52 comments found

Looking good;

royalsoft

Thanks :)

When are you making another template? Your templates are the easiest to put together, never any problems

Hello, As I’m evaluating this template for a site I’m working on, I would like to check a few things before buying it. The site will need to use a calendar component called “SimpleCalendar” by Fabrizio Albonico (see here http://extensions.joomla.org/extensions/calendars-a-events/events/events-management/24454) and I wonder if there could be any incompatibilities. Also I’ll need to use AcyMailing for the newsletter management: do you believe there could be any problem using it? Moreover, the site should be based on the Nobile google font, do you support it? Lastly is there a color customization available? I would like to change colors for most of the template items.

Thank you in advance for your answer. Regards, Diego.-

royalsoft

Hey diegobertazzi !

Thank you for interesting about Canvas Template. You can use any google font , acymailing intregate with Canvas Template, Template parameter have preset option you can choose any color, Before don’t use “SimpleCalendar” extension. But it should be compatible with Canvas Template.

Thanks

Hello and thanks for this great template! I tried to insert the accordion by the shortcode in homepage but it doesn’t work. I’ve seen that it works everywhere except on the homepage. How can I get the accordion also in homepage? Thank you!

royalsoft

Hey aromaweb !

Thank you for choosing Canvas Template. Please email us for support. Make sure share admin access by email.

Thanks

Hi

Great theme. I have a problem the portfolio not displaying across the screen, it leaves a gap where the image should be.

When I set it to 4 it shows only 3, when I set it to 3 it displays 2 and I just can not figure out why this is happening.

http://kmwebsolutions.co.uk/index.php/our-work

Many thanks Niki

royalsoft

Hey Condessi !

Please email us for support. Our support team will help.

Thanks

shrekbc Purchased

the spmap shortcode not work when i put it inside the tab shortcode. please help me to fix this issue Thanks.

royalsoft

Hey shrekbc !

Thank you for choosing Canvas Template. Make sure enable content prepare from custom html module parameter . See the screenshot. https://www.copy.com/s/dc2YVX0tkRps/content-prepare.jpg

Thanks

Hi Royalsoft,

I updated helix plugin and then to Joomla 3.3. But could you give me if template also is neccesary? In your documentation would you explained more detailed. After topbar icons dont appear, appear shortcode like: [icon name=”icon-phone-sign” /]

I apreciatte your help as soon as possible.

Thank you

royalsoft

You are always welcome

Thanks

Default-user

I have a last question, gallery shortcodes into article doesnt work correctly. This appear like normal list. Note: Helix framework is updated.

royalsoft

Please email us for support. We need to take a look

Thanks

May i install or use google font in chinese in canvas?

royalsoft

Hey justclimb !

You can use any google font. Template parameter have font option. Just put google font name and font weight.

Thanks

Hi, canvas is a very good template !

i know this template isn’t compatible on IE8, but we have a black screen on this IE version. Without any message or advise.

I want to know how to get a message on the website, to advise a more recent version of Internet Explorer when people are on IE8.

royalsoft

Hey onyxia2a !

Thank you for your choosing Canvas template. Actually canvas template is not compatible with ie8. We always try to use latest technology but ie8 is not support latest technology. Hope you understand.

Thanks

agitech Purchased

As much as i love this theme, its been one issue to the other . Now this has happened Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include. This includes make eliminates the revolution slider libraries, and make it not work.

To fix it you can: 1. In the Slider Settings -> Troubleshooting set option: Put JS Includes To Body option to true. 2. Find the double jquery.js include and remove it.

need assistance solving this asap

Default-user
agitech Purchased

have been able to fixed this . but have been having issues with this theme too often now

royalsoft

Please email use for support. Our support team will help you.

Thanks

agitech Purchased

As much as i love this theme, its been one issue to the other . Now this has happened Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include. This includes make eliminates the revolution slider libraries, and make it not work.

To fix it you can: 1. In the Slider Settings -> Troubleshooting set option: Put JS Includes To Body option to true. 2. Find the double jquery.js include and remove it.

need assistance solving this asap

shrekbc Purchased

Hi, please check out for me, I upload source code to my host but It not work. I set up locally and It worked correctly Please PM me via hieu_2222@yahoo.com.sg thanks

royalsoft

Hey shrekbc !

Please email us for support. Our support team will help you.

Thanks

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