108 comments found

  • Bought between 100 and 499 items
  • Germany
  • Has been a member for 3-4 years

Hi,

can you make it compatible to ‘CodeStyling Localization’ & ‘WPML’ so that we can offer a multilingual website?

Thanks. ;)

webcodebuilder

Localization should be ready in a week ;)

  • Bought between 100 and 499 items
  • Germany
  • Has been a member for 3-4 years

Hi,

seems I found a bug. Going to Design -> Theme Options -> Social networks:

All icons are working except the Google+ one is missing in the frontend.

Could you please check & fix this?

Thanks. ;)

webcodebuilder

Thanks for the suggestion. Please open index.php and change $google = ot_get_option(‘google+’); to $google = ot_get_option(‘google_’);

We’re submitting this fix now

keyhanjun

Thanks a lot for the quick fix. Works like a charm! :)

webcodebuilder

You’re welcome :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

hi there best ‘13 wishes !

Thinking about maybe purchasing the theme. I tried it on a smartphone and I think that a “back to top” or else an option to have the menu “fixed” and always visible is missing. Is it among the theme options or do you consider adding it in an upgrade?

Thanks

webcodebuilder

Thanks for the suggestion. Really great idea. We’ll add “back to top” in the next update :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

This theme looks great! I have a question though. Our work has more then one picture/movie per item. In the portfolio-demo-section every item has only one picture in the lightbox popup. Is it possible to have more then one picture/movie per item? Along those lines is it possible to add some text next or below the picture/movie in de lightbox? Thanks in advance.

Edit: I was impatient, you just replied: Sorry, but we’ll create functionality and description for only one image per one item. It’s a one page design and we want to make it as simple as possible.

Have a good one :)

Thx for the quick reply!

webcodebuilder

You’re welcome :)

  • Bought between 100 and 499 items
  • Germany
  • Has been a member for 3-4 years

Hi, webcodebuilder,

have some problems with embedding the google map on the contact part.

Pasting in the code from google (iframe) works fine but after saving the code is broken & so the map is missing in the frontend. Maybe it is a WP Multisite problem?

Will send you the WP credentials so that you can have a look what is going on.

Thanks. ;)

webcodebuilder

Yes, email us your credentials and we will try to help you

keyhanjun

Done, & thanks for your fast reply! :)

webcodebuilder

Happy to help :)

keyhanjun

5*s for this theme & your awesome fast customer support! :)

webcodebuilder

Glad to have helped. Thanks a lot!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Great theme! I’m happy that I’ve bought it :) Everything was fine on my computer. But when I open on my iphone, the home page only appears 1/2 vertically, while the other pages are OK. Please help! Here’s my site: thaophanart.com Btw, my logo is too close to the bottom of header. How to place it in the middle? Thanks in advanced.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Anh one more question: Can you consider to add some descriptions under image in the lightbox? I think title & category are not enough. Please.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Beside, my contact form seems have problem. I’ve got this message “Failed to send your message. Please try later or contact the administrator by another method.” everytime. I’m sure I’ve followed the instruction: using the Contact Form 1 & replace my email “contact@thaophanart.com” in the Mail setup section. Please help!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Sorry I have question again: In the lightbox, why my horizontal images don’t have zoom-in button as vertical images? Can I show full size image when clicking on it?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Have problem with my porfolio :( The thumbnails were right but link to wrong images. It happened when viewing other categories than All. When I’m in All category, everything is fine. Please help… www.thaophanart.com

webcodebuilder

Hi, Please sends us an email with all of your bugs and give us your WP credentials, so we could help you. Thanks

Default-user

Thanks. Sent you an email.

Default-user

My site is running smoothly now. So sweet. Great theme and great service. Thank you very much!

webcodebuilder

Good to hear that and thank you very much! We’re here to help :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Great Theme and Great support team. Thanks for the help and Theme!

webcodebuilder

You’re welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi! can edit this theme with new colors and background textures, and also can add or take some of the pages off?

looking foward to hearing from ya.

Thanks! Diego

webcodebuilder

Diego, in the current version, you can only select colors for your theme. We are planning to add tectures and ability to add blocks in the next update. Stay tuned! :)

Default-user

if buy this version, can i update it later to the newest version? so that i can buy it as soon as possible… thank you!

webcodebuilder

Yes, of course :)

Default-user

ok! thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jcristo2 Purchased

Hi

Can I suggest a new Contact Icon for GitHub? I’m setting up my personal site and I’d like to add a link to my shared source code.

Regards.

webcodebuilder

If you give us access to your WordPress admin, we will be happy to add the icon for GitHub to your theme :)

Default-user
jcristo2 Purchased

Great!!!, Give me your contact details and I’ll send you your access information.

webcodebuilder

Sounds good! Our email address is: info@webcodebuilder.com

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Is it possible for a portfolio item to have two categories? Cheers.

webcodebuilder

Sorry, but the current version of the theme has one category per item.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
dsimpk32 Purchased

Hello, I just purchased this theme, where are the installation instructions located???

webcodebuilder

Hello, go to the “HELP” folder open index.html Enjoy!

Default-user
dsimpk32 Purchased

Hello, thanks a lot I will let you know if I have any additional questions. Have a great day!

webcodebuilder

You’re very welcome! Have a good day also! :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I just purchased this theme and I love it. One potential little bug: When I create my menu, everything works properly except the Blog menu item. It only takes me to the blog page if it’s the first menu item I click. If, for example, I get to my site and click “About” and then click “Blog,” nothing happens. It’s doesn’t recognize that I want to go to the blog page. In order to recognize that I want to navigate to blog, I must delete #nameoftitle and click enter (reload the page with only the bare url). Make sense? Any help? I’m relatively new to all this, so it may just be an easy fix or mistake on my part. Thanks in advance.

webcodebuilder

Thanks for purchasing our theme :) Try the following: 1. Go to “Menu” in the left navigation 2. On the top of the screen click “Screen Options” 3. Enable “CSS Classes” 4. Go to the Blog list item on your menu 5. Add “page” as CSS classes (without quotes) 6. Save menu Hope this works. Have a good day!

Default-user

Perfect. Worked like a charm. Thanks so much for the speedy and helpful response.

webcodebuilder

Glad to hear that! You’re very welcome! :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United Kingdom

Thank you for this really beautiful theme – I am loving it! Would you consider adding soundcloud support and descriptions for enlarged pictures in portfolio for upcoming updates? Also, is there an option to add Google Analytics? Hope you’re well!

webcodebuilder

Thank you and thanks for the advice. We will add the souncloud support in the next version, and yes we will add the description popup in the portfolio item. We will also create the possibility of adding Google Analytics in the option tree.

  • Has been a member for 1-2 years

I am considering buying this theme. Can I embed uploaded videos (that are NOT from YouTube) in the portfolio page in the little thumbnails? If so, I will buy. Thanks.

Also, can I put an uploaded video in the home page in the place where the picture of you is?

Can I separate the different pages so they are not all on 1 page?

webcodebuilder

Hi, unfortunately, the theme doesn’t include video upload to portfolio and home page tab.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United Kingdom

Hi, Is it possible to make the home page photo area appear without the circle? Only I’d just like to drop my logo onto it without the constraints of the circle. Also my map doesn’t seem to want to work, but I don’t really know what I’m doing so it’s probably my fault!

Thanks

webcodebuilder

Hi, go ahead and send us an email to info@webcodebuilder.com with credentials to your site, and we will be happy to help you out! Have a good day :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
kpeter59 Purchased

Hi! In a comment, you answered a question with this statement: “In order to edit the sections of the site, you need to install the Option Tree plug-in and follow the installation instructions in our help manual.” I did install the Option Tree plugin, but was unable to update the files in the theme and re-upload them with the changes required of Option Tree’s install steps. It would not accept the same theme again, even if some files had been changed. Please let me know what to do next. Thanks!

webcodebuilder

Hi, if you downloaded the updated version of the theme, then you can move all the files from the old version to the new one. This will not, in any way, affect the Option Tree settings. Have a good one!

Default-user
kpeter59 Purchased

Well, as I stated, I receive an error message when I try to re-upload the files, as prescribed in the Option Tree instructions, which your original comment instructed me to follow.

webcodebuilder

Go ahead and send us an email to info@webcodebuilder.com with the credentials to your WP-admin and we’ll fix this ASAP.

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