I am running into a bit of an issue with your Cartel Theme and embedded Light box (Fancy Box). I am trying to use “Social Gallery” and everything is working well except for the double-stacked light boxes. When I click on an image to open it, the Social Gallery Lightbox comes up on top, but when I close it there is an underlying Fancy box Light box image being displayed, which then must be closed as well.
I know that Fancy box is a critical aspect of this theme, especially with the front page. I tried commenting out the Fancy Box .js & .css from the function.php file, but it disable the mouse over zoom effect, the overlay image, and messes up the grid layout.
My question to you… Is there a way to keep fancy box enabled, yet preventing the image (Individual or Gallery Image) from opening up in the Facnybox Lightbox. I only want the clicked image to appear in the “Social Gallery” lightbox.
Thank you for contacting us.
We’d have to see what is going on before we can tell you what would be possible
Could you please send us an email to firstname.lastname@example.org along with the URL to your so that we can take a look what is happening.
Email just sent, Thank You
Good Morning, I was wondering if you received my email? Thanks for your time.
Yup we sure have and we are still looking into it.
Just checking in to see if the solution I added to your site works for you.
Thanks for taking the time to sort out my issue. I think this work around will be just fine. I will let you know if I have any issues. So far i have tested it in IE9 & Safari and it looked great. Thanks You
No problem at all. Glad we could help
What is the default font of the menu in your theme?
I would like to use the same font for some documents but I can’t find this detail.
Thank you so much for your help.
The font used for the main menu of the theme is Arial.
Thanks for a really nice theme. I have a few issues, I hope you can help with.
- Is it possible to rearrange how the portfolio photos appear or are ordered on the home page?
- On the demo there is a black stroke around the pictures on hover, how do I do this?
- Where do I manage my photos on my slides in my projects? If I ex. want to add more photos to a slide?
Thanks in advance
Yup you can rearrange the portfolio thumbnails. Go to Portfolio and then click quick edit on each project and set the order, starting from 0 (this would be the first thumbnail).
For the thumbnails go to Foundry > Colors > Shortcodes and look for
Lightbox & Thumbs: Rollover Padding. There you can choose the amount of padding to use for the rollover.
For the slider you’ll need to upload your photos in the media uploader. Have a look at this video tutorial, which will show you how to add slides.
Let us know if you have any further questions.
Hi there, I was wondering if you would be able to assist me in figuring out how to have the emails sent to my preferred email when people try to send me a message via the comment page. I’ve sent out a couple of test emails but I don’t know where they actually get sent to. Can I have them sent to my email address?
Hi there! This is a great looking theme and I’m considering using it for an update on my site, but had a pre-buying question.
Is the masonry style grid the only option for a grid on the homepage? For instance if all my featured images were the same size, would it appear as a standard grid instead of the masonry look? Just wondering as most of my projects are video, which don’t lend themselves to vertical featured images.
The masonry offers four different image sizes to choose from. If you upload a single size only it will indeed look like a normal evenly sized grid.
However, what you could do is to use the regular landscape and large landscape format for featured videos This I think, would look pretty cool too.
Let me know if you have any more questions.
Hi there when instlling the demo content i get taken to a page saying “page not found” i have uploaded demo content with other themes but havnt run into this problem. YOu able to help me out
Responded to your other post
I got it to work. Cheers
Glad to hear it
Hi, I ve has sent an email and haven’t had a reply since friday? Are you able to get back to me?
Thanks for getting in touch.
I’ll be happy to help you out it’s just in your last email you stated that you got it to work. If this is not the case let us know and we’ll be happy to help.
Is it possible to re-arrange the portfolio view ? Currently there is lots of space in left and right side of masonary grid. My requirement is to have more column and use that empty space from both the sides of masonary grid. Kindly help me in that .
Thank you for getting in touch.
Yes you can rearrange the grid. Go to Portfolio and then click “Quick Edit” on each item and set the order, starting from “0”. Remember to click save.
Hi! Is it possible to show upright pictures in the gallery? actually there are only pictures in the landscape format. thanks
Yes you can show portrait and landscape photos in the gallery, just as is shown on the homepage of Cartel. Let me know if this is what you mean.
Hello! We are thinking of buying this theme, could you please let us know how is the size of the images in the WORK page defined? It looks like they follow a 3 column grid, but is there a way to specify how much space they take? For example, two columns and two rows (like the BE FREE wolf image) and so on…Thanks so much!
Thank you for your interest in Cartel WordPress.
Yes you can choose between the four different sizes. You could set all images in the grid to the same size or one of the four that are provided. There is not, however, an option for a two column or 4 column grid, only three.
Let me know if you have any further questions.
I’m very interested in buying your theme, but I would like to know something first. Is there another way to display the single projects than the slider ? Also, could it be possible to use a Gif rather than a picture in the portfolio gallery ?
Thank you in advance for your help
You can opt for either the slider, a video or a featured image for projects. You can also have no featured media and just use shortcodes instead
Yes putting a gif image in the gallery should be possible.
I am interested in purchasing this theme but I would like the home page to be different. I have three questions:
1. Can the home page have just the slider at the top with the blog underneath? I don’t want the masonry box. I’d like readers to scroll down and go right into the blog. (its a fashion blog)
2. Does the typography on all of the pages have to be so big? Can I control the size of the headings on the other pages and on individual posts to the blog?
3. Do the pictures for the blog have to be sized the way they are in the demo? I’d like to have them be more horizontal than vertical. Is that possible?
Thank you for taking the time to help me sort through this.
1. Posts on homepage
The theme only supports having the homepage with or without recent project, not recent posts.
2. Font Size
Yes you can set the font size of heading through the Theme Options Panel
3. Post Image
Post images are cropped to the size you see. We could of course customize the theme fore you so that they are cropped to a different size, i.e. portrait. If of interest let us know and we could have a look into the cost.
Hi There, I have uploaded the newest version of wordpress and now the “add media” button on my post page doesn’t work at all any advice on what the problem is and how I’m able to fix it?
What version of Cartel are you running? Please make sure you are running the latest as this issue has been fixed in the later version.
Hi UDthemes, how´s going?
Great template, I´m pretty sure this is the one and I´m thinking to buy it, but as rookie on these things I have a few questions. Could you help me if possible?
. Does it support animated gifs in the portfolio miniatures as well inside the single pages?
. Is the visual composer available in all the pages? Can we customise and play around with all the elements? (Case of the “about me” page – can we add animated gifs on it?
. In the portfolio is there any specific order or size how the miniatures show up? or can we define to have something like this? https://geekpics.net/3I3Y and by the way, can we define as well the size of white space between the projects?
. In terms of type, can we pick others fonts?
Sorry to bother you with this, I wanted just to be sure.
Thanks againn and keep the good work
Hi guys, love the theme. Having a slight problem. I cannot seem to get a background image to show up that was there previously. I have checked all settings in the foundry and everything checks out. I’ve tried using other images uploaded in several different places and no luck. Any ideas? Just upgraded to WP 4.3 thinking maybe thats the issue.
Please join us in our Support Forum at http://support.udthemes.com/ we’ll be happy to look into the issue you are having.
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