114 comments found

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi,

I love the Casablanca theme! However, I have a couple of issues I’m trying to resolve.

I would like my Shop/Product page to look like the Product Quick View in your Item Details. Currently, it looks like this: http://lanib.com/shop/. I would also like to remove the navigation at the bottom, as well.

Also, I’d like to figure out how to make the cart more prominent on my site. I haven’t figured it out yet.

Thanks in advance!

Lynn

BACreative

Hi onefunkymama

Thanks very much for choosing Casablanca.

The category view on your site does look odd. It looks like a list with bullet points – was that the intention? What I would recommend is that you use the latest version of Casablanca and the latest versions of WP and WC and recreate the product categories to see if that fixes the problem.

Also you seem to have lost the mini cart in the top right of the screen.

Pete

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
robeyz Purchased

Hey,

I’ve a question regarding the store locator. I inserted the exact address of the store location I want, but the Google mpa doesnt show up and the source code is empty between the div element with the id “map”.

Is this a known issue? Or do I miss something?

kind regards and thanks. :)

BACreative

Hi robeyz

Thanks for choosing Casablanca.

We’re not aware of any issues or bugs with the store locator. We’ve just tested it again on the demo site and everything is working as it should. Are you using the latest version of Casablanca?

Cheers

Pete

Default-user
robeyz Purchased

Okay, that’s strange. I love the theme so far, but I just tried again and it’s not working. Iam using the latest version 1.3.4. Do I have to install any other plugins for it? I run the theme on a test server so I cannot show you the site.

BACreative

Hmm, I wonder if Google isn’t liking the address. Could you tell me what you are typing in – email me if you prefer via our author page.

Cheers

Pete

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Great theme, just a quick question regarding the dropdown menus, is it possible to have a 3 tier dropdown?

Thanks in advance,

BACreative

Hi shapingcloud

Thanks for buying Casablanca – glad you like it.

Yes it is possible to have 3 tiers on the drop down. I’ve just dived into the demo site and set up a quick test to show you how it looks. if you go to the demo site at http://themes.bacreative.com.au/casablanca/ and then hover over the Store Locator menu item you’ll see the second level test page and if you hover over that you’ll see the third.

Hope that helps

Pete

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Hello Pete. I am not able to get a video to appear in the header. I have:
  1. Updated the theme
  2. Updated WC
  3. Deactivated the plugins
  4. Tried various video hosts
Please advise, thanks!
BACreative

Hi SimpleSysIn

Sorry you’re having a problem. Youtube is the host to use – is that what you have? Can we see the site to see the problem?

Pete

SimpleSysInc

gnomadicstones.com

BACreative

The site is looking good!

Do you have a link to the video too?

SimpleSysInc

Thanks, I’m just mocking it up. I am just using your video at http://youtu.be/xgq3oIIZZrY. It originally worked.

BACreative

Thanks for that. Can I confirm that you have Casablance v1.3.4? Also, do you have the ‘Toggle the pattern overlay in the header’ option selected? And what is the ‘Select header background opacity’ setting?

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

Hi, I’m not able to checkout…

BACreative

Hi sabrinasg

Can I check what versions of Casablanca, WP and WC you have please?

Pete

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Having a problem with the mobile phone menu (not showing up)...Please advise see pic for example of what I am talking about. Regular mobile no menu selected http://elementpro.net/wp-content/uploads/2014/03/photo-1.png With menu selected nothing shows up see http://elementpro.net/wp-content/uploads/2014/03/photo-2.png

BACreative

Hi dmjcoolest

Soory we don’t quite understand. Might need to see how you have set up the menus.

Default-user

The Menu is setup fine on the backend with the primary navigation set with the menu you see on the full browser window menu (like you would see if you were using a laptop). However the problem lies with the mobile phone browser menu it is not showing up…if you look at the pics I provided above they are taken from my iphone and they are showing that when I click the same menu it doesn’t show up on the mobile browser?? Please help…

BACreative

Hello

This one looks like a text colour issue. I recommend choosing a different colour scheme or setting custom colours.

Let me know how you go

Pete

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Spain

Good morning, My question is simple but i´m new in WP… I can´t find the shortcode menu. Thanks for the theme! Asís

BACreative

Hi asisnauta

Thanks for choosing Casablanca.

Is this what you need: http://themes.bacreative.com.au/casablanca/?page_id=129

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there! Loving the theme so far but having issues with the “tabs/toggle” function…the first one works fine, but the center ones are showing up empty and the last one looks like it’s only halfway there. Any ideas on what could be going wrong? Here’s some screenshots to show what I mean:

First https://www.dropbox.com/s/qo6cgn0atbwv5a8/Screenshot%202014-03-27%2016.21.03.png

Center https://www.dropbox.com/s/oitznl4pxp7nc0w/Screenshot%202014-03-27%2016.21.19.png

Last https://www.dropbox.com/s/501td90erp7unsa/Screenshot%202014-03-27%2016.21.42.png

Thanks!

BACreative

Hi lindasanchez

how are you setting up these accordian drop downs?

Pete

Default-user

Hi Pete thanks for the reply! I created a new template in the page builder, dragged and dropped the Tags and Toggles box (where I edited the contents of in that area) and then inserted the whole template at the end of my about page…does all that make sense?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I’m also having issues getting the filters to turn on…I created attributes, dragged the layered nav into the product filters widget and still nothing. see screen shots for reference.

https://www.dropbox.com/s/06fi1hw07x06a4m/Screen%20Shot%202014-03-27%20at%206.09.40%20PM.png https://www.dropbox.com/s/ixbuwditvmo5fs3/Screen%20Shot%202014-03-27%20at%206.09.50%20PM.png
BACreative

Hello again

Think we’d need to see the back end of your site to figure out what’s going on there. You can email us via the Themeforest author info page.

Pete

Default-user

Ok will do!

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Sold between 1 and 100 dollars
  • Spain

Which Slider do you recomend? Becouse this theme does not have shortcode features…

BACreative

Hi closemarketing

We have a slider feature built into the theme, but you could also use a third pary plug in such as revolution slider – this has not been tested with Casablance though.

Cheers

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

i have a question, is there a possibility to view a category page ? it’s important for me, before i buy it..

Thank you,

George,

BACreative

Hi gildenlow4786

Thanks for your interest in Casablanca.

All Themeforest themes have live preview sites so you can try them out before you buy. Ours is at http://themes.bacreative.com.au/casablanca . There you’ll be able to see how the site looks including category page views.

Let me know if you have anymore questions.

Cheers

Pete

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • United Kingdom

Hi, thanks for making an amazing theme!!!

i have a question:

Is there any way i can limit the number on this part: http://gyazo.com/a61022441169d713da1e70be5ded6319

my site is currently showing all my category there and i only want 4, also is there a way to choose which ones will show there?

Many Thanks

TheFlyerMaster

Also is there a way to add more sections to this part: http://gyazo.com/e028b26080905a924e4314bf70dbfa86

so it shows as Overview | Details | Reviews or something similar?

TheFlyerMaster

Sorry for the bombardment of questions but i do have one more, when viewing my site on a mobile device the menu text doesnt seem to be showing? it might be that the text is white? but i am not sure, ill be trying to figure it out as i need this site live asap for my client

BACreative

Hello TheFlyerMaster

Thanks very much for choosing Casablanca – glad you like it.

1) No there isn’t a theme option to limit the number of categories shown there I’m afraid. You could do it but it would require some code trickery. 2) Do you mean you’d like to add more tabs? If so then, sorry, no way of doing this in the theme options either. 3) can we see the site? Might be easier to work out what is going on.

Thanks again

Pete

TheFlyerMaster
Thanks Pete, http://rainbowfx.co.uk is the site, could you let me know when you have had a look as ill need to put the holding page back up until the mobile version is displaying correctly as the clients traffic is 2/3 on mobile devices.

One thought is that some of the names are quite long on the menus?

TheFlyerMaster

with question 1 & 2 that is no problem at all, just thought it was worth asking :) we are adding another category so it will have 8 instead of 7

TheFlyerMaster

but with the categorys that display on the home page, how can i change the order that they are shown? i dont really want them A-Z

TheFlyerMaster

Hi Pete, i have sorted the Category images now. Still having no luck with the menu on a mobile, it just shows as white :( it looks like the same issue as dmjcoolest commented about a week or so ago as his/her screen shots are exactly what is happening on mine

look forward to hearing from you Scott

BACreative

Hi Scott

Thanks for sending that through – sorry for the slow response.

It looks like the mobile menu issue is def to do with the colour. When we use inspector to change the background colour we see the menu’s white text.

Let me know how you go

Pete

TheFlyerMaster

Hi,

How would I change the colour as I can’t see any options. Also the category featured images displayed on the home page – is there a way to remove the colour overlay that appears on it? And how do I take the social share buttons off the product pages, how do I do that?

Thanks, Scott

BACreative

How are you with editing css? Looks like the style you want to target is #site-nav div#primary-nav .nav.nav-content.

To remove the social media icons go to Theme Options>General Options – you’ll see all the options there.

Cheers

Pete

TheFlyerMaster

Pete…. i cracked it!!

it seems there was an issue with the purple i had used, i have also noticed that the menu on a mobile device is faulty if i switch to the lavender colour scheme, i have now switched my colours around and it works like a dream and also sorted the large purple category boxes that i wanted to change…. 2 birds one stone!!

Now, the final question (i hope)

i have installed a share button plugin that works better for my clients site (as he wanted more buttons to appear there)

So I need to remove the share buttons that appear under the product photos. http://gyazo.com/f1bb3af9df3b3d46d55b81b4ea3823fa

I would like to remove them site wide, but i would like to keep the social media buttons that link to my clients accounts (the ones that can be setup using the theme options menu)

Scott

TheFlyerMaster

I have a major major problem Pete!! i was just about to hand over the site to my client when out of no where the following features have vanished:

Dropdown menu Product showcase/slider Latest products feed Blog feed Footer widgets Blog Posts actually to many bits to list!!!

I have no clue what has happened as it was fine then i logged out and back in to wordpress and its gone nuts. I have re-installed the them to ensure its not me messing up code or similar. when doing this i kept getting redirected to an error page while uploading theme via wordpress so ended up doing it via FTP

I am absolutely baffled Pete, would it be ok for you to log in and take a look please as i was meant to hand over the site in a few hours. ( i sent logins via DM the other day)

TheFlyerMaster

im in the process of sorting it Pete

TheFlyerMaster

Woohoo i found the problem, it seems the home page templates are what is causing my issues, i dont know how to get around this as i need them to be working, as soon as i choose which one and hit save it causes the site to glitch and i loose my content, bust when i put it to default the site is fine

TheFlyerMaster

how can i fix this Pete?

BACreative

which home page template is not working for you?

TheFlyerMaster

I ended up doing a fresh install of all content, so its working fine now. it was happening with every homepage template, im not sure why. but its fixed now :)

BACreative

Very odd, but glad it is all working now.

TheFlyerMaster

for future reference, i found the cause of the issue to be from me editing the site.css externally then uploading it via FTP replacing the one thats there.

TheFlyerMaster

Hi Pete, is it possible to get the header to scroll down with the page?

BACreative

It’s not a theme option I’m afraid so it would need to be custome coded.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Pete,

Is it possible to add a graphic at the top of each category page?

BACreative

Hi Alana

Not with a theme option I’m afraid.

Pete

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
nornona Purchased

Hi, I have a problem from 1 month. Once i purchased the theme, I installed it in a Wordpress locally on my computer. Everything goes right and i worked on the site and did all the setting and everything. Suddenly, when i want to enter the site: http://localhost:8888/wp-admin/ it goes blank. nothing appear. I tried hard to look for the problem and fixed it but it didn’t. Till i installed another wordpress that is worked fine and once i installed the casablanca theme in it, it goes blank as the previous one.

May i know what is the problem and how to fix that? It seemed that it is from the theme.

Regards

BACreative

Hi nornona

Thanks very much for choosing Casablanca.

Sorry to hear that you have are having a problem with Wordpress. Have you got the site on a live server that we can see?

Pete

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