59 comments found

  • Bought between 100 and 499 items
  • Germany
  • Has been a member for 6-7 years
michak Purchased

Hi bigtreat, I sent you a PN cause I have really trouble with demo content. Cheers, Micha

bigtreat

hi i don’t get any email

michak
michak Purchased

Hmmm … I sent you an e-mail via personal message here at Envato.
My problem is if I upload the dummy content xml I got all stuff doubled and a server time out error.
If you want I can send you a mail with the login data?
THX, Micha

bigtreat

yes send me pls :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, Another issue. The responsive design part is apparently lacking a bit. 1. In safari (iPhone) the menu is not working. The red background is very narrow, leaving menu-items basically invisible. 2. Also (all browsers) the add’s on the front are not responsive. They just crop more and more of the two outer ads, rather than move them on top of each other. Both errors also occur on the demo-site.

bigtreat

it is not necessary everything shrink , in responsive mode , , its means that site should be user friendly on mobile too , so the ads are still ok in responsive mode too, in mobile you user view the one ads , and in pc user see three ads , carousel working well in mobile :) i hope you understand what i am trying to say , Now for the menu i will fix it in few days

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How can I display price on single product page?

bigtreat

this bug is fixed in the latest version :)

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Japan
elimam Purchased

how to put different content on each tab of the grouptab? the code I get is this:

code: [tabgroup tab1=”tab1” tab2=”tab2”]Your tabs..[/tabgroup]

bigtreat

inside the tabgroup use [tab] to put the content

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

In the Adds section, we can no longer upload an image using the upload image utility.

bigtreat

please pm your login detail

Default-user

I do not want to be such information public, so maybe I could send you an email?

bigtreat
you can use private message form , through my profile http://themeforest.net/user/bigtreat
Default-user

i received email notification that you replied, but when I follow link it ends up in an 404. Please come again?

bigtreat

hi i make a reply please check :)

Default-user

Hi – anything happening?

bigtreat

hi i fixed the problem , there was only wrong typing of shortcodes :)

Default-user

Hi – the problem was not fixed. It is not possible in the admin area to attach an image. I have tried everything… Please mail me, I have some new codes for you

bigtreat

hi everything is working fine i login to your account and upload the image , i not face any problem , buy why all your ads are in draft status ? i make one of them publish and i can see it on the demo with image :) please check your mail

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello bigtreat,

once again. great theme. I had to reinstall it though but on account of a self made error with wordpress (I deleted a bunch of files that I shouldnt have).

I have an issue now though. I set up the products and they seem to duplicate every single image. See here: http://tiendalajuanita.cl/product-category/la-juanita-bebe/

Do you know what could be causing this error?

Cheers!

bigtreat

Please Pm me your login detail

Default-user

Have I sent you my login info. Have you been able to find out what the issue is?

bigtreat

hi i make a reply to you email please check and contact me through email

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Italy

Hello bigtreat, nice theme! I’m having some issues trying to set a background image. Even if I use the customize option in the wordpress dashboard under appearance It always show me a white background. Can you also tell me how to use larger images for the logo making the Flexslider in the homepage move accordingly?

Thank you.

bigtreat

you are taking about the ads carousel , you have to use the ads widget in home content widget area , and you have to make post in the ads section , already explain in documentation :)

AssociazioneCulturaleAmarezza

Nope. I’m talking of: 1.The Logo on the top. I need a bigger one without messing up the page. 2. A simple background for the other pages. It’s a standard Wordpress option but it doesn’t work. The background is always white. Thank you.

bigtreat

hi paste this css in your style.css at the end


footer#footer {
  background: #000000 !important;

}

#header {
  background:  #000000 !important;
}

body {
  background: #000000 !important;
}

and for logo Pm me your login info i will customize it for you :)

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

I’m experiencing the same issue as Jeeguiguren noted. duplicate product images throughout the theme. The client deleted some files and I had to reload the WooCommerce plugin. This appears to be when this problem initiated. site domain is at www.transcendencecoffee.com. Any advice on deactivating the duplicate images? Thank you!

bigtreat

Please make sure your woocommerce version is compatible with my theme i already mention my woocommerce version compatibility and i will make the update of this theme in next week

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hey, can i show the category and tag in the list view?

thanks

bigtreat

i am not get your point , you want to show product cagegories in the list view on the shop page ?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Really nice theme, some minor bugs with the woocommerce side of things, duplicate images, text issues etc, but above all great theme. waiting for theme update for bug fixes. Really speedy reply from dev to all issues which is helpful. Hoping to get the bugs fixed soon so our site can go live. Thanks for the theme!

bigtreat

SURE :) I AM MAKING AN UPDATE

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Italy

Hi, how can I show an excerpt in the blog page? It always show the full posts. There is no meaning to have a View More button if you can see everything in the blog index. Thank you.

bigtreat

i making an update Please wait two days :)

AssociazioneCulturaleAmarezza

Thank you! Can you also put the date on the blog posts please? Thanks!

bigtreat

sure :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I just updated the theme but still have some problems. I get duplicates of the products, boxes are way too big, and buttons are not aligned. What can I do? Thanks!

bigtreat

Pls send me your site url with login info and let me check :0

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Super nice theme, beautiful UI and really nice use of widgets across the theme. I have found the developer to be super helpful, working with me one-on-one you don’t get that often, I appreciate the help and look forward to future themes from this author.

bigtreat

thanks :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

The developer has been super available, and helpful!!! The theme had a couple of bugs but they were fixed almost immediately, I would totally recommend this theme: very clean, easy to use, great features, and excellent support, thank you! :)

bigtreat

Thank You :D

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Italy

Hi, I’m still having a lot of difficulties changing the layout. If I put a logo bigger than 49px of height it makes a mess in the homepage. The text on the flexslider is little and black or doesn’t appear. There is no padding between columns and sidebars causing the text to be too near the borders without space. There aren’t dates for posts in the blog etc. Plus I’m having many compatibility issues with some plugins that won’t work, but if I switch the theme they work perfectly. Any advice?

bigtreat

Please Pm me your detail demo + login info

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
M-Digity Purchased

Hi bigtreat, I sent an email but I see for others it didn’t go through.

The test products for my site that I’m building and the responsiveness for apple and android devices are really bad.

I get the message “Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.”

I wonder and didn’t realise that updating wordpress to 3.9.1 could cause problems

Are you able to help or offer a theme update? Any assistance would be appreciated.

bigtreat

did u update the theme , the latest one :)

Default-user
M-Digity Purchased

Ah ok, I have version 1.2.1. I now see that there is a 1.3 :), how do I update safely? Just upload it as if it were a new theme? I just worry about losing all the small changes we’ve made.

bigtreat

best will be if you update it by ftp :) ,please contact me through email if you face any problem :) and provide us ratting its courage us to put more and support to our themes

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Dear bigtreat.

I sent an email to you yesterday. It is regarding “Local Pickup” option is not available in shipping method. May I know how to solve this?

I am using you latest update. Please help.

regards, vic

bigtreat

Hi r u using the woocommerce options or local pickup plus plugin

Please make sure your setting is Ok

http://docs.woothemes.com/document/local-pickup/
Default-user

Hi I am using WooCommerce options, No Local Pickup Plus Plugin installed.

Default-user

I already set the Local Pickup to enable, and even try to make it as default as well.

bigtreat

can i get your login info Pm me please because i check my themes its working here :)

Default-user

Hi I actually send to your pm 2 days ago. In any case, I already re-sent… so please help on this urgently. Cheers.

bigtreat

i made a reply with a solution please check and contact me through email

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Italy

Dear bigtreat, I keep having this error: “Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could the reason.”

order-details.php version 1.6.4 is out of date. The core version is 2.1.0

I have many compatibility issues with your theme. You really need to do a huge update because this theme as it is it’s not worth 20 dollars.

I have recently seen another 55 dollars theme and there were tons of options and features to customize every single element of the website. Constant updates and support.

Best.

bigtreat

hmm , order detail not effect any theme please delete it from your woocommerce folder :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
Readbelow Purchased

Hi Bigtreat,

I am having an issue with the main slider on the homepage, when I try to scroll down the page this doesn’t work it simply moves the slider between slides.

I initially noticed this on the demo but still purchased the theme, upon checking the demo recently it was fixed so have installed the theme and started setting up the homepage but this issue is still happening on my build.

I am using version 1.3 and the latest version of wp.

I assume their must be a fix as the demo is fixed, can you point me in the right direction of how I can fix this please?

Thx.

bigtreat

please go the theme options in the slider section you can disable the scrolling setting to false , please check the slider settings :)

Default-user

Thank you, I knew it had to be something simple I was missing!

bigtreat

Please Provide Us ratting its really help us :)

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