1008 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

not recommended, documentation in pdf … shortcodes very dificult to configure

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I’m having a problem with one of my sites and I hope there is an easy solution. Your theme has been great but recently the header menu got all messed up, I tried restoring the site to an earlier date but that didn’t help. Then I thought it might be the plugins but after I deactivated all of them nothing happened. I tried changing the theme and that removed the issue, so is the theme acting up? By the way the site wasn’t altered for a few days so everything happened out of the blue. This is what the menu looks like now http://www.bowencollege.com/

MNKY

Hello,

Please contact us from purchased account for support.

Thank you for understanding!

Default-user

Thank you for at least responding, the person who was hired to do the website for us bought the theme from her personal account and of course she’s refusing to share her personal account information.

MNKY

It is possible you have some widget placed into the header sidebar? Also, it seems there are just too many menu items to fit the header?

Thank you!

Default-user

As far as I can see there is nothing in the header, and what you see now are actually drop pages from one of the main menu items :( I’m trying to contact the person who bought the theme to give us the theme files.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi there,

love the theme, really nice! we brought this theme but cannot see where it says how to set up the ‘feedback’ pop up which is on the live demo site. can you please point us in the right direction for this? thanks

MNKY

Hi,

It is sliding widget area, just drag widgets to that area and they will appear.

Thank you!

MNKY

You can also choose visual settings for it theme options/footer-sliding sidebar/Sliding sidebar options

Thank you!

purplecloud

ah thanks, i can see the styling options now :) for the widget for feedback, is it a Special shortcode widget?

MNKY

These are sliding widget areas, you will see them in appearance/widgets.

Thanks!

purplecloud

i see the place to drag widgets too :) but where is the feedback one?

MNKY

Sliding Sidebar Widget areas – these are inside Feedback tab.

purplecloud

ah i get it now sorry thanks for replying :)

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 2-3 years
cmartel Purchased

lol laughing at all the people complaining about the shortcodes. Have you ever used Wordpress before?!

Anyway, I have an issue with the submenu. Most notably it will appear but as soon as I move my mouse to a submenu item it immediately disappears. Is there a fix for this?

MNKY

Hi,

:))

Sounds like menu has been moved too low, move it up so the submenu starts on the header background, this should do it.

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

For the sliders on Home page, is there a way to make these rotate randomly?

MNKY

Hi,

If you use orbit slider, then there is no such option. Slides are displayed in order set in theme options only.

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
eyerock Purchased

How do I remove the H1:s in the sliders? Currently I have 4 H1:s on my indexpage, and that is 3 to many. Which file do I have to edit in order to remove them?

Default-user
eyerock Purchased

Got it myself: for the offer-slider->theme/functions/offer_slider/offer_slider.php

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

Can wpml or qtranslate plugin be installed and are those supported? Are there pricing tables also available in the theme beside pricing boxes?

thank you

MNKY

Hi,

It can be used with translation plugins, but some strings may not be translatable, like text from theme options.

Only pricing boxes are available.

Thank you!

Default-user

but I suppose I can translate the text by my self and just add language flags from the plugin to switch between the languages?

MNKY

Yes, we include .po file to do this.

I can also recommend our Kickstart theme, it has similar layout but more features. And you will be able to replicate Care layout and colors.

Thank you!

  • Has been a member for 0-1 years

Good Morning

I have created the below website using your theme, however a number of hyperlinks have been set on the home tabs (Pharmine Project, EIPG Journal etc) however they are not working.

What is the issue here?

http://eipgv2.zhetainternational.info/
MNKY

Hello,

Please contact us from purchased account for support.

Thank you for understanding!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello there!

Great theme! Been using it for months now, perfect stuff.

Just wanted to know how you can adjust the size of the font for the menu? I have a few people complaining about the size of it, saying it’s too small.

thanks for your input!

cheers

MNKY

Hi,

Thank you! Menu font size can be adjusted in theme options/typography settings.

Best regards.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States

I was able to create one page http://claimresolutions.com/long-island-medical-billing/ with everything working properly but now when i try to create a new page http://claimresolutions.com/hawaii-medical-billing/ using the same settings just a different photo for this page and when i hit publish/update it doesnt save the information entered for the custom header. How do i fix this my client is wanting targeted pages for certain cities.

MNKY

Hi,

Make sure you are using latest version of the theme this has been fixed some time ago.

Thank you!

joshminson

I will download the theme again

joshminson

so i downloaded the newest files and now i am having a problem with some sort of drop down menu showing up upon initial page load.

MNKY

Press reload xml in theme options and select responsive settings you and in theme options.

joshminson

ok thank you

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 2-3 years
cmartel Purchased

Is there a way to change what the sliding sidebar is labelled as? Instead of “Feedback” I’d like it to say “Contact Us”.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Fatih52 Purchased

Hello,

thank you for this great theme. Unfortunally i have a problem, the background collor in the header and the footer don’t change. I’m trying from theme options but still its the same..

What can i do? Thank you!

MNKY

Hello,

Please check, if it is not caused by a plugin.

Thank you!

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hi,I just wondering, can I totally control the fancy box? Fox example, on ‘Service page’, could I disable the fancybox functions of thumbnail image for each item of our service list?

MNKY

Hi,

You can go to settings/media and look for the options available.

Thank you!

Default-user

Thank you very much! Actually, I tried to adjust some setting before, but still does not work. Could you give me more detailed descriptions? Thanks again!

MNKY

If you go to media settings page and scroll down to Images & Inline content section and in “Apply to” dropdown choose second options. Now images will be opened in lightbox only if you wrap them in section with class specified in box below.

Thank you!

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • Exclusive Author

Hi nice themes, i have question for Appointtment,its only msg email or is database at admin panel to view all reservation ?

Thanks

MNKY

Hi,

It is a contact form and it send email to your address and also stores messages in dasboard.

If you need some structured appointment solution, you should use a plugin.

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi,

I am using Care theme on one of my websites. IS there a way to add a captcha on the form that comes with the theme? Please advise. Thank you

MNKY

Hi,

You will have to use different contact form for this, like Contact Form 7. But first disable integrated form (instructions are on the last page of the user manual), after you can use any contact form plugin.

Thank you!

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United States

Hi – nobody is replying on the support board, can you please help?

http://support.mnkystudio.com/discussion/1653/responsive-settings
MNKY

Hi,

Just press Reload XML button in theme options, new settings should appear.

Thank you!

Default-user

Perfect! Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, I can’t seem to get the white frames around my images via the offer slider. Can you please let me know what I am may be missing?

Thank you, Robyn

MNKY

Hi,

White frames are on the images themselves. Use your preferred image editor to add them.

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I want to use your theme for Russian WebSite and was wandering if Theme Options and your framework could be translated in Russian language?

MNKY

Hi,

Unfortunately we do not have prepared backend translation files.

Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello again, I am trying to make the orbit sliders open in a new window. I have added the target_blank, but it is sending it to a 404 page. Can you please let me know where/how to change the code to make this possible?

Thank you, Robyn

MNKY

Hey,

In functions/orbit/orbit-slider.php change beginning of line 12 to

echo  '<a target="_blank" href="</pre>

Thanks!"></a>
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Chulais Purchased

Hello,

The “Offer Slider” is not working on responsive

http://www.mnkystudio.com/care-resp/sliders/offer-slider/

Is not showing the slider in responsive

Please let me know Thank you CHY

Default-user
Chulais Purchased

sidebars widget also are not showing in responsive

Default-user
Chulais Purchased

Is the theme full responsive?

Default-user
Chulais Purchased

I am using http://www.studiopress.com/responsive/ to check the responsive and I found element that are not responsive on your theme.

Any help regarding this?

Please let me know Thank you CHy

MNKY

Hi,

Yes, some elements are hidden on mobile screens.

You can enable sidebar, if you want though. To do this you will have to open css/mobile-all.css and remove display:none for sidebar. Then you can add width:100% to it.

Thanks!

Default-user
Chulais Purchased

So in that case, I need a full responsive theme with not hidden element, specially slider.

You never specified that some elements are not working on responsive. You advertised the theme as a “Responsive”

So what I am going to do now?

Please let me know Thank you CHy

MNKY

Layout is responsive and you can see how all elements behave in live demo.

We can suggest to use different slider that is supported in responsive mode.

Thank you!

Default-user
Chulais Purchased

Well you never specified on the “Item Details” that other sliders are not responsive supported.

I changed the css to 100% but the slide tittle are getting cut off on 240×320 (small phone) and 320×480 (iPhone)

I am sorry but 65% of my traffic are mobile device and I need to fix this issue for me and for others buyers.

Please let me know Thank you CHy

MNKY

Unfortunately with current slider code it can not be made responsive, this is why it is meant for desktop devices only. On mobile phone it gets replaced with page title, which is not visible on desktop screens.

I can only offer a bit of hack code to make it fit mobile screens:
    @media only screen and (min-width: 768px) and (max-width: 959px) {
    #offer_slider_frame {zoom: 0.8 !important;}
    .slide_offer h1 {margin-top:0px !important;}
    .slide_offer p {font-size:16px !important; line-height:1.7 !important;}
    }
    @media only screen and (min-width: 480px) and (max-width: 767px) {
    #offer_slider_frame {zoom: 0.5 !important;}
    .slide_offer h1 {margin-top:0px !important;}
    .slide_offer p {font-size:20px !important; line-height:1.7 !important;}
    }
    @media only screen and (max-width: 479px) {
    #offer_slider_frame {zoom: 0.3 !important;}
    .slide_offer h1 {margin-top:0px !important;}
    .slide_offer p {font-size:28px !important; line-height:1.7 !important;}
    }

Thank you!

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