An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by corethemes

They will respond to buyers' questions via the contact form on their profile.

Go to profile

Additional information from corethemes:

Item support does not include:

  • Customization, installation and startup services
  • Deadline or other pressure (Sometimes I have multiple projects to attend to, please wait for my response, usually respond within a day)
  • Use of item other than its intended purpose (for example, a HTML template as a Wordpress theme)
  • Support for third party or / and custom plug-ins

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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