186 comments found

WebTekus Purchased

And one more thing… you don’t go on vacation if you don’t have staff to take care of your customers… or you may go if you are confident that your products are full of bugs and errors!

On the other hand one of the perks of making a living online is that you can do it from anywhere in the world… the downside being that you can also fix things from anywhere in the world, so please spare us with the vacation thing!

gljivec

Hi,

since you didn’t sent mail via my profile or open topic on our forum don’t bo so f… smart about how we do support. We answer within 24h. If you will find support that will answer you so quick let me know.

Best regards.

WebTekus
WebTekus Purchased

I see how you do support… by cursing at your customers who trusted your products! And you are an elite member… I don’t even wanna think what would happen to us if we have to deal with a rookie developer, probably we would get beaten with sticks?!

Envato please take notice of how some of your elite developers behave and talk to their customers. As far as I’m concerned, I’ll post your reply page with curses and all on some of my blogs and sites, as a study case for our staff of how not to behave with customers!

gljivec

Hi,

thank you for your opinion.

Best regards.

eims Purchased

Hi Guys I cant seem to get any response from the support team

I just need to install the demo content  !!! had anybody else trouble with this ....

I followed the instructions !!!! and I have heard nothing back …..

gljivec

Hi,

what is your ticket ID?

Best regards.

Default-user
eims Purchased

Hi

see below – sent this all in the support email ! but here you go

Item Purchase Code: 24404474-0602-466a-ab86-2cafac874c8f

Purchase Date: 2013-08-21 11:45:46 UTC

Just XML file with demo content can you send it onto to me as I can’t seem to access it .

gljivec

Hi,

yes I can see that you purchased the Theme and will be happy to send the XML file, but I need to know the ticket number so I know which ticket to check. Or if you provide your email here I can send it also. Thanks.

Best regards

zebobby Purchased

Hi, I need to put more than 50 items to be displayed per page in the portfolio page, how can i do that ?

gljivec

Hi,

for support please send mail via my profile.

Thank you.

Best regards.

Dark version?

gljivec

Hi,

if you mean with dark background and light text, then by default no. You would have to do some custom changes on your own.

Best regards

calishop Purchased

hy, i have a problem with mi slider from camy theme on home page. if you click to the right on slider it will apear some black page in slider. Can you please help me fix this. you can see the problem directly on my site www.calishop.de Thank You!

gljivec

hi,

for support please send mail via my profile.

Best regards.

Hi, great theme. GLWS.

Could you please tell me what plugin you used to enable a video as the main product ‘image’?

Any info is appreciated.

Thanks.

SamuelNabz

Thanks for the response, gljivec.

Any chance you will be making this a plugin that will be available for purchase?

gljivec

Hi,

currently this is not planned. What do you need it for?

Best regards

SamuelNabz

Hey gljivec,

I am currently working on a project which will have a short 10 second video as the main product ‘image’ for all items. I have found the YITH plugin that allows videos as the main image, but that’s only on the product page.. I need it to be used as the main/featured image on the store front also, as is done with your theme.

I am happy to pay for it if you are able to provide it as a plugin or simple script even. If you prefer, I can purchase your theme as a form of payment for it.

Let me know.

Thanks, talk soon.

Hello. Amazing theme. a few pre purchase question: 1)does this “theme” (not woocomerce pluginh) support RTL stylesheet? 2)can i sell any product???(or this theme is only for camera?)

gljivec

Hi,

1. it doesn’t have a special sheet for RTL if that is what you mean.

2. yes ofcourse you can sell any product you want.

Thanks and best regards.

eims Purchased

Hi I have purchased the Theme and working on it currently – with the drop down menu I don’t want the content to show when I navaigate on the menu – how can I remove this !!!

gljivec

Hi,

check in Appearance – Menus in the description field of the menu item if the content is being pulled in there. If you don’t see description field first check it in screen options (button in top right corner).

Best regards

1- can you tell me how to view all my thumbnail because i see only a part of the image

2- Where I can put a color for the link of the menu ?

here’s the link : http://wordpress.blakhartguitars.com/shop/

gljivec

Hi,

for support please send mail via my profile.

Thank you.

Best regards.

eims Purchased

Hi Guys How do you remove all the product from home – at the moment recent product are showing up – I don’t want any product on home page … just can’t seem to find where to diasable it .

Thank you

gljivec

Hi,

for support please send mail via my profile.

Best regards.

Just trying to figure out how to get this theme to be friendly with windows hosting on plesk 11.

I have the Camy theme running on Hostgator for the past 6 months or more and now trying to transfer webhosts and Camy is blowing my site up when activating it. (internal server error)

I have tried this with an empty wordpress install and fresh download of camy theme. same issue. When activated it blows up wordpress and I have to start all over. Even renaming camy or deleting it from the server I am left with the same internal server error and have to wipe everything completely off and start over again.

I have been trying to get some help from support now for 2 days and nothing but vague answers and no real help.

gljivec

Hi,

we have answerd you via tickets and forum!

p.s. This is not our support chanel.

Best regards.

draichman Purchased

Hey, for some reason we can’t get the map to work on our contact page : http://www.mediasale.co.il/?page_id=4155

nor get to the min/max price page

thanks

gljivec

Hi,

for support please send mail via my profile.

Thanks.

Best reagards.

draichman Purchased

Plus 404 page is with weird blog title and we don’t see how to edit this, is the search only searches the blog and not the products?

zenicman9 Purchased

Hi

I am trying to change the “Our Major Brands” to diffirent wording can you help?

Default-user
zenicman9 Purchased

Also I have no Woo Commerce options :)

gljivec

Hi,

for support please send mail via my profile.

Thanks.

Best regards.

abcalom Purchased

Hello,

I installed the theme yesterday.

On the “my account” site there is no option to change the password. You can only see your last order or the option to change the address. Please help

gljivec

Hi,

for support please send mail via my profile.

Thanks.

Best regards.

Suleika Purchased

Hello :) thanks for your theme ! We have this HUGE problems : 1. what should we do if we want the logo in the middle (since there is no FLOAT:CENTER )?

2.When i choose the top menu in my pc it appears but on any other computer it shows (login/register) !

Please answer ASAP !!!! Thanks in advance

Cheers

gljivec

Hi,

text-align:center is used in most of the times for these cases but I can see you already wrote to our support system. We will provide further support there.

Best regards

Alex-Lenk Purchased

What are these strange characters at the end of the text?

Screenshot http://fillcomment.com/what.jpg

The problem is not in the language encoded in the site. In the file “htaccess” spelled correct encoding “AddDefaultCharset utf-8?. The database spelled correct encoding “utf8_general_ci”

P/S/ Language is Russian

Alex-Lenk
Alex-Lenk Purchased

Question marks in a black diamond. Friends suggested that cause the php function “substr”. Replace the need for “mb_substr”. But I don’t know your template.

gljivec

Hi,

for support send mail via my profile.

Best regards.

Alex-Lenk
Alex-Lenk Purchased

Sent you an email.

Alex-Lenk Purchased

Hello dear support template “Camy”. I’m just shocked. In your template, I figured. But look disgusting comments. Just look at This deformity. It is not logical done http://fillcomment.com/comments.jpg

Why did you make such a list?

When I write a short comment. Displays the short block to my comment.

When I write a long comment. Displayed a normal blog to my comment. I like it there.

I do not like a bunch of little blocks. I understand css styles. I understand html. But I can not to understand the code that you have written.

gljivec

Hi,

first tone it down please. Second send a support ticket for this via our profile. This is only a matter of setting one class to have width of 100%.

gljivec

Hi,

also once again, stop with this attitude, play nicely and I will provide support (as I said send an email through the contact form on my profile).

Best regards

Alex-Lenk
Alex-Lenk Purchased

I did not mean that. Is simple to me not pleasant is the fact that not all been tested.

Thank you for your support. Happy day to you.

ksat Purchased

So far not good new on this theme. just bought it, followed the install instructions and activated the theme all I get is a white screen with this error. wp-content/themes/camy/includes/menu.php on line 17

Any help here support. Can not even get it to work out of the box

gljivec

Hi,

for support send mail via my profile.

Best regards.

Hi

What I particularly like about your theme is the way the products are set out in the boxed areas. Just the whole feel of it.

I am wondering though if I purchased it whether I can add the front header) to the shop page. I think greater variety in terms of shop headers would be good.

I have noticed that in your other themes. They don’t however have this great product layout.

Regards Philomena

gljivec

Hi,

what front header? You mean the slideshow?

Best regards

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