55 comments found

Thanks for the reply, I was wondering 2 things,

1: when i try to change the font color for the page title (Home or any other page) in the appearances side of the settings it doesn’t change at all. I tried changing it on the color wheel and even copying the hex color code but as i save and go back to the page to view my changes nothing changed.

Now when i change the paragraph color it self it changes but not the page tittle.

2. when i fill in the form contact information, after its sent all of the information i inputted in my form is still there on the form. Is there any way to get it to automatically clear the form?

I would appreciate any help, i have looked through the pdf for help and even the dutch forums and have found nothing.

Thanks again, Marina

themedutch

Hi Marina,

Can you please check if you use the latest version of the theme? Otherwise please download the theme again from your admin. Otherwise please send a ticket via www.theme-dutch.com/support.

Thank you very much! Theme Dutch

Hi there, I’m assuming the navigation can be moved upwards, correct? Ideally I would like it flushed all the way to the top.

themedutch

Hi Mattreverberation,

Yes this is possible, but you’ll have to customize it. It’s not an option of the theme itself. Or send an email to sales@theme-dutch.com and ask our rate. Thanks for your post.

Best wishes, Helen

Hi, i have big problems with the libraries. Even the admin panel doesn’t function: i can’t see the tabs of the Cesare admin. I think the error is js because it says that isn’t defined the class smart seo.

It’s very urgent. Can you help me?

If you want i can send you in pvt the link of the site.

themedutch

Hello Evabugiani,

There is nothing wrong with the theme, but please send a ticket to our helpdesk and leave all details so we can have a look at your site. Register via www.theme-dutch.com/support. After you’ve logged in you can send your ticket to our support team. You’ll receive help as soon as possible.

Thanks a lot in advance, Helen

Our company purchased this theme and have come across a bug. Whenever we update a large number of photos to the slideshow (12 or more; we were working on 16), images seem to duplicate both on the back-end and the front-end. We have tested this on multiple installs on more than one server, with the same results. We also used images with different naming conventions.

We have turned in a support ticket to Theme Dutch and they are looking at it now.

themedutch

Hello briskinteractive,

Thanks for posting your comments. Probably its no bug, but caused by something else. If you don’t receive an answer from our helpdesk within reasonable time, please notify us.

Thanks again! Theme Dutch

yoga108 Purchased

can we have sidebars on gallery pages? i’d really like one.

themedutch

Hello Yoga108,

You can set up a side bar on every page.

yoga108 Purchased

also, is there a way to set the sizes for lightbox images?

themedutch

Hello yoga 108,

The sizes are set in Settings – Media

Greetings, Theme Dutch

Hi,

I have installed the theme, I have added 3 images on on the slider and working fine, but the thumbnails are not showing, on the backend the little square is black with no image preview and on the homepage the thumbnails are not showing, can you help me please

Hi, I have installed the theme, I have added 3 images on on the slider and working fine, but the thumbnails are not showing, on the backend the little square is black with no image preview and on the homepage the thumbnails are not showing, can you help me please

themedutch

Hi AmilcarAbreu,

Did you try to install ‘Dummy content’? This option lets you see how Cesare works. Cesare will automatically load dummy content to your website. Go to your admin dashboard / Appearance / Cesare / General. Down at the General page you can add Dummy content to your theme.

Thanks in advance, Theme Dutch

Hi, I have installed the dummy content and is still the same, I don’t see how install the dummy content can help, I now how the theme works, plus once I installed the dummy content, doesn’t install the sliders.

I just upload 4 images using the Wordpress uploader, left the image alignment to none, size to full and didn't touch the link URL, then click insert into post, the image slideshow works fine, but is not showing any thumbnails, any ideas why is not showing? Is that the right way to upload the images for the slider? Is there any setting for the thumbnails???

Hi, I have installed the dummy content and is still the same, I don’t see how install the dummy content can help, plus once I installed the dummy content, doesn’t install the sliders. I just upload 4 images using the Wordpress uploader, left the image alignment to none, size to full and didn’t touch the link URL , then click insert into post, the image slideshow works fine, but is not showing any thumbnails, any ideas why is not showing? Is that the right way to upload the images for the slider? Is there any setting for the thumbnails???

themedutch

Hi AmilcarAbrue,

We suggest you also read the manual that comes with the theme. Otherwise register on www.theme-dutch.com/support. After you’ve logged in you can send a ticket. Our support-team will help you as soon as possible.

Thanks in advance, Theme Dutch

We were wondering if you have come up with a solution for the bugs we encountered. It has been nearly a month since we heard anything from tech support.

themedutch

Hi Briskininteractive,

This is very unusual. Please take the effort and send an e-mail to support@theme-dutch.com and (if possible) leave the details of your support ticket, so we can check what went wrong. Normally our support team provides support within 24-48 hours. Thanks a lot for your post.

Theme Dutch

We have done all of the above. We have run multiple tests on more than one server and still get the same result. The last communication we had with tech support said that the programmers were looking into it, but we have not heard any result, even after submitting further inquiries.

themedutch

Hello Briskininteractive,

After reading your previouws post, we’ve asked to send an e-mail to support@theme-dutch.com incl. details of your support tickets. So far, we did not receive your e-mail yet. In order to know what went wrong, we really need more background info. Thanks a lot in advance,

Theme Dutch

We had been working through your ticketing system to communicate the issues and had not heard a response back since June 19th. I had sent a follow-up message sent, with no result.

I have e-mailed your support e-mail this morning with details and the ticket number.

themedutch

Hi briskininteractive,

Thanks for sending the requested e-mail. We are already working on it.

Theme Dutch

Hello, how can I use shortcode (for columns) ? No explication in the Cesare Manual

Thx

themedutch

Hi Kbarrallon,

If you go to a certain page at your admin, and look at the icon bar above the content block, you’ll find this icon ‘T’. This icon contains all Theme Dutch shortcodes. Select the column shortcode you need and place your content within these shortcodes. Everything explains itself. Good luck!

Helen

Hi! I want to use this template for a small community of friends photographers, so I would like to know if it’s possible that each photographer can manage his own photo gallery independently from the others photographers, and if it’s possible to insert a forum plugin inside the website (to generate discussions among the photographers). Thanks in advance for the answer!

themedutch

Hi vitti80,

Thank for sending your message and we’re glad you like our theme. About your intentions with the theme: We’re about to upload a completely new theme to themeforest, which is ’’more suitable’’ for your purposes. Its a portfolio theme and it will be available on very short notice. (hopefully before the end of this week) Please take a look: http://theme-dutch.com/presents/notime/ This portfolio theme is easy, ultra customizable and you can add independent portfolio galleries/categories, and its more suitable for inserting a forum plugin. We’re in the final debug phase now.

Hope you’re satisfied with my answer/solution. Thanks, Helen

Default-user

thank you very much for the answer! Of course I can wait for the new theme. I saw it and it’s very nice, is it possible to skip the text animation that appears in the homepage? I need something more “static”, thank you

themedutch

Notime comes with 3 sliders and is up for review.

By the way: (manage his own photo gallery independently from the others photographers) You will need to install a member plugin or you can create a account for every photographer. But It depends of your wishes. Let me now what you have exactly in mind and I can give you advice with plugin if you need a plugin.

Mike

tadw100 Purchased

HI!

I have the following problems with the CESARE Theme in combination with WordPress 3.4.

1. the thumbnails don’t appear. I read the manual AND I installed the dummy content. 2. I found out that it’s not possible to work with this theme in Firefox. Some functions don’t work anymore when this theme is activated (picture upload, display of the 2nd level navigation bar) So I have to work with Safari, there it’s possible to handle everything.

I registered at your support site but I did’nt receive the confirmation e-mail so far. That’s why I had to post my problems/questions here.

Thanks, Andreas

themedutch

Are you sure you work on 3.4? because this issue appears in 3.5. Please try to stick to the forum, because its more efficient if our support staff can handle support at one place. Thanks, Themedutch

Hello, is this theme getting a update to WP 3.5?

edge123 Purchased

Purchased the theme, works great on wp 3.4. But i want to ad a sidebar in the theme options and get this message:

Deprecated: Function ereg() is deprecated in /home/xxxx/domains/xxxx.com/public_html/wp-content/themes/cesare/functions.php on line 340

No sidebar appears anywhere on the website

themedutch

Hi Edge123, Please post your remarks in the Cesare forum at theme-dutch.com. Our support staff will provide support there. Thank you, Themedutch

themedutch

Sidebars you’ll have to create at the the Cesare Admin panel: Appearance / Cesare / sidebars

Love the theme! Thank you!!

Does the navigation menu allow for sub-categories? I have set up my menu and my pages to reflect this, but a drop down list does not appear. Any help would be greatly appreciated!

themedutch

Hi creoadmin, This theme needs an update to WP 3.5., its still running on 3.4.2. Maybe this causes your issue. If you need support on your theme please visit the Cesare forum. http://theme-dutch.com/wordpress-support/. Thanks in advance, Theme Dutch

Default-user
creoadmin Purchased

I was wondering if there was a compatibility issue. Do you know when an update to your theme is going to be available? I have tried downgrading Wordpress and for some unknown reason, it does not work.

themedutch

Hi creoadmin, we can not give an exact date, but we’ve hired an extra developer to make progress.

how can fix the dropdown menu because if I hover over rest of the navigation it pops up which is confusing

themedutch

Hi pixel_hacker, Please post your remarks in the Cesare forum on theme-dutch.com. Our support staff will help you from there. Also add a link to your website. Thanks, Theme Dutch

Default-user

I’ve figured it out anyways

themedutch

Thanks a lot for letting us know! Helen

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