Discussion on Candy - Onepage Flat Responsive WordPress Theme

59 comments found

Where do I get my evato purchase code? I purchased from here. ITs really urgent concerning the menu problem on mobile! Thanks.


To find your licence key/purchase code you need to log into your ThemeForest account and go to your “Downloads” page. Locate in the themes you purchased in your “Downloads” list and click on the Download and next on the “License Certificate” link in drop-down menu.

demo.xml… where can I get it?

Hello i have a problem with theme “Candy Theme” in section “Work” look the picture please ==> http://oummadesign.com/capture.png

Sorry i’m french i don’t speak english very well.


Please post your issue in our support forum if you already didn’t it and we will answer as fast as we can.


I purchased this theme and it basically just does not work. This isn’t good enough. I can’t count the number of times this has happened. You wouldn’t expect it if you bought a tele, so why are so many themes fundamentally flawed?

Setting the homepage to be “home” only shows a list of posts and the blog menu button takes you back to Candythemes.



Wow! I’ve just discovered the responsive view is absolutely flawed from the ground up. I’m sorry but this needs sorted RIGHT NOW. Was this not tested at all on mobile devices? I’ve opened the relevant tickets on your support site.


Sorry for the delay, we had some internal issues that prevented us to give proper support in our forums but we are back again.


I’m so wonderfully tired of hearing the same old excuse. I’ve asked umpteen times for a refund, but it’s clear you just want to keep the money.

Hello, Nice theme!!!! i have been trying to install your theme but i can’t manage to make it work, can you tell me the steps i have to do to make it work properly like your demo?

Thank You


Once you have your theme installed you just have to go to Tools > Import > Wordpress and upload the xml.

Once you have it imported go to Appearance > Menus, Once you included all your pages save it and select it in Manage Locations tab(also inside menu section)

After it go to your home page > page attributes > template and select Home Page. Also go to Settings > Reading and select your Home Page in Front Page.

Pre-sales question: how customizable is the theme in terms of color scheme, order of icons etc? Can I remove sections easily enough if I need to?

(I really like the look of this theme but am a bit worried by the sheer amount of negative comments here regarding support etc.)


We admit that our support has some delay sometimes, but many people have installed the theme properly with a very good customization like the following examples

http://equiliquabilbao.com/ http://succesvollean.pearsonb2c.nl/ http://www.angelamathis.nl/

Hi, What plugin you recommend to use for Newsletters? I need to integrate this section and your recommendation would be useful for me.


Great flat theme guys!



Nice theme!! In forum have some delay, but now it is solved. :)


Yes!! sorry for the delay

Site STILL does not work on phones! Need help! Text stays zoomed when you navigate with menu, and there is no way to navigate to the blog section. Can someone please help.


We are working on a new menu for phone version, because the old one is causing some issues, once we have it we are going to update the theme.

Wow. Was about to purchase but it seems support isn’t great and it’s broken?

Is there a way to add a MailChimp signup instead of default Newletter signup?


When I upload the .xml file Wordpress gave me the following error: Warning: set_time_limit() [function.set-time-limit]: Cannot set time limit in safe mode in /public/sites/www.arvinleeuwis.nl/wp-content/plugins/wordpress-importer/wordpress-importer.php on line 91

Fatal error: Maximum execution time of 30 seconds exceeded in /public/sites/www.arvinleeuwis.nl/wp-includes/class-wp-image-editor.php on line 387

Please help!


I fixed it. You have to put your permissions in 777


solved in the last update

Hello i want to buy the theme but i have noticed Wordpress no longer support custom themes here is what they said:

“Because of the way WordPress.com’s technical infrastructure is designed, we are not able to support uploading of custom WordPress themes on our service.”

so my question is if i buy the them how am i going to install it? Also do you offer installation service?



A real pity this theme has such bad reviews. The design looks exactly what I was looking for, but unfortunately I doubt I’m going to buy it after seeing so many complaints and bad feedback.

Have things got better by any chance lately?

Hi, while I was trying to upload the “themeforest-5287938-candy-onepage-flat-responsive-wordpress-theme.zip” on the wordpress, I got this message “The package could not be installed. The theme is missing the style.css stylesheet. Theme install failed.” why? and, how to solve it?



And I tried it to upload via ftp client but the result wasn’t what I expected http://www.flaticonset.com/

danilat Purchased

I am very disappointed with the purchase. how to return money? nothing works


Hi, for this type of questions, please, create a topic at http://www.jellythemes.com/support and one of our staff will be happy to assist. Thanks!

WTF? It does not work! Look at this ** http://joxi.ru/jMLKU_3JTJBlDtAKqgE


its my text from style.css. Its normal???

/* Theme Name: Candy Theme URI: http://www.medusateam.com Version: 1.2 Author: JellyThemes Author URI: http://themeforest.net/user/jellythemes/portfolio Description:Candy Theme description License: GNU General Public License v2.0 License URI: http://www.gnu.org/licenses/gpl-2.0.html */

.wp-caption {} .wp-caption-text {} .sticky {} .gallery-caption {} .bypostauthor {} .alignright {} .alignleft {} .aligncenter {}


Hi, for this type of questions, please, create a topic at http://www.jellythemes.com/support and one of our staff will be happy to assist. Thanks!

Hello, the theme looks good but I have a lot of problems. First, the theme don’t run right in a clean installation. Mobile problems, data import problems…

Now, I can’t create a normal page of wordpress. I only can create blog post (blog section either works) or a home page. I don’t read nothing about this problem. Create pages is a inherit capability of wordpress. If your theme don’t support this you should advise about it.

I have seen that a lot of users are ignored in your support forum. So, please, reply me here.

I think that a clean install can have one or two problems but this theme is crazy. I need the theme working in a few days and I can’t wait for MONTHS like another users in your ¿support? forum.

Sorry about my hard words but I can’t pay for a non-terminated product because I have said, I need it for next week.


I have a solution. Buy another a theme. A theme that works with authors that supports their customers. I realesed I write only 3 days ago but your support forum is a shame. You don’t reply a lot of people that pay for your products. This is the main reason. I can’t use for professional a theme like this.

I’ll solicite refund to envato. I hope recover my wasted money.

Good luck and I recommend to be careful with these ugly details. Ignore users that trust in you and pay for your products is a bad politic.


HI i don´t see your post in forum, please for this type of questions, please, create a topic at http://www.jellythemes.com/support and one of our staff will be happy to assist. Thanks!