191 comments found

Hi,

I’d like to add comments to pages as well as posts – I’m using the Disqus plug in. I noticed someone else has made this request and the reply was that you have a paid service that could add this function to my website. Just wondering how much this might cost please?

UDTHEMES

Hi woodro83,

Thank you for contacting us.

Please send your request to info@udthemes.com and we’ll take it from there.

Best,

Per_CH Purchased

Hi, Thanks for this great Template. Is there some way to export/download foundry skin? Best

UDTHEMES

Hi Per_CH,

Thanks for the comment!

Unfortunately there is no export function for a Foundry skin. You can only import skins.

Best,

Hi! I like your theme! I would like to buy immediatly but i ve just a question:

can i link Portoflio featured images directly to a lightbox gallery ? i don’t care a lot about articles, i need my clients to see full resolution photos.

a second question but it’s less important: my dream would be to have my logo at the center of the page and the navigation bar just under it. Do you think you can help me with this without going too wild with CSS and PHP ? ;)

UDTHEMES

Hi ilmattiapascal,

Thank you for contacting us.

1. Lightbox

By default project thumbnails can only link to projects with which they are associated. They cannot link to a lightbox.

2. Centered Logo

We’ll be happy to show you the small CSS modification you would have to do to achieve this.

Best,

I am trying to set my portfolio page’s visibility to “password protected” but it’s not requiring a login. The heading changes to “Protected: Work” but no security. Is there a way to fix this?

UDTHEMES

Hi Brewklyn,

Thank you for contacting us.

Please send us an email to info@udthemes.com along with the URL of your site so that we can take a look at what is going on.

Best,

Hi, I’m new to wordpress sites. I’m looking at buying cartel, but I wanted to know if later on I can add a shop. Is there a way to ‘patch’ in extra functionality purchased from elsewhere? or from you guys?

UDTHEMES

Hi LibsterLobster,

Thanks for getting in touch and for your interest in Cartel WordPress Theme.

Unfortunately, Cartel does not officially support any e-commerce plugins.

Please feel free to let us know if you have any other questions.

Best Regards,

Susomn Purchased

Hi! I need to know if this theme works with Wordpress 4.1. Thanks!

UDTHEMES

Hi Susomn,

Thanks for getting in touch.

Yes, Cartel does work with WordPress 4.1.

Best Regards,

Default-user
Susomn Purchased

Hello again! I am having problems editing the template Cartel. When I imported and installed the demo, I loaded it wrong and missing elements. I tried reinstalling, but in doing so tells me that the files already exist. I tried to reinstall Worpress on my server and Cartel on my wordpress, and keeps saying that the files already exist. I started from scratch by deleting and creating a new database, and this is still happening. How can I reset everything from scratch and re-importing the demo not tell me that the files already exist? Thaks!

UDTHEMES

Hi Susomn,

The “files already exist” message should not cause an issue. You’ll get this message when you are trying to upload images that already exist on your server.

If you would like to delete all images that already have been imported before you try importing again, you will find them in wp-content/uploads.

Please feel free to join us in our Support Forum at http://support.udthemes.com/ if you any other questions and we’ll be happy to help.

Best Regards,

Hello, a couple of pre-sales question here.

1. Is it possible within the Foundry Options to have the Main front page grid of posts be adjusted/modified? i.e. Like form a traditional square grid format (3 or 4 columns wide) going down the page similar to your other “Raw” theme.

2. Is it possible to add or show featured posts/content or galleries with titles and or summary on the Main page? Just wanting to know if these elements/widgets can be added/modified to the Main page and still keep the site functioning the same.

Thank you.

UDTHEMES

Hi StarshipTokyo,

Thank you for contacting us.

1. Grid

For the homepage grid what you could do is to just use the small rectangular thumbnail format for the grid. You cannot however change the number of columns. You set the thumbnail size when you create a project under “Portfolio Options”, choose 286×196px.

2. Featured posts

If you are using the portfolio index as the homepage you can only show projects. You could of course add a recent post widget to the footer but it would only show the post titles. Alternatively, you could set the blog index as your homepage and choose the grid format, seen here: http://demos.udthemes.com/cartel/wordpress/black/blog/.

Let us know if you have any further questions.

Best,

Hello, do you think an update from 1.3 to the newest version will wirk without any problems or danger to loose settings?

UDTHEMES

Hi eukally,

Unless you’ve made any code changes to the theme files there won’t be any problems. Updating your WordPress Theme won’t cause any issues with your settings.

Hope this helps.

Best Regards,

Strange: when a new slider has been created, and some slides of it are edited after being published, the changes won’t be shown.

For example: when three more images are added, the new ones aren’t displayed (there is no cache, of course).

Please give me some help here.

Thank you.

UDTHEMES

Hi eukally,

Thanks for getting in touch.

That does indeed sound very strange. When you uploaded the new images, did you remember to set the “Display Option” setting to “Display in Featured Slider”? Is it a featured slider or a shortcode slider you are having this issue with?

Please join us in our Support Forum at http://support.udthemes.com and we’d be happy to take a look and help you if needed.

Best Regards,

Default-user

No, it’s a shortcode-Slider … it appears: ‘Please upload multiple images to the slider.’ – but there are slides.

UDTHEMES

Hi eukally,

Maybe you’ve put in the wrong id attribute for the slider shortcode?

Please send us an email with a link to your site and login details at info@udthemes.com and we’d be happy to look into it for you if you like.

Best Regards,

Hi! I like your theme! Just a question before I buy it: the theme is compatible with woocommerce?

UDTHEMES

Hi mattiacelli,

Thank you for contacting us.

The theme has not been tested with WooCommerce.

Best,

hey, reading the documentation i still dont understand how i can make my site look like your demo site, do i have to create a portfolio for every picture to show up on the homepage?

UDTHEMES

Hi Anthonydl5,

Thank you for contacting us.

We’ll be happy to help you out with this. Yes you have to upload an image for each project and set that as the featured image. Projects without featured images will not appear in the portfolio on the homepage.

If you prefer you can contact us by email at info@udthemes.com along with your login details and we’ll happily set up a sample project for you.

Best,

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