380 comments found

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

I’ve updated to Candidate v2.0 now. I’ve added an alum and an album page. how do I add the images to the album? Am I overlooking something? I can’t find it listed in the documentation. It’s not working to import media as a gallery or adding images to the editor. Please help.

themeblossom

Hi,

can you please raise a ticket with this problem on our support site, because you are doing everything right? Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Italy
empatic Purchased

Hi, great theme…is possible to have demo content to have site like demo ???

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
GlavDoc Purchased

support is very slow…

themeblossom

Very slow? You received all your answers on our support site within a day – just checked with guys from our support – and yesterday you’ve received an answer after less than 6 hours…

If you like, you can pay for premium support and you will have support in real time via Skype.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I need some help, i uploaded the demo content+shop and I am still not getting the site like how it shows in the live preview. The sliders have nothing. I have blown it away and started fresh twice, still getting no where. site is http://www.adamforaz.com/

Default-user

new ticket submitted

Default-user

I still have not received a response on my ticket.

themeblossom

Please be patient, scheduled time is 2-6 working days. I am sure that guys from support will answer soon if they already didn’t.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Italy
oquattro Purchased

There is a big problem that generates slowness in viewing the site, and in scrolling through pages and in the loading of them too. Whenever you enter a page, it is loaded without a few pieces, then everything disappears, then there is a full charge. And it’s so much slow, everything. Why?

10x in advance D.G.

themeblossom

Can you please raise a ticket on themeblossom.info and guys from our support team will try to locate a problem. Make sure to include URL of your site. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
2kpalace Purchased

Hi,

Please how do I make posts on the home page to show one followed by another instead of showing up one beside of another. I want to publishe 4 posts simultaneously on the home page, one below another. (Wide with sidebar)

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have the same issue as oquattro

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
NVCAAC Purchased

I purchased the v1.0 Candidate theme a couple of months ago and now see that there’s a v2.0. How do I do upgrade to v2.0?

Default-user
NVCAAC Purchased

Very helpful. Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
fa_daei Purchased

Hi,

Which page template did you use for biography page? Do have codes or setting of the demo pages anywhere that I can check (without downloading the demo)?

Thanks

themeblossom

All page templates are explained in our documentation. Regarding bio page, please check this URL http://themeblossom.net/blog/documentation/candidate-documentation/8-0-page-templates/8-4-description-page/

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have two issues. I got the side bar working with the our team widget, yet the content in the body will not display

second issue is on the one page i got for the our team, it is double posting the person’s role title twice before going into the body of the post.

themeblossom

Please please please, use only our support site. As far as I can see in your previous comments, you already registered there. Thanks!

  • Elite Author
  • Envato Studio (Microlancer) Beta Tester
  • Exclusive Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 3-4 years
  • Bought between 50 and 99 items
  • Referred between 10 and 49 users

Candidate v2.0.2 is approved few minutes ago.

Documentation with changelog and demo site will be updated tomorrow.

Please use our support site for all your after-sale questions. Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States

Thanks for the update. Loving the theme and your great work!

themeblossom

Thank you for your kind words :)

Stay tuned, new update will come soon… :D

GINGALLEY

Sure thing. Wondering where changelog is for 2.0.2? Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I want to add the Our Team widget on the sidebar, yet it displays so different than on the live preview. In the live preview you guys have it as Meet Our Candidates, picture, name, positIon and slogan. When I add the Our Team widget all it gives me is a name and a paragraph about the member. How can i get it to look just as it looks in the live preview.

Thanks ;)

themeblossom

Hi,

difference is in widget :)

While you used plugin’s built-in widget, we’ve used our own “TB Our Members” which comes with theme. Try it and you’ll see :)

For all future questions, please use our support site, because we are checking this place only once or twice a week. Thanks!

Default-user

Thank you very much!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I need help with rearranging the Team Members, hiding the sidebar in all pages except the front page and adding the social media widgets to the footer so the feed can be seen as shown on the live preview.

Thank you.

themeblossom

Please raise a ticket on our support site. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
whoistfd Purchased

I just updated the Theme and I am unable to see the Donate button, nor do I see it in the CSS. Any help would be great

themeblossom

Hi,

please check this URL http://themeblossom.net/blog/documentation/candidate-documentation/4-0-header/4-1-logo/ – section 3: “Logo with button”

Please post all your future questions on our support site. Thanks!

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
2kpalace Purchased

Hi

I have lost my login détails for the support and can’t no longer register with the same license code. I have a question regarding the top menu. I dont know for which reason letters in menu are showing double. Please write to me at 2kpalace@gmail.com so i can send you shot and some other détails for my issue.

Best regards

themeblossom

Hi,

I’ve sent this to guys from support and they said that email with password reset link is sent on address used for your registration.

Cheers :)

  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
LFReD Purchased

Hi there,

Where can I find out how to input all the shortcodes onto a page as mentioned in: http://www.themeblossom.com/candidate/shortcodes/

I don’t see any buttons to post the shortcodes when editing a page. I’m using the V1 if that makes a difference.

Thanks!

themeblossom

Hi,

oh, we abandoned this version. So, please raise a ticket on our support site and somebody will explain to you what to do.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
whoistfd Purchased

I have had 2 question in the support group page, one dealing with the albums and no answer for 2 days and 1 day. I have the theme 2.0 but just like the other comment can not get the albums to display correctly at all. What are we to do without support for stuff we purchase, trying to work a site with limited documentation

themeblossom

I am sure that you already saw this document: http://themeblossom.info/help-desk-guidelines-policies/ and section “Support Schedule”.

So, please be patient, guys from support will get to you as soon as they handle tickets submitted before yours. Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

Please, how could I make the link from the TB Sidebar Gallery point to a page on my site (http://www.chinyeluodunze.com/)? Currently, the photos have weird links like http://www.chinyeluodunze.com/#prettyPhoto/2/. I have already tried the “Page Links To” “Custom Link” options, but it still doesn’t work. I especially want to get rid of the ”#prettyPhoto/2/” parts of the links.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
heschin Purchased

I want to introduce the google analytics code, i don´t know where, help please.

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