An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by gljivec

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from gljivec:

Dear customers!

Our support team works weekdays between 8am and 6pm. All support tickets will be answered within 24 hours, execpt on weekends. So if you post your question on Friday after 1pm, you can expect the ticket to be answered on Monday.

Thank you for understanding.

Team PremiumCoding

Common WordPress Installation Issues

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.