408 comments found

netphlex Purchased

Question I switched the camera7 icon to mine but yet when I type the Web address in fb it still shows camera7 icon how can I fix this?

touchsize
touchsize Author Team

Hi there! Let’s search a fix to your issue together. Just open a ticket in our support desk: support.touchsize.com .

Hi, I can’t find the documentation file. Can you pls post a link!

Thanks

touchsize
touchsize Author Team

Hello! You can read our documentation online by following this link: http://touchsize.com/camera7-doc/

Pre purchase question:

what is the “availability calendar”? http://demo.touchsize.com/themes/?theme=camera7

its possibile to book a photo service? its fully functional? tnx.

touchsize
touchsize Author Team

Hi there! Availability Calendar is a plugin that we used, and customized to fit our theme with some style. Also, i didn’t quite understood what you mean by “its possibile to book a photo service?”. Maybe it would be better if you opened a ticket on support.touchsize.com and we could talk about our theme!

Hi, pre-purchase question. :) Theme looks gorgeous! Is it possible to make pages (About, Pricing, Session Details, etc.) or is it only possible to create blog posts? Thanks!

touchsize
touchsize Author Team

Hello! Sorry but could you give us some more details? Better ask us on: support.touchsize.com . Our support team will answer you any question you with great pleasure!

tBillbo Purchased

Now I´m tired of this… Tried one more time to contact you fabulous support desk. But when I come to the last step it doesn’t show ticket nr or anything…. I even tried to make an user there to… hopeless system! Tried many times now. why can’t we use mail anymore as we could before?!

touchsize
touchsize Author Team

Hello Billbo. For now we have a lot of people that uses support desk without any problem. Because it’s more comfortable for all of us in use. The email system was unstable so we had to start up with this support desk. And this was a great decision. Please try again to open a ticket, don’t know what could be your issues, but i guess we will make a video tutorial how to open tickets. Best regards!

touchsize
touchsize Author Team

Hi, take a look at this video tutorial! This should help you! http://support.touchsize.com/knowledgebase/How-to-use-our-Support-Desk-15.html

Hi,

Is it possible to have one site but two different layout. For example most of the pages will be using alice layout and blog page using brigitte

thanks !

upcode

Hello,

I am not sure what exactly are you talking about. Alice and brigitte layout? Please be more specific.

Cheers!

Default-user

in your demo you named the layouts / subthemes for e.g alice http://demo.select-themes.com/hazel11/ and brigitte http://demo.select-themes.com/hazel4/ . My question is , can one site have two layout / subtheme ?

upcode

Hey mate,

I think you’re writing in the wrong place. That is not one of our themes. Write to it’s respective author.

Cheers!

arterica Purchased

Hello, I need to create a horizontal-scroll slideshow with one image. Camera7’s horizontal scroll slide has all the images connected to each other. I want a single image to show up AND want the scroll to be horizontal (NOT vertical) Is there any way I can do that in Camera7?

Thanks for your help in advance.

upcode

Hello,

Images are connected to each other, but you can use as many as you want. You can use either 1, either 20 – it’s the same. You can use the horizontal scroll gallery with a single image, but it will have to be wide to do that. Remember that is will be resized to 500px in height.

Hope that helps. Cheers!

Hello! I must say that i am really disappointed. I’ve found lot’s of bugs on the theme…especially for tablets and smaller resolution screens. After 2 months still no update. :(

upcode

Hello,

Really sorry to hear that. Please submit a ticket on our help desk with the problems you have, since we are not aware of the “lots” of bugs you are talking about. An update for Camera 7 is coming in september with better image optimization and some small bug fixes.

You can write us here: http://support.touchsize.com so we can register your ticket and send it to our devs.

Thank you.

by
by
by
by
by
by