66 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

The flip effect has problems on Internet Explorer. Specifically, IE doesn’t display the dark box along with the title and category links. It flips the image horizontally and the link doesn’t work.

ThemeRain

Hi, we will fix it immediately and release update as soon as possible.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

Congratulations, you have some great work! Wish you the best sales :)

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

A very nice work! :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi!

I just purchased the theme after reading through the comments of people talking about the menu issue. On your demo it seems to work just fine, but I’m now having the same problem with submenus. That’s a little disappointing, to be honest. Will this be fixed soon? If not, I’d like to discuss a refund. It’s hard enough buying these things sight unseen and then getting them installed only to find that they aren’t ready for primetime.

I don’t mean to sound angry, but I am very frustrated. It seems to be a great theme otherwise, but the menu problem is a huge issue for my site.

Also, my site is down because I’m overhauling it (hopefully!) with your theme, or I’d post a link. However, it looks like many others are having the same issue.

What’s the verdict on this persisting problem?

Thanks.

ThemeRain

Hi, we still don’t understand what problem people have with menu. Nobody can’t explane what exactly don’t work. We tested menu in all browsers and it works fine.

Default-user

From the gap in the Parent menu heading to the Submenu heading, the Submenus disappear. The Submenus do not stay displayed upon hover.

This also might have something to do with it — In your demo, there are small ‘arrows’ next to Parent menu items to indicate a nested Submenu. In my menus, these ‘arrows’ also do not display. I’m not sure if that has anything to do with it, but I figured it was worth mentioning.

Default-user

Any ideas on the above?

Default-user

If I could get this one issue rectified, I’d be 100% satisfied. It’s a great theme. :)

ThemeRain

Today we will change code for submenu and release update.

To add small arrow you need to rename menu item like this:

Home <i class="icon-caret-down"> </i>

Default-user

That’s awesome news! :D Thank you so much for addressing both points! Looking forward to the update!

Default-user

After several days of wrestling with this, I think I can see the problem with the menu now. On your demo site, the small space between the parent menu item and the dropdown box for the submenu is less than when any of us use it on our own sites. On your site, when you move your cursor from the main menu to the submenu items the cursor barely leaves the menu space, but on my site, no matter what I do (even if I adjust in Theme Options the pixel margins for the menu position) that space is much larger and so when my cursor leaves the main menu the submenu disappears.

Hopefully this new update will fix that. When it does, this theme gets a five star rating from me. Everything else is awesome!

When will that be, BTW, so I can plan. :)

Thanks!

ThemeRain

Hi, just now we released new update with absolutely new dropdown menu which you already saw on demo template and we fixed some bugs in IE and Opera browsers.

Default-user

That fixed it. Thanks so much! :D

ThemeRain

You’re very welcome! :-)

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Cant seem to input the contact form… ruggyahu.com/beta/newends

ThemeRain

You need to install plugin “Contact Form 7”. Please read documentation for more info.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello!

Two quick questions:

1) What is the name of the font you are using on the title/subtitle for each page?

2) Is there a way to make a portfolio page graphic (the black and white badges on the front page of your demo site) a link to another page/outside link rather than an actual portfolio item?

Much thanks!

ThemeRain

Hello! Please use our support forum for any questions. Thank you.

Default-user

Done. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I have bought the theme which I love but I just have a few questions. - The drop down box in the menu does not always seem to work it sometimes disappears. - Is it possible to create more then one Portfolio? for example I want the rotating boxes on my home page but I might want them to lead to a new set of rotating boxes. – When should we expect the next update?

Thank you :)

Amanda

ThemeRain

Hi Amanda, in new update we fixed menu, some minor bugs and we added ability to create any amount of portfolio pages with different categories. We will release this update tomorrow.

Default-user

Thank you so much that is amazing news! I really appreciate your quick reply :)

Default-user

I’m still waiting for the update :(

ThemeRain

Hi, sorry for your waiting. New update now available, we fixed dropdown menu and some minor css bugs. Thank you for your waiting. Have a nice day!

Default-user

thank you!

Default-user

Hi I’ve tryed to install the new up date but it seems to of messed up my site. See for yourself http://www.amandaeasson.com please help me.

ThemeRain

Hm, something happened with style.css file. Please create a new ticket on our support forum and provide us access to your admin panel. We will try to resolve your problem.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
laufox Purchased

Really like the theme, but I too noticed a couple problems. Specifically, the black box in the 3D effect is not clickable even though it is in the demo. To get to the portfolio piece the user has to click on the title specifically. Also, same issues with the drop down menu. Can someone tell me how/where to update it?

ThemeRain

Hi, please wait a day, we will release update and tell you how to download it and update.

ThemeRain

Hi, new update now available, please go to “Downloads” and re-download our theme “Chance”.

Default-user
laufox Purchased

do I need to reinstall the entire theme or are there specific files that I can just update in my FTP client?

ThemeRain

We recommend to reinstall the theme.

Default-user
laufox Purchased

I downloaded and installed it again but still the same problems. Where is the updated version?

ThemeRain

Please try to clear the browser cache. Can you provide us site url?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
bplitt Purchased

Hello,

how can I use widgets on the portfolio?

Thank you,

Bernd

ThemeRain

Hi, when you create a new page you need to choose “Default Template” in section “Page Attributes”. Then paste portfolio shortcode in page editor: [recent_works effect=”3d” number=”-1”].

Now your portfolio page is ready to use and you can add any widgets in left sidebar. Go to “Theme Options > Sidebars”, create a new sidebar, then navigate to “Appearance > Widgets” and add widgets in your new sidebar. After that back to your portfolio page settings, find section “Page Settings” below page editor and choose from list your new sidebar.

Default-user
bplitt Purchased

Cool, but can i change the link from the home page directly to the new page (page nstead of portfolio)?

ThemeRain

Unfortunately no, but we will add this ability in next update.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Flyisland Purchased

Hey,

Great theme, it one of the best I have used. Keep up the great work.

One question though, I love the social media icons you created for the site, but I was wondering how to attach the same icons permanently to each blog post? Is this possible?

S

ThemeRain

Hi, you can use shortcode for that: [social type=”twitter” link=”#”]

Default-user
Flyisland Purchased

Thanks for the reply, I am a bit of a novice here, where do I put that ‘shortcode’ so it will be permanently on all posts? Any help would be great.

ThemeRain

Please create a new ticket on our support forum and we will help you to do that.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hello, is this testing and works with wordpress 3.6 +

ThemeRain

Hello, yes, this theme is tested on WordPress 3.6, all works good!

Default-user
vehicros Purchased

I just purchased the theme, but its not at all easy to figure anything out,, how and where do I add the images for the matrix?

ThemeRain

Not sure what you mean “matrix”?

Default-user
vehicros Purchased

Hello, thanks for the reply. A Matrix is basically your grid of 9 squares. Despite the instructions being a little un clear, I did manage to do everything right, and still the grid images would not display. What finally helped was I installed the demo content, then replaced your images with my own. Everything seems to be working now. Thank you V

ThemeRain

That’s great! Hope you enjoy this theme. If you will have any questions feel free to contact us via support forum.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hey,

I’m trying to get two portfolios to work, one for film and one for music. I’ve included the shortcode but it doesn’t seem to work

http://grantarmour.com/music/

It just includes all of the portfolio items.

I was thinking of using a custom template instead but not sure how it’s structured.

Gareth

Default-user

ACtually no worries I sorted it.

ThemeRain

That’s great! Hope you enjoy this theme.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello,

Does this theme work with woocommerce?

Many thanks.

ThemeRain

Hello, we never tested.

Default-user
rcwgsy Purchased

That will a be NO! Would be good if this was sorted.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi there, cool theme. Pre-purchase question. Can you confirm that each page is built just using short codes? Can a short code be placed anywhere on the page?

For example I would like a few images (in columns) and a video to sit at the top of the homepage, followed bellow with blog entries.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi again, any word on if shortcodes can be used anywhere on the homepage/pages?

ex) could the blog be the homepage with a few column images above the posts?

Thanks

ThemeRain

Hi, yes you can use shortcodes anywhere, but we don’t include in this template shortcode for blog posts. If you need, we can create this shortcode for you. Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Hi,

Just bought the theme and installed it with demo content. however, I am having some error with it the homepage. I am having problems with the menu bar. The Submenu and menu attributes are appearing at the same time and the all the pages, posts and portfolios are not link to each other.

please advise

ThemeRain

Hi, can you provide site url?

Default-user

Hi i manage to find my out. I think the submenu are having problems. I jus create a new menu bar myself. anyway you have 3 pages with 3 different effects. But they all link to one portfolio. Anyway that i can have more pages with the effects for different portoflio? Like one portfolio for shake effect for videos and one portfolio for 3D effect for videos.

thanks

Default-user

hi can you look at my website homepage please. www.insider-films.com

I can seem to get the menu to be on the same level as my logo. as well as the sub menu under “services” is working properly too. How do i change the font size of the submenu?

Thanks

Default-user

can you email me your reply so that i wont have to keep checking back here. Thanks. my email is gilbertchoo@insider-films.com

Default-user

can you reply to my problems pls. thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Awesome theme! could you tell me how to change fonts?

ThemeRain

Hi, please create a new ticket on our support forum and we’ll help you to do that.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Is there a simple way to add pagination to the portfolio pages?

ThemeRain

Please contact us via email info@themerain.com and we will send you portfolio page with pagination.

Default-user

Any word on this? I’ve sent an email to info@themerain.com.

ThemeRain

Hello, please check out your email.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States
miclap Purchased

Is there a file I can upload to WP to get the layout you see in the demo as a basic starting point?

ThemeRain

You can find demo content in theme package folder “chance/extras/import.xml”. Also in documentation you can find how to “Importing Demo Content”.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Currently the contact form is adding lines and indentations to each field: http://dankoch.net/contact/

Am I doing something wrong? Thanks!

ThemeRain

Hello, we replied on your questions on our support forum.

by
by
by
by
by
by