An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by oitentaecinco

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from oitentaecinco:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

How to update only the Twitter’s Feed widget?


To reflect only the last changes on the Twitter’s Feed widget you should follow this steps:

1º Grab the latest version of the theme

2º Copy the scripts/libraries/twitter/ folder (with all of its files) from one of the skins to your scripts/libraries/ folder.

3º Copy the scripts/libraries/jquery.twitterfeed.min.js file from one of the skins and overwrite the one in your scripts/libraries/ folder

NOTE: If you have any doubts please contact me through my support platform http://oitentaecinco.ticksy.com

How to set up the latest version of Twitter’s Feed widget?

Twitter has changed their API. Now, in order to get access to the tweets you have to register your website as an application. To do that follow this steps:

1º Login at https://dev.twitter.com/apps

2º Press the “Create a new application” button

3º Fill the form with your application details (Name, Description and Website)

4º Press the “Create your Twitter application” button

5º On the new page, press the “Create my access token” button.

Now you should have the 4 identifiers you need to being able to request tweets from Twitter:

- Consumer Key
- Consumer Secret
- Access Token
- Access Token Secret

You should copy and paste them in your scripts/libraries/twitter/twitter.settings.php file:

define('CONSUMER_KEY', '{YOUR_CONSUMER_KEY}');
define('CONSUMER_SECRET', '{YOUR_CONSUMER_SECRET}');
define('ACCESS_TOKEN', '{YOUR_ACCESS_TOKEN}');
define('ACCESS_TOKEN_SECRET', '{YOUR_ACCESS_TOKEN_SECRET}');

define('USERNAME', 'oitentaecinco');
define('NUM_TWEETS', 3);

NOTE: If you have any doubts please contact me through my support platform http://oitentaecinco.ticksy.com

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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