QuanticaLabs

QuanticaLabs supports this item

Supported

This author's response time can be up to 1 business day.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

How to find your item purchase code?

Your purchase code is located on your item downloads page. It’s hidden under the Download button, once you click it, a drop-down menu will show up and lead you to the “License certificate & purchase code”. If your purchase code is not working please check for blank spaces when copying and pasting the code. Please check the item you are validating. Some WordPress themes are sold with plugins included. The purchase code for the theme will not work for these plugins.

Express installation

If you need your purchased theme or plugin to be installed please click on Install Theme or Install Plugin button located on your item downloads page. We offer express installation of our themes and plugins only. In this service you will get installation of your WordPress theme or plugin, customization of your theme as the exact look and feel of the demo website.

I’m getting 404 error when entering url in browser address bar but when I’m clicking on the one of cascade tabs, theme works good. What could be wrong?

Probably you’re not using WordPress multisite feature (WPMU). Please open documentation directory (you’ll find it in downloaded from ThemeForest zip archive) and find inside file named .htaccess. Please upload that file into your home WordPress directory (at the same level, on which you have wp-admin, wp-content, wp-includes directory).

If you already have .htaccess file on your server, please put below code into it:

RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]

# add a trailing slash to /wp-admin
RewriteRule ^([_0-9a-zA-Z-]+/)?wp-admin$ $1wp-admin/ [R=301,L]

RewriteCond %{REQUEST_FILENAME} -f [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^ - [L]
RewriteRule  ^[_0-9a-zA-Z-]+/(wp-(content|admin|includes).*) $1 [L]
RewriteRule  ^[_0-9a-zA-Z-]+/(.*\.php)$ $1 [L]
RewriteRule . index.php [L]

How can I use internal link? For example I would like to have a link to 3rd tab in the content of 1st tab.

Please create the link as always but add #! before page name:

<a href='#!/resume'>Resume Tab</a>

Then you’ll need to add appropriate class named link :
<a class='link' href='#!/resume'>Resume Tab</a>
That’s all – now your link will open tab without page reload. You can of course use also full url with domain:
<a class='link' href='http://yourdomain.com/#!/resume'>Resume Tab</a>

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Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Additional information from QuanticaLabs:

Support

Hi Everyone! Support for all our items is conducted through our Support Forum. Our support team is here to provide you friendly and helpful service. You must register for an account at our site first.

We’re in GMT +1 and we aim to answer all questions within 24 hours in weekdays. In some cases the waiting time can be extended to 48 hours. Support requests sent during weekends or public holidays will be processed on next Monday or the next business day.

What is included

  • Answering questions about the item’s included features and functionality.
  • Fixes for bugs and reported issues with the item.
  • Updates to ensure ongoing compatibility and patch security vulnerabilities.

Our item support doesn’t include

  • Customization services. If you need one, please contact us.
  • Installation services or general software platform and CMS help.
  • Resolving compatibility issues with 3rd party plugins, themes or items unless advertised.

Express installation

If you need your purchased theme or plugin to be installed please click on Install Theme or Install Plugin button located on your item downloads page. We offer express installation of our themes and plugins only. In this service you will get installation of your WordPress theme or plugin, customization of your theme as the exact look and feel of the demo website.

Customization

If you need your purchased theme or plugin to be modified, please don’t hesitate to contact us or send us a tweet!

Thanks, QuanticaLabs.

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