ThemeForest

Chalong - Simple and Clean for Business Portfolio

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Oh, also, your support site isn’t working, so thanks for the run around.

All of my theme support is conducted through Support Site. Please submit your question on Support Site, and my support agents will investigate and help you resolve the issue or question.

Currently we have technical issue on our support system and new ticket is temporary disabled.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi Peerpong,

I have the same question as tonygate:

Hi,

I’ve just upgraded to Wordpress 3.4.1 and the slider on my site has stopped working – it just displays a loading bar. I am running Chalong v1.5 however have noticed v1.7 has been released with nivo slider changes upgrades in v1.6. I’m assuming the problem may be fixed if I update to the latest version, however within the latest version there is no option to upgrade. Is there a way I can update to v1.7 without having to redownload and reinstall the theme? I don’t want to risk losing any of my data in going with this option. If this problem may be caused by something else, could you also advise what could be causing the problem and a possible solution?

You assistance is greatly appreciated, as this is the first problem I’ve run into with this theme since purchasing a few years go.

Was there a solution to this? It isn’t a plugin for sure but is the Wordpress CMS upgrade. Please provide advice.

Lindsay

peerapong

Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

Hi,

I’m unable to get the Youtube Video widget to play the video. I can click the link to play it in Youtube, but nothing happens when you click ‘Play’.

I’ve tried disabling all other plugins, but it still doesn’t work.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

My slider stopped working and as you’ve suggested on here, I’ve downloaded your latest theme update.

My question (as someone else also asked): I’ve done several tweaks to my theme – will installing your updated theme potentially erase or overwrite changes I’ve made??

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
mcatom Purchased

Hello Peerapong,

Thanks for your work in developing/designing this theme. I have just a couple questions: I’m working with Chalong v1.8, I’ve installed Wordpress v3.1.4, but I’m just wondering if Chalong is compatible with newer versions of Wordpress. Also, I can’t seem to find any PSD files and I’m trying to figure out the optimum dimensions for homepage slider images. Are PSD files available? Thank you for your reply.

peerapong

Sorry currently it doesn’t support WP 3.5 I will release the update soon.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

My slider is still not working as I wrote above 2 days ago and this is a very time sensitive issue.

My specifici question (as someone else also asked): I’ve done several tweaks to my theme – will installing your updated theme potentially erase or overwrite changes I’ve made?? Can I just replace one file to fix the slider?? Thank you.

peerapong

Please don’t update to WP 3.5 yet. Theme currently doesn’t support it.

Default-user

I’ve updated the WP theme weeks ago to prevent security issues. This does not answer my question from above:

I’ve done several tweaks to my theme – will installing your updated theme potentially erase or overwrite changes I’ve made?? Can I just replace one file to fix the slider?? Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
bbbb23 Purchased

Hello peerapong

But I have a problem, I’ve just bought your chalong theme and wordpress doesn’t install it because stile.css is missing. Any insight about my problem?

Thank you. Regards.

Default-user
bbbb23 Purchased

Ok, thank you peerapong, now I can install it. Regards.

Default-user
bbbb23 Purchased

Hello peerapong Could you give me the gallery shortcode? It is not working. Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
nguyenht Purchased

Hello Peerapong. Do you have sample data that I could upload for this theme? I didn’t see one in the file. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Peerapong,

I would like to change the font of the headlines of the pages to the same that I choose in admin panel > fonts. How can I do that?

peerapong

Sorry it couldn’t be done using theme admin. However you can edit theme CSS file to change that

Did you know about Firebug a Firefox plugin?

https://addons.mozilla.org/en-US/firefox/addon/1843/ It will help you inspect all CSS and HTML elements, really help if you do a lot customization

The main CSS file is /css/screen.css

Default-user

Can you please copy and paste the code for the CSS-file to change the headings?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello again Peerapong,

is it possible to exchange the 3 items below the slider on the homepage to static pages rather then latest blog posts?

Thank you very much for you help

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