An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, UDTHEMES, will respond to buyers’ questions and provide limited support through their own support system.

Additional information from UDTHEMES:

All our products come with free Basic Support.

Our staff works Monday through Friday. We try to answer questions within 48 hours.

Item support does not include:
* Customization and installation services. These services can be purchased separately if required.
* Support for third party software and plug-ins

Go to item support

When to contact Help Team

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.