234 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
eshuys Purchased

Hi there…

I need some urgent help. My product pages have all changed layout. I have no idea how this happened. I flushed the cache after changing the background colour and then noticed the change in layout.

example: http://www.tropicrock.com.au/shop-by-brand/elm-co/standard-beanie-black-1.html

Can you please help

Thanks Luke

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Slovenia
Krivc Purchased

Hello

I’m having problems with setting the home page – Whatever page i set as Home in Configuration -> Web, the home address returns me a 404 page.

The store is installed on a subdomain, if that helps with anything

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Slovenia
Krivc Purchased

Also, i’ve tried to register an account on your support forum, but it keeps returning that the “Item Purchase Code” is not correct…

olegnax

Hi Krivc,

Please send the code you tried to register on our help forum to mail @ olegnax.com

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi olegnax,

I enabled MSRP in product control panel, but cannot see it appear on product view page. Do I need to change view.phtml?

Thanks.

olegnax

Help for all our themes is conducted through the help forum. If you encounter any problems or have questions once you purchased the theme feel free to drop us a notice at http://help.olegnax.com/

Presale questions, can be also asked via our help forum: http://help.olegnax.com/categories/presale-questions

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years
  • United Kingdom

Please could you help:

1. How do I adjust the cloud zoom width in product info? 2. how do i adjust the height of the main navigaiton bar? 3. how do I put the search bar above the navigation bar?

Thank you in advance

Scott

olegnax

Help for all our themes is conducted through the help forum. If you encounter any problems or have questions once you purchased the theme feel free to drop us a notice at http://help.olegnax.com/

Presale questions, can be also asked via our help forum: http://help.olegnax.com/categories/presale-questions

  • Bought between 1 and 9 items
  • Has been a member for 6-7 years
  • Sold between 100 and 1 000 dollars

Is is compatible with Magento 1.4.2?

olegnax

Hi Dangerzone,

It is not compatible with 1.4

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
artabout Purchased

Is there any sample data file I could import into the theme? Or should I just install the default magento sample data?

olegnax

Hi artabout,

Just install the default magento sample data

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Is it possible to make the slider smaller so the products appear above the fold?

olegnax

Hi Gillesfr,

Yes, we offer two versions of slider – big and small

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Referred between 10 and 49 users

Is it compatible with 1.5?

olegnax

Hi Golive,

It is NOT compatible with 1.5

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Italy

Template purchased. The package does not contain all variations of graphics files, but only 4 main pages. Magento has about 23 graphic variations of internal pages with all variants of the message. You have all declined psd?

olegnax

Hi websonica,

We didn’t designed all of the possible pages for magento. We designed main pages and applied styles to other pages. So we don’t have any other psd files.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ddiazp Purchased

Hi,

I have purchase this theme, but i have a problem. The slider doesn’t appear.

I have Magento 1.7

olegnax

Help for all our themes is conducted through the help forum. If you encounter any problems or have questions once you purchased the theme feel free to drop us a notice at http://help.olegnax.com/

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
eximco Purchased

My product view page add to cart button does not work but the product list page cart button works! Please helpppp

olegnax

Help for all our themes is conducted through the help forum. If you encounter any problems or have questions once you purchased the theme feel free to drop us a notice at http://help.olegnax.com/

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United Kingdom

Instead of “latest products” and “on sale products” is it possible to have a block for “best selling products” ???

olegnax

Help for all our themes is conducted through the help forum. If you encounter any problems or have questions once you purchased the theme feel free to drop us a notice at http://help.olegnax.com/

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United Kingdom

That’s fine for after sales support, but we can’t ask pre-sales questions?

olegnax

Hi townie83,

Currently we do not have “best selling products” block

Kind regards.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Romania

Hello

I have a few questions regarind it. This cart can have these features:?

1. Easy adding products with many images. One main image and others (5 images) as a mini gallery

2. Top 10 products sold by the store (this feature to be edited by the webmaster – yes you may say that this is not correct but we want to influience the sales editing the top ten).

3. Similar products. Who puchased the produc X also purchased the produc Y and Z

4. Products tag

5. Product description

6. Other product features. Like: T-shirt with different colours, sizes, cotton or sintetic, etc

7. Changind the product colour with simple click on the palette with other colours

8. SEO firendly

9. A product to be a part of at least two categories

10. NEXT and PREVIOUS product navigation buttons when visualise a product.

11. recent visualised products

12.Side bar filtering products (example: price range, colours, or other feature)

13. First page product listing

14. Discounts on first page

Thanks

olegnax

Hi Dante78,

Yes to all, except:

2. this theme doesn’t have this option

13. First page product listing

you can have a slider with products on first page it is called “Popular Products” on our preview: http://chocolat.olegnax.com/

14. Discounts on first page

don’t understant what you mean, a banner?

  • Bought between 50 and 99 items
  • France
  • Has been a member for 5-6 years
nandaro Purchased

Hi, just purchased. Seems to be a great theme. I’ve just a problem. I’ve followed your install instructions in your documentation, but when i want to go to Olegnax -> Celebrity -> Theme Settings I’ve got a message : 404 not found Could you help me ? Thks nandaro

olegnax

Hi Nandaro,

Answer to your question can be found at our help forum:

http://help.olegnax.com/discussion/40/celebrity-theme-settings-error#Item_6

”- login - go to System -> Cache management. Select all, choose refresh action and submit. After that you will see new menu item – Olegnax. Now log out and login again to refresh access control system”

Default-user
nandaro Purchased

Thanck You so much for this very fast answer ! No more problems ;-) I am now registered at your very useful Help Forum and will take a look.

  • Australia
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
montym Purchased

do you have enterprise version of this template? or will this template work with magento enterprise.

olegnax

Hi mitash,

There is no enterprise version available. We can do it as a custom work.

Default-user
montym Purchased

how much and how long?

olegnax

Hi montym,

I can’t give exact time frame. Approximately 1-2 days.

It will cost $400. But since we can use it and add enterprise version support in our theme, we’ll make a discount for you. So it will cost about $200.

Default-user
montym Purchased

Lets do it when can you have it ready for me? Also how do I pay? Latest version of Magento EE is 1.9.1.1

Default-user
montym Purchased

Sorry latest version of EE is version 1.12.0.2

Default-user
montym Purchased

hi pls suggest how to proceed?

Default-user
montym Purchased

Hi could you please let me know how to proceed? I sent u few messages here, email u also created a ticket in your support desk. However, no response??

olegnax

Hm, I forwarded your request to developer and I thought you already discussed details… I’ll ask him to respond you asap.

Sorry.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

how can I find out what version I have to apply the appropriate patches?

olegnax

Hi acamedium,

We’ve added a patch folder in version v1.15 which contain patch files in unified format. You can see file and changes applied to it.

Default-user

yeah but I don’t know what version is my theme. folders are like 1.11--1.12 1.12—1.13 ….

I don’t know my theme version, hence I don’t know which patch to apply

olegnax

Just check your package. Theme version should be in documentation (the very first line).

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 4-5 years
saskiinn Purchased

Hi,

im trying to add products as to enable to sell and i cannot , and how can i add items to menu???

olegnax

Help for all our themes is conducted through the help forum. If you encounter any problems or have questions once you purchased the theme feel free to drop us a notice at http://help.olegnax.com/

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
imaxlk Purchased

I need to change those banners next to the slider. in the admin panel i can’t find the option. please tell me from where i can change those banners. #urgent.

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