179 comments found

I am having a hard time with the 4 col footer. If I leave it default there’s about 20% dead space on the right side on the last col. I tried to custom code it and now I am getting the 4th col underneath the other three. How do I get the 4 columns to be 100% across the site say 25% width for each column?

Here is the site I am working on Best of Nature: http://bestofnature.co

Planetshine
One way to do something like this would be to force the widgets to be exaclty 25% no matter what. This is not something that would for in every case, but your widgets seem to more or less equally sized, so you can give it a try. Try pasting something like this in the custom CSS box in theme settings:
.main-footer .footer-widget {
width: 25%;
box-sizing: border-box;
padding: 0 45px 0 5px;
margin: 0;
}

So when updating the theme there is no reason to use child theme?

Planetshine

Hey, the child themes are there exactly for the reason of simplifying updates – you update all the main theme files and your modifications remain in child theme folder. I hope I understood your question correctly.

Default-user

So this theme comes with a child theme?

Planetshine

It comes with a sample for child theme that you can edit right away. Just copy it next to the theme folder and activate it in wp-admin.

boardnz Purchased

Hi there, we’re selling bicycles and using this theme, but having an issue with thumbnail images ratio not being wide enough so the side of the product shots are being cropped. What CSS do we need to change?

Thanks

Planetshine

Hey, in wordpress it’s possible to manually adjust the crop for images. Open the product and click on the featured image on the right side. Then click on the “edit image” link. There you will have the option to adjust what get’s cropped. All of the images are cropped in the backend which means, that this can’t be changed with CSS.

Hello, what is the best size for the slider be full length on the Homepage like the demo? Also how do you get the moving text?

Thanks

Default-user

Sorry one more thing. I do not want a footer. How can I make that one smaller?

Default-user

Nevermind about the footer

cv2k10 Purchased

I know Callisto has included Revolution Slider. From http://blog.sucuri.net/2014/09/slider-revolution-plugin-critical-vulnerability-being-exploited.html, I know that Revolution Slider has a serious problem which allow hackers to hijack the whole website. Has Revolution Slider solved this serious issue, if yes, has Callisto theme included the latest Revolution Slider?

Default-user
cv2k10 Purchased

WooCommerce, System Status shows a warning on WP Memory Linit, Should I set it to 64MB or other value? how to set it?

Planetshine

Hey, the more the better, but I have not seen cases when 64MB was not enough for something. You should find this helpful: http://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/

Planetshine

Oh, yeah. We don’t have a support forum. We handle support via e-mail or comments here. E-mail address is support@planetshine.net

cv2k10 Purchased

I made a Evolution slider in auto responsive mode, it display working fine on mobile view, it just fit the mobile width in full view. but it display the slide in full width for big monitor display, even though I have set the setting to force full width to off. How can I set the width of slide to max grid width 960px?

My current slider setting: Source Type: Gallery Slider Layout: Auto Responsive Unlimited Height: On Force Full Width: Off Min. Height: 0 Layers Grid Size: Grid Width: 960 Grid Height: 434

Please guide, thank you.

Planetshine

Hey, if I’m not mistaken then setting to to auto responsive will always will all of the available space. You can get around this by setting custom layout settings or, using the slider a bit differently. Go to theme settings and disable homepage slider. Then open the homepage with wp-admin page editor and add the slider to homepage using visual composer. This should force the slider to be as wide as the content at all times.

whitef13 Purchased

Hello,

I have a question similar to the one from idesign123 about 3 months ago: How to have a static width (470) but variable height on my product images? I have a bookstore and not all the books are the same proportions, so I need to know how to change the settings so customers can see the whole image… it will not be a perfect square. This goes for the single product images and the thumbnails, too. I tried changing the line on settings.php to ‘product_single’ => array( 470, auto, true), but that did not work.

Thanks so much for your assistance!

Planetshine
Hey, It’s possible to make the images have variable height, but it’s not very easy. First you need to set the image settings to: ‘product_single’ => array( 470, 0, false ). Then you have to paste this in the custom css box in theme settings:
.main-item-wrapper .main-image .image-wrapper-3 .image img { position: relative; }
.main-item-wrapper .main-image .image-wrapper-3 .image, #_single-product-slider, .main-item-wrapper .main-image .image-wrapper-3 { height: auto; }
All this is super rough and not tested carefully. It will probably break image zoom & slider, but it should at least get you on the right track.
Default-user
whitef13 Purchased

Hi! Thank you so much for your reply. I tried that fix but the product image is still not a variable height. What else can I try?

It did break the image zoom and slider but that’s okay – I’m not using those features anyway. :)

(p.s. The site is supposed to go live in 3 days… would love to have this fixed in time!)

Planetshine

Did you try regenerating the thumbnails after changing the settings.php file? If you give me a link to your site I can take a look at what might be the problem.

Does anyone know how to manage the header in this theme? I really need a help to change it from a tall, taking at least 1/3 of the screen header to a much narrower regular header style, just like the Demo shows. Basic things like management of the header, are unfortunately missing from the panel of this theme. If you had this issue please share how did you fix that since I didn’t get any answer from the author.

Planetshine

Hey, check your e-mail ;)

Default-user

Thanks! adding this to custom css fixed the problem. I changed 15px to 3px to make it even more slim.

.main-header { padding: 15px 0 0 0; } .main-menu { margin: 0; }

I’m planning to use only basic shop functions, don’t want any logins for customers, registering. How can I get rid of Logout and My account from the top bar and just leave Checkout and Cart link ?

Planetshine

You need to go a bit deeper. This is the wrong file – callisto/header.php. You need to edit callisto/theme/templates/header.php

Default-user

do you mean I have to edit file from zip and uploaded through ftp??? this is the only header.php I see in the wordpress panel callisto/theme/templates/

Planetshine

You either have to edit it via FTP software directly or download, edit, upload again.

Where can I change number of ‘related products’. There is only two displaying at this time and there is a room for at least one more to balance page layout.

Planetshine

In this case you need to update the theme, not the plugins. To update the theme go appearance > themes and activate any other theme (for example one of the wordpress default themes). Then delete callisto and upload the updated version I sent you. All your settings, data etc. will remain intact.

Default-user

Thanks!

Default-user

it worked! thanks a lot!

8sa Purchased

Good day!

Since I updated to Callisto and woo commerce latest version I have a problem during checkout when I come to step 2 of 3 to choose payment method. When I click on a payment method in the list, the hole list of alternatives dissapear! I have tried to turn all other plugins off, but the problems still remains. Please help, Im afraid Im losing many customers! =(

Planetshine

Hey, can you give me a link to where this is happening on your site? If you want to do this privately you can write me to support@planetshine.net

bspiljar Purchased

I bought your theme Callisto WooCommerce – Premium Responsive Theme, I want to put products in the middle of the window in woocommerc but I do not know how? Could you please help. Thank you

Planetshine

Hey, check your e-mail ;)

Hi, I’ve purchased this theme and have started to make some css edits to the child theme but i cannot work out how to change the font size of the site title in the header. Any help would be much appreciated!

Planetshine
Hey, you can try using this (edit the size to your liking first) CSS code. Either paste in your child theme stylesheet or in custom CSS box in theme settings:
.main-header .logo-blank span { font-size: 77px; }

1. I’m confused because one of the categories that I created doesn’t appear in the search tab where the list of products/categories is displayed. It doesn’t matter what I do or refresh is not showing up. Is there some limited number of categories or something? 2. images displayed in the categories or products are breaking after some number (depend on page) and jump to the next page even there is still room for 2 or 3 more to be displayed on that page. I have the latest theme update so I wonder why is this happening.

Default-user

I have a deadline for launching the site so your help is appreciated.

Planetshine

When did this new category issue start to occur? Did you make the change I e-mailed you?

Default-user

the change helped, you are right it’s tricky and you have to be careful with levels of categories. Thanks!

Another issue that I encounter is with a level of subcategories in a menu. I can display only 1!

Planetshine

The theme supports menus with 2 levels of drop downs. Did you set the items correctly in the menu manager in wp-admin?

Default-user

OK, what if someone needs more than 2 levels?

Planetshine

Check your e-mail ;)

pezze Purchased

Hi! I have a little issue with shipping methods that have ZIP restrictions. I set Local Shipping to be available only in my city (say ZIP123), but the filter consider only the billing address. So if I set a billing address with ZIP456 and a shipping address with ZIP123, the Local Shipping method doesn’t show up.

I tested with the base theme (twentyfourteen) and it works as I expect, so I think is a theme issue. Can you help me to fix that?

Default-user
pezze Purchased

Hi again! I found the problem: the checkbox in form-billing.php that can be used to select a shipping address different from the billing address, should be in a container with id=”ship-to-different-address” instead of id=”shiptobilling”. There are a couple of occurencies to fix also in theme.js. Hope this could be helpful.

Planetshine

Thanks buddy, we’ll look into this! ;)

bspiljar Purchased

The theme is a top quality support is excellent … I recommend buying this because you will be satisfied

Planetshine

Thanks! :)

I ‘ve got msg from my server about serious Revolution Slider issue and they will disable plugin if I don’t update soon to ver. 4.6.5. Please send me info where is update for slider available.

Planetshine

Hey, the current version that you can download from TF has Revslider version 4.6.5 ;)

sarahvllx Purchased

Do you know how go disable the “Sort By” function on the Shop page?

Planetshine
Hey, the easiest way to achieve this would be to paste this in the custom CSS box in theme settings:
.woocommerce-ordering { display: none; }
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