Purchase code: 81fce052-ce8c-456e-a8b7-1f3c3faa2abe
Just uploaded the theme (love it!) BUT WooCommerce appears to be broken. I can’t select my color variations. Works fine on my actual site here: www.bodyspartan.com
Sandboxing Casablanca here: http://bodyspartan.rvn8.com/product/womans-sleeveless-hoodie/
Looks like most of the WooCommerce templates are outdated too. Do you have an update?
Thanks for buying Casablanca – glad to hear you like it!
Let’s see if we can help out with the issues you are having.
Firstly on the question of colour variations, can I ask if these have been set up as WooCommerce variations? If so you’ll need to check that you have values set for the variation – i.e the colours available.
On our demo site with have products with multiple variations and they work fine. Here is an example: http://themes.bacreative.com.au/casablanca/shop/accessories/velvet-ribbons-and-lace-blouse/ . But it is a bit fiddly to get the WC Attributes and Variations set up correctly. We tend to set up the Attributes first and then use the ‘Create Variations From All Attributes’ option in the Variations tab. Let me know if that helps.
Secondly there’s the issue of outdated WC files in Casablanca. We actually decided to keep these files to make Casablanca backward compatible with older versions of WC. They don’t do any harm being there and we’ll remove them from a future release.
Hope that helps – let us know how you go. BTW good work on the website!
Hi Pete! Thanks for the super fast reply. So everything was working great and still does on the live site at www.bodyspartan.com. I used Backup Buddy to transfer the site over and now I’m stumped. I deleted all variations on the Womens sleeveless hoodie page on the sandbox site and re-created them, ensuring all variations had pricing, attributes, etc. Still the same problem exists for every single product I have. Would love some help please. As I mentioned before, I’m happy to get you a log in if you need it. Thank you, sir
I think access to your WP backend would be the only way to figure this one out. We’d be happy to do this for you. You can contact us via the email address listed on our author page here: http://themeforest.net/user/bacreative
Just emailed you through widget on the page you linked. I didn’t see an actual email address. Hope that works!
Also, there appears to be a bug with responsive design and I’m hoping you have a fix for it before I spend some time trying to write media queries. On an iPad in portait and in an iPhone in landscape, the category images on the home page are offset to the left. Additionally, the category title is cut off when mousing over the image.
Do you have a fix for this issue? Perhaps some coding that will center the images and category text?
Are you able to replicate this layout issue with our demo site http://themes.bacreative.com.au/casablanca as everything looks ok to us.\?
Maybe it’s just the image sizes I’m using for the category featured images. Could you please let me know what the recommended size is for the category featured images?
On our demo we use 667×100
Let me know if that helps.
Hi Pete – regarding the variations, I put a ticket in with WooCommerce and they said that to switch to the twenty fifteen theme and if it worked there it was an issue with the Casablanca theme. I switched and the variations worked fine on twenty fifteen. It seems the issue is with the Casablanca theme. Can you please look into this?
Sure thing. We’d need to get access to your site’s back end to see what the problem is. Did you get my email form a couple of weeks ago saying that the details you provided didn’t let us in?
please tell me how to get demo “http://themes.bacreative.com.au/casablanca”
my site :http://www.asymmetrybrand.com/site/
Thanks for buying Casablanca – hope you enjoy using it!
Sorry we didn’t understand your question.
Sorry , I just download the latest theme casablanca from themeforest downloads but the version I got is 1.3.6 i don’t know why not NEW – VERSION 1.3.7
Can you tell us which download link you used and we will investigate.
link “All files &documentation” and “Installable wordpress file only” I try to download the link but the file is “themeforest-6238924-casablanca-online-store-with-background-video-woocommerce-241” and unzip get folder”bacreative-casablanca-full-1_3_6” – http://themeforest.net/user/aimypaquan/download_purchase/70abeaa4-e2ea-43c7-a10e-326fe79d552a
We have just tested the installable wp files only link and it definitely installs the latest version of Casablanca – 1.3.7.
To double check which version you have go to Appearance>Theme Options and then select Theme Information. It should say Version: 1.3.7.
see picture in this link : https://goo.gl/k2wLsq I try download and install theme again and again but still versio 1.3.6
That’s all ok i got new ver 1.3.7 already from the link installable wp files only
Thank you very much
Great – thanks for that. We’ll check what’s going with the other link.
Hello! Any news for that problem? still stuck… theme options won’t change
We can’t replicate that issue at all here. It looks like something is wrong with your set up but we don’t think it is a problem with Casablanca.
Sorry I can’t be more helpful.
OK, thanks – I’ll work on it. One last question – on the blog page, how would I add pagination? It’s only showing a set number of blog articles and there is no pagination to view other articles.
Thanks again for all your assistance.
You can set the number of blog posts that is shows by going to Settings>Reading.
hope that helps
Hey guys! Actually we’re looking for a way to have the pagination show up at the bottom. We have hundreds of articles and would like our readers to be able to look through them.
There are quite a few articles out there on how to manually add pagination. Alternatively there is the plugin route. We found this one: https://wordpress.org/plugins/wp-pagenavi/ , that seems to do what you need. We haven’t actually used this plugin so can’t vouch for it’s quality.
Hope that helps
Thanks so much! Worked perfectly with a few tweaks
Last question for you guys before we take your awesome theme and go live. On the mobile views, such as iPads and iPhones, the category images on the home page have the lighter version of the roll over activated by default. We’d like to use the second stage of the roll over as default since rollovers don’t work on iPads and iPhones. How would we do this?
Thank you in advance!
Sorry, looks like we missed this question previously. There isn’t a Theme Option that covers this setting so it’ll be a case of some custom code I’m afraid.
For the site: http://bodyspartan.rvn8.com I’ve used the log in:
Should work for you. Please let me know if it doesn’t!
Thanks Gabe – have sent you a PM
Is there a way to download some “Sample Content” to make our page looking exactly like your demo?
Thanks for choosing Casablanca. We don’t have a sample content package but you could grab any content you need from our demo site: www.themes.bacreative.com.au/casablanca.
I want to use the “Image Slider Carousel” but I don’t want them to link to “a slide”. I want to link them to another page or product of my site instead of one of the slides. Can you make this happen?
Thanks for choosing Casablanca.
That’s a good question about the featured image used in slides. There isn’t an option in Casablanca to change the link but it looks like there are a few plugins/code snippets out there that will allow you to do this. He is a link to a discussion on this subject and some possible solutions: https://wordpress.org/support/topic/featured-image-link
Hope that helps.
I also want to change the color of the navigation menu (color of font, background color of the items, color of the cart,...). Where in the CSS can I change that? Cause with the standard style options (under theme options) I can’t get it the way I want.
Hello again Nick
You can make any changes you like to the stylesheet (style.css)
by going to Appearance>Editor
Let me know how you go.
Hi Peter, the style.css contains no code at all… Is this normal?
Yep, perfectly normal. The CSS is compiled using LESS but you can override this by adding your custom CSS.
I can change some colors but only the color of an “active item” stays black… Could you help me out and tell me which/where I have to change this? It drives me crazy :-/
Are you adding CSS code to the stylesheet (style.css) by going to Appearance>Editor?
In there you can add styles for anything and it will override the current styles.
I know but I don’t know which code I have to override… Cause there are several possibilities, not?
Endless possibilities in fact! You can change any style or create new ones but you have to know a little about CSS. Do you use the inspector window in your browser? I’d recommend using this to pinpoint the style that you want to change/add and then add the relevant code to the stylesheet.
I know that doesn’t give you specific CSS code to use but you’ll appreciate that we can’t provide specific customisation support for customers.
Let me know how you go
I need the size for the Woocommerce images to configure here:
subir fotos online
Can you help me?
The product images are set by CSS not the WooCommerce settings. You can add your own CSS code to Appearance>Editor>Style.css
In the checkout page appears repeated desblose table with price and buy button. Could you please help?
Can I check that you have the latest versions of WordPress, WooCommerce and Casablanca (1.3.7) please?
I upgraded from a later version to version 1.3.6 which is what is included in the full download package offered by Themeforest (with documentation). Now I see that there is a version 1.3.7, but only if the individual file is downloaded.
I have made modifications in version 1.3.6 and I do not like to lose everything and have to start over. Would it be possible to know the list of files that have changed since the 1.3.6 to 1.3.7 to replace only those files?
Here is the list of updates from the changelog
- bug fix: removed duplicate total in cart
- bug fix: cart not updating after WC wp_nonce verification field changed
Would it be possible to have a list of modified files from version 1.3.6 to 1.3.7 to avoid having to replace all?
i’ve just bought you theme.
How can i set the “new arrival” products in homepage to display a drop-down product sheet when clicked? now, if i click on one of them, the site go directly to the product page.
thanks for the support.
Thanks for choosing Casablanca – hope you are enjoying using it.
You can create a dropdown menu for New Arrivals by going to Appearance>Menus and then adding the relevant page or categories under New Arrivals.
Let me know how that goes.
Maybe I didn’t explain it well. What i’m looking for is the – pass me the term – widget behavior of your “NEW ARRIVALS” section on this page: http://themes.bacreative.com.au/casablanca/sample-page-2/
Under the product there is a drop-down sheet with details and buttons like “CHOOSE OPTIONS” and “VIEW DETAILS ?”
In mi site, this section only displays the thumbnail of the products and when i click on them the site moves directly in the product page.
Maybe you’ve already gave me the answer, but in the “menus” page i can’t figure out how to solve the problem.
The behaviour you describe is the same for any product, not just New Arrivals. whenever you click on a product in the list view you should see a preview with details of the product and Choose Options & View Product buttons.
Do you see this on your site?
i’ve searched a bit and i’ve found that particular section in the homepage code.
By default – on my site – it has the CSS attribute “display” set on “none”.
If i force “display” on whatever else, the section appears but has a strange behaviour when i click on the “X” to dismiss it.
i think it’s because i’ve forced it to appear
What i’m missing? Maybe an option on the theme settings that allow it to display by default?
Sorry, I’m still not sure what the issue is. Can you see the product preview appear when you click on products when they are in categories? Is it only the New Arrivals that don’t show the product preview?
Hello Pete, quick question. There is any way to link the slide in homepage to a different URL? http://canellahostal.com/ (now it takes to http://canellahostal.com/slide/slide1/
There isn’t an option in Casablanca to change the link but it looks like there are a few plugins/code snippets out there that will allow you to do this. He is a link to a discussion on this subject and some possible solutions: https://wordpress.org/support/topic/featured-image-link
Looks like the blogs on responsive design are only showing up as partially filling the screen. The content area is very small.
Here’s an example http://bodyspartan.com/chest-workout-for-huge-pecs/
Strangely enough, my most recent post is fine on mobile and fills the screen as it should. All the others do not.
Sorry, we couldn’t follow that link. Has that post been removed?
Sorry about that, I was tinkering with it last night. Actually, turns out it was an issue with YouTube embedding iframes. I just created a div class and made the max width 100% and wrapped the iframe in it.
BUT – I’d like to know if there is a way to get the sidebars to show up on responsive design for iPhones for the blog posts. I have some calls-to-action for our products on them. It would be great if they showed up at the bottom of the blog posts, before the footer. Can you please assist with this? I can’t seem to find the media query that removes the sidebars from that resolution.
Thanks so much in advance!
PS: everyone I’ve shown LOVES the theme. You did a great job with it.
Well done, glad you solved it.
There isn’t a theme option for the side bars to appear at the bottom of the page on mobile view. It will involve us digging and making some custom code which we can’t do free of charge I’m afraid.
OK. How would I grab an estimate for you, Pete? Would love to have the option to have those at the bottom of the pages on mobile views. 90% of my traffic comes from mobile and the sidebars plug our products
short question: I can’t get “QUANTITY” translated on the productpage. I have WooCommerce translated in my language (works fine!) and in some files I made the translation myself. But this one word I can’t find anywhere… Could you please help me out and tell me in which file I can change it in my language?
Here is the link to an image so you see which “quantity” I mean: http://wendyscloset.be/quantity.jpg
Can I just ask if you have purchased the latest version of Casablanca?
Two problems at the checkout:
1/ I have double columns at the checkout page. How can fix it? You can see it here: http://wendyscloset.be/double-totals.png.
2/ I also can’t change the quantities in the basket. The page refreshes but the quantity stays the same. So a customer can’t change the amount of products in the checkout. What to do?
There was a WooCommerce update a while ago that affected these items. Can I check that you have the latest version of WP, WC and Casablanca.
WP = 4.3.1
WC = 2.4.10
Casablanca = 1.3.6
I see that the latest version of Casablanca is 1.3.7 but when I download it, I always get 1.3.6… Weird isn’t it?
Thanks for that. I think there may be a problem with the ThemeForest link. It looks like the link that says Installable WP files only provides you with 1.3.7. Can I get you to try that please?
True! I can see differtent files (newer!) when I dowload the “Installable WP files” and compare them to files which I downloaded with the link “All files”. Si I think I have to install these ones.
I changed some files in the version which I use now, will these files be replaced by the new ones? So will I lose the changes I made? :-/
Excellent – thanks for that. We’ll let ThemeForest know about the discrepancy.
In terms of whether it will replace the files you modified, it depends what you changed. I’d suggest installing the new version of the theme and seeing what’s changed. You can always swap back to the old one if you need to.
for the moment it works all fine! Many thanks for the support.
Do you know a good add-on of plugin to make invoice directly after a sale and which ones I can adjust and change to my company colors (and logo etc)? Thanks.
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