992 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
gfawcett Purchased

I am having a problem with the logo getting cut off at the top. Can you tell me the recommended logo size for this theme? Thanks.

MNKY
MNKY Author

Hello,

It can be any size, you can increase header height in theme options, if you want bigger logo.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
gfawcett Purchased

Where do I change the header size? I see where you can make the logo size bigger, but then it cuts it off even more. Thanks so much.

MNKY
MNKY Author

Theme Settings/Background & Color Opt/Header background options/Header height.

Thanks!

Default-user
gfawcett Purchased

Totally missed that :) Thank you!

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
improvinc Purchased

How do I direct the appointments section to send the appointment request to a different email?

MNKY
MNKY Author

Hello,

You can switch to second tab when building form to specify another email.

Also you can use another contact form plugin, if you like, but first disable integrated, instructions are in the end of the user manual.

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hello, I have two questions:

I’m trying to add text (two lines: phone number then sentence below it) to the right side of the header, above the menu. Does this have to be done in the header.php template? If so, do you know what coding I should insert and where?

I would like to change the font size of the main menu. I do not see that option. Can you please help?

Thanks!

MNKY
MNKY Author

Hello,

1. Just drag text widget to top/header widget area.

2. This option is in Theme Settings/Typography

Thank you!

Default-user

Wonderful! Thank you!

  • Has been a member for 2-3 years

?? ?????????? hello? Do you support Chinese service?

  • Has been a member for 2-3 years

because I want to buy this theme!

MNKY
MNKY Author

Hello,

You can translate theme to any language.

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hello,

Is it possible to add more then 4 services to the services page? I’ve copied and added 2 new portfolio items and cannot get them to appear anywhere?

http://www.experiencedinhomecare.com/services/
MNKY
MNKY Author

Hello,

Sure, be sure to set featured images for your portfolio items.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United States

I am having a problem with my blog. My site is clintonriverkings.org/news. I want to show only an excerpt, but the for some reason it will only show the entire blog post. Do you know how I can fix this so it only shows a small portion of my post?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Portugal

Hi, I just can’t find my user manual and I’m struggling with the dimensions of the photos in both the offer and the orbit slider. Don’t seem to get them right… Can you tell me the right dimensions and/or direct me to a download of the user manual, please? Thanks!

MNKY
MNKY Author

Hello,

User manual is in your download package.

Preview image sizes are:

Orbit slider: 960×390px

Offer Slider: 420×310px

Thanks!

Default-user

Thank you!!!!!!!!!!!!!

MNKY
MNKY Author

You are welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I am having the same problem with the logo. I have changed the header height to huge numbers and nothing changes. My logo is still cutoff. The header doesn’t change. What part of the template are you defining as the “header”? I wish you had a layout showing where all your sidebars are located as well, so that I could tell which one is which?

MNKY
MNKY Author

Hello,

Have you added ‘px’ after number in heading height field?

Thank you!

Default-user

I have now, thank you. What area do you consider the header? I thought the header was the slider area?

MNKY
MNKY Author

Slider area is called ‘slider area’. Hader is menu part with logo and top widget area. You can see it in theme options/background areas, they are listed from top to bottom.

Thanks!

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 4-5 years

I am trying to import it so it looks like the demo, images aren’t importing, how do I get the images? I’m trying to show my client what the site will actually look like and now I’m afraid that I have to upload dozens of images just for a working sample

please advise thanks

MNKY
MNKY Author

Hello,

Images are not included with template, they are for preview purposes only. You can contact us privately for full demo import file with images to show your client, but you will have to purchase the images to use them on your website. They can be bought on photodune.

Thanks!

transitnetwork

That would be great, I basically just need them for the prototype, we’ll pay for the ones we use if they want any of them, sending dm now thx

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United Kingdom

Hi – great theme, two problems:

Problem 1. I can’t get the Slider Background image to repeat – I like the Blue fade colour on the demo.

Settings:

I have uploaded the demo content.

In the “Slider and title area background options” section I have this background image: http://www.mnkystudio.com/care-resp/wp-content/uploads/2011/10/bg_5.png

Background image repeat is “Repeat-x”

Background image position is blank

But no background image is visible. Please type all required settings. This is the site: WeWhitenAnyTeeth.com

Problem 2. Same issue as others. Logo is cropped off. Have changed Header height to 350px – still no change.

Any help would be great. Andy

MNKY
MNKY Author

Hello,

1.Make sure you add actual image url and not attachment link. Press File URL in link field when inserting the image. Link will end with .png

2. In Theme Options/Background & Color Opt. first setting is Header height. So add “350px” there. Adding px is important.

Thank you!

acmoorhouse

Hi MNKY – thanks for the fast response. The image URL is: http://www.wewhitenanyteeth.com/wp-content/uploads/2013/01/slider_background.png

This is a screen grab of my current settings: http://www.wewhitenanyteeth.com/wp-content/uploads/2013/01/ScreenHunter_93-Jan.-07-23.01.jpg

Do I need to do anything else? Andy

MNKY
MNKY Author

Settings are right, if it does not work for some reason, you can contact us privately. Also check, if it is not caused by plugin.

P.S. We have closed discussions on forums since we answered here.

Thanks!

acmoorhouse

Thanks for your support so far – it’s an excellent theme so I have persevered…

Thanks for your support in private with your help re-installing the theme.

Based on advice from hosting company – BlueHost, I deleted everything via FTP access- even the WordPress install and started again… well, what do you know? It works!

http://www.wewhitenanyteeth.com/home/

Maybe the problem was that wordpress was installed in a sub directory rather than being the “Primary Domain” My site is now primary and with the delete and re-install everything works!

Woo hoo!

Andy.

MNKY
MNKY Author

Very glad to hear that it was solved :)

Have a great day!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
donperetz Purchased

Hi,

In the sliders option, I add a description; however, when running the obit slider, it shows the correct image, but it does not show the respective description. It seems that it loops between the first two descriptions.

Do you know why is this happening?

Thanks,

MNKY
MNKY Author

Hello,

Are your link fields for slides empy? When using description, make sure links are not filled.

Thanks!

Default-user
donperetz Purchased

Hi MNKY,

The link URL is not used. The pattern seems to be that the first and the second descriptions are displayed properly, then the third is the same as the second, and the fourth start again the first.

I am not sure why is the happening. If you have any ideas, let me know. The display of the descriptions can be seen in www.intermed.com.mx

Thanks

MNKY
MNKY Author

Hello,

Just checked that out and all works fine on our servers. Maybe some of the settings of slider are entered incorrectly? See setting example next to input field.

Thanks!

Default-user
donperetz Purchased

It works fine. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Several questions: 1. Using the orbit slider, how can I remove the black circle timer that show in the upper right corner of each image as it times the slide? 2. On my home page www.choiceswellnessaustin.com , I have used your code from your home page, as you will see. (I’m not finished editing and removing your images and text, as you will see.) I am trying to get the font sizes to be larger for the name= and position= texts that are displaying by the name. Right now they are so tiny. 3. On that same site, go to http://choiceswellnessaustin.com/faq/ . Note the right sidebar being cutoff on the top. I can’t figure how to correct this.

MNKY
MNKY Author

Hello,

1. It can be remove in otrib slider settings in theme options, but then auto advance will not be active, you can just hide it by adding this to custom css in theme options

.timer {display:none;}

2. In custom css in theme options add this:

.su_au_pos {fnt-size: 12px !important;}

3. In style.css find .widget-title and remove line-height:0. Or add this to custom css:

.widget-title {line-height:auto;}

Thanks!

Default-user

Thanks a lot for the quick reply. So to make sure – that spot in Theme Options for custom CSS DOES NOT get overridden with theme updates, even if I am not using a child theme?

MNKY
MNKY Author

Yes, it will stay. But it is always a good idea to keep a copy of it in text file on ocmputer :)

Default-user

okay, I did those changes. The only one that worked was the timer code. I’ve increased the px size in your .su_au_pos statement even up to 16px, no change. And the sidebar is still cutoff on the top. Please advise.

MNKY
MNKY Author

There was typo, it is supposed to be:

.su_au_pos {font-size: 12px !important;}

And for widget title, in style.css find .widget-title and remove line-height:0;

Default-user

I have to ask, I don’t understand why these are custom codes and not in the admin panel. So far, this site isn’t user friendly at all. I’ve run into problems with every function. And I’m very literate with computers and with wordpress. I’ve used Weaver Pro for years. I like how your template looks on your demo, but making it function has been pulling teeth.

Default-user

The code above for removing the line-height code unfortunately doesn’t shift the text down in the sidebar, it adjusts every line in the sidebar. Now my sidebar is all spaced out. I liked the spacing it had, I just didn’t want the top cut off. Also, what is the name of the title lines above the .su_au_pos text? I need to modify that size as well.

MNKY
MNKY Author

These are custom changes you are making, and if you want some shortcode parts styled different than demo, you have to make css changes. If you keep it like demo, no such changes are required.

We will reply to second part tomorrow, we are out of office now.

Thanks!

MNKY
MNKY Author

Hello,

1. So here is what you need to change in style.css
#primary .xoxo li .widget-title{color:#000; font-size: 17px; line-height: 0; margin-bottom: 10px;}

to

#primary .xoxo li .widget-title{color:#000; font-size: 17px; margin-bottom: 10px;}

It happened when cufon font is not enabled, we will update this one.

2.Title line class is: .su_au_name

Thanks!

Default-user

I’ll try that. And there’s one more part to the question. “what is the name of the title lines above the .su_au_pos text? I need to modify that size as well.”

MNKY
MNKY Author

This is number 2 in previous answer :)

Default-user

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jiantong Purchased

Hi, This is my first time to use jcarousel short code to my page, Could you tell me how to attache images to it. or could you give me some examples?

MNKY
MNKY Author

Hello,

You can find instructions and screenhots in user manual in slider section.

Thank you!

Default-user
jiantong Purchased

Thanks. I already knew how to attach it. but the imagines still can not work properly. Is the problem of the size of the image or some other issue/

MNKY
MNKY Author

Hello,

What exactly does not work properly, images are not showing? Please describe issue, so we can help; Also you can contact us privately and send screenshots.

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
mayela Purchased

How can i modify the information on the “Sliding sidebar” on the “feedback button” ?

MNKY
MNKY Author

Hello,

Hare is your answer:

http://forum.mnkystudio.com/discussion/comment/6796

Thanks!

Default-user
mayela Purchased

Please, do you have the code of the Widget like the demo just to have some test :(

MNKY
MNKY Author

Sure,

In first sliding widget area we have two widgets. First is a text widget with title and content:
This is a fully flexible four column sliding sidebar. You can modify or disable it in Theme Options.
and second is a social media widget with this in widget text field
You can contact us via email button below or submit online [fancy_link color="#6fa8fc" link="http://www.mnkystudio.com/care-resp/contacts/"] contact form  [/fancy_link]
[spacer size="20"]

Thanks!

Default-user
mayela Purchased

wow, i guess i love you ;) Thanks !

MNKY
MNKY Author

We also love our customers :D Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
venaweb Purchased

Hello,

I have a problem with add media on my WP Care theme: when I try to upload an image, there is this alert: “An error occurred in the upload. Please try again later ” and also in the same window in the Media Library tab there is nothing.

This problem appear after WP 3.5 update. How do I do to solve this problem?

Kind Regards

MNKY
MNKY Author

Hello,

Try reinstalling your wordpress update, theme does not interfere with media uploader, it uses native wordpress functions.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States
SIROVtech Purchased

I cannot change the custom background image for Theme settings: Content background options. Whenever I upload any image or specify any image from the media library the image does not show up. I even tried “reload xml” option. How do I fix this?

MNKY
MNKY Author

Hi,

Make sure you select file url in link field when adding image.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, how can I remove the ‘RSS’ ?

MNKY
MNKY Author

Hello,

Remove from bottom menu? In Appearance->Menus.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, Great theme One question, how do I add the tlf number and the social icons at the top? Thanks :D

MNKY
MNKY Author

Hello,

Just drag social and text wiodgets to header/top widget area.

Thanks!

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