562 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Oh, also, your support site isn’t working, so thanks for the run around.

All of my theme support is conducted through Support Site. Please submit your question on Support Site, and my support agents will investigate and help you resolve the issue or question.

Currently we have technical issue on our support system and new ticket is temporary disabled.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
ecstatic Purchased

Hi Peerpong,

I have the same question as tonygate:

Hi,

I’ve just upgraded to Wordpress 3.4.1 and the slider on my site has stopped working – it just displays a loading bar. I am running Chalong v1.5 however have noticed v1.7 has been released with nivo slider changes upgrades in v1.6. I’m assuming the problem may be fixed if I update to the latest version, however within the latest version there is no option to upgrade. Is there a way I can update to v1.7 without having to redownload and reinstall the theme? I don’t want to risk losing any of my data in going with this option. If this problem may be caused by something else, could you also advise what could be causing the problem and a possible solution?

You assistance is greatly appreciated, as this is the first problem I’ve run into with this theme since purchasing a few years go.

Was there a solution to this? It isn’t a plugin for sure but is the Wordpress CMS upgrade. Please provide advice.

Lindsay

ThemeGoods

Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United Kingdom
afanwebs Purchased

Hi,

I’m unable to get the Youtube Video widget to play the video. I can click the link to play it in Youtube, but nothing happens when you click ‘Play’.

I’ve tried disabling all other plugins, but it still doesn’t work.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States

My slider stopped working and as you’ve suggested on here, I’ve downloaded your latest theme update.

My question (as someone else also asked): I’ve done several tweaks to my theme – will installing your updated theme potentially erase or overwrite changes I’ve made??

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
mcatom Purchased

Hello Peerapong,

Thanks for your work in developing/designing this theme. I have just a couple questions: I’m working with Chalong v1.8, I’ve installed Wordpress v3.1.4, but I’m just wondering if Chalong is compatible with newer versions of Wordpress. Also, I can’t seem to find any PSD files and I’m trying to figure out the optimum dimensions for homepage slider images. Are PSD files available? Thank you for your reply.

ThemeGoods

Sorry currently it doesn’t support WP 3.5 I will release the update soon.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States

My slider is still not working as I wrote above 2 days ago and this is a very time sensitive issue.

My specifici question (as someone else also asked): I’ve done several tweaks to my theme – will installing your updated theme potentially erase or overwrite changes I’ve made?? Can I just replace one file to fix the slider?? Thank you.

ThemeGoods

Please don’t update to WP 3.5 yet. Theme currently doesn’t support it.

Default-user

I’ve updated the WP theme weeks ago to prevent security issues. This does not answer my question from above:

I’ve done several tweaks to my theme – will installing your updated theme potentially erase or overwrite changes I’ve made?? Can I just replace one file to fix the slider?? Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
bbbb23 Purchased

Hello peerapong

But I have a problem, I’ve just bought your chalong theme and wordpress doesn’t install it because stile.css is missing. Any insight about my problem?

Thank you. Regards.

Default-user
bbbb23 Purchased

Ok, thank you peerapong, now I can install it. Regards.

Default-user
bbbb23 Purchased

Hello peerapong Could you give me the gallery shortcode? It is not working. Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
nguyenht Purchased

Hello Peerapong. Do you have sample data that I could upload for this theme? I didn’t see one in the file. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi Peerapong,

I would like to change the font of the headlines of the pages to the same that I choose in admin panel > fonts. How can I do that?

ThemeGoods

Sorry it couldn’t be done using theme admin. However you can edit theme CSS file to change that

Did you know about Firebug a Firefox plugin?

https://addons.mozilla.org/en-US/firefox/addon/1843/ It will help you inspect all CSS and HTML elements, really help if you do a lot customization

The main CSS file is /css/screen.css

Default-user

Can you please copy and paste the code for the CSS-file to change the headings?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello again Peerapong,

is it possible to exchange the 3 items below the slider on the homepage to static pages rather then latest blog posts?

Thank you very much for you help

  • Australia
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

A quick heads up, I’ve seen comment from a while back regarding a javascript stack overflow error when clicking portfolio items on a portfolio page. I have experienced it myself in IE8, even managed to crash a tab in a current Chrome (27) . The issue appears to be an event propagation one, simulating a click on a nested element, and then that click event bubbling back up to the original click handler, causing another click to be generated, resulting in recursion. This is the offending code, from custom.js:

$j(this).click(function(event){
     $j(this).find('a').click();
});

This is used in several places. This is a suggested fix:

$j(this).click(function(event){
     var link = $j(this).find('a').attr("href");
     window.location = link;
 });

I assumes that the content of the href is a URL, and not a JS snippet, for instance. Let me know if I’m making sense.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
creoadmin Purchased

Is there a way to remove the search bar function so more items can fit on the nav bar? Thanks!

ThemeGoods

Sorry it couldn’t be done using theme admin. However you can edit theme CSS file to change that

Did you know about Firebug a Firefox plugin?

https://addons.mozilla.org/en-US/firefox/addon/1843/ It will help you inspect all CSS and HTML elements, really help if you do a lot customization

The main CSS file is /css/screen.css

Default-user
creoadmin Purchased

Hmm…I don’t use Firefox normally, but maybe I should. Can you tell me what line of code the nav bar size is on? I have removed the search bar, but can find the size of the nav bar.

Thanks again!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
creoadmin Purchased

Also, how do you show the services on the home page? I don’t see that in the Styled Pages anywhere.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
creoadmin Purchased

I have answered my first 2 questions already – sorry!! I have removed the search function, but noticed that nav bar is not going to span any more space. Can you tell me what line of code I can change that on?

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
kdalton Purchased

Hi peerapong,

On your support site to fix the Twitter Widget issue you say “Enter your customer key, customer secret, access token and access token secret to widget setting

I have updated to the latest version of WP V3.5.2 and also the latest version of Chalong available here.

I have created the necessary on Twitter Developer site but have no idea where to enter these details on the widget setting” in my wordpress admin interface.

Your help would be much appreciated.

ThemeGoods

I am working on the issue and will release the update soon.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
A137 Purchased

Hi,

I just uploaded your theme to wordpress but I cannot find the social media icons I saw in the live preview. The ones in the widgets look cheap… where / how can I add them to the upper right corner?

Also, the shortcodes dont appear at all in the page or post editor. Do you have a forum where I can find tutorials? Thanks!

ThemeGoods

You can use this HTML code to Chalong admin > General > Top right content.

<div style="float:left;margin: -2px 12px 0 0"><h3 class="quote_text">Call +66 456 789 053</h3></div>
<a href="javascript:;" class="tipsy" title="Twitter">
<img src="wp-content/themes/Chalong/images/about_icon/twitter.png" />
</a>
<a href="javascript:;" class="tipsy" title="Facebook">
<img src="wp-content/themes/Chalong/images/about_icon/facebook.png" />
</a>
<a href="javascript:;" class="tipsy" title="Flickr">
<img src="wp-content/themes/Chalong/images/about_icon/flickr.png" />
</a>
<a href="javascript:;" class="tipsy" title="RSS">
<img src="wp-content/themes/Chalong/images/about_icon/rss.png" />
</a>
<a href="javascript:;" class="tipsy" title="Mobile">
<img src="wp-content/themes/Chalong/images/about_icon/mobile.png" />
</a>
Default-user
A137 Purchased

Thanks, now I cannot insert a gallery into a post… I don’t understand what I should put to replace “example/slide/1.jpg”? I need to insert 2 galleries in a page… Thanks!

[pp_gallery] [/pp_gallery]

Default-user
A137 Purchased

BTW I had to manually create icons for Instagram and Mixcloud on Photoshop, maybe you should consider adding those social medias to your themes in the future they are quite popular :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
philippw Purchased
Hi peerapong, i am from germany. I love your WP-Template. But unfortunately I have some problems with the “Shortcodes”, some are not working? For example, what can i do? [frame_left src="example/slide/1.jpg" href="/example/slide/4.jpg"]This is caption[/frame_left] [frame_left src="example/slide/1.jpg" href="/example/slide/4.jpg"]This is caption[/frame_left] [one_third]column1[/one_third] [one_third]column2[/one_third] [one_third_last]column3[/one_third_last]
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
A137 Purchased

Hi, I’ve asked this question several days ago I need an answer to launch the site today!!

I cannot insert a gallery into a post… I don’t understand what I should put to replace “example/slide/1.jpg”? I need to insert 2 galleries in a page… I tried using the short code but nothing happens…

What do I put between this: pp_gallery to see the entire gallery? Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
A137 Purchased

Hello? Can you please answer my questions please? It’s been almost a month… I need to insert galleries into pages / posts. the shortcode does’t work or maybe I don’t understang how to do it, so please explain.

Also, all the images I put in my galleries don’t show. How can I set an unlimited amount of photos in my galleries?? I have well over 30 in each.

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United Kingdom

Hi, Is this theme compatible with WordPress 3.6?

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