot see the entire image. I’ve tried creating an image gallery within the page content as well as adding them to the gallery section below the page content and I get the same results.

Do you have a recommended gallery plugin that works with this template since your’s isn’t so friendly with all size and quality image files???

Thanks,

Coolcatt

CRIK0VA

Hi, the support center is moving to – http://alethemes.com/docs/forums/ Please, all your issues publish here. Only on Support Forum you will get responses. Thank you.

vondahoam Purchased

There are no Photosho Files included! Is there a possibility to get the files? Thanks

CRIK0VA

Hi, the support center is moving to – http://alethemes.com/docs/forums/ Please, all your issues publish here. Only on Support Forum you will get responses. Thank you.

vondahoam Purchased

There are no Photosho Files included! Is there a possibility to get the files? Thanks

CRIK0VA

Hi, the support center is moving to – http://alethemes.com/docs/forums/ Please, all your issues publish here. Only on Support Forum you will get responses. Thank you.

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