148 comments found

any plans to make this theme retina ready?

UDTHEMES

Hi jdeezy,

Thanks for contacting us.

For the time being we have no plans on making it retina ready; perhaps in the future :)

best,

Can you please make this Retina optimized? It’s useless for people with retina.

UDTHEMES

Hi boozeshop,

Thank you for suggestion, we’ll definitely take it into consideration.

Best,

helo I already bought this one, but i can’t update it to 1.7

this is the problem : http://kitaanaknegeri.com/wp-content/uploads/2014/08/Screen-Shot-2014-08-07-at-5.00.33-PM.png

can you help me?

regards.

UDTHEMES

Hi superchipon,

You simply need to delete the old version before installing the new version. So, if you’re doing this via the admin, follow the steps below: Activate another theme; Delete your installed version of Cartel; Upload, install and activate the latest version of Cartel.

If you need help with anything else please feel free to join us in our Support Forum at http://support.udthemes.com/ and we’ll be happy to help.

Best Regards,

Hi,

Two presales questions: - Can the width of the theme be set/changed somewhere in the options? - I see some comments about this not being Retina optimized; couldn’t that just be solved through the X2 plugin? Thanks!

UDTHEMES

Hi kasper_dk,

Thank you for contacting us.

1. The width of the theme can not set in the options panel. It would need to be changed in the CSS.

2. That is true, the theme is not retina ready. It has not been tested with the X2 plugin, although it should probably work.

Let me know if we can assist you further.

Best,

Hello, thanks for making an awesome theme and having great support. I’m trying to get my portfolio to show the most recent item first in the grid. Can you help?

UDTHEMES

Hi mrindubitably,

Thanks for the comment, much appreciated!

By default projects will be added to the bottom of the grid. However, what you can do is to change the order of each portfolio item. You can do this by going to “Portfolio” and then by clicking on “Quick Edit” for each project (Note: to make the Quick Edit link appear just mouse over the project title).

Let us know if we can assist you further.

Best,

Default-user

Thanks for the quick and helpful response. I have another issue. It seems the arrows in the individual portfolio pages don’t work. I can only click on the left arrow.

UDTHEMES

Hi mrindubitably,

Please send us a link to your website to info@udthemes.com and we’ll check out what is going on.

Best,

Hello! I love this theme, but I have one question. For the portfolio page – I saw in the live demo that when you click a category such as “design” – the photos for post in that category stay clear but the other boxes go gray. I’d rather when you click a category, the other posts disappear instead of just turning gray. Is this an option in the theme? Thank you! – Janelle

UDTHEMES

Hi ndejje,

Thank you for contacting us.

By default this is not an option, but we have a paid customization service that could handle this modification for you. If of interest, please send an email to info@udthemes.com with your request and we’ll take it from there.

Best,

I wonder if you can resolve a query (being new to wordpress!)….

The demo has a Portfolio Masonry Grid on the home page; is there the option for this to be full width?

Just something I’d like to know before buying!

UDTHEMES

Hi ndejje,

Thank you for contacting us.

We’ll be happy to help you out but I need to you to clarify a little further what it is that you want. Are you looking to hide the header and make the grid span the full width?

Best,

Default-user

Thankyou for your response – I’d be interested in making the “WELCOME TO CARTEL CREATIVE WORDPRESS THEME” smaller (needless to say, changed!) and the grid span wider (i.e. full width)

(I hope this helps…)

UDTHEMES

Hi ndejje,

Thanks for specifying.

Drop us an email to info@udthemes.com and we’ll show you how you can reduce the section title size. To widen the grid the theme would need to be customized and the sizes recalculated. We have a paid customization service that could handle this. In your email just include the request and we’ll take it from there.

Best,

Hello,

I’d love to buy this theme – I just wanted to know if I am able to make the portfolio items on the homepage ‘link out’ at all – even if it means using the Editor / editing the CSS

I need to use this as a showcase site which links out to external sites with one click

Hope you can help,

Thanks so much, Blaise

UDTHEMES

Hi Blaise,

Thank you for contacting us and your interest in Cartel.

By default the portfolio items cannot link externally, they can only link to the projects with which they are associated. Also, it would be a little bit more than a CSS customization. However, we do have a paid customization service that could handle this for you. If of interest, shoot an email to info@udthemes.com with your request and we’ll take it from there.

Let me know if I can assist you further.

Best,

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