704 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there, my photos are taking a while to load. the black and white clock appears often and the ‘gallery of galleries’ display is often scrambled. The resolution of the image has no bearing on how long it takes to display so I have no idea what could be causing these problems. What can I do? Thanks very much.

ThemeGoods

Hi,

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

Default-user

They don’t seem to be loading – can I attach them to an email please?

ThemeGoods

Please send it using my profile form mail.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there! I love the theme but I’m having some issues with the display on iphones and iPad. I turned off the Responsive Theme option in the Theme Settings section, and turned it on again and it doesn’t seem to work. Even though the Responsive Theme option is ON, the website doesn’t show a mobile version on ipad or iphone. My website is www.engelbertview.com/new

Default-user

Nevermind..I think it was a delay in the content to be refreshed by WP, the site is working now!

ThemeGoods

OK great! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m having problem with the translation of english to swedish in contact page and blog post.

I have used PoEdit and for example “Phone” in contact page is translated to swedish “telefon” but the rest av the words isn’t translated on the contact page and I can’t find them in the document/file. For exemple “name” is there, but not “name (required)”. (http://victoriahenriksson.se/?page_id=1342

In blog page “Posted by” is translated but it still says “on” before the date and english “Comment”. (http://victoriahenriksson.se/?p=390)

Please help me to get it right!

ThemeGoods

Hi,

Please make sure you upload translated file successfully.

Or you can edit contact.php and single-post-r.php files directly to translate.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I’m having some cross browser issues that I can’t figure out. Take a look at this page: http://www.memoriesbytlc.net/?page_id=2

The template is set to blog grid and there is one post in there. If you look at this page in IE 8, (an old browser), it looks fine. The grid with the post shows up perfectly. Any other browser Firefox, Chrome, IE 9, it breaks and the comment square disappears.

Can you help me with this?

Default-user

This is just the tip of the iceberg with problems. I’ve installed the theme several times and can’t get it to work. I upload photos to a gallery, add a page with a gallery setting and my photos don’t show up. What am I doing wrong??

ThemeGoods

Hi,

You have to create a page and attach gallery to it instead of directly link to the gallery.

Theme documentation’s located in your downloaded file from Themeforest

Please follow the theme’s instructions in /manual/index.html it will help you get through all theme features.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, when I try to upload images, it says “http error.” Do you know what the problem could be?

Default-user

Also, my logo is displaying very tiny. I deleted the max hight in the css but it didn’t change anything. Is there anything else I need to do?

ThemeGoods

Hi,

1. It’s issue with your server setting and standard Wordpress uploader. Please contact your webhost. They should be able to see errorlog.

2. Provide URL of page which has issue please.

Default-user
http://c34.9e0.myftpupload.com/ Here is the link, see how tiny the logo is? Thanks so much for your help.
ThemeGoods

Open /css/screen.css find ”.logo_wrapper img” and remove its max-height.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, how do I remove social media icons at the bottom of the website?

ThemeGoods

Hi,

You can remove some social icons using Theme Setting > Social Profiles.
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I’m also wondering how I make the font size in the footer smaller – as well as taking it off caps.

ThemeGoods

Hi,

Sorry it couldn’t be done using theme admin. However you can edit theme CSS file to change that

Did you know about Firebug a Firefox plugin?

https://addons.mozilla.org/en-US/firefox/addon/1843/ It will help you inspect all CSS and HTML elements, really help if you do a lot customization

The main CSS file is /css/screen.css

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
dstapie Purchased

Hi. Where would I insert the short code for google font?[googlefont_func font=”Arial narrow” fontsize=”50”]

 

 Session Maker

Default-user
dstapie Purchased

 

 Session Maker

Where would the code be inserted?

ThemeGoods

Hi,

You can add shortcode to page/post content of visual editor.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I have a problem with the blog fullwidth, I choose this option in “page attributes” but on my blog the photo is crop: http://cacioppi.com/category/nouveau-ne/ I just want the same look that on you dermo when we click on the exemple “blogfullwidth” How can I do? Thank you.

ThemeGoods

Hi,

On category page, it’s fixed with right sidebar.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
icruz Purchased

Hi, I had this problem long time ago, I was hoping or waiting for one update for this theme… but is 2014 and nada…

Here are my question/issues:

1. I need to show only one category of my portfolio, in this case only spots in the front page… I feel a little bit like “too much” to display ALL my portfolio in the front page… is any way to show only one category?? I feel is 2014, and so far how many people asked you about this? :zipped: I read a lot about this and you mention… you will update the theme… is something coming soon?? here is the site: http://artdirectwest.com/ **on your demo, looks nice few pictures below the slider, but on the realworld, I feel people have a lot of work to show… or maybe I’m wrong… hope you can help me, you are my last hope :crying:

2. I made 2 sets, why they the background is black… I check everything, believe me, I read all the comments and i can not find a solution (I change options inside “theme options” and nothing change), please look: :confused:http://artdirectwest.com/portfoliosets/videos/ :confused:http://artdirectwest.com/portfoliosets/galleries/

3. I have a problem with the responsive version, please try to teste on real device, in this case ipad: http://www.responsinator.com/?url=http%3A%2F%2Fartdirectwest.com%2F

3.1 – Can you see the “quote” is no responsive 100%, overlap the content… Is any way to fix it?

3.2 – Menu in responsive way is not working 100%. When you are scrolling and in the middle you press the responsive menu button (the icon with 3 lines) and you don’t see the submenu or the list… you have to scroll and see the top of the page if you want to see the list… please, tested on iphone 5 , you can check it on responsinator.com it shows the same issue. :mad:

I REALLY NEED HELP!!! I can send you user name or password if you want to change something… or fix something.

Have a nice day.:superbashfulcute:

Default-user
icruz Purchased

hello!!! why u skip my questions :(

Default-user
icruz Purchased

I found this, didn’t work: Hi,

You can change portfolio set page background image using Theme Setting > Gallery Portfolio > Portfolio Set pages Background Image

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Horecio Purchased

Hii,

I have a problem with my GALLERY. When I click in GALLERY IMAGES in botton ADD NEW -> From URL.: I add a image URL because is required but in the TITLE don’t accept any Text. When I click in the button: [INSERT into POST] nothing happens. How to solve?

Thanks for the attention

ThemeGoods

Hi,

Sorry currently you have to upload images from your computer for new gallery.

Default-user
Horecio Purchased

Only in this way?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi! Can I change the size is less than the upper menu bar and change the color?

ThemeGoods

Hi,

You can change menu font size using theme admin panel but you have to edit theme CSS code to change main menu background color.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I am using a static home page with the Galleries Grid template. I have a single gallery that is password protected that I would like to remove from that gallery grid. Is this possible? Also can you tell me what size image is best to use for the slider on that template as well?

Thanks!

ThemeGoods

Sorry currently It doesn’t support that. I will consider to add it into the future if there are many requests from customers.

  • Has been a member for 0-1 years

I am interested in being able to limit which portfolio items display on the homepage like in the Cesar sample homepage. I see quite a few who have inquired about it, are there any updates planned for the near future? Or, is there a recommended work-around? I would like to limit it to 8 not EVERY portfolio created. Thanks for your time.

ThemeGoods

Please login with your purchased account

Default-user

Under BurlingtonBytes. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Hi, I’m having some issues with the theme. For some reason some of the pages are coming up with a black background: http://www.wetoastyou.co.uk/?page_id=392 whereas I want them to have a white background as in the other pages: http://www.wetoastyou.co.uk/?page_id=241 I can’t see any difference in the page settings. Thank you for your response.
ThemeGoods

Hi,

Could you send your Wordpress account and FTP detail please. I will have a look.

Default-user

Could you send me an email address to send it to? I’d rather not display it in public if poss! Thanks very much :)

ThemeGoods

Send it using my profile form mail please.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello I noticed a problem in the responsive style of the theme. Why I can’t magnify (zoom with the fingers) the page? Is it a CSS setting?

I’ve already changed the setting for the scroll but I need to change even this one. Can you help me?

Thank you! :)

ThemeGoods

Hi,

On mobile device if it’s support responsive, i means it doesn’t need zoom in/out function right? because it’s already adjust the content to fit with mobile device. It’s standard way of every responsive design layout.

Default-user

The problem is if I want to zoom in a detail of an image or try to zoom a text. I tried a lot of responsive themes and everyone permite the zoom so I supposed that it’s a CSS setting. If I could I’d like to remove this setting. Thank you.

ThemeGoods

Hi,

Open header.php remove line 18

Default-user

DONE! It’s only the parameter ”, maximum-scale=1” at line 18! Thank youuuu! :)

ThemeGoods

You are welcome ;)

Btw, Could you help me rate for the theme please?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
cajati Purchased

Hi, all. I’m trying to organize portfolio items in to set (portfolio categories) and adding sets to my menu. I have added sets to my menu but when I click to any set in my menu the background turns to black, losing the original “cesar theme” background. I’ve also tried to change background in Gallery Portfolio->Portfolio Set Background image, but it doesn’t solve the issue. Do you know why it is happening and how can i fix this issue?

ThemeGoods

Hi,

You can upload portfolio set background image using Theme Setting > Gallery Portfolio > Portfolio Set pages Background Image

Default-user
cajati Purchased

Oh my dear!!! But just above I wrote I tried this but it doesn’t work!!!! I’m not the only one with this issue. Others have tried to change background portfolio set without any success!! Can you read above, please, before answering?? I’ll wait for your answer in a hurry. I’m getting very angry. Solve this problem, please. No workaround! Thanks!

Default-user
cajati Purchased

I … I’m still waiting for an answer … we are more users who have the same advice concerning unresolved …

ThemeGoods

Could you send your Wordpress account and FTP detail please. I will have a look.

Default-user
cajati Purchased

Sorry, for security policy I can’t send neither wordpress or ftp account. If you want, I can transfer my site on your test account ftp or wherever you wish. Otherwise, ‘cause the issue isn’t only on my web site but also for other purchased accounts, please let us know what’s the problem if you solve. Waiting for your response, thanks in advance.

ThemeGoods

Sorry if you can’t provide an access. I don’t know how can I help investigate the issue.

Default-user
cajati Purchased

Hi there! I need this issue be solved. So I am sending you wordpress account and ftp detalis using your profile form mail. I hope in a happy ending. Waiting for your response.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
maguna Purchased

I have still problems with the slider. Is there an exact size and resolution? All images are very pixelated.

Is there also the possibility to include a gallery with slideshow in a portfolio? I have managed to integrate a gallery so far, but all the pictures displayed below each other.

Please check once again: www.studiob20.de/wp

It’s about portfolio / hochzeit.

Thank you.

ThemeGoods

Hi,

1. 1170×585 px the same as your slider setting.

2. Basically you can create a portfolio item, select “external link” as its content type and enter your gallery URL there. So it links to your gallery page.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

I am interested in being able to limit which portfolio items display on the homepage like in the Cesar sample homepage. I see quite a few who have inquired about it, are there any updates planned for the near future? Or, is there a recommended work-around? I would like to limit it to 8 not EVERY portfolio created. Thanks for your time.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there,

I’d like to make it easy for people to add themselves to my mailing list but I can’t see a function for this. I’ve tried to use a ‘contact’ page but I’m unsure where these messages go to.

Is there a facility for “add to mailing list” and if not then how do I configure my contact page to my email inbox?

Thanks very much.

ThemeGoods

Hi,

Sorry, it needs a custom modification. This type of customization is a bit more complex and is not covered under normal theme support.

If you’re interested in hiring a developer for building out this custom page template for you, we highly recommend to check out: Tweaky

But I will add it into the future if there are many requests from customers

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