43 comments found

I also happen to have view problems in Outlook 2010 and Outlook 2007 (the three columns features don’t get side by side). On yahoo, i also get an ugly mobile version of this theme.

I wrote two support emails to support@promailthemes.com on 11th July and 23th July without answers.

I’m getting really disappointed now.

Default-user

Well more than a month has passed without any answer except from your “we’re replying” comments, which you obviously didn’t. I’ve mailed you 3 times and commented 3 times because you didn’t answer. Don’t bother anymore, i bought another template which works great with Outlook and Yahoo. I just want your customers to know you DON’T PROVIDE ANY SUPPORT for your product.

promail

Hi service_itmv

We are very sure that we have replied to your message, we have 0 unread message in our inbox, we reply to all message in a short time and we can’t ignore any of them..

Please check your Spam folder.

We are really sorry about that, but we are certain that we have replied to your message.

We are always ready to give support, please contact us.

Default-user

No you have not replied, the last email i got from you is dated from 27th July, asking for html source which i sent you per mail (twice). Nothing in the spam folder either. You even asked me to send you a reminder which i did on 13th August. Search for your reply, transfer it to my email address and i’ll be happy to apologize. But for now, i keep saying that you didn’t provide any support.

What do we need to do to make this work with Mailchimp RSS?

promail

Hi Davhad

Here is Tutorial made by Mailchimp

Thank you.

Hi I am having issues with the portfolio grid in layout 9 rendering on phone. The images align left, then right, then left and so on. This look messy.

It is stated that the email template is responsive.

I have sent an email to the support email address.

Thanks,

Jim

promail

Hi greypocket

Please contact us at support(@)promailthemes.com and we will help you in everything.

Thank you

Default-user

Hi.

I have, just before posting on here. Please check your inbox from 11 hours ago.

Thanks.

promail

A reply was sent to you, please check your inbox.

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