562 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi I have sent you an email concerning a slider and thumbnail images problem. Please reply.

ThemeGoods

I replied your email.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I am having problems figuring out how to get images uploaded to the slider on the home page of this theme. It isn’t clear to me if I should create a “gallery” of images or somehow upload them to the tab called “slides” in Word Press. Any help would be greatly appreciated.

Thank you in advance.

ThemeGoods

When you create a slide, try to upload its image using “set featured image”.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

In reference to my question if anyone can recommend any helpful tutorials on how to implement this them I would be very grateful.

Thanks,

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
mosaiq1 Purchased

Where can I get the .sql file with the sample data? I also do not see a sources folder with images.

I created a ticket on your support site but this is urgent as I need to have this example up and running for a client asap!

ThemeGoods

Provide URL of your ticker please.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
mosaiq1 Purchased

I solved the last issue but now the pictures will not load on the slider. Help please as this is very urgent!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi , very beautiful theme. I got problem with nivo slider in homepage in accordion style. It doesn’t always loads the pictures. It loads some and the others are blank with a x in top left. If you keep visiting the site and return to home page it may load all but for a first time visitor it seems really bad to have empty photos. Another thing is it possible to create this accordion style in another page? I cant find the slider type that could do that. My goal is to create a homepage not from the chalong menu but from a page so that i can use WPML to make it multilingual and I really like accordion slider. www.flowidity.com

ThemeGoods

Try to reduce some of your images file size ;)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

:D i am afraid that with even two pages it does the same, My pics are about 400kb each. Is that too much you think? I will try to lighten them up a bit then and i ll report back

ThemeGoods

Provide URL of your site please.

Also, could you continue on previous thread instead of starting new one please. It’s really helps tracking our conversation and your issue. ;)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

and what about the 2nd question?Having a page as a homepage not by chalong menu? Could I put accordion there?

  • Dominican Republic
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

so are you back form your trip, aren’t you? can you already answer our messages in your support website, some people, like me, have 2 weeks waiting for your support to develop the website we bought your theme for.

thanks in advance

ThemeGoods

Provide URL of your ticket please.

  • Power Elite Author
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Has been a member for 4-5 years
  • Exclusive Author
  • Bought between 10 and 49 items
  • Referred more than 2000 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+2 more

Hi There,

All of our theme support is conducted through our Support Site. Please submit your question on Support Site, and our support agents will investigate and help you resolve the issue or question.

Sign up or login to access at http://support.themegoods.com/

Cheers ;)

  • Dominican Republic
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
ThemeGoods

I replied your ticket.

Also, could you continue on previous thread instead of starting new one please. It’s really helps tracking our conversation and your issue.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Sold between 10 000 and 50 000 dollars
  • United States

Hi Peerapong, I’m having trouble with the video lightboxe overlapping the other thumbnails:

http://tgarretteaton.com/dev/video-3

is this some conflict with another plugin I have installed?

ThemeGoods

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
dehayst Purchased

Really wish these threads were searchable because I know the answer has to be here already, but…

How do you change the dimensions of the “Featured Image” in blog posts? Currently 550×260 I think?

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
dehayst Purchased

nm. figured it out.

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
dehayst Purchased

Just follow up. I know you’re busy, but this issue has me baffled. Let me know when you can. Thx

http://support.themegoods.com/?ticket=chalong-homepage-3-column-blog-display-fail

6396

ThemeGoods

I replied your ticket.

dehayst
dehayst Purchased

I just shot the info to your email. Let me know when you can.

  • Dominican Republic
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

your support.themegoods.com website is out of service?

ThemeGoods

Nope, I tested it and it works fine.

  • Dominican Republic
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I can access all websites except yours… well give me your email to send you my reply to your last post there then

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

This theme is shit. I’m very disapointed. No tools to create picture sliders. Only static pictures can be set for sliders. Not possible to add gallery to page, because gallery box doesn’t exists in menu creation page… ;( ;(

ThemeGoods

Hey mind your language. This is not the way people asking for free support especially the issues is nt theme issues.

Go to Wordpress dashboard > Slides > Add new slide. Basically 1 image = 1 slide so you have to add multiple slides = multiple images.

For gallery, if you can’t see it. Click on screen option on the right corner of menu page then check galleries.

Please read instructions in /manual/index.html and be more respectful to other people.

Default-user

Also, right header is in theme configuration menu. And there you have to enter everything by your hand from your code examples. But if I will five it to inexperienced user, it will be hard to change for him. The same thing is with other home features….. I’m very disappointed…

  • Power Elite Author
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Has been a member for 4-5 years
  • Exclusive Author
  • Bought between 10 and 49 items
  • Referred more than 2000 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+2 more

Hi There,

All of my theme support is conducted through Support Site. Please submit your question on Support Site, and my support agents will investigate and help you resolve the issue or question.

Sign up or login to access at http://support.themegoods.com/

Cheers ;)

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

hello! I bought this theme few months ago – 1 year maybe. Can you tell me where i can find an update on the theme ?

cheers,

MA

ThemeGoods

Go to Your account > Downloads

by
by
by
by
by
by