ThemeForest

Chapter One - Business WordPress Theme

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
jb0063 Purchased

Just wanted to say once again how awesome the support for this theme is, even with small tweaks that most developers would not even take the time to assist with. The support and quality of this theme is far superior to what you’ll typically find on ThemeForest and I can’t recommended it higher! Thanks! Jim B.

oitentaecinco

Thank you very much jb0063! Really!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I’m trying to use the http://codecanyon.net/item/thumbnail-scroller-wordpress-plugin/2068683 with your Chapter One theme that I purchased, I’m getting a jQuery conflict.

I’ve contacted the plugin author and I’ve been told to use:

if (!wp_script_is(‘jquery’, ‘queue’)){ wp_enqueue_script(‘jquery’); }

I don’t know if this is correct or where to insert this code. Can you please suggest a solution to the problem?

Many thanks, Spencer

oitentaecinco

I’m only seeing this comment now. You’ve also sent me an email… and I’m already supporting you.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I was wondering if you could help me – I installed your theme, and for some reason the dropdown doesn’t work right on of the menus and I am wondering why – please visit:

http://www.custommetaldesigns.com/

When you hover over Custom Fabrication and the first option you see a dropdown to the right. However if you hover over the menu item before that, Container Handling, all of the dropdowns for Equipment just show up beneath it, and it looks really odd. Is that a theme bug?

Let me know if you need my license key to validate purchase.

oitentaecinco

Hi.

You are experiencing a problem that was already fixed in one of the last updates… You’re using an old version.

If you don’t want to update your entire theme… I can help you to update only the menu. Contact me via email please: pedro.oitentaecinco@gmail.com

Thank you.

  • Has been a member for 0-1 years

I had a problem and asked help yesterday, today the problem is fixed. Really quick and amazing support! I recommend this theme, it’s been very good, especially with the support.

Thank you oitentaecinco!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi! I am trying to create a portfolio and when I add the first photo it does not allow me to add another one. I click on “Add Another Photo” but it doesn’t do anything.

I would appreciate any help on this, thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Please disregard my previous comment, I figured out that you need to upload individual portfolio items—I didn’t realize the difference

oitentaecinco

I’m glad you got it working. Best Regards

Default-user

Is there a way to speed up the load time on the nivo slider? Sometimes I have to refresh the page a couple of times for the images to appear.

here is the URL I am referring to:

www.generalplating.com

thanks,

Lee

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is there a way to speed up the load time on the nivo slider? Sometimes I have to refresh the page a couple of times for the images to appear.

here is the URL I am referring to:

www.generalplating.com

thanks,

Lee

oitentaecinco

The slider loading time is highly related with the number of the images and the image sizes. Once the images are loaded in the page, the script execution is fast. So the best tip is to optimize/compress the images… I don’t know if you already did that!? There are some tools, like Smushit, that do it.

However, I’ve tested your website… and the slider started almost at the same time that the contents were rendered….

Default-user

thank you very much ! I will try the smushit thing

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I am sorry to keep bothering you, but I seem to have run into an issue.

It seems like the title bar on pages seems to repeat text it finds in the page.

for example: http://generalplating.com/site/about-us/

there is text below the video and I don’t know why that text suddenly appears in the title also

oitentaecinco

Hi LeeDecker.

In wordpress you have two fields: content and excerpt. In chapter one, the title bar uses the excerpt and the page uses the content.

Although when you ask for the excerpt to the wordpress api, if you haven’t defined any excerpt for the page it will retrieve you the content.

Probably in that page you haven’t defined any excerpt!? Am I correct?

Kind Regards

Default-user

I am not really certain on how to do those things? would you be able to help me resolve this? Would you charge me?

oitentaecinco

Of course I’m able to help you without charging. Send me an email with temporary wp-admin access… I will do it for you and will take some print screens to show you (pedro.oitentaecinco@gmail.com)

Default-user

Oh my god thank you so much!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

^generalplating.com/site/about

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Love this theme and considering a purchase, but I will not need a portfolio for my site. Can I remove/replace the portfolio section on the home page?

oitentaecinco

Hi trentscott.

Yes you can. You can add or remove everything you want to the homepage… It is built with shortcodes.

Kind Regards

  • Argentina
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hello, I sent an email asking you the demo.xml Thank you!

oitentaecinco

Hi Pablo. I’ve already answered. Regards

pablorseo

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
xverso Purchased

Hi Pedro,

I bought your theme and the portfolio page is slow. I think that the problem could be the size of the photos. Can you take a look? Thanks!

http://ceipbrasil.org/eventos/#all

Regards.

oitentaecinco

Olá xverso.

Definitely the issue has to do with the images. Your portfolio page is too heavy. I’ve run some tests and figured out that your portfolio page weights almost 12 MB.

You should use smaller images. I’ve seen (at least) one exaggeratedly big (3.4 MB): http://ceipbrasil.org/wp-content/uploads/2013/01/navidad-20121.jpg For the most (web) cases you don’t need to use images bigger than 1024px (width)... The example I gave you has 3072px!

Please consider resizing them, for sure you will notice a big difference in your page-load speed.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello Oitentaecinco,

A quick one before purchase. Is this theme compatible with wp 3.5.1?

oitentaecinco

Hi nhakeem.

Right now, the theme isn’t compatible with 3.5… But I’m already working on that. Within a week an update should be available.

Default-user

Sorry I meant to ask about chapter two theme.. i think it is. right?

oitentaecinco

Yes. Chapter Two is already compatible with WP 3.5.1!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi oitentaecinco,

Great theme! I’m having trouble setting up a child theme. When I create it I get a fatal error regarding the options-framework.php. I have only included the style.css in the child theme folder. Do I need to edit anything in the functions.php to get the child theme to work? Any help would be appreciated, thanks!

Thank you!

oitentaecinco

Hi ddminnich

Can you please open a ticket in my support platform http://oitentaecinco.ticksy.com I will help you from there. Thank you in advance.

oitentaecinco

Ddminnich

When I answered you I though you’re talking about my another theme (Chapter Two). Only now I’ve seen I was wrong.

I’m sorry to disappoint you, but Chapter One isn’t currently supporting Child Themes. I’ve never noticed that… and it seems you were the first customer asking for that. I’ve already took a look to see if is was an easy fix, but no. It will require me some more developing time

Although since I’m working on an update, that will bring support to WP 3.5.1, I will also take care of that!

Thank you for addressing that situation!

Default-user

OK, thank you for your reply! Would there be anything else you might suggest I do in regards to making customizations (other than of course, keeping track of all changes)?

oitentaecinco

Hi. Thank you for understanding it.

I don’t have any other suggestion besides the one you told (keeping track of all changes). Although, if in the future you need to update the theme, I will personally help you… Telling you exactly which changes you have to do, to avoid you to replace the entire theme.

Default-user

Thank you so much!

Default-user

Hi oitentaecinco,

I am having trouble with the Portfolio on the Chapter One WP theme. When I go to add a new item, I can’t add multiple photos. It lets me add the first one, but when I go to ‘Add Another Photo’ nothing happens. Can you please advise? thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi oitentaecinco,

I wasn’t sure if I should start a new thread for this question?

I am having trouble with setting up the Portfolio items on the Chapter One WP theme. When I go to add a new item, I can’t add multiple photos. It lets me add the first one, but when I go to ‘Add Another Photo’ nothing happens. Can you please advise? thanks!

oitentaecinco

Hi ddminnich

Please contact me through the support platform http://oitentaecinco.ticksy.com I will help you from there.

Thank you in advance

Default-user

OK I did, thank you!

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