An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, SoloPine, will respond to buyers’ questions and provide limited support through their own support system.
Additional information from SoloPine:
Common WordPress Installation Issues
Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
Frequently Asked Questions
SOLO PINE THEME SUPPORT
Feel free to leave a comment for us here on ThemeForest!
SOLO PINE CUSTOMERS:
If you have purchased a Solo Pine theme and have a question or issue, please search through the Solo Pine FAQ Database. The answer may be closer than you think!
STILL HAVE A QUESTION?
If you’re unable to find a solution to your question within the FAQ Database, feel free to submit a new support ticket via Solo Pine’s Support Site
When to contact Help Team
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.