66 comments found

I would love to know the answers to all of these questions. However, it concerns me that you have requested private messages? Can you please answer questions in this comment forum?

Thanks, DB

koolthememaster

We have already answered to your questions on your previous comment on this forum. Please check.

Regards, Koolthememaster

Hi,

I am about to purchase this theme, however is it compatible with with my hosting company that is providing only 1.6?

Regards, Melrish

koolthememaster

Hi Merlish,

Yes, it is fully compatible with 1.6 version of magento.

Regards, Koolthememaster

chason70 Purchased

Is there any update planned for this theme?

Hi, great theme!!

1 question though, how can I change the size of the product image on the product page? I have a data feed coming into my website on a daily basis and the images are different sizes, see the example here: http://techbox-test.dotuk-clients.net/computing/mobile-computing/laptops-and-notebooks/toshiba-satellite-pro-c660d-1d9.html if possible I want to keep aspect ratio and fit it into a common size e.g. 400px by 300px – but at a minimum I would like the width to be no bigger than 400px – how can I do this?

Thanks

koolthememaster

Hi,

I have sent you file path to change width & height of product image. You need to provide your admin & ftp details as per our discussion on email.

Regards, Koolthememaster

Default-user

Thanks, i changed a bit of CSS and it works fine. Is there a way to turn the prozoom feature off on product pages?

Thanks for your help.

Not sure of it is a coincidence but since you made some tweaks, my site is now worse.

Could you please restore it to how it was before, at least it worked then. I tried to contact you via your personal email after you made the changes but I have had no response. I hope to hear from you soon.

Great looking theme. Just a quick question before I purchase. The brands dropdown, how many brands can be displayed on the dropdown? Does a scroller of some sort appear if lots of brands are there? Finally can the brands be added via the admin area?

koolthememaster

Hi, You can easily add brands as per your requirement from admin back-end. For further questions please email us via form http://themeforest.net/user/koolthememaster. so i will describe in brief.

Best Regards, Koolthememaster

I would like to use PAYPAL as a form of payment. Is it support it on this theme?

koolthememaster

Hi, yes it supports Paypal payment mehtod in Magento. Thanks, Koolthememaster

Hi,

We like the template a lot. But there are a few issues that i need resolving. Firstly, the Google Web Fonts is appearing pixelated, I have cleaned cache, but still not working.

Secondly, there are elements of the skin that I need to put in Spanish – but, it appears that it’s not simple to translate.

Please can you help,

Thank you.

koolthememaster

Hi, Can you please contact via email http://themeforest.net/user/koolthememaster. so we will describe in brief. Also let us know which of words you want to translate in Spanish. Regrads, Koolthememaster

Don’t really know how to feel about all of this:

I contacted you via the personal form about the banner slider for your web template, and you asked me for my site details. I gave them to you and never got back to me.

Also, my categories and products aren’t showing up in the main navigational bar.

koolthememaster

Hi,

We have replied you & asked for your admin & ftp details but you have not provided those us yet. Because without seeing your files & settings we are not able to detect your problem.

But still we can answer you for navigation problem. You need to create categories under default category not on root.

If you still don’t get it email us your admin & ftp detail. SO we can fix those for you.

Thank You! Koolthememaster

Hi Koolthememaster, Then I wonder if emails are somehow being rejected because I have replied to every single email sent from Vijay without hesitation.

In those emails, I provided you with the credentials and asked you if you could make the theme responsive and asked you for a price quote for said project. Did you receive that email because I never got a response to it.

Which genuinely makes me wonder if there is something happening between our emails because I never received an email asking for FTP info…. Just Site name.

Nonetheless, I figured out the navigation menu.

At this point, I am trying to increase the number of banners being displayed in the homepage slider.

So, could you please post instructions or email them to me on how to change the number of slider banners in the theme?

Thanks for your patience even in the midst of the cyber confusion.

koolthememaster

We have posted email to you..I hope this will help you out.

Thanks, Koolthememaster

Hi,

When having radio buttons into custom options the product price is “reset” to $0.00

How can I fix that?

Thanks

koolthememaster

Hi,

Yes we know about this. Please email us http://themeforest.net/user/koolthememaster so we can answer you in brief.

Regrads, Koolthememaster

Hi,

I tried to contact you but didn’t got any response. There is a problem with the left navigation, it breaks the page when we create a CMS with a left navigation. Please respond us asap.

koolthememaster

Sorry..Replied to you please follow up.

when i click on item quick view i get “Whoops, our bad…” bad link

http://www.freedomtablets.com

would you please take a look and tell me whats wrong?

koolthememaster

Hi,

Please upload all files as per instruction, Your issue will be resovle.

Thanks

tarekalfaraj

thx it helps :) back in business

Hello, I wonder if running the latest version of magento 1.7.xe if I can easily translate the theme to pt_BR.

fairly Purchased

Hi , I bought “Caramel” theme and I am making some changes on it . Can you tell me how can I get rid of “BRANDS” on the toolbar at top of the page ?

koolthememaster

Hi,

Please email us http://themeforest.net/user/koolthememaster so we can help you.

Thanks

lupee Purchased

I’m having some doubts I contacted via the form and got no answers, I doubt it would be as a translation for pt_BR and installation for giving me this job can not in any way following link grateful http://tema.megacaps.com.br

koolthememaster

Sorry for late reply..but this is a basic thing & can be search on internet easily. Its good that you found what you are looking for. Thanks.

I am having doubts too…... I e-mailed them and received no response for 3 days now…. I e-mailed again…. still nothing…..

Going to give 1 star review if no answer soon…

koolthememaster

We have replied to your mail. Please check.

lupee Purchased

I did not find the solution to my problem please help me? see http://tema.megacaps.com.br grateful

koolthememaster

We replied you via email. Please check.

Do you have any backward version support ? I use magento 1.3 and want to use this theme for that . Can I

koolthememaster

We suggest you to use latest magento version. As many extension will not on work on older version of magento. Also it will create errors to your site.

SCTEAM Purchased

Hi, We need to activate the Breadcrumbs Navigation on the category site and product site. How can we do it

koolthememaster

Hi, Please share your site URL & ftp details with us. So we can add this for you on your site. Email those details to us via http://themeforest.net/user/koolthememaster so we can help you.

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