358 comments found

drmpow3r Purchased

Hi I purchased the theme a few weeks ago and was using the documentation to help me set everything up but now I can’t seem to find it and can’t remember how I accessed it before please let me know where to find the theme documentation. Thank you.

Default-user
drmpow3r Purchased

Figured it out myself thanks.

inacove Purchased

Hello. I love your theme as well. I’m surprised that the request from the previous user to display the menu subcategories hasn’t come up before. A restaurant menu is divided into Appetizers, Entrees, Side Orders, Desserts, etc. The fact that this menu doesn’t have the ability to split up the items in this way is kind of a big miss. Is this a functionality that will pop up in the future? I’m finding myself coding around it, which is not ideal.

Thanks. Again, love the theme.

Default-user
inacove Purchased

Can you please tell me how? I can assign a category to the menu item on the post, but how do I make the categories appear on the menu for the readers to see?

ThemeGoods

When you create a food menu. You can assign this menu to menu category using menu categories box on the right side.

Once you assigned, open Appearance > Menus, then select menu category you want to add to menu items.

If you couldn’t see the option, open screen options at the top right and check “menu categories”.

Default-user
inacove Purchased

I really appreciate your response, but I’m not sure you are understanding my question. I know how to create menus in categories (it’s the only way to create a menu and make it appear on the dropdown). What doesn’t seem to exist in this theme is the ability to show the full menu in one page, where different sections of the menu show their category as a sub header.

Just purchased the theme, and I have the error message of the missing stylesheet that was indicated to be a problem. My domain/web host is GoDaddy and auto-installs WP 4.2.1. Does this mean it is incompatible?

Love the theme and hoping to get it working.

Thanks!

dflyd Purchased

Hello! I’ve purchased the theme and working on the website. But I’ve faced the problem of showing up the menu categories menu on the page so the user could switch between. I’ve already checked for the issue through the comments here and I see I’m not the first one to have the same issue…

Besides, I’m very dissapointed about not recieving any responses on the questions I’ve submitted at the THEMEGOODS support…

Thanks.

Hello,

I love this theme and used it twice already. The first time I used it I was able to use the parallax content builder to add parallax background images on my homepage with no problems. For some reason, this time around, they are not showing up? Can someone please help me?

Here is the demo link/URL where you will see that my parallax bg image is not showing up after the four images at the bottom before the footer.

http://gurucia.accountsupport.com

Thank You

ThemeGoods

Hi,

Could you contact me using my profile form mail http://themeforest.net/user/ThemeGoods and provide links to both of your sites please.

hello I’m from Spain and I have a problem I get an error when importing the demo.xml I can not import the file xml only imported 16 photos thanks

ThemeGoods

Hi,

Most likely the importer can not work with your webhost. You will need to ask your webhost to increase max_execution_time (or any other webserver timeout to at least 300 secs) and memory_limit (to at least 196M).Another thing which might solve the issue is to increase WordPress memory limit setting. Add below code to your wp-config.php before importing demo content.

define(‘WP_MEMORY_LIMIT’, ‘500M’); define( ‘WP_MAX_MEMORY_LIMIT’, ‘500M’ );

Basically, If the limits on your server settings are very low then the content will not import.

Hello,

Is there any way to remove the price on the menu?

Thanks!

Default-user

I was able to remove the pricing by editing the menu-simple-3.php file but it looks like when you use the content builder, it uses a different file. Can you tell me which file to edit so I can remove the price when using the content builder?

I am adding multiple menus on one page using the content builder.

Thanks.

ThemeGoods

Hi,

You have to edit PHP code in /lib/contentbuilder.lib.php file for menu related modules in content builder.

Noticed that my text in my rev slider images have black bars to the right and left of them, how do I fix this? http://56a.870.myftpupload.com/

ThemeGoods

Hi,

I checked your site and can’t produce black bar you mentioned. Please try to clear browser cache.

buzzi111 Purchased

Hi!

When you open a gallery on home page pictures opens but scroll up to the beggining of the page. The problem is that you have to scroll down to the gallery again. How can I resolve this problem?

And there is the possibility when you open a picture to use the arrows like a gallery to se the prev and the next pictures?

Thanks

ThemeGoods

Hi,

Provide URL of page which has issue please.

silenx Purchased

Hello, little request: This is a restaurant theme, i wish to have a Tripadvisor icon/link in sociable page. Tripadvisor, for a restaurant theme, is very important Best Regards

ThemeGoods

Hi,

Thank you for your suggestions.

silenx Purchased

Finded a little issue: Youtube social icon: on top bar is ok, it link to youtube.com/channel/ID . On the shortode tg_social_icon , youtube icon link to youtube,com/user/ .. youtube have two different ID, one for channel, one for user.

Best regards

ThemeGoods

Hi There,

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

silenx
silenx Purchased

Thank you but i fixed by myself … i write the solution, so you can check your source . file: /lib/shortcode.lib.php line 189 $return_html.=’

  • ’;

    must be href=”http://youtube.com/channel/ not user. ( header shortcode is not issued )

    Hello,

    For some reason, in a blog post, I am choosing Hide Post Featured Image but it keeps displaying it. Any idea why this can be happening?

    If you can tell me which file and where to edit the code, I can take it out manually if needed.

    Thanks.

    ThemeGoods

    Hi There,

    Probably the fastest way to resolve this is to open a thread in our support portal:

    https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

    Is there an option to link a menu item on the homepage and anchor to a section further down the page with a nice transition? Other parallax themes have this option.

    ThemeGoods

    Hi,

    Did you mean like one page layout?

    Default-user

    Correct, saying i didnt use any additional pages in your theme but just used the sections on the homepage. I would link the menu items and they would bring you down the page to the specific section.

    ThemeGoods

    Sorry it doesn’t support that.

    Hey there,

    I allowed comments to a certain page but the comments don’t show. What can I do about this? Thanks! :)

    ThemeGoods

    Hi,

    Sorry comment is not support on page. It support only on post.

    Noticed that the name of my site shows up twice. For example, it will read “Site Title – Se-port DelicatessenSe-port Delicatessen. Do you know how I can fix this? http://se-portdeli.com/
    ThemeGoods

    Hi,

    Open header.php at line 22 change to
    <title><?php wp_title('‹', true, 'right'); ?></title>
    
    Why do the banner images on some of my pages first load with a grey background then display the image? http://se-portdeli.com/catering-gallery
    ThemeGoods

    Hi,

    Because header area has overlay background image to make your page title text standout from background.

    Hi, I’ve had a few users on Samsung devices mention that the mobile fly-out menu does not work. Pages do not load at all when on 3g and 4g. Noticed that a couple of people mentioned this on the discussion board. Is this a persistent problem that’s going to be fixed?

    Also, I had mentioned an issue with the “Preview” button within Wordpress Admin causing all content to be deleted from the page. You took a look at it and said a fix would be coming soon but it’s still doing the same thing. Will this glitch be fixed anytime soon?

    Site is: http://carmelsofasheville.com/

    ThemeGoods

    Hi,

    1. I checked your site on my mobile with mobile internet connection and it works fine so I think it’s issue with your mobile operator.

    2. Thank you for informing. I will look for the better solution and release the update soon.

    silenx Purchased

    Also 1.3 have the same issue of 1.2.2 with quick edit function.. try this step: Step to do: build a page with composer ( example text block + menu simple + text block + menu simple ) ... save page .. all fine. Now click on the Page Title, and press enter ( a short way to update page ) .. all the block inserted with page builder gone away ( is like to have a new page )

    ThemeGoods

    Hi,

    Thanks for reporting. Please don’t use quick edit for this moment. I will look for the better solution and release the update soon.

    by
    by
    by
    by
    by
    by