338 comments found

Hi I’ve purchased the theme, but when I try to use the content builder, all I get is a little tiny white box with an (X) close button, and nothing else… what can I do to make it work?

ThemeGoods

Hi,

Please check. There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins.

Hi,

Great theme.

Is is possible to pull the day e.g. Sat, Sun, Mon etc to the event pages? Not on the overall event listings but on the individual pages?

Thanks, Ben

ThemeGoods

Hi,

Currently It doesn’t support that. I will consider to add it into the future if there are many requests from customers.

Thanks for checking parallax on my site http://origenescaferestaurante.com

I realized it works in Firefox but not Chrome or IE. Im not clear if you checked with Firefox. I do see jquery error messages in Firebug in Chrome but not able to determine what to do.

Any assistance would be greatly appreciated. Thank you.

ThemeGoods

Hi,

I checked your site on Chrome and parallax works fine. Try to clear browser cache.

Configuration Homepage

Hi

Configuration Homepage We need to send us a video tutorial on how to setup optimized home page ?. We worked a whole week in the configuration and did not find the formula. Support with your URL is not very clear,

We would like to send the link in private … it is possible ? .... Please,

ThemeGoods

Please login with your purchased account.

Hi, I download and instal the template, but the preview is not the one that I see on Demo. I want to import all sample data into my template to become just like Demo. How should I do that? http://www.boxclassic.ir/
grunser Purchased

Hi, I am trying as to upload all the demo content but got around 9-10 pictures/content that fail to import. Can you help ?

ThemeGoods

Hi,

If you get this error, most likely the importer can not work with your webhost. You will need to ask your webhost to increase max_execution_time (or any other webserver timeout to at least 300 secs) and memory_limit (to at least 196M).Another thing which might solve the issue is to increase WordPress memory limit setting. Add below code to your wp-config.php before importing demo content.

define(‘WP_MEMORY_LIMIT’, ‘500M’); define( ‘WP_MAX_MEMORY_LIMIT’, ‘500M’ );

Basically, If the limits on your server settings are very low then the content will not import.

Hi, i purchased your theme but I can’t see the homepage tab in Theme Settings.

I have installed last version, imported demo content, installed revslider plugin and imported the demo slider downloaded from your support site.

Can you help me?

Thank you!

ThemeGoods

Hi,

There is no homepage tab in Theme Setting. Here is instruction about how to setup homepage http://themes.themegoods2.com/capella/doc/setting-up-homepage/

I would like to be able to put text next to my logo. In the space that currently says “Origenes Cafe & Restaurante Colombiano” I want to remove the text from the image and put the same text there in the same place as HTML. I cannot figure out how to get text/HTML content into that space. Will you point me in the right direction please? Thanks in advance. http://origenescaferestaurante.com/
ThemeGoods

Hi,

It couldn’t be done using theme admin. However you can edit theme header.php file to add that.

Default-user

Thank you! I made the change. Check it out! Thanks for pointing me to the right file.

ThemeGoods

You are welcome ;)

Btw, Could you help me rate for the theme please?

19tom86 Purchased

Hi there,

Great theme!!

Does it have a ‘boxed’ setting or is it full screen only please?

Many thanks

ThemeGoods

Hi,

Thank you for purchasing. It’s fullwidth layout only.

Hi

I am interested to buy your plugin but on your demo when I click on menu items it just enlarges the pictures instead of going to menu item and showing the detail, I just wondering is it possible to click on menu item and go inside the page to see more details?

Thanks

ThemeGoods

Hi,

Currently It doesn’t support that. I will consider to add it into the future if there are many requests from customers.

Default-user

Thats very unfortunate your theme doesnt support it, its very simple and logic features that exist on most of the themes. I really liked your theme but unfortunately I cant use it and I have to look for another theme.

Thanks anyways

19tom86 Purchased

Hi there,

Just bought your theme. Where is the documentation please? Can’t seem to find it…

Cheers

Default-user
19tom86 Purchased

Sorted

Hi there,

I have a problem with my team member images. They doesn’t appear. When i use “inspect this element”, the photo is correcly installed.

Friendly regards,

Olivier

ThemeGoods

Hi There,

Probably the fastest way to resolve this is to open a thread in our support portal:

https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
mtheyssen Purchased

10 days ago and still waiting for a reply in the comments and still no action on my emails.. Or request on refund,.

Default-user
mtheyssen Purchased

Honor my request for refund or provide a proper solution please.

silenx Purchased

+1 for:

BenRobertson Hi, Great theme. Is is possible to pull the day e.g. Sat, Sun, Mon etc to the event pages? Not on the overall event listings but on the individual pages?

Even the year is a good idea.

Hello!

Yesterday I received an email to tell me Wordpress successfully updated to the latest version automatically.

This morning all the content of my website disappeared. When I check my page, the Content Builder is empty.

I have a backup, but when I restore my posts using the .XML file, the content is not restored.

Can you help me with this ?

Default-user

So I have a COMPLETE backup of all my Wordpress files, including my database, the XML export generated by Wordpress and the content of Content Builder can’t be found anywhere ?

Content Builder can’t be backed up anywhere ?

Default-user

I imported an older version of my database and I rescued the content.

Sorry for the stress, I thought I had lost all my work…

ThemeGoods

Ok, please always backup your site content.

My question is in regards to the logo in the menu bar. I have successfully changed the capella demo logo using Theme Setting > Header > Logo Settings. However, when you scroll down and the sticky menu follows, the capella demo logo is still in the menu. Where do I change this? Is it in the header.php file? Any suggestions are greatly appreciated!

http://iozzos.com/
ThemeGoods

Hi,

Please upload both retina logo and transparent retina logo option in Theme Setting > Header > Logo Settings.

Hi,

I’m very much interested in purchasing this theme but I was wondering if it’s possible to have a portfolio’ish filter on the menu page. I noticed the restaurant version of Proxima does feature this, is it also available for a menu with Capella?

ThemeGoods

Hi,

Sorry it doesn’t support that.

I have purchased theme and would like to add thumbnail gallery into one block on a page. 1. Have created a 2 column gallery, but see no way to create a thumbnail gallery. How do you create a thumbnail gallery? 2. How do you generate the shortcode for the gallery you create to be placed in a block on a page? new.smackwaterjacks.ca <see under EVENTS > There is shortcode in this block where there is a 2 column thumb gallery, how is this shortcode generated?

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