562 comments found

  • Dominican Republic
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Simple, This theme is very beautiful, but some things don’t work well and provider doesn’t like to give support.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

is it possible to display full post on blog page, instead of having the “Continue Reading” option? Thanks a lot for taking the time to answer.

ThemeGoods

I replied your ticket.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
alancabe Purchased

Hi, I have purchase Chalong theme. The site is in 3 languages. When I created a Portfolio and I go to the another languages I see always the same portfolio. I use the WPML plugin and for the pages it works OK.

How can I create another portfolio so when I create a new page in a specific language I can choose in page atributes (Portfolio template)

Thanks, Alan.

  • Bought between 100 and 499 items
  • Europe
  • Has been a member for 6-7 years
  • Referred between 1 and 9 users

Hi, i installed the site i bought to http://www.somkimya.com/tur/urunler/?page=1 . the site allows me for 20 portfolio units. but i need 30 portfolio units. How can i do?

thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, recently I bought you Chalong theme but I´m having some problem with foto gallery, do not insert with shortcode. I´ve tried just like sugest in the manual and in the documetation but doesn´t work.

[pp_gallery] <img src=”wp-content/uploads/2012/05/1_small.jpg /></a> [/pp_gallery]

can you please help me with this?

thank you agains.

send the login data to your mail.” />

ThemeGoods

Provide URL of your page which has issue please.

Default-user

in fact the nivoslider shortcode doesn´t work properly… it doesn´t appear into the page http://www.drviniciusdeoliveira.com.br/sobre – so I used the slideshow -> but the images don´t change alone, need to click on its link. please, see what it is happening, and if you can solve it for me.

thank you.

I´ll send the login data into your profile.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi Peeparong,

I am having problems uploading your theme, I keep receiving an error message asking me to confirm encryption loss. If I do confirm encryption loss then there is no style.css file and I cannot upload the theme. If I do not confirm encryption loss then I can’t unzip the file.

Please can you either refund me the money or send the theme ready to install? Thanks,

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
bendtsen Purchased

I love the simplicity and the features, but today portfolios suddenly stoped working.

Image + text are shown on portfolio pages, but whenever I try to access an individual portfolio page I get a “404 not found” message.

Tried to update to newest them version, but same problem.

ThemeGoods

Could you try to switch to default Wordpress permalink setting?

  • Power Elite Author
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Has been a member for 4-5 years
  • Exclusive Author
  • Bought between 10 and 49 items
  • Referred more than 2000 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+2 more

Hi There,

All of my theme support is conducted through Support Site. Please submit your question on Support Site, and my support agents will investigate and help you resolve the issue or question.

Sign up or login to access at http://support.themegoods.com/

Cheers ;)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
regevaz Purchased

hi, i’ve purchased this theme (Chalong ) – it looks very impressive and seems like fits to my needs. since i’m new to wp world, can you give me some hints about making this template rtl? are you familiar with such version of the template?

Cheers Regev

ThemeGoods

Thanks :)

I am not sure about RTL language but I think you have to modify some CSS code to make it RTL .

You might find many useful tutorials here https://www.google.co.th/search?sugexp=chrome,mod=13&sourceid=chrome&ie=UTF-8&q=css+trtl

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
regevaz Purchased

where can i find the documentation of this theme?

ThemeGoods

There is theme’s instructions in /manual/index.html it will help you get through all theme features.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
regevaz Purchased

so after looking at the manual i still have a problem with the slides – i added a new slide as described in the manual (i.e. i have only one slide, don’t know the size of the image i set), but all i can see is the frame of the slide show with the caption i set for the slide. i can’t see the image. should it be on a specific size? what else can make the image disappear in the slide show?

thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
regevaz Purchased

and another question: say i’d like to have a gallery, but clicking on an image in it will open a specific page/post. do you have a suggestion for that?

p.s. regarding the previous issue – i get: “Failed to load resource: the server responded with a status of 400 (Bad Request)”, that’s why the image is not shown. any idea?

2 x tnx :)

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States
brad0525 Purchased

Hello I am trying to have multiple video galleries..Specifically 2 galleries on different page.

I can create separate galleries, I am just not sure how to display a specific gallery on a specific page.

I tried to join the forum, but I do not have a purchase code, I only have an email receipt from envato..Thanks

ThemeGoods

To use portfolio sets.

Once you assign portfolio to set. Go to appearance >menus. Then select which set you want to add to your menu items.

If you can’t see it, click on screen option (top right) and check on sets

Default-user
brad0525 Purchased

The custom menu is not showing at all..It only shows the default menu. Do you know how I can change this? Thanks

Default-user
brad0525 Purchased

After editing the function.php and header.php files I have the menu showing up..Now the problem is that no videos are showing up on the SET pages. I have the portfolio linked to the SET so I am confused.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Netherlands
KLAPPR Purchased

Hi! I have been waiting for a response for about a month now. What’s up? When can I expect an answer?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
regevaz Purchased

i still have an open issue with the slides: the element in my page (from the inspector) is: \\

and when trying to go to: http://pinuk.hostzi.com/wp-content/themes/Chalong/timthumb.php?src=&h=360&w=960&zc=1 you get: A TimThumb error has occured: No image specified

can you assist?

thanks

ThemeGoods

Did you add slide image using “set featured image”?

Please follow the theme’s instructions in /manual/index.html it will help you get through all theme features.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi! Chalong Map widget doesn’t work…

I have all the correct info I need, I set the Height and Witdh and the Lat and Long but nothing…

Thanks!

ThemeGoods

Please check. There might be javascript conflict between theme’s script and plugin’s script. Try to disable all plugins

  • Power Elite Author
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Has been a member for 4-5 years
  • Exclusive Author
  • Bought between 10 and 49 items
  • Referred more than 2000 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+2 more

Hi There,

All of my theme support is conducted through Support Site. Please submit your question on Support Site, and my support agents will investigate and help you resolve the issue or question.

Sign up or login to access at http://support.themegoods.com/

Cheers ;)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
Hi! Chalong Map widget doesn’t work… I have all the correct info I need, I set the Height and Witdh and the Lat and Long but nothing… Thanks!
Please check. There might be javascript conflict between theme’s script and plugin’s script. Try to disable all plugins

There’s no plugin active… The Widgets works, but the map does not display

ThemeGoods

Provide URL of page which has issue please.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi, Here is the URL : http://ibizacasasalquiler.com/

Notice that it doesn’t work in the footer neither in the “contacto”.

Thanks!

ThemeGoods

Could you send your Wordpress account and FTP detail please.

Also, could you continue on previous thread instead of starting new one please. It’s really helps tracking our conversation and your issue.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I am not able to upload my photos to show on the homepage slider. Can you please tell me how I might go about doing this? Thank you in advance.

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