276 comments found

makdavid Purchased

Hi there, A client pointed out that after sending a reservation booking, all there see is a blank page with ‘-1’ on it.

Is there a way I can custom this page with my our message eg; ‘Thank you for booking with us’ or re-direct the page to the ‘Home page’

Thanks

ThemeGoods

Hi,

Please update to the latest version of theme. It should fix your issue.

Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.

All of your settings and contents remain the same.

If you still have the issue, provide URL of page which has issue please.

Default-user
makdavid Purchased

Thank you, The blank page issue has been fixed, but I still would like to make changes to the message ‘Thank you! We will get back to you as soon as possible’ – at the response page. is this possible please.

Regards

ThemeGoods

You can change that text using po file translation. Here is instruction http://themes.themegoods2.com/capella/doc/translation/

Hello ThemeGoods

I have a pre-purchase question. How much control over required customer information is there at checkout? I would like almost none.

We are a hotel restaurant that sees patrons from all over the world. Once we have the site “filled in” we would like to turn on serveral translations and let non-English speaking guests browse our menu on phones & tablets (theirs or ours.) I would like them to be able to submit an order via the STORE function – but without having to fill out all the shipping fields or payment info.

I hope I have been clear. I would like to minimize the info required to check out.

Thank you for your time

Default-user

So basically as a translatable menu for guest actually IN the restaurant. To be super clear. I hope.

ThemeGoods

Hi,

It’s default field from Woocommerce plugin which is used for shopping cart function so it can’t remove some fields.

But from your case, I think the reservation page is more suitable.

Default-user

It is not. There is no ability to ADD items to a reservation like a cart. But thanks anyway.

haloamor Purchased

Hi there, I can’t seem to make the parallax scrolling images appear as per your demo page. I’ve imported the exact same thing as per your template. Do let me know how I can overcome this. Thank you.

farhan.adenan@gmail.com
ThemeGoods

Hi,

When you create a page content using content builder. You can add “Text Block” and upload background image and select parallax option there.

Het there,

Question: How do I make the paralax images on the homepage higher? On the demo homepage the images a almost full screen and when I place an image the height is less.

Thank you!

ThemeGoods

Hi,

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please? Did you mean to increase parallax image height?

I’m having trouble with getting a featured image to show up in the header. If I add a featured image, I just get a narrow strip of image that displays where the page title normally goes. I don’t have any checkboxes in the Page Options section to let me make the menu transparent, no matter which template I select – I don’t have options for Page Slider, Display Header Below Slider, or Make Main Menu Transparent. Any ideas?

ThemeGoods

Hi,

Please make sure you install Revslider plugin first so you can use that options. Here is instruction http://themes.themegoods2.com/capella/doc/install-revslider/

Default-user

Perfect, thanks.

ThemeGoods

You are welcome ;)

Btw, Could you help me rate for the theme please?

How can I install sample data so my page can be exactly like the demo. I thought this theme had a option to install sample data? Can you help me out?

ThemeGoods

Hi,

Here is instruction about how to install sample data and settings http://themes.themegoods2.com/capella/doc/import-demo/

Hello,

before buying this theme (beautiful by the way!), can you provide the psd files? (From the moment I bought the theme of course!

Thank you for your answer

Colin

ThemeGoods

Hi,

Yes I can send it to you once you purchased. Please contact me using my profile form mail after purchasing http://themeforest.net/user/ThemeGoods

I have a lot of extra space on the Contact template page below the page title but above map and sidebar. Can you help direct me on where to fix this?

Default-user

Here is the link if you need to see what I am referring to – http://busias.com/sample-page/contact-us/

ThemeGoods

Hi,

Did you check “Page menu transparent” option? If so please uncheck it.

If you still have the issue. Could you send your Wordpress account and FTP detail please. I will have a look.

I’m having trouble with my footer on the Reservation page. It seems to be caused by the sidebar. All other non-sidebar pages are fine. See here:

http://50.87.248.73/~carmelso/?page_id=3845

What do I need to adjust here?

ThemeGoods

Hi,

I checked your provided URL http://50.87.248.73/~carmelso/?page_id=3845 and it’s not found? please check again.

chris828design

Sorry, I gave up and switched to the default template with a regular contact form. Now I’m trapped in the rabbit hole of forms not submitting to a gmail account. wp-mail-smtp plugin blah blah…

I recreated the Reservation page issue here: http://50.87.248.73/~carmelso/?page_id=3889

ThemeGoods

The issue comes from unclosed HTML tags you enter in widget. Please check your code.

bafakos Purchased

Hello there,

Awesome theme! I was playing around with the “make main menu transparent” option and as soon as i clicked this one and reverted, the menu text disappears (on the sticky menu). Am i doing something wrong? Is it a bug?

Thanks in advance for any help given.

ThemeGoods

Open header.php after line 356 but I think you have to edit theme CSS code to make it display beautifully.

Default-user
bafakos Purchased

Great. Works perfect. Many thanks!

100IT Purchased

Table reservations is a nice feature but only the site owner seems to be receiving the message- the customer wanting a reservation doesn’t get a confirmation message that the mail has been send. Left in the blue.

Site and provider settings are OK – contact form 7 does the job perfect, but I prefer to use your table reservations form.

Can the reservation message be modified also ?

ThemeGoods

Hi,

Thank you for your suggestions. I will add this option to theme in the next version.

Brederoo Purchased

Hi there,

I’ve got some problems with my eventspage. I created two events but they don’t appear at the eventpage. URL: http://www.huszar.nl/new/evenementen/

ThemeGoods

Hi,

Please make sure you create event which has date not before current date otherwise it won’t display on event page.

Brederoo
Brederoo Purchased

hi, I made a new event and it works, thanks!

ThemeGoods

You are welcome ;)

Btw, Could you help me rate for the theme please?

Hi, I contacted you a couple of days ago through your themegoods form. Haven’t heard anything back.

I’m having total failure with pages built using the content builder. I’ve cloned various pages to ensure my live pages aren’t destroyed. Had to build one page that was lost, using the text editor.

Currently, if I try to make even a simple change within content builder, all content I have in place is lost. The header and footer do remain intact.

my site is at http://carmelsofasheville.com/

You should have all of my login credentials via the themegoods contact form. Please let me know if I need to resubmit.

Thanks.

chris828design

Hi, Apologies if I didn’t explain correctly. My current live site is ok. I’ve made sure to not touch anything because of this issue. The problem occurs if/when I try to modify a page in Wordpress. I had to rebuild one lost page but have avoided editing anything else in fear that I’ll have to rebuild anything I touch.

For example, I tried to modify this page in Wordpress: http://carmelsofasheville.com/?page_id=3950 When I’m in the editor, there are multiple items in the content builder. If I click “Publish” or “Update”, everything that was in the content builder stack disappears.

The only way I can think to show you what’s occurring is if you log into my account an try it yourself. I’ve created a page called “Midday Menu Copy – Draft” that you can test to see. If you preview the page as-is, it’s ok. But the moment you click “edit” and then publish, you’ll see all of the content builder elements disappear and the published page only shows the header and footer. I sent my login credentials a few days ago through your themegoods form.

So far I’ve tried reinstalling the theme and disabling all plugins. Neither of these adjustments have helped the situation.

chris828design

Hi, I’m checking in to see if you have any suggestions for the above issue. I’m unable to make changes to existing pages. :(

Thanks

ThemeGoods

Could you send your Wordpress account and FTP detail please. I will have a look.

Hello! I am using this theme but I have some doubts … How do I create a button with width = 100% as in the example you have in your demo at the end of the home page. How can I change the mobile version of the theme? Best Regards

ThemeGoods

Hi,

1. When you create a page using content builder. You can add “Fullwidth Button” module for that.

2. You can edit the main CSS file for mobile /css/grid.css

bafakos Purchased

Hello again,

I am having some problems with the lightbox. When i click an image, view it in lightbox and then close it, it takes me to the top of the main page. I checked your demo and the same happens. Is there a way to resolve this issue? Thanks in advance for any help given.

ThemeGoods

Hi,

Open /css/screen.css find “body” remove overflow-x: hidden;

Default-user
bafakos Purchased

Hello and thanks for the reply. I did it but unfortunately it didn’t work. The website is kyo-gourmet.com and it is a test server for another branch.

bafakos Purchased

Hello again,

I am creating a sushi website in United Arab Emirates. I use wpml since it will be both in English and Arabic. A big problem that i am facing right now is that of the text direction. In Arabic, all text is right to left instead of our way of writing. Any suggestions on how to resolve that for the menu? For the home page i added “direction:rtl” to all widgets and header but seems like for menu it is much more difficult. Any help would be greatly appreciated. Again, great theme!

ThemeGoods

Hi,

Sorry so you want to change menu text alignment from left to right? Also provide URL of your site please.

Default-user
bafakos Purchased

Hello and i am sorry if you didn’t understand me, my english is not that good. Please visit kyo-gourmet.com to check it by yourself. It completely misbehaves with Arabic language. For example….visit it with an iphone and you will see that while the menu works in english, when you turn to arabic it breaks the style completely. Please let me know what you would need to help me resolve this situation. I am open to be charged for it since i am in love this theme and i am not changing it. That means….you have to help me. :)

I will never get bored to say…awesome theme!

by
by
by
by
by
by