131 comments found

I have updated the products, how come I could integrate it in my page based on product category?

Planetshine

Hey, could you be a bit more specific about which products you wish to integrate on what page. Also adding links would be helpful.

I’m having problem in permanent links when I enable links permanenetes all products give the 404 error, only products. Could tell me why?

http://clientes.digitaltecc.com.br/nagros/
Planetshine

Strange. Try re-saving the settings in permalinks page of wp-admin. Sometimes this helps with weird problems like this.

Default-user

With the defaull urls wordpress works normal if I activate the friendly url does not work. Already deleted the. Htaccess and saved to regenerate, but still the error continues.

Planetshine

Have you tried this with a different hosting? How about with default wordpress theme? There might be something wrong with the server configuration. Anyway this does not look like a theme bug.

Hi, after last update I have some problem with paypal integration. When the user land on paypal page to pay, there is a advice to cancel the operation with the string “Return to website: .....” It shows the paypal account email address instead of the website URL. Please can you support me to resolve this issues?

Thanks

Planetshine
Hey. It looks like it’s a woocommerce bug. You can try very it by switching to the default wp theme and trying to go trough the checkout. I also something that might help you with fixing this: http://webshoplogic.com/blog/2013/12/07/solve-woocommerce-paypal-auto-return-problem/

products page pagination isn’t available. Do help me..

Planetshine

Hey, It works on our end. Can you please give me a link to where exactly are you having the problem?

Default-user
There are totally 25 products listed in the page, but I want just 10 to be visible. refer the below link:- http://www.mistyitems.in/?page_id=56
Planetshine

Woocommerce uses the same settings for how many items to display per page, as the rest of wordpress. You can change it in Settings > Reading.

I’m having trouble figuring out how to make product images proportional. Here’s an example – http://www.gardenapothecary.com/stage2/product/3-4-oz-citrus-bath-tea/

The original image is http://www.gardenapothecary.com/stage2/wp-content/uploads/2013/09/citrus-small.jpg – but the image shown is cropped to 470×470px.

My current image sizes (in “Woocommerce > Settings” is… Catalog Images: 150×150 Single Product Image: 300×300 Product Thumbnails: 90×90

“Hard Crop” is unchecked on these, and I ran the “Regenerate Thumbnails” program after unchecking Hard Crop.

Can you please tell me how to keep my images proportional (instead of being cropped to a 470×470 square)?

Planetshine
Hey. The theme uses it’s own inner settings for image cropping. You can alter them in theme/settings.php file. Find and replace this:
'product_single' => array( 470, 470, true ),
with this:
'product_single' => array( 470, 470, false ),
. This will disable cropping. Then regenerate your thumbnails. You can use this plugin – https://wordpress.org/plugins/regenerate-thumbnails/
Default-user

Thanks – great tip! One more quick question… Is it possible to make the images a fixed 470px wide, but height can vary? I tried ”’product_single’ => array( 470, auto, false )” – then regenerated thumbnails… but that made the images square too.

Hi there,

There seems to be an issue with your theme and using lead pages I’m not really sure how you can help me with this but when i paste a code for example

<ahref=”https://my.leadpages.net/leadbox/1411c3173f72a2%3A153852abab46dc/5732568548769792/” target=”_blank”>Click here to subscribe to my mailing list<script type=”text/javascript” src=”//my.leadpages.net/leadbox-755.js”></script>

A lead box should pop up on the screen for visitors to enter the emails but when they click on the link. It opens a new page with the lead box.

I tested this on some other sites that i own but im only getting these issues with the callisto. What do you think this could be and is it possible to do something?

Phil

Planetshine
It looks like the content filter has removed the javascript file from post. Try disabling the content filtering by editing theme/theme-functions.php and replacing this:
add_filter( 'the_content','wp_kses_post' );

with this:

//add_filter( 'the_content','wp_kses_post' );
Default-user
philperez Purchased

You did it !!! You guys have the best customer service ever. THANK YOU SOOOOO MUCH :)

Planetshine

I’m glad you got this working! Once you have finished building your site please consider rating Callisto in Themeforest (that can be done in downloads section). These ratings really help us to keep updating the theme ;)

Hello, Is there a way I don’t have to have a form of payment and just have Call For Pricing instead of add to cart, while still showing all the products normally.

Thanks jenny

Planetshine

Hey. I have not tried it personally but this seams like a quick solution to the problem. Try pasting the code in your functions.php file. https://gist.github.com/mikejolley/1597957

jamieh05 Purchased

Hi

Just purchased your theme and it is not letting me Activate the visual Composer saying i have an invalid License Key. I am adding the License key from the files you have provided with the download.

Please advise.

Thanks

Jamie

Planetshine

Hey, you do not need to activate the visual composer to use it. Since you got the plugin as a bundle, you don’t get a license key – this means, that you can only update the plugin via theme updates.

Hello,

I just purchased your theme and am unable to upload it! This is the message I get below. If it is not an easy fix, I will need to ask for a refund. Thank you!

Installing Theme from uploaded file: Callisto Woocommerce.zip Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

Default-user

Just got it to work. The problem was is that I zipped the folder after I downloaded it. I didn’t notice that you had a zip file in the download link already to go.

Planetshine

I’m glad you managed to get the theme working. Let me know if there is anything else we can help you with ;)

I would like to disable or turn off the Responsiveness of this theme. I am building a big product catalog that have big tables in the description fields. They don’t lend themselves to the responsive sizes, so I might like to simple keep the theme full size at all times. Most themes have a Toggle switch for ‘Responsive Mode’ or a way to turn it on and off. Thanks!

Planetshine
Hey, you can only disable responsiveness by deleting the CSS code that enables it. Open assets/css/ folder and in every file look for this:
@media only something something … {  ….  }
Delete or comment out these parts.
belen_s8 Purchased

Hi! I try to change the color of the sub-menu box and its opacity but it doesn’t works, Can you help me please? Thanks!

Planetshine
Hey, this can only be changed by editing some css. You can try pasting this into the custom css box in theme settings (the first 3 values are rgb color, the last is opacity.
.main-menu ul ul, .main-menu li:hover > a { background-color: rgba(0, 0, 0, 0.85); }
Default-user

yes, i tried it, but theres no results, i don’t know why cause there are other changes in my custom css and works perfectly

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