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467 comments found.

Hi we are having problem with the images in our camera7 theme. its using the 600 width by default. is there any way I can change it the way i want. like I want it to be 1500 width.

i want my image to look big

Hello,

Please submit a ticket on our help desk and the guys from support will assist. We offer support exclusively on our help desk. http://support.touchsize.com

Thank you.

my portrait orientated images are also resized to 401 width and 600 height. and landscape orientated images is 899 width 600 height.

but i want it to be larger than of the default. is there a way we can change the default image resize.

Hello,

Please submit a ticket on our help desk and the guys from support will assist. We offer support exclusively on our help desk.

http://support.touchsize.com

Thank you.

Hi I installed the theme and followed your instruction. I tryed to create an home page like the one you have on your demo and it doesn’t show the gallery. it seems it can’t load images. I ordered the theme because I’m in a hurry an I’ve benn working 2 hours to have nothing working. I tried making a normal gallery and an advanced one, but when I select the page template with gallery + blog, it just show me the blog. You didn’t even include some sample content. My site is http://etafantasyphoto.com/,please solve the problem or I will ask theme forest for a refund. I’m very disappointed about this theme.

Hello,

Everything works, and as you can see we have lots of customers using Camera 7. Here is a link for the import data http://support.touchsize.com/downloads/Camera-7-Import-Data-4.html

If you have any problems or you need help, our support team is always here to help. http://support.touchsize.com

Thank you!

The import file didn’t work and updating permalinks didn’t fix the problem. can you solve the problem? I can provide the wordpress user and password. I just would like to have the sample data installed. As I was saying I’m in a hurry

Hello,

As replied before submit a ticket to our support desk. We offer support exclusively on our help desk. The guys with help you with your problem.

Kind regards.

Hello, could you please tell me if it is possible to have a normal text content on the landing page blow the slider that comes along? Kindly thank you for your answer! Regards Daniel

text content *below the slider

Thanks!!

Hello,

If you have any problems or you need help, our support team is always here to help. http://support.touchsize.com

Thank you!

Hi, I really like your theme and I am working on it for a photography blog. I have a problem, I have chose “Text logo” option and I have selected a Google font from the list, but the logo is not updated and remain the same. Could you assist me about this issue, please? Regards, Silvia

touchsize

touchsize Author Team

Hello,

Please submit a ticket on our help desk and the guys from support will assist. We offer support exclusively on our help desk. http://support.touchsize.com

Thank you.

Hello, I have just submitted a ticket! Thank you!

touchsize

touchsize Author Team

Glad to help .

Hi, 1. Is it possible to remove the creation date from the standard page? 2. I would like a “Full width” for a simple page. I have already settled “Full width” for every page on the Template options, but the page looks with a right empty sidebar, even if I settled the Right sidebar selecting the main sidebar. How can I manage it? 2. I have centred the logo and the menu. The social icons are positioned at the top on the left. Is it possible to move them on the same row of the menu? 3. Is it possible to remove the creation date from one single gallery post only? Thank you very much. Regards, Silvia

Hello,

1. Yes, you can hide meta from the options. 2. Did you add a sidebar? 3. No, the option works that way. That could be achieved only with a customization. 4. Check the single post options, you can disable meta.

Hope this is helpful.

Please use our help desk if you need help with the theme: http://support.touchsize.com

Thanks.

Hello I would like to know how to put, grid galleries, with different sizes because I get all square. Thank You www.josecaceres.es

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