240 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Kenya

Quick Question

How do i add sponsors of a project / cause ??

Francis

WPlook

Hi,

Go to Pledges > add new

-Victor

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi, Can we use any language instead of french?

And regarding donations, can we customise the page like adding text fields and placing stable prices?

Many Thanks

WPlook

Hi,

Yes, you can use any language instead.

You can change the donation amount and you can add text to the donation page.

If you have any other questions don’t hesitate to contact me!

-Victor

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
necos Purchased

hi, i purchased this theme. Followed the video tutorial to set it as the demo. Can’t get same result (working on localhost with wordpress 3.8)

this is how it works: screenshot: http://www.necositalia.it/public/grafica/test_charitas.png

any idea?

thanks

WPlook

Hi,

Please submit a ticket to our support section and we will help you with this issue.

-Victor

Default-user
necos Purchased

sorry, does it works with wp 3.8.1 ?

does a “ticket” have a cost? If yes how much is it? (can’t find this information)

WPlook

Yes, It works.

The support is 100% free. We don’t charge anything. Submit a ticket each time you need our help.

-Victor

Default-user
necos Purchased

very kind of you :)

I’ll submit a ticket, thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

How do I make Other Departments I created under Staff appear on the Navigation bar?

WPlook

Hi,

Please submit a ticket and I will be glad to help you. Sorry but we don’t offer support here.

Thank You

-Victor

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
  • United States
Nonaoco Purchased

hi, i’ve purchased this great wordpress theme, but i cant find the shortcode list, for example Toggles, Tabs, Accordions etc

I need Toggles and tabs, please help me to find us!! Please is urgent! :bashful::crying::stress::superbashfulcute:

WPlook

Hi,

Please access our support section for help, We don’t offer support for our item in the comment section.

Thank You!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
ellnut Purchased

Great theme! Can you tell me how to create the generic Donate page on the theme demo: http://themes.wplook.com/charitas/donate/? I can’t seem to find any documentation on it.

Thanks, ellnut

WPlook

Hi ellnut,

Please submit a ticket and I will be glad to help you with this issue.

Thank you

-Victor

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 1-2 years

Will this integrate with Authorize.net or is there a third-party plugin available so we can process our own credit cards with it? Thanks!

WPlook

Hi,

No, the theme is not integrated with Authorize.net. This must be customized. For the moment only the PayPal is integrated in the theme.

VIctor

Default-user

Please PM me with a quote on how much to add the authorize.net gateway. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello,

I just had a couple questions:

1) How do you add just the gallery categories sidebar on the gallery page (currently, when adding the regular categories widget, it’ll show the news categories).

2) What is the best way to show the recent galleries on the homepage? My initial thought was that we can add the galleries as posts but when looking through the past discussions, there doesn’t seem to be a way to show specific categories with the WPlook Featured News.

Many thanks.

WPlook

Hi longviewsources,

Please submit a ticket to http://support.wplook.com and I will be glad to help you there.

Thank You

-Victor

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

How do I add Google Analytics Event tracking code? Can I just add this to the basic tracking code as part of the input form already provided?

Thanks

WPlook

Hi,

Yes.

If you have any other questions please submit a ticket to our support section.

-Victor

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
ehrenb Purchased

Hi,

Do you have the settings for the Revolution Slider as it looks on the Cheritas Demo? I am attempting to utilize the format (spaced out thumbnail images, opaque dark thumbnail background bar), but am not finding these options in my Revolution Slider settings.

Thanks!

WPlook

On our demo we don’t use revolution slider. It’s the default slider. The dummy content for this it’s included in the @help folder

If you have any other questions please access our support section.

-Victor

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United States

Great theme!

Quick question: the social icons in the HEADER of the site open in a new window, as they should.

But the wplook social widget links for page/blog sidebars and footer widget area open in the same window, taking visitors away from the site completely.

Where in the php or other code areas do I adjust the icon links in the wplook social widget to open in new windows?

Thank you!

WPlook

Hi,

Please submit a ticket here http://support.wplook.com

P.S. We don’t offer support in the comments section.

-Victor

RedRider27

Just submitted my request, thank you!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Sold between 100 and 1 000 dollars

Hi, what did you copy and paste into your “Theme Options” page in the following video? https://vimeo.com/album/2454041/video/70204060

WPlook

Hi, it’s the dummy content for theme options. The dummy content it’s included in the package.

Victor

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
misszx9 Purchased

hi, how big is the slide show image? i want to start adding photos.

thanks, erica

WPlook

Hi Erica,

Please submit a ticket!

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
misszx9 Purchased

hi, i’m looking for the documentation in my files, but i can’t find it. help please…

thank you, erica

WPlook

Hi,

Take a look in the @help folder.

Default-user
misszx9 Purchased

great! thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi

Will this work with stripe? I prefer to use stripe over paypal. I don’t mind having to use a plugin, but just want to be sure it will work before I buy?

Regards

WPlook

Hi,

The theme is only integrated with PayPal.

-Victor

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy

Hi, Nice theme. I would like to ask if possible to diplay a list of sponsors in homepage, just before the footer? thanks in advance

WPlook

Hi, I am glad you like the theme. This function is not implemented yet. You can achieve this by using a text widget. Of course you need ti know a bit of HTML and CSS.

-Victor

liberalamente

ok thanks for the quick reply! :)

WPlook

You are welcome! If you have any other questions don’t hesitate to contact me!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy

Hi, just another question before I buy the theme! Can I integrate WPML plugin for the translation? please let me know thanks

WPlook

I didn’t tested the WPML. We recommend another solution for our clients. Without any plugins.

liberalamente

How does it work? on subdomains or what? Do you have a page I can read?

WPlook

By using a multisite.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Team,

Pre-purchase question.. Does theme support Nepalese as the 2nd language option?

Cheers

Ken

WPlook

Hi

I didn’t tested but it should work.

Victor

Default-user

Thanks Victor,

1 more pre-purchase question..

Is it possible to import the dummy content with theme?

Cheers

WPlook

Yes! It’s included in the package.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
ssoneil Purchased

Hi WPlook,

Nice theme! I have a few questions:

+ Is it possible to order staff alphabetically?

+ Can I output staff from a specific category onto a specific page?

+ How is the progress of a cause updated if a user pays by bank transfer, there doesn’t appear to be a means to automatically update progress. Is there support to use causes with JustGiving?

Answers to the above would be appreciated, even if they require some customization.

Thanks Steve

WPlook

Hi,

Thank you! I am very glad that you like the theme.

1. The staff members are ordered by date. It could be easily extended to order by title. 2. No 3. If you receive a check you need to add the payment manually. I didn’t tested JustGiving.

If you have any other questions don’t hesitate to contact me!

-Victor

Default-user
ssoneil Purchased

Thanks Victor,

Re: 2. is this something I could implement with a bit of customization or is it definitely not possible>

Re: 3. I cannot see where I would manually update this information. Can you give me a clue?

Thanks Steve

WPlook

2. You need to create a shortcode for this. 3. After a successful transaction via PayPal we add the payment in Pledges (Custom Post Type). If the payment was done offline you go to Pledges > add new payment. You add the sponsor and the amount he paid.

Default-user
ssoneil Purchased

Thanks :-)

WPlook

Thank You!

If you will need my help Submit a ticket to us. support.wplook.com

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
sburne Purchased

Is there a a shortcode to add an FAQ page?

Sandra

WPlook

Hi,

Please access our support section support.wplook.com

-Victor

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