119 comments found

  • Ecuador
  • Has been a member for 0-1 years
  • Bought between 1 and 9 items

Hi guys,

How can i change the text color of the top checkout menu ? Thanks

Planetshine
Hey, sorry, we’ll make this into a feature in the next update. For now, paste this in custom CSS box in theme setting page on wp-admin.
.main-dock ul.right li a { color: #SOME_COLOR_CODE; }
.main-dock ul.right li b { color: #SOME_OTHER_COLOR_CODE; }
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
joerare Purchased

Randomly my homepage footer disappeared. I have restored files, used a former back up, no matter what I do, my homepage footer is gone. I have no idea why, a customer mentioned it to me.

http://vibrantlifehcg.com
Planetshine

Hey, check e-mail.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

i want sample data of Revolution Slider

Planetshine

Hey, e-mail me to support@planetshine.net and I’ll send it over ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi There,

I’m having problems with “products” I first had an issue adding the size and then someone assist me with it. Size was added by going into variables. But now I cant add a price when choosing a variable under product data.

Is there someone that can help with this?

Planetshine

Hey, here is documentation for adding products with variants in WooCommerce. Let me know if you have any other questions ;) http://docs.woothemes.com/document/product-variations/

Default-user

Thank you so much! This helps a lot!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
tru915 Purchased

Hi,

I used a WooCommerce shortcode to make two pages that list items from specific categories, but there a couple of problems.

Here’s the shortcode: [product_category category=”olive-oil” per_page=”12” columns=”4” order=”asc”]

Here are the problems: 1) Only the first three columns are populated with products, and the fourth is blank. On a page with four products, it looks like this (x = product,—= blank): X X X— X

2) On a page with seven products, again, only the first three columns have products, and the fourth is blank. The seventh product is the only one in its row, but it’s actually in the second column. It looks like this: X X X— X X X— - X -

Is there a way to override this and populate all four columns like on the main shop page? I’m not using sidebars.

Thanks.

Default-user
tru915 Purchased

Let’s try this again:
X X X—
X

And:
X X X—
X X X—
- X -

Planetshine

Hey, you can achieve this by using features built directly for the theme. There is a visual composer element called “product catalog”, that allows you to select product by category, tag etc. Just like it’s done for the homepage.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
jclbrs Purchased

Is there a way to control sidebars (whether on right or left of screen), and to control different page or posts on these sidebars?

Default-user
jclbrs Purchased

This is odd. The sidebar was not visible at first. Then I changed to a different theme, and back to Callisto. After doing that, the sidebar appeared.

Planetshine

Hey, the sidebar is always to the right. You can change it’s appearance for product catalog page in theme settings.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have received a fatal error while installing the mandatory plugins: Class ‘TGM_Bulk_Installer’ not found in tgmPluginActivation.class.php on line 1580.

Could you please look into this issue and sort asap.

Planetshine

I looking into fixing this, but for now you can try to install the plugins one by one, instead of checking them all in. That should allow you to proceed with this.

Default-user

okay. That’s how I am building it.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I just want to say that this theme gave me the least trouble compared to so many others I’ve worked with. Really nice, clean and adaptable design. I’ll definitely recommend this theme to other clients. Good job!

Default-user

...from the web developer, anne@annehutchinswebdesign.com :-)

Planetshine

Thanks a lot! I really appreciate this :)

Default-user

And of course, I gave you 5 stars :-)

Planetshine

Thanks ;)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

We tried several times to download this file after payed $57. But when we clicked on the “Download”, it always failed to download. Until now, the file was downloaded 7 times(Max download is 20 times), none of them was succeed.

Hope you can help us to deal with this issue as soon as possible.

Thank you.

We are looking forward to your feedback.

Planetshine

Hey. This is something you should contact Themeforest support with. We have no control over the the functionality of the marketplace. I can only suggest to try it from a different computer/browser. Perhaps that helps.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I want to show the product categories (not just the featured products) on the homepage. I used the recommended WooCommerce shortcode:

[product_categories number=”9” columns=”4” parent=”0”]

But the categories are displaying only three columns and one of the category thumbnails is out of alignment: http://lightningrod.com/dev/.

I also tried adding this array:

array( ‘number’ => ‘null’, ‘orderby’ => ‘name’, ‘order’ => ‘ASC’, ‘columns’ => ‘4’, ‘hide_empty’ => ‘1’, ‘parent’ => ’’, ‘ids’ => ’’ )

But it wouldn’t work using the text or the raw HTML widgets.

Hoping there’s an easy fix that works.

Default-user

Also—please email me at anne@annehutchinswebdesign.com. Thanks!

Default-user

Never mind—I found a workaround.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there,

I cant figure out what why i have so much blank dead space in my page There’s a huge gap from the first row with 3 images to the featured products. Then a huge gap from the bottom of blogs and testimonials to the bottom of the page. Obviously id like everything to be underneath the next

fuelfoods.info

Warm regards,

Phil

Planetshine

Hey. This might be a result of a typo we made in the documentations. You have to set the mobile screen width to 767px instead of “Elements bottom margin”. Sorry about that. We will fix this in our docs immediately.

Default-user

Hey there, i did the change but there is still that huge gap underneath the 3 pics to the featured products and again after the testimonials to the bottom

Planetshine

Look ok to me. Did you manage to fix this or am I misunderstanding you?

Default-user

hey im sorry about that, it looks great on my imac but those giant gaps are there when i use a laptop? what could that be?

Default-user

alright everything is great now !!! thanks you guys are awesome

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Is there any feature for new registration for account? If so, please let me know the integration process.

Planetshine

There is an option in Woocommerce > Settings > account for that. See “enable registration”. The register link will appear when opening my-account from header menu.

Default-user

Okay.. noticed. thanks anyway

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Pleaaaaase I need a lot of Help.

1 – In my website Quickshop lightbox do not open, when I click in it opens the product page.

2 – At the product page when I click on the product image, It not open in a Lightbox.

3 – The Quantity SELECT is not formated with the visual like the demo at the seller page.

A lot of functionalities of my store does not look like with the demo.

Please I need a lot your help!!!!

LINK OF WEBSITE

Planetshine

Hey, check your e-mail ;)

Default-user

Many many thanks, I’m verifing with the hosting.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have added variation for the products based on weight against the price. Now my product thumbnail shows multiple price value. Is there any possibility to show a default price? please let me know asap.

Planetshine

Do you mean the catalog item list price? If the product has more than one price, then it’s show the range. It can modified to also show “from $x”.

Default-user

I have sent an email regarding this query to you. Please do reply ASAP.

Planetshine

Hey, check your e-mail ;)

Default-user

okay.. thanks.. That’s working

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Judlo Purchased

Hi I sent you an email a few days ago I don’t know if you saw it but could you help me with the theme I love the setup you have on the demo ad would love to have a copy of the slider information. It would be great if you could help me. Thanks

Planetshine

Hey, check your e-mail ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
philperez Purchased

Hi there,

I don’t see the texture options on the visual editor background section. Only color change options

Cheers

Default-user
philperez Purchased

Also what is the code for the demo ? it looks charcoal ? and the texture option would be a great

Planetshine

Hey, The background images used in demo can be found in the folder “backgrounds” that was inside the theme folder that you downloaded from themeforest. You can upload these images in theme settings. Here you can find the color settings: http://planetshine.net/docs/callisto-woo/#color_settings

Default-user
philperez Purchased

Gotcha thanks, i was under the impression there was a texture option like in the demo?

Planetshine

The demo is just a quick way to show you what’s possible. The real options give you much more control over what’s possible to achieve. The same background option allows you to upload any of the bundled textures, or something completely new.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
jennymess Purchased

Hi, how do you change the color of the top bar where Logout, My account and Checkout is. Right now it is grey.

Thanks

Planetshine

Hey. The top bar is an image. You can replace the current image in assets/images/main-dock-bg-light-1.png, and this will cause the top bar to appear different.

Default-user
jennymess Purchased

Thanks, also one more thing..When quick shop is pressed I cannot see the whole description or anything under that. Can we add scroll bars to that, or can I just take the quick shop link off..

http://9swilddesign.com/qsl/shop/

Thanks

Default-user
jennymess Purchased

Found it!! Yay

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

My customer wants to use a Product Page for the homepage. I have added the shortcode [product_page id=”29”] to the homepage, and all of the copy does indeed come in correctly. The only problem is that it does not add the lightbox launcher or jcarousel, so the main product image doesn’t show in a lightbox, and the multiple thumbnail images under the main product image are pasted one right after another vertically at the left margin (no jcarousel code?). Would you be able to tell me how to implement this. What code do I need on the page to get the lightbox and carousel to work correctly? Thanks for you help.

Planetshine

Hey, check your e-mail ;)

Default-user

Thanks for your prompt response Planetshine. I was overthinking the whole thing. Rather than change any code, I just did a redirect until the client adds more products.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there,

I copied and pasted the sample post from the demo onto a page then i added the show recent post onto my homepage with the visual editor.

How come it only gives me the titles of the post in really small letters vs the demo the recent post has a few sentences?

Also how come my posts don’t appear on my blog link?

Sorry for all the trouble

Thanks for the help :)

Default-user

ps www.fuelfoods.info

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