ThemeGoods

ThemeGoods supports this item

Supported

This author's response time can be up to 1 business day.

935 comments found.

Hi, I emailed you about this already but you haven’t responded. I am having trouble with the order of my gallery images. In the theme setting under ‘gallery portfolio’ I have selected Gallery Images Sorting ‘By Title’ but most of the galleries are in reverse order and some are completely random. The only way I can see to change the order is to drag and drop but I have too many images to do that. It is crucial that the pictures are in the right order. Please advise!

I look forward to hearing from you.

Hi.

I’m using your template for a while but what happened now is that I cannot see photos inside the gallery. I open gallery page (for example wedding photography gallery) and below “Gallery Images” I cannot see the images, cannot add them and edit them. What should I do?

I upgrade theme and wordpress on regular basis.

Thanks, Katja

Hi,

Could you provide more detail, did you mean you can’t see photos on gallery backend or frontend or both?

Also could you provide URL of page which has issue, version of Wordpress and theme you have please.

The issue is inside the control panel – “Edit Gallery” page. It gives me an option “Add images”, I can go to gallery, pick the images, but when I want to “Insert” images nothing happens. It doesn’t work. I also can’t see images that are already in any of the galleries. Is there an option to send you print screen? Maybe as private msg or something, because it’s quite difficult to explain.

I’m using wordpress 4.2.2 (slovenian version).

Please update to the latest version of theme. It should fix your issue.

Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.

All of your settings and contents remain the same.

http://s22.postimg.org/5v7b5oq4h/help.png

I have bought the theme “Cezar”, but I don´t know how to add “project description” and “Projekt detail” into my project. How can I solve it ? Thanks for yours answers.

Hi,

You can use portfolio item for that part and here is sample code.
<h6>Project Description</h6>
Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labolore magna aliqua. Ut enim ad minim veniam. Lorem ipsum dosectetur adipisicing elit, sed do.Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labolore magna aliqua. Ut enim ad minim veniam. Nulla enim diam, rutrum ut tempus feugiat, dictum et tellus. Morbi feugiat, lacus eget vestibulum rhoncus, arcu sapien placerat tortor, at eleifend mi odio quis libero. Morbi vulputate porttitor consectetur. [/two_third] [one_third_last]
<h6>Project Detail</h6>
<strong>CLIENT:</strong> ThemeGoods 
<strong>SKILL:</strong> HTML, PHP, CSS, Javascript 
<strong>TAGS:</strong> Webdesign, Wordpress, Photography 
<br />
[button href="#" align="left"]Launch Project[/button] [/one_third_last]

Hi Peerapong,

I’m almost done with my site (pawsandprintsphotography.com) and I noticed that the gallery carousel photos (under the Petfolio section) look perfect in Chrome and Safari but look very pixelated in Firefox (I haven’t checked IE yet).

Any idea why this is happening? I did not compress the photos for the galleries so I don’t know why any pixelation would occur.

Thanks so much for your help!

- Michelle

Hi,

Provide URL of page you mentioned please. I think it shouldn’t have any different because every browsers use the same image to display content.

Thanks for your quick response!

For example, look at the 6th photo from the left in the gallery on this page: http://pawsandprintsphotography.com/galleries/cats/

That photo looks perfect in Chrome and Safari but looks horrible on Firefox and Internet Explorer. On Firefox and IE, the photos look extra sharp/pixelated (around her face) and the area around her looks pixelated. The original photo looks nothing like this version.

Another example is the 7th photo from the left in the gallery on this page: http://pawsandprintsphotography.com/galleries/dogs/

The same thing – photo looks perfect in Chrome and Safari but looks horrible in Firefox and IE. You can see that her facial area looks much more sharpened in Firefox and IE (the original photo looks nothing like that).

These aren’t the only 2 photos in the galleries that look bad. There are others as well – just wanted to use these 2 as examples as a matter of convenience.

Another strange thing that recently happened is in the Galleries section of the dashboard,- the pics in both the Cats and Dogs galleries are not showing up on my screen like they used to. So I can’t drag and drop or anything. Not quite sure what happened there – I haven’t updated my theme yet. They used to be right there when I’d click on the gallery I needed to edit. Now, I can only see what photos are in the gallery by clicking “Add New” and going to the Gallery tab.

Thanks so much for your help! Since I’m running a photography business, my photos need to look perfect across all browsers and appreciate your help with getting them to look that way.

- Michelle

Hi there. Any luck yet?

Hi, Question here about the order of images in the galleries. Before I could drag and drop them in the gallery menu to make my own preferred sequence. And then they appeared that way on my website. Only now this doesn’t work anymore, so the images come ad random in my gallery. Can this be due to the newest update of the theme maybe? I hope there is a way to solve this problem! Thanks, Miranda

I see now @wetoastyou asked a similar question 8 days ago, but no response yet. hope you can tell asap! Thanks Miranda

Hi There,

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hi Peerapong,

I still haven’t heard back from you about my Firefox/gallery issues from last week. I really need your help since this is one of the last things I need to fix on the site. I have since optimized all the gallery photos to see if that would make a difference in Firefox but it hasn’t.

My site’s URL is https://www.pawsandprintsphotography.com and here is the message from last week:

Hi Peerapong,

I’m almost done with my site (pawsandprintsphotography.com) and I noticed that the gallery carousel photos (under the Petfolio section) look perfect in Chrome and Safari but look very pixelated in Firefox (I haven’t checked IE yet).

Any idea why this is happening? I did not compress the photos for the galleries so I don’t know why any pixelation would occur.

Thanks so much for your help!

- Michelle

I greatly appreciate any help you can offer.

Hi,

It’s default browser image rendering and theme use World standard HTML img tag to display image so I am not sure what else can I do for this. In fact, it shouldn’t different as every browsers display image the same way.

Ok. Thanks for responding. I’ll just have to figure something out. Other than this issue, I love the template.

Thank you for the theme. How do I lower the opacity of the white squares in the Gallery 4 Columns. Also how do you add the red arrow graphics or any other graphic within the white square. Can you change the color of the white square?

Thanks, rsocks

Hi There,

Probably the fastest way to resolve this is to open a thread in our support portal:

https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

How do I change the font color in the bottom section of the Gallery image flow page.

Thank you

rsocks

Hi There,

Probably the fastest way to resolve this is to open a thread in our support portal:

https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hi Peerapong,

I would like my Flickr icon to go to my personalized Flickr URL, but your Theme Setting isn’t letting me do that. Is there something special I can do to make this work? I don’t want to use my Flickr username because that doesn’t go directly to my photos. Thank you.

You’re awesome. Thanks so much for your help, Peerapong!

You are welcome ;)

Btw, Could you help me rate for the theme please?

Yes. I will certainly do that.

?Hello. I have the cesar theme and I tried installing a plugin (advanced TinyMCE) and realized that in this theme, you’re not able to see both the visual and text view. Is that really how the theme works, or is there something wrong with it? I can’t imagine that you would make it so that visual editor is disabled. If so, it’s absolutely ridiculous. Please advise. Thanks.

Hi,

There are javascript conflict between theme’s script and plugin’s script.

Really sorry, I can’t support on all 3rd party plugins issue. Please try to read its documentation or contact plugin author.

OK but can I install any plugin, or do you have that disabled???!!

Yes you can install any plugins. but I can’t support on all 3rd party plugins issue (if has). As state in general support terms.

Can I add comments to portifolio ?

Hi,

Sorry it doesn’t support that. Comment support only for post content.

Ok tks, it´s possible two pages of portfolio?

Yes you can use portfolio set for that.

To use portfolio sets.

Once you assign portfolio to set. Go to appearance >menus. Then select which set you want to add to your menu items.

If you can’t see it, click on screen option (top right) and check on sets

AndyAyy

AndyAyy Purchased

Galleries are giving me a lot of problems after the last few updates. I cant sort images in any galleries and now my “add or attach images” button is broken. It does nothing when I click it. Ive tried on multiple browsers.

Hi,

What’s version of theme you have?

Please check. There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins.

Hello! I’m attempting to activate the them and keep getting this error – ‘You do not have sufficient permissions to access this page’ and we have to restore the entire database to get the site back up. I am the admin in the account and should have rights to activate and edit any theme. Thanks for the help!

Hi There,

Probably the fastest way to resolve this is to open a thread in our support portal:

https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hello, I am working on a website (brigittewolf.com). Suddenly when I work on the galleries from the dashboard, the images that are included in the gallery don’t show up. Do you know why this might be and how it can be fixed? I can send you a screen capture of what I am referring to this isn’t clear.

Thank you and I hope to hear from you as soon as possible.

Hi,

Please update to the latest version of theme. It should fix your issue.

Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.

All of your settings and contents remain the same.

I’m sorry, I don’t understand how to do this. I don’t know how to access FTP account or backup my existing site so that it isn’t all lost. Can you give me more specific instructions? Please advise.

Thank you very much

Please contact your webhost about FTP account they should know about it.

hi,

i’ve updated your theme to the newest version and installed a child theme. now i have the problem the some of the URLs doesnt work, f.e. pattern images.

please send over a working child theme to me.

thanks & cheers.

Hi,

Could you provide URL of page which has issue please.

by
by
by
by
by
by