139 comments found

  • Has been a member for 1-2 years

Hello, we are glad to see all the creative possibilities that you provide with this theme. Just a few questions:

1. WP Gallery. Is it possible to see all the images as a slider when you open the lightbox? By now you have to close and reopen each picture.

2. WP Gallery. Is it possible to show captions only in the lightbox and not also in the thumbnails just in case we write a long caption? I think it wouldn’t look nice if it takes more than one line in the thumbnail.

3. Slider Shortcode. Is it possible for a phone layout to disable or move apart the arrows and navigation bullets, and place the caption under the images as you do with all the other captions? By now everything is in the image and it is impossible to see the picture with so many things over it.

4. Portfolio Grid. Is it possible to make a custom link for a portfolio item so that you can link it to a page, blog post or whatever?

5. Homepage. Any chance to have a blog posts shortcode? or even the possibility to insert a blog post in the actual portfolio grid?

Thanks for your time to answer and for making such a nice theme.

Default-user

One more thing.

6. Image Hover. Can we choose different ‘hover images’ or is it the same one for all the pictures as we see in your demo with your ‘hover logo’?

UDTHEMES

Hi there,

1. This is currently not supported. We may consider something similar though for an update.

2. This can be achieved with a small css modification, allowing the captions to be hidden for the thumbs and shown only in the lightbox.

3. Again possible with a small css modification. The arrows and/or navigation bullets can be moved or hidden in the breakpoints for mobile. The captions cannot, however, be displayed outside the slider but could be hidden on mobile.

4. They can only be linked to projects.

5. We will consider adding support for recent posts on the homepage in an update.

6. By default a logo is shown but you can override this with text for each rollover for both the grid thumbs and for the lightbox shortcode. You cannot, however, show different rollover logos.

Best,

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years

A very nice work! Good luck :)

UDTHEMES

Thank you, appreciate it!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Can the main page do an infinite scroll with the post?

UDTHEMES

Hi there,

could you please clarify a little further what you mean by ‘an infinite scroll with the post’?

Best,

Default-user

On the page titled “work” it has several example post on it. I’m curious if i start posing multiple post will it do an infinite scroll and keep loading the post on that one page, or will it have a next button at the bottom to go to the next set of post?

Thank you

UDTHEMES

Hi there,

there is no “infinite scroll”. All the projects will be loaded at once and there will is no pagination on the portfolio index.

Best,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, nice theme. I’m considering to buy it, but i have a question. Does it support a drag’n drop plugin like visual composer? Thank you for your answer in advance.

UDTHEMES

Hi there,

It has not been tested with a visual composer plugin.

Best,

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
chr313 Purchased

Hello, I was wondering which file/s instantiate fonts. I want to manually add my own google font to the list you already have. “Lato”. I’m pretty fluent in php just need to know the file names and I can do the rest.

Thank you.

UDTHEMES

Hi there,

please joins us in the support forum and we’ll gladly help you out as mentioned in the other post.

Best,

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
chr313 Purchased

Hello, got the theme installed, imported all the demo data, but the home page does not have the mason style porfolio? Nor is the a page called home in which the documentation refers to. I looked in documentation and no mention of it. I checked the site as well and nothing searchable of mason.

Can you please help?

UDTHEMES

Hi there,

Please join us in our Support Forum and we’ll be happy to help you out. The support forum is located at support.udthemes.com Note that you can only post once you are logged in. Keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I am considering purcahsing this theme. I was wondering, so it is not compatible below IE 9? and also, I am mainly a videographer, is there good support for video embedding from youtube or vimeo? thanks.

UDTHEMES

Hi there,

as marked in the product description is it compatible with IE8+. You can easily embed YouTube and Vimeo videos with the included shortcodes, please refers to the demos for examples.

Best,

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Hi Great Theme and I’m lovin’ it.

3 questions:

1 – Can we / How > turn off responsiveness for iPad http://www.roninstudiossandbox.com/PhotoGroup/ 2 – Ordered Lists loosing proper formatting > “We Make It Easy For You” http://www.roninstudiossandbox.com/PhotoGroup/photogroup-pricing-and-philosophy/

3 – Any plans to make this Great Theme compatible with Gravity Forms?

UDTHEMES

Hi there

  1. No
  2. Had a look and they appear to be formatted correctly
  3. Not tested, but should work. However, here is some info on how you could test for conflicts: http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

Best,

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, I need to center the logo and menu. I want to put the logo centered on the page, below the menu also centered. How I can do?

Thanks..!

UDTHEMES

Hi there,

Please join us in our Support Forum. The support forum is located at support.udthemes.com Note that you can only post once you are logged in. Keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, great Theme! I’m considering purchasing it, got just a single question – on Home page (in demo called Work) will I have power to arrange rectangles with posts/projects/works and use only these small horizontal ones (like with ‘hamptons’ or ‘john&james’ in demo) or will they be assigned randomly by theme? Thanks!

UDTHEMES

Hi marcinzeraa,

Thanks for the comment : )

You set the thumbnail size for the portfolio index per project, so you could use only the small landscape ones, e.g. “The Hamptons” & “John & James”, if you like.

Best Regards,

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Subah1 Purchased

I have an issue in I.E 8, when i rollover on the image of the portfolio grid (frontpage, where the images are in tiles) the rollover is all black. This, however, works very fine in I.E 9, 10, Google Chrome, Firefox and Safari. Please advise on how to fix this issue in I.E 8.

The website is: http://www.modaespresso.com/wordpress/

Thanks, Subah

UDTHEMES

Hi Subah1,

Please join us in our Support Forum and we’ll be happy to help. The support forum is located at support.udthemes.com Note that you can only post once you are logged in. Keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best Regards,

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hey guys, great theme. I’ve got a small question. If I have loads of “projects” would the front page eventually stop and show a “go to page 2” or “next” button?

Because I’d love to use this as a blog type website and use the. I quickly made an example of what I mean http://i.imgur.com/En4uT7E.jpg

http://i.imgur.com/En4uT7E.jpg
UDTHEMES

Hi there,

pagination on the homepage is currently not supported. it is, however, a good suggestion and we may consider for a future update.

Best,

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
dadvan Purchased

Hello,

How can I reverse the order of the title and header/featured image on individual/single portfolio items view?

UDTHEMES

Hi there,

Please join us in our Support Forum. The support forum is located at support.udthemes.com Note that you can only post once you are logged in. Keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, Can I create more portfolios? One at Home, and portfolios page.

Thanks.

Great Job.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hi, I purchased the theme.

It’s a clean instal but in the admin, I can’t see the following menu options.

Homep. Slides Homep. sections

Please advise

UDTHEMES

Hi stuartyboy,

There are no such options in Cartel. Do you possibly mean another product?

Please join us in our Support Forum and we’ll be happy to help. The support forum is located at support.udthemes.com Note that you can only post once you are logged in. Keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best Regards,

Default-user

Well your documentation is wrong then. On page 21 of the PDF that comes with the theme it says “Featured Full Width Project Slider Adding Slides Step.1 Go Homep. Slides > Add New”

A thread was created on your forum yesterday. Cosmin is looking for a fix. Another user has the same problem and can’t find these options in the admin section.

So which is it? Your documentation is wrong or the theme is wrong?

UDTHEMES

Hi there,

had a look and this is an error in the PDF documentation. Please refer to the online documentation for the full width slider, found here. Thank you for letting us know, we will update the PDF documentation.

Best,

Default-user

ok – another thing. How do you stop the image animations on thumbnail rollovers. I don’t like the way they resize and expand out.

UDTHEMES

Hi there,

We’ll be happy to help you out in our support forum. Please post this question there.

The support forum is located at support.udthemes.com Note that you can only post once you are logged in. Keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best,

UDTHEMES

Hi stuartyboy,

Threads not yet marked as “Resolved” doesn’t mean the customers haven’t received help. We often wait to get a response from our customers before we go ahead and mark them as “Resolved” just to be sure that they got the help they needed – this definitely does NOT mean they haven’t been responded to.

Your comment was flagged because we do not tolarate foul language or that customers disrespect our support staff.

Support is provided for free and we respond to most requests well within 48 hours.

We will be flagging this comment of yours as well as now you’re also naming customers that you seem to have mistaken for our support staff.

However, we do apologize for the error in the PDF documentation and this has been recitified in the latest update. The online documentation never had this error.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there,

Theme look awesome!

Just wanted to know if on the home page (work) is it limited to the amount of posts shown. Or can you put a decent amount on there and it just loads as you scroll down?

I know someone has asked this but I’m still a little confused on the answer.

Thank you heaps! Kay

UDTHEMES

Hi Kay,

Thanks for the comment.

There is no limit on the number of projects you can add. All the thumbnails will be loaded and displayed at once, just as in the demos. The grid will simply grow to fit all your projects.

Hope this helps.

Best Regards,

Default-user

PERFECT! Thank you so much! Will definitely be buying!

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 5-6 years

Hi, Love the theme, but was just wondering if this was or will be “retina” compatible?

UDTHEMES

Hi there,

the theme is not retina ready.

Best,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Jerryss Purchased

Hi, I used font Oswald, but I have problem with chars ?, ลก etc. I want use this font. Can you help me?

UDTHEMES

Hi there,

We’ll be happy to help you out in our support forum. Please post this question there.

The support forum is located at support.udthemes.com Note that you can only post once you are logged in. Keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Jerryss Purchased

Hi, how can I set margin for rollover fade? I have always full white fade. Thanks

UDTHEMES

Hi there,

We’ll be happy to help you out in our support forum. Please post this question there.

The support forum is located at support.udthemes.com Note that you can only post once you are logged in. Keep in mind that support is open Mon-Fri.

To access the forum you will need your Item Purchase Code. (Click Here to see how you find it).

Best,

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

My experience of this theme as follows: Purchased.Uploaded. Problems. Registered for support. Highlighted problems regarding missing menus in the admin control panel. Two of their support team took two days to “check it out”. The problem was the user manual supplied with the theme was incorrect. Many support questions are left unresolved or even unanswered in their support forum. I posted these issues here because of the lack of support in their forum. They flagged this as “inappropriate” and removed the post. It was NOT inappropriate. It was stating facts. People have a right to know before they buy this theme and removing factual comments is dishonest. I wish I’d never bought this theme and am seeking a refund.

UDTHEMES

Hi stuartyboy,

Threads not yet marked as “Resolved” doesn’t mean the customers haven’t received help. We often wait to get a response from our customers before we go ahead and mark them as “Resolved” just to be sure that they got the help they needed – this definitely does NOT mean they haven’t been responded to.

Your comment was flagged because we do not tolarate foul language or that customers disrespect our support staff. We DO find this inappropriate!

Support is provided for free and we respond to most requests well within 48 hours.

“People have a right to know before they buy this theme and removing factual comments is dishonest.” Yes, they do, and we have corrected the PDF documentation and it’s mentioned in the changelog which is publicly available both here on ThemeForest and in our online documentation.

Please also note that the PDF docuementation clearly states, on the cover page, that you can check the online version for any updates.

Just to clarify, the items that were incorrectly mentioned in the PDF documentation were simply an editorial error. They have nothing to do with this product, are not showcased in the demos nor are they mentioned anywhere on the sales pages.

You’re free to contact Envato support regarding any refunds.

Regards,

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