An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, FMedia, does not currently provide support.

Frequently Asked Questions

Video background is not load, even if the video file is placed

Open your .htaccess file and add these lines:

AddType video/x-m4v m4v mp4

AddType video/ogg ogv

AddType audio/ogg oga ogg

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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