370 comments found

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

I’ve updated to Candidate v2.0 now. I’ve added an alum and an album page. how do I add the images to the album? Am I overlooking something? I can’t find it listed in the documentation. It’s not working to import media as a gallery or adding images to the editor. Please help.

themeblossom

Hi,

can you please raise a ticket with this problem on our support site, because you are doing everything right? Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Italy
empatic Purchased

Hi, great theme…is possible to have demo content to have site like demo ???

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
GlavDoc Purchased

support is very slow…

themeblossom

Very slow? You received all your answers on our support site within a day – just checked with guys from our support – and yesterday you’ve received an answer after less than 6 hours…

If you like, you can pay for premium support and you will have support in real time via Skype.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I need some help, i uploaded the demo content+shop and I am still not getting the site like how it shows in the live preview. The sliders have nothing. I have blown it away and started fresh twice, still getting no where. site is http://www.adamforaz.com/

themeblossom

Please raise a ticket on our support site and somebody will help you.

Default-user

I have a ticket…...

Default-user

Ticket: #249269

Default-user

guess my ticket was on ur old site. new site wont submit the ticket

Default-user

new ticket submitted

Default-user

I still have not received a response on my ticket.

themeblossom

Please be patient, scheduled time is 2-6 working days. I am sure that guys from support will answer soon if they already didn’t.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Italy
oquattro Purchased

There is a big problem that generates slowness in viewing the site, and in scrolling through pages and in the loading of them too. Whenever you enter a page, it is loaded without a few pieces, then everything disappears, then there is a full charge. And it’s so much slow, everything. Why?

10x in advance D.G.

themeblossom

Can you please raise a ticket on themeblossom.info and guys from our support team will try to locate a problem. Make sure to include URL of your site. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
2kpalace Purchased

Hi,

Please how do I make posts on the home page to show one followed by another instead of showing up one beside of another. I want to publishe 4 posts simultaneously on the home page, one below another. (Wide with sidebar)

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have the same issue as oquattro

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
NVCAAC Purchased

I purchased the v1.0 Candidate theme a couple of months ago and now see that there’s a v2.0. How do I do upgrade to v2.0?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
fa_daei Purchased

Hi,

Which page template did you use for biography page? Do have codes or setting of the demo pages anywhere that I can check (without downloading the demo)?

Thanks

themeblossom

All page templates are explained in our documentation. Regarding bio page, please check this URL http://themeblossom.net/blog/documentation/candidate-documentation/8-0-page-templates/8-4-description-page/

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have two issues. I got the side bar working with the our team widget, yet the content in the body will not display

second issue is on the one page i got for the our team, it is double posting the person’s role title twice before going into the body of the post.

themeblossom

Please please please, use only our support site. As far as I can see in your previous comments, you already registered there. Thanks!

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