1022 comments found

Hello

Is the gradient blue background you use in the demo a custom background or something I can create in the theme?

Thanks, Alan

MNKY

Hi,

It is custom background image. You can find the image in PSD_and_image_files folder in main files download package.

Thank you!

Hi there,

I need to remove the ‘Sliding Sidebar Widget Area 1 through to 4’ so that I can clean some space. I need to know what those widget areas IDs are so that I can remove them in the functions.php file.

Could you please let me know where I can find them or what their IDs are.

Thank you, JackMagic

Default-user

Also could you please give me the IDs to all the Footer Widgets as well. Thank you.

MNKY

Hi,

Go to functions/sidebars and you will find all of them.

Thanks!

Hi I have a new customer with a website with care template installed. I haven’t ever worked on your themes and I don’t know how to find documentation for learn to use the template. Could you help me? Could you show me a manual? Thanks Bye

MNKY

Hi,

User manual comes with a theme Main Files download package. Just download it from Theme Forest.

Thank you!

I having difficulty getting a CSS gradient to work with the Care template in the responsive mode. Is this possible? Customer has decided he wants gradient on a responsive site.

MNKY

Hey,

Could you please tell what gradient exactly do you mean?

Thanks!

Default-user

I’m trying to use a responsive gradient background on the body of the site. I do understand how to use Colorzilla.com to generate the code for the CSS. The web site is located here: http://www.drkbraces.com . Thank you very much. The client feels there is too much “white” on the site. Love the template.

MNKY

You just have to apply the gradient to the body tag as a background: property. It will work on mobiles also, there is no difference from desktop devices with displaying CSS3 gradient.

Thanks!

kangsh Purchased

I would like to know the steps how to update to latest version from existing site. Previously it not comes with responsive version, now it come with responsive version and I would like to update the theme. Appreciate if you can provide some guide.

MNKY

Hi,

You have two methods:

WordPress update
Sidebars and Menus might become inactive. Drag them once again to widget areas in Appearance->Widgets and set menus in Appearance->Menus.
1. Activate default wordpress theme
2. Delete old version of the theme
3. Upload new theme version
4. Press Reload XML in theme options
Manual update
1. Delete contents of wp-content/care folder via ftp or hosting panel
2. Upload contents of updated care.zip folder
3. Press Reload XML in theme optiopns
<pre>

Thanks!</pre>

I’m working on a client’s site that uses your Care theme, and the Footer Widget Area 4 isn’t showing up on the front end of the site. The site url is allegianceva.com. What can be done about this? Thanks!

MNKY

Hi,

Have you added widgets to fourth footer widget area?

Thanks!

Default-user

Yeah, I added a Text widget with a title and an image. If you’d like I can give you the login to the site. Let me know. Thanks!

MNKY

Sure, you can send it in private message.

Thanks!

does the appointment booking widget come with the theme? I see it on the live demo but nowhere on the ‘item details’ on the theme page

MNKY

Hi,

It is just a contact form we use there. Any contact form plugin can be used instead, also there are various booking plugins available out there.

Thank you!

In the full version of the site can I create active links on the text from the services on the main page: Diagnosis, Rehab Therapy, General Surgery, etc.? I would like to be able to click on the blue text —also can I have more than four featured services.

Same question for meet staff—will I be able to click their name in blue to take them to detail page?

Thanks!

Allen

MNKY

Yes, it can be done, but the element style will be bit different, however functionally everything can be done like in care demo. The demo content of care-theme won’t work, so you will have to add elements on new page.

Forums posts are available for view only with purchase code.

Thanks!

AlStatic

Can I have more than four featured services on main page?

MNKY

Sure, you can build layouts you want. These are just examples for the demo preview website.

mikeh85 Purchased

Hi, I’m having an issue with social links widget. When I input the link for youtube, and yes, its the full URL, it doesn’t take you to the youtube page. Instead, it populates a blank box upon clicking the youtube link. Can you assist? Thanks

MNKY

Hi,

Do you mean a blank pop-up? Please go to Settings/Media and disable auto-detect for youtube in fancybox settings.

Thanks!

Default-user
mikeh85 Purchased

Thank you!

I am using the menu bar, and I have added several submenus to one of the menus—-trying to replicate the Theme Features menu.

Every time I hover over the specific menu, all the submenus show; when I try to hover over them, sometimes they flicker and hide sometimes they stay—-this does not happen in the mobile version. Any idea why is this happening?

Also, how can I create a menu—-with submenus, where the menu is not a link and does not redirect you to a page. In brief, it only creates a category for you to organize the submenus (I already tried using a category).

Thanks

MNKY

Hey,

Try moving menu a bit up on theme options using margin option.

To add empty menu item, choose Link option when adding it, add # as url, after item is added, just delete it.

Thanks!

Hello—how can I change Portfolio slug to say Services?

Current: http://mydomain.com/portfolio/urgent-care-center/ Would like: http://mydomain.com/services/urgent-care-center/
MNKY

Hi,

If you already installed a theme, it will probably give 4040 error, if you change custom post type. You can just remove it using this plugin:

http://downloads.wordpress.org/plugin/remove-slug-from-custom-post-type.zip

Thanks!

mayela Purchased

Safe to upgrade wordpress 3.9 ?

MNKY

Hi,

We are running 3.9 on our demo and also no issues have been spotted by us or reported by users yet.

Thanks!

When I try to import a contact form (Contact Form 7 plug in) to the sidebar of a page it defaults to the Care theme’s own contact form layout. But when I paste the same code into the page (not sidebar) it appears as I want it to.

MNKY

Hi,

Go to functions.php and add // before this line:

require_once(MNKY_FUNCTIONS . ’/contact-form/grunion-contact-form.php’);

Thanks!

How can I make service links on main page clickable text? Also—how can I change order or services/portfolio items without deleting them?

MNKY

Hi,

These questions have been covered on our support forums. If you can not find them, I will be happy to do it, when back to office.

Thank you!

Hi Guys, Is there any way to add BCC to build in contact forms?

MNKY

Hi,

Sorry, no such feature for built in form. But you can use any other contact form plugin that has this functionality.

See last page in user manual to disable integrated contact form.

Thanks!

renzomb Purchased

Hello i buy this theme and, have some problems with trying to add differrent post categorys in different page (not in blog) how can i do it?

http://www.seraan.com.uy Here is the web and i need in “cuidados” page put the post of the category: “cuidados”.

Thank you.

MNKY

Hi,

You can use posts shortcode to add posts to the pages. In shortcode builder you can specify caetgories for them.

Thank you!

Will have compatibility problems with 3.9.1 version?

MNKY

Hi,

You can safely update to 3.9.1.

Thanks!

Hello,

I am trying to increase the size of the portfolio description font but I’m struggling. The HTML tags that I put in just disappear when I update the page.

Can you help?

Thanks

Ben

MNKY

Hi,

HTML is not allowed in that field. You can use this class:

.pf_decription {font-size:14px;}

Thank you!

Also,

When I set the featured image in the portfolio, the actual portfolio image works fine.

http://66.147.244.233/~moneymr2/elc/training-courses/

But when you click on the button to take you to the description page, the features image is sat at the top of the page.

http://66.147.244.233/~moneymr2/elc/portfolio/dementia-training/

How can I remove it?

Thanks

Ben

But when you click through
MNKY

Hi,

If you do not want touch the code, just add this style:

.portfolio_img {display:none;}

Otherwise you can remove it in single portfolio php template file.

Thanks!

Hello,

On the portfolio page: http://66.147.244.233/~moneymr2/elc/training-courses/

How can I turn off the the links in the titles? I would rather use the buttons.

Thanks

MNKY

Hi,

1. You can change hover overlay in single portfolio item settings. For example choose magnifier.

And to remove link from title you have to edit portfolio-one.php file and remove from line 79.

2. Sliding tab is turned off in theme options->footer/sliding sidebar settings. There is a checkbox to disable it.

Thanks!

Default-user

Hello, thanks but I don’t want to change the hover overlay. I want to disable it completely. Thanks

MNKY

Hi,

Then just add this to style.css:

.mosaic-overlay {display:none !important;}

Thanks!

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