173 comments found

Hello, the demo pages will not load even though I save the empty pages as drafts or publish them. I also cannot login to the FAQ page despite having purchased the product.

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

Thank you very much! :)

We like your Theme integration with Paypall. We were looking into PayPall and it works great on your Theme.

Does it mean that donors must have PayPall account?

How if some donors don’t have PayPall aact?...will they be offered by PayPall to “check out as Guest using other payment options?.. Visa, Master card, e-check?”

Sorry, we have never built online store site before. Could you please let us know or refer to the URL with details.

GoodLayers

Hi there,

First of all, Thanks for interest :)

Well for donors, the theme only accepts Paypal method :/

sarvonio Purchased

hi! how do remove “keywords” from cause search box? I just want to search by category? http://otheory-dev.com/get2zero/

thanks!

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

Thank you very much! :)

Hey guys—really great theme. I love all the features you’ve put into it and one of my favorites was the subtle social icons. I purchased this theme about a month ago, but within the last couple of weeks, the social icons have disappeared site-wide. I’m especially missing the ones that were in the left side of the navigation bar.

I took a glance at your demo site, wondering if I could fix mine by looking at your code, but realized that they are gone from your demo site, too. What happened and how can I get them back?

Thanks in advance.

Default-user

just submitted a ticket.

lem017 Purchased

HI, I don’t want to change any thing on the donation button, I just want to link the lightbox also to the top menu…is there a link to the lightbox?

www.hohpartners.com

GoodLayers

Hi,

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

Thank you very much! :)

Is there anyway to stretch the menu bar to full width and not centered?

Default-user

Not the content area. I just want the menu the grey part where the pages are listed to expand the width the of the screen. The menu items to still be centered but to have the grey all the way across. Like of the layer slider demo the menu (grey area) to extend the same width to match the slider.

Default-user

Like when you scroll and the menu adjust to full width, I just want the default to be like that.

GoodLayers

oh that can be done. Just need some additional css.

After purchase the theme, Try to add this code at the end of style.css or in custom css box in admin panel(http://d.pr/i/dHhW)

body .gdlr-navigation-wrapper {
background: #575757;
border-bottom-color: #474747;
border-style: solid;
border-bottom-width: 4px;
}
body .gdlr-header-style-2.gdlr-centered .gdlr-navigation {
border-bottom-width: 0px; 
}

Cheers! :)

I cannot login to the FAQ/support page despite the fact that I have purchased the theme. Please help!

GoodLayers

Did you create an account on our support site yet? > http://take.ms/kc1T2 If you did but couldn’t login, please try to reset password > http://take.ms/6Eixq (Don’t forget to check in junk box as well)

Hi, I am using theme with Yoast, but when I use Page builder all of my SEO is gone, unless I put it in the main content area. Can you please advise?

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

Thank you very much! :)

ACTAC Purchased

When I choose to load the demo pages, will this give me the option of having those demo pages available for me to use and edit for my site? Or will I still have to add new pages manually?

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

Thank you very much! :)

karrera Purchased

Ever since WP 4.0 update, the menu drop down sub menus only show when you are on the homepage, after that, they no longer are available to view! Super weird, any idea?

GoodLayers

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

Thank you very much! :)

Nice theme just some presale questions: 1) After the install do i get the site exactly like the live preview? 2) Does it support greek characters instead of english? 3) Contact form is already setuped to work so i only change the email with mine and i am done? 4) Do i need to achieve any other plugins in order to have it like the live preview? 5) I also see some comments to the WP 4.0 version update, which say that they came up with different problems. Are these solved or it’s better to have it installed on a previous version? Thanks

GoodLayers

Hi,

1. Yes you can import demo site(note that images won’t come because they’re all under licensed)

2. yes, we use Google font and it supports that.

3. actually we use plugin ‘contact form 7’, it’s very easy to use ;)

4. All required plugins are guided to be installed easily when you install theme, just few clicks ;) You will see this message when you activate theme. > http://take.ms/E5ckk

5. This theme works with WP4.0 :)

Thanks for interest by the way :)

Default-user

Thanks for the quick respone. One more question for the images mentioned not to come with. After the purchase and the install the site will be like the preview but with no image at all(instead of images i will have blank where they are)? This doesnt bother me but how can i know the dimension of the photos used in order to have mines but with the dimensions you use on the demo?

GoodLayers

Hi,

You will have black image instead :)

The dimension size can be inspected easily using Google chrome inspect element.( Open with google chrome, right mouse on image, and click on inspect element, you will see the portion size from there.)

I cannot login to the support site despite having purchased the theme. When I try to create a new account, it says this:

Please note that this support system is limited for only purchased customer. We are trying our best to let the theme run as it should be (ie. like DEMO SITE). But we CANNOT provide any customization on the theme. Also please understand that we CANNOT offer compatibility with each and every plugin out there. Thank you so much!

For theme customization, you might check on this service : Elto.com (Use ‘GOODLA’ coupon code to get 20% discount!)

GoodLayers

Can you send email that need to register to the support site to ‘contact@goodalyers.com’ ? I’ll do that for you directly.

Hi Goodlayer, rigth now, we want to build a WordPress site for Nigeria ebola case and the only limitation we have with your theme is the Donation/Cause process that only allows paypal payment. We are looking for theme with donation system that will also allow local donation process with the right currency. Any hope?

Regards

GoodLayers

Hi,

Really sorry we can create only with Paypal platform :(

sorry about that..

Default-user

Ok good layer, thanks.

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